Solved

Hello Nutanx, If this topic in wrong place, kindly move it to the right one. How or whom I should reach out to as NPX program Manager as I am going to work for it  BR KM 

HiI was trying to deploy a single node AHV cluster on a HPE host. As previous task I’ve applied the latest Service Pack for Proliant and I’ve updated the ILO6 to the latest version 1.72 and configure the static network on ILO. Then I uploaded the AOS 7.3.1 and AHV 10.3.1.11 (latest releases) to the Foundation (windows app) and I’ve launched the deployment wizzard.The foundation process started but it crashed at 41% with the following errors: 2025-11-27 13:19:11,970Z imaging_step.py:123 DEBUG Setting state of <ImagingStepValidation(<NodeConfig(139.128.156.70) @ff10>) @f7c0> from PENDING to RUNNING2025-11-27 13:19:11,974Z imaging_step.py:159 INFO Running <ImagingStepValidation(<NodeConfig(139.128.156.70) @ff10>) @f7c0>2025-11-27 13:19:11,978Z cache_manager.py:133 DEBUG Cache MISS: key(common_validations_()_{'global_config': <foundation.config_manager.GlobalConfig object at 0x00000207A7A2FE20>})2025-11-27 13:19:11,982Z config_validator.py:312 INFO Validating

Hello all, I've come across an issue when attempting to create a VM via Prism central i get a fetch error below. Nonetheless i haven't found much on the issue and am turning to see if anyone has any insight. 

Hi all,I have a nested environment with a three-node cluster and also a one-node cluster with AOS 7.3.0.7 and AHV 10.0.1.1. When I tried to update AHV to any available version, the upgrade failed. Does anyone have advice to find a solution or experience with this issue?Thanks

HiAs you know Windows server 2003 is not officialy supported with AHV or MOVE but using the following link I was able to migrate a VM with Windows Server 2003 from an old vCenter to a new AHV cluster. https://www.vmwaremine.com/2019/01/24/migrate-windows-2003-x86-to-nutanix-ahv/#sthash.8hpeCflP.T3i44mTW.dpbsThat being said, after migrating it thw VM works fine but I have a question regarding VMware tools and Nutanix Guest tools. 1. Is it mandatory to remove the VMware tools from the migrated VM or is it just a “aesthetic” matter?2. Is it mandaroty to install Nutanix Guest Tools? I mention this cause I wasnt able do to this error when loading the NGT CDROM ISO:​​​  Thanks  

HiI have a customer with two VMware clusters, each one located in a different site (two separate buildings). I need to replace both environments with two Nutanix AHV clusters configured with Metro Availability (active-active).As part of the project, I must migrate the VMs from both VMware vCenters to the new AHV clusters using Nutanix MOVE. The AHV clusters have been sized so that either cluster can host the full workload, so the migration order is not a problem.However, physical rack space is an issue: Site A has enough rack space to install the new Nutanix nodes. Site B does not have space until the old VMware hosts are removed. Because of that, I’m considering different ways to sequence the work, and I’m not sure which approach is better.From what I understand, I should be able to enable Metro Availability either before or after migrating the VMs, and AHV Metro Availability can be enabled even when VMs are already running on both clusters. If that assumption is correct, these are

Hi. New to Nutanix for only a month, doing testing as a VMware replacement. One we thing currently do in vCenter is have very granular permissions. Only Linux engineers have access to Linux VM, and Windows engineers to windows. And Linux and Windows templates already have pre-defined category attached. I can build an authorization policy based on the “virtual machine admin” role and apply the scope to only AHV with category of linux and apply it to a linux user. However they cannot seem to build any new VMs, etc. Only manage what current VM has that category. I have tried to all other entity types as full access, but that doesn't seem to work, they can manage both sets of VMs. I am probably doing a terrible job explaining this, but if someone can tell me this can be done and give some hints, I can keep trying. I am certain I must be able to duplicate these permissions we already have.Thank you!

