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Deployment Success

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3005 Topics
C
cubensysVoyager
asked in How It works
you have a pending licensing action. finish the process by uploading a license summary file.

I need your help.I downloaded the cfs file to open the case.I received the cfs file during the licensing manual registration process and have not proceeded further since then.The license was already registered.There was only a file download to open the case.The problem isyou have a pending licensing action. finish the process by uploading a license summary file.This is because the alarm keeps popping up and the license registration process cannot be canceled.Please let me know how to end this alarm.The existing license is already registered.It was cfs file download to open case.You do not need to re-register your license.Please let me know how to get rid of this alarm and end the registration process.

262
C
15 minutes ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending December 21, 2024

Below are new knowledge base articles published on the week of December 15-21, 2024.KB 13718 - ipmicfg commands: IPMI Management Functions KB 13732 - ipmicfg commands: Setting Up IPMI Addresses KB 13744 - ipmicfg commands: Sensor & System Event Management KB 13750 - ipmicfg commands: FRU Management KB 13751 - ipmicfg commands: Multi Node Management KB 13752 - ipmicfg commands: IPMI User & Configuration Management Functions KB 16082 - Alert - A500105 - EntitySyncFailureNetworkSecurityPolicy KB 16261 - Alert - A160188 - FileServerRansomwareMigrationFailed KB 16773 - Alert - A150015 - UplinkBondMtuRingBufferChange KB 16900 - Nutanix Files - Alert - A160196 - MemberFileServerNotReachable KB 16901 - Nutanix Files - Alert - A160197 - UnifiedNamespaceProtocolUnsupported KB 16919 - Conversion from legacy to portfolio 2.0 for node based software licenses KB 17097 - Nutanix Files - Alert - A160203 - UnsupportedFilesNotReplicated KB 17115 - Discovery - Lack of Environmental Power Redundan

30
Albert Mendoza
Nutanix Employee
3 hours ago
T
Thor HjalmarVoyager
asked in Installation & Configuration
Can I install CE edition on Intel Xeon W3540

I have an older Lenovo ThinkStation PC running Intel Xeon W3540 cpu with 24GB of memory.  Would I be able to install the latest version Nutanix CE onto that PC or is that doomed to fail.  I would like to test out Nutanix since I will be working with Nutanix in the near future.  Thor.

415
Kcmount
1 day ago
K
KhoskinTrailblazer
asked in Installation & Configuration
NGT installation from PC

we’re having an issue installing NGT from PC. The iso gets mounted but the installation doesn’t start, it sits there for a while then gives the errorNGT_INSTALLER_ERROR: Failed to establish secure connection with the UVM: 56i have run the following $certificate = New-SelfSignedCertificate -DnsName $env:computername -CertStoreLocation cert:\LocalMachine\My winrm create winrm/config/Listener?Address=*+Transport=HTTPS "@{Hostname=`"$env:computername`";CertificateThumbprint=`"$($certificate.ThumbPrint)`"}" cmd /c 'winrm set winrm/config/service/auth @{Basic="true"}' netsh advfirewall firewall add rule name=\"WinRM-HTTPS\" dir=in localport=5986 protocol=TCP action=allowwhich is a pain to have to do, sometimes it works but mainly it doesn’t.  i did think it might be to do with port 2074 and I need to check if thats open but as it has worked sometimes I think it must be.  The only joy I have is if I install NGT as part of a template and then follow the instructions.  Enable NGT and mount the

60
K
2 days ago
E
EnricoSScout
asked in Installation & Configuration
Fatal Error installing Nutanix CE

Screenshots refer at installation step of Nutanix CE , after preparing Flash Drive with ISO downloaded from Nutanix Community, this errors shows up during installation-FATAL couldn’t find a Hypervisor and AOS installed...

130
E
2 days ago
M
MMCellsPathfinder
posted in Installation & Configuration
Nutanix Cluster Upgrades and Configuration Issues.

Hello Community.New to the Nutanix world here. Busy setting up a multi-cloud 4 node environment for our clients. We were experiencing a number of issues and attempted upgrade to PC 2024.2; from PC 2024.1.0.2. This has introduced a number of further issues, and I am suspecting underlying compatibility issues in the environment with the new release.Any guidelines or assistance from the community as to getting the platform stable and running optimally again. I am hearing and seeing that a fairly strict upgrade process should be followed to avoid such problems, any input here would also be greatly appreciated.Look forward to hearing from you guys, and thanks.Mark

411
Tbones
5 days ago
L
luismbrPathfinder
asked in Installation & Configuration
Installation error on HP 380

I start the boot and stop with this error and it freezes 

232
Tbones
5 days ago
C
cphillipsVoyager
asked in Installation & Configuration
Foundation Imaging Dell XC660 failed genisoimage

I have some new Dell XC660 nodes that are on the HCL.  Trying to image using foundation VM with 6.10 and AHV lcm_ahv_el8.nutanix.202303020102001.tar.gz which is on the whitelist.  The CVM is deployed succesfully but when it comes to the Hypervisor Imaging stage I am getting an error in the genisoimage stage with No such file or directory.  Invalid node - ‘/tmp/tmp8rrjdqh3/repo’.  How can I get this working please?

221
C
5 days ago
Tbones
TbonesAdventurer
asked in Installation & Configuration
Install stuck on Removing the marker file

This has been an effort in patience. I have 4 HPE Gen10 DL360s, all with the exact same hardware config, same firmware, same everything yet every one of them has presented me with a different challenge when installing CE. This particular server will not get past INFO Removing the marker file.   My research has not turned up anything yet. I’m installing from phoenix.x86_64-fnd_5.6.1_patch-aos_6.8.1_ga.iso Thanks

4210
Kcmount
5 days ago
A
Andrea MeneghinelloVoyager
asked in Installation & Configuration
Replace node in 2-Node ROBO cluster

Hi,we have a Nutanix 2-Node ROBO cluster and we need to replace one of the two nodes. Reading from documentation seams not feasable as operation.  Do you have any ideas? RegardsAndrea Meneghinello

352
A
6 days ago
N
niclasskovExplorer
asked in Installation & Configuration
Issues installing CE on a IBM x3650m4

Hi, I’m trying to install CE, on an old IBM server, for testing and to try out the hypervisor, but I get met by an error when I try and install via the ISO I encounter this error, any idea what I’m doing wrong? I have a another IBM machine, where it install with no issues and as far as I can tell there should be no config difference between them.  

160
N
6 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending December 14, 2024

Below are new knowledge base articles published on the week of December 8-14, 2024.KB 16428 - How to update preference in portal to receive notifications KB 16436 - About Nutanix in Prism Element shows "Starter License" KB 17502 - AHV upgrade from to AHV 10 or higher is blocked if vGPU VMs are running KB 17506 - NDB - Cleanup of MongoDB Sharded Cluster Database and DB Server VM Deletions KB 17845 - DELL - NVMe (Redfish) "system does not meet Redfish requirement" KB 17891 - Setting Up an S3 Gateway Endpoint for NC2 AWS Clusters to increase Upload Speeds KB 17916 - Nutanix Files - Cleanup SmartDR/SmartSync policy details upon File Server deletion KB 17950 - NDB - How to enable interoperability with Thales CTE for a NDB provisioned PostgreSQL database KB 17951 - NDB - How to create a clone for a CTE enabled source PostgreSQL database KB 17979 - NKP cluster deployment failing to validate Prism-Central Certificate KB 17986 - Prism UI Enter Maintenance Mode Fails with "Failed to stop service

360
Albert Mendoza
Nutanix Employee
7 days ago
S
SpiderAdventurer
asked in Move Application Migration
Migration of Debian with UEFI from ESX

It likes it is not supported with the tool MOVE. Machine is migrated but never boot as hdd is never found. Anybody checked and got a solution as Nutanix Support can not?Thanks in advance!

7714
JeroenTielen
8 days ago
R
RandallDavisWayfarer
asked in Installation & Configuration
API / Script for Automating NGT Download

Since we can now download NGT through here: https://portal.nutanix.com/page/downloads?product=ngtI was curious if it was possible to have a script automatically download the updated file every time it releases. I know we can do API in the Nutanix environment but wasn't sure about the portal. Or if anyone knows an alternative approach, please let me know.