We're currently running low on available storage in our Nutanix environment, and I’d like to ask for your advice on how we can free up space effectively. If there are recommended steps or best practices we should follow, I’d really appreciate your guidance 

I have a 3 node cluster running 7.3.1 and while updating LCM complained that it cannot update NICs but I need to do manually listing KB-10634. I downloaded the x722 0x800042eb update file, executed and failed at the last minute and after the update both NICs are disappeared. I spoke with Supermicro and they are not willing to do anything because the motherboard serial is more than 5 years old and OOW. But one of the Tech advised me to program this chip (AT45DB041E-SSHN) with the 722M4B.bin file at my own risk and discretion, which I did, but nothing changed. nvmupdate64e just cannot see/find these two NICs.So what I tried next was to copy the above chip content from the second good known server and programmed the corrupted chip, but still nothing changed. The good new is that I can still install and use the latest AOS with a PCIE add on X550 card and the server works fine.But, I still would like to get those 2 x722 onboard NICs back and I really appreciate your help regarding this and

Hi,I have a customer with a standalone ESXi host running a few VMs. All backups are currently performed using Acronis Backup.I need to replace this ESXi host with a new Nutanix AHV standalone cluster, and I'm concerned about Acronis compatibility with AHV.As far as I know, Acronis requires an agent to be installed inside each VM that needs to be backed up. If I migrate these VMs from ESXi to AHV, will this affect Acronis Backup in any way? Is there any incompatibility between Acronis and Nutanix AHV?When checking the Nutanix Compatibility Matrix and the Acronis documentation, I see that the Nutanix “Data Protector” option is only supported on AHV versions 6.8.1 and earlier.However, I’m not sure whether “Data Protector” is required at all for Acronis to back up VMs running on AHV, considering that Acronis uses in-guest agents.Here is the Acronis documentation for reference: Supported virtualization platformsCan someone clarify this?Thanks.

As a Nutanix partner, we are currently planning to migrate part of our workloads to the Nutanix infrastructure.We have already completed internal sizing for our environments and would like Nutanix's assistance to validate and optimize the sizing on Nutanix.Could someone from the Nutanix team or community guide us on the recommended process and tools for accurate infrastructure sizing?Thank you :)

When physically configuring the DR center, we plan to set it up through migration. Would it suffice if only the Prism VIP has network connectivity? Or should communication also be established between each node?

HiI've deployed a Nutanix Cluster AHV in a dark site. Im having the issue exactly described here:https://next.nutanix.com/installation-configuration-23/prism-central-stuck-at-76-vm-is-not-reachable-42437?tid=42437&fid=23 But the topic was closed without any solution so I have to search for it… In summary:After deploying the cluster I tried to deploy the Prism Central with no luck, it got stucked at 76%... AOS 7.3.1 + PC 7.3.1 The PC VM intially startas and answer by ping, however it is automaticaly restarted during the config process and it loses the net config so it gets unaccesible by lan When checking the Prism Element tasks, I see the Application Deployment task stuck atl 76 %. If I open the PC VM console to check its status I can see that it stuck on the OS boot and I can see several services such as auditd, ntpd, rsyslog, rc.localhowever it doesnt show the login prompt. If I manualy boot the VM it boots normaly (it shows the login prompt), but there is no lan configur

Hi everyone!Today the password of the our PC admin’s account expired. I looked for the setting that allow modify it in PC GUI but i didn’t found it. Also, appears an advise password expiration in a secondary superadmin account. How can we change or disable or change the pwd expiration in these accounts?Many thanks in advance for you time! 😀

We have a 4 node VMware-Nutanix cluster it has the following limitationsvCenter server is running on the same cluster and is not managing any other cluster Prism Central VM is deployed on the same cluster Nutanix Files is deployed on the cluster Prism Central  2022.6.0.6  AOS  6.5.3.7  File Manager  4.4.0  VCenter Server  7.0.3 u3n / 21958406  ESXi  7.0.3 u3l 21424296   I am planning to upgrade Nutanix Files to version 5.0 first.

When I ran Perform Inventory it created "LCM root task has been created" and it got stuck at 0%. When I checked I saw that there was a NCC alert for idf db to db sync, which was resolved by following KB-5582 and KB-13381. But the task is still at 0%. I need to upgrade Prism Central and AOS version so that it is again compatible with support.nutanix@NTNX-172-20-151-99-A-PCVM:~$ ecli task.list include_completed=falseTask UUID                             Parent Task UUID  Component  Sequence-id  Type          Statusdc01feaa-739c-4e69-4632-409e799d4c18                    lcm        146          kLcmRootTask  kRunning

Hello community. I am new to Nutanix, we just got a 3-node POC to evaluate a move off of VMware. Regarding Nutanix tools, it appears unlike VMware which the clone from template will keep a functional tools, Nutanix does not work that way. You have to install Nutanix tools after the clone or during the deployment. Is there a good KB or blog on this? We are very well versed in Red Had. We use Ansible and Satellite for our Red Hat management. I found a gzip for the Tools you can install, but how do you get it registered to the cluster? Is there a json file or something that we need to include in our clone that has the cluster ip, etc. Any help to get me started on this is appreciated. I will need to tackle Windows later, but I am not versed in Windows very well.Thank you!