150
R
12 days ago
K
KishorsExplorer
asked in Installation & Configuration
fatal: Mounting installer media error

we are getting an “fatal: Mounting installer media error” while deployig the nutaix cluster via nutanix foundation.Hardware: Cisco c240-M6SXError Lograise Exception("BMC request failed, error %s (%s)" % (ret, error))Exception: BMC request failed, error 2999 (Invalid request: lsbootSd is not supported for this UCS-C server platform.)2018-06-22 12:25:52,852Z imaging_step.py:123 DEBUG Setting state of <ImagingStepInitIPMI(<NodeConfig(10.71.142.148) @bee0>) @bf40> from RUNNING to FAILED2018-06-22 12:25:52,855Z imaging_step.py:123 DEBUG Setting state of <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.71.142.148) @bee0>) @f790> from PENDING to NR2018-06-22 12:25:52,856Z imaging_step.py:182 WARNING Skipping <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.71.142.148) @bee0>) @f790> because dependencies not met, failed tasks: [<ImagingStepInitIPMI(<NodeConfig(10.71.142.148) @bee0>) @bf40>]2018-06-22 12:25:52,858Z imaging_step.py:123 DEBUG Setting state of

320
K
12 days ago
A
anasaziExplorer
asked in Installation & Configuration
CE - Phoenix VM install fails on KVM host

 TypeMini PCNameVenus seriesVersionDefault stringBIOSAmerican Megatrends International, LLC.BIOS version1.09BIOS dateNovember 20, 2023CPU16x AMD Ryzen 9 7940HS w/ Radeon 780M Graphics This system is already running KVM in which I am trying to install Nutanix CE Phoenix as a VM. The install of Phoenix is failing, is this a supported configuration? Please see the failure in the installer.log   

50
A
13 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending December 7, 2024

Below are new knowledge base articles published on the week of December 1-7, 2024.KB 16048 - NCC Health Check: ucs_cluster_nodes_high_availability_check KB 16682 - Alert - A130220 - VMEncryptionFailedOnRecoveryCluster KB 16683 - Alert - A130221 -VgEncryptionNotSupportedOnRecoveryCluster KB 16811 - NCC - Logbay anonymization timeout KB 16899 - NCC Health Check: witness_connectivity_check KB 17091 - Third party bundle uploads failures using MD5sum in LCM KB 17210 - System Account Passwords for AHV Passwords KB 17358 - File Server Upgrade task is stuck at ?kUpdateApiUserPassword? KB 17382 - NCC Health Check: wsvm_ssh_security_check KB 17469 - Manual Configuration of Protection Policy on Policy VM in Prism Central-Prism Element Unregistered Scenarios KB 17548 - Prism Central Pre-Upgrade Check: test_nucalm_volume_group_utilization KB 17680 - NDB | Rollback Not Triggered on MySQL Database Provision Failure During Create and Configure MySQL Database Step KB 17833 - ESXi based cluster user VM

290
Albert Mendoza
Nutanix Employee
14 days ago
H
HarsanjeetExplorer
asked in Move Application Migration
Stuck at Press F2 for EFI Boot Manager

Hi there, I am trying to create a Windows 10/11 VM in the CE and while I try to boot the VM it never goes ahead of the press F2 to boot into EFI boot manager, I would appreciate your support with my issue Thanks :)

561
JeroenTielen
15 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
Top KB Articles for November 2024

Below are the top knowledge base articles for the month of November 2024.KB 3827 - Alert - A130087 - Node Degraded KB 8514 - NCC Health Check: fs_inconsistency_check KB 8094 - NCC Health Check: disk_status_check KB 4639 - How to place CVM and host in maintenance mode KB 9132 - Alert - A1305 - Node is in degraded state KB 4768 - How to Gain User Access to Nutanix Support Portal KB 5987 - Reclaiming Licenses KB 4206 - NCC Health Check: degraded_node_check KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 12394 - Enter a node into maintenance mode or Exit a node from maintenance mode KB 5010 - How to Shut Down a Cluster and Start it Again KB 13150 - NCC Health Check: cfs_fatal_check KB 8098 - How to renew your expired licenses or update your cluster with renewed licenses KB 14298 - Account has been locked. Please contact portal-accounts@nutanix.com error at the Support Portal login page KB 2463 - NCC Health Check: boot_raid_check KB 4158 -