Hello Nutanix community,I'm working on a cluster refresh project and need some confirmation on a compatibility issue related to API changes in AOS 7.3. The Details  Source Cluster (Old): AOS 6.5.6.1 (PE-Only, older G6 hardware, EOL soon). Target Cluster (New): AOS 7.3.1 (New hardware, registered to Prism Central 7.3.1). Migration Method: Nutanix Move (recommended tool). Goal: Migrate all VMs from the old cluster to the new one and retire the old hardware.  The Specific Concern: KB-19356 I found Nutanix KB-19356 which states that the V3 VMs PUT API is deprecated at the Prism Element (PE) level in AOS 7.3, which impacts Nutanix Move's ability to apply post-migration features like NGT, CPU Passthrough, etc., when PE is used as the target.My KB-19356 Summary:"The V3 VMs PUT API is deprecated on PE in AOS 7.3. This affects Move's ability to configure features like NGT/CPU Passthrough post-migration if PE is used as the target." My Proposed Strategy & Question Since my target clust

I’ve deployed Nutanix Files using Prism Central, but I can’t figure out how to properly shut down the File Server.When I deployed Files via Prism Element before, I could SSH into the CVM and run afs infra.stop to stop it, but that doesn’t seem to work here.Also, when I check the file server list from Prism Element, nothing appears—so I’m wondering if the CVM doesn’t recognize it as a File Server in this setup.I searched for information but couldn’t find any clear instructions for shutting down Files from Prism Central.If anyone knows the correct method or best practice, please share.Environment:Prism Central: 2024.3.1.2 AOS: 7.0.1.5 FSM: 5.2

We are currently running NKE and are looking to move to NKP but have a doubt about the subnet requirements.NKE is currently running with multiple Kubernetes Clusters in a single Subnet. Is it supported and valid to continue in this way with NKP? Ideally, we would like to build the NKP clusters in the same subnet as NKE for the migration work rather than commission a new subnet. The subnet is suitably large, and we use Calico CNI for Networking. 

Does anyone have a checklist for implementing NKP in a customer's Nutanix environment?

I am a newbie to Nutanix and after successfully installing CE 2.1 on generic PCs and would like to go beyond CE and want to get into the commercial product just to get acquainted in my home lab. Bought an used NX-1175s-G7 with only the original 240GB NVME stick on the motherboard but no SSDs and HDDs and memory. Installed on hand 64GB memory and tried with some drives but the installation is failing always at this point. If someone has the exact model, I appreciate if you give me the above requested make and model part numbers. There are the last few lines of the installer. Thanks."SystemInfo:0": { "family": null, "handle": 1, "length": 27, "location": null, "manufacturer": null, "product_name": null, "serial": null, "sku_number": null, "type": 1, "uuid": null, "version": null, "wake_up_type": { "__objclass__": null, "_name_":

I have 3 servers as nodes for Nutanix CE. On the 1st and 3rd node the installation was successful.But when try to install on 2nd node I get an error. All server the same Dell PowerEdge R640 and i has installation through iDRAC Virtual Media.Physical disk the same on all servers:Whan i has try to install first time on 1st server i has same error, but whan i convert disk to Non-RAID problem has resolved.But on 2nd node it does not resolve problem.Please help with this error.

Hello All, I’m currently looking for a way to create a template that has installed NGT tools because I’m encountered an issue of Prism Central not detecting the NGT Tools Status of the VM (P.S this VM is deployed by a template that have already installed NGT Tools).I want to know how I can create a template which doesn’t need to do further after deployed a VM (Windows or Linux so whatever). Please share your thoughts.Thanks,

Hello,customer has 2 clusters in different datacenters and a single node “cluster” within PRISM central (also Witness instance) at 3rd location.If he is going to upgrade the single node (firmware) he must shut down all UVM, PRISM central too.How may he get the PRISM central vm to start automatically when cluster starts?kind regardsThomas