421
AndrePulia1
19 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending November 30, 2024

Below are new knowledge base articles published on the week of November 24-30, 2024.KB 17783 - Entities protected under a Protection Policy with a NearSync schedule do not have the "Pick a Time" restore point slider KB 17820 - LCM page stuck at "LCM Framework Update in Progress. Please check back when the update process is completed" KB 17871 - CVM CPU Allocation on different AOS releases KB 17896 - Kernel core dumps not getting cleaned up in PC KB 17909 - DR | AHV Metro: Continuous task creation for "Updating witness configuration for the entity VM" KB 17917 - Edit Self-Service - Unable to add Users/Groups to Projects UI as the user list overlaps the Save button. KB 17921 - Page goes blank when you click Connect Hardware Provider in Foundation Central KB 17934 - Bytes per second VM statistics showing "No Data Available" at GUI KB 17935 - NX-G6/G7 : Imaging fails with Hyper-V 2022 on nodes with unsupported Intel NICs with non-Intel AOC cards KB 17941 - Unable to find a bootable or inst

210
Albert Mendoza
Nutanix Employee
21 days ago
H
HarsanjeetExplorer
asked in Installation & Configuration
Nutatix CE installion - AHV timeout

Hi there,  I am trying to install the CE version for testing in my home lab with a MSI cubi 5, I am using an NVMe drive and a SATA SSD for DATA and CVM respectively, and I thought I could use a USB stick for the AHV, however, I get a timeout whenever I try to run the installation even though I increased the timeout in the installer_vm.py, any suggestions?  Thanks!

632
K
21 days ago
K
KektutoAdventurer
asked in Installation & Configuration
Nutanix CE Consistantly Fails to Install because of QEMU

Right after I accpet the EULA the screen is terminating with this error “QEMU limits the disk serial length to 36, Serial is found duplicate after truncation XY”. Now I can’t find anything on the web related to this problem, so I’m going to ask it. What does this error mean and how could solve it? I’m using the CE version 2.1 

792
K
21 days ago
M
Magesh_Kumar_SAdventurer
asked in Installation & Configuration
Unable to expand cluster from prism UI

Unable to expand cluster from prism UI, host and CVM IPs are reachable on the target node. Pls suggest ways to expand the cluster.  

569
JeroenTielen
21 days ago
B
BxtGeekScout
posted in How It works
How to Upload a PC Binary Manually to Prism Central (PC)

This article will help how you can upload a PC upgrade binary to the PCVM manually using SCP.Step 1: Understanding the Issue When attempting to upload a binary file to the Nutanix PC VM using the scp command, you might encounter the following error:subsystem request failed on channel 0For example:[10:30:22]-[0]-[user] ~/Desktop scp generated-pc.2024.2-9749c3e486627991f926f48f97b00b2414fc4d70-metadata.json nutanix@x.x.x.226:/home/nutanix/tmpNutanix Controller VMnutanix@x.x.x.226's password: subsystem request failed on channel 0scp: Connection closedThis error indicates that the remote server does not support the SCP protocol.Step 2: Enable SCP Protocol on the PC VM Edit the SSH Configuration File Open the /etc/ssh/sshd_config file on the PC VM and uncomment the following line: Subsystem sftp /usr/libexec/openssh/sftp-server Restart the SSH Service After making the change, restart the SSH service: sudo systemctl restart sshd Step 3: Upload the Binary FileOnce the SCP protocol is enable

260
B
23 days ago
B
bereketsolomonAdventurer
asked in Installation & Configuration
Foundation Fatal Error

Hello FriendsHow are you? Currently i am trying to foundation A Nutanix 3 node environment but after the foundation process begins it will halt at “waiting for the installer to boot” stage with “fatal” error warning i don’t know what is causing the error can anyone tell me something.I have attached screenshots of errors and process. 

547016
JeroenTielen
24 days ago

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