Deployment Success

Hi, im new hereI successfully installed a nested CE 2.1 and PC x-small. In doing so, I discovered that the cool features are only available with PC Small and higher. Is there an easy way to upgrade from x-Small to Small without uninstalling/re-registering everything?Kind reagrdsAndreas

Hi all,I have some NX-3155G-G7s which were purchased from Nutanix some time ago and the business has stopped using the Nutanix HV OS and the support contract that went with it.I am looking to upgrade the BIOS and firmware etc. on the servers and am having a hard time finding helpful information on how to go about it exactly.Is it possible to find the correct instructions on how to go through this on the platform along with the relevant binary downloads please?Sadly, the business has no appetite to renew their support contract with Nutanix so I’m in a bit of a bind.It would be super helpful if anyone has any information on this.Thanks in anticipation 

We have a 4 node VMware-Nutanix cluster it has the following limitationsvCenter server is running on the same cluster and is not managing any other cluster Prism Central VM is deployed on the same cluster Nutanix Files is deployed on the cluster Prism Central  2022.6.0.6  AOS  6.5.3.7  File Manager  4.4.0  VCenter Server  7.0.3 u3n / 21958406  ESXi  7.0.3 u3l 21424296   I am planning to upgrade Nutanix Files to version 5.0 first.

I have a host I need to re-assign to other purposes. This host is part of an AOS cluster, running ESXi as a hypervisor. So basically, I need to remove the host from the ESXi cluster, then also gracefully remove it from the AOS cluster, so I can re-use the hardware elsewhere. Ive been reading this page:https://portal.nutanix.com/page/documents/details?targetId=Web-Console-Guide-Prism-v7_3:wc-removing-node-pc-c.htmland it’s still unclear to me. It sems I have to first remove the host from the ESXi cluster (I can look up how to do that), but the instructions on how to then gracefully remove the node from the AOS cluster aren’t clear (to me). I’ve opened a ticket with Support, but while I wait for them, does anyone have any experience doing this? Or a page with step-by-step screenshots, perhaps? I’ve had to remove an ESXi host from a cluster once (long, long ago), but have never done so in an AOS cluster.Thanks! 

So we installed a Nutanix three-node cluster at our primary datacenter a couple years back. We had always been a VMWare/ESXi shop, and we needed a new cluster to replace the aging Cisco UCS we had running on ESXi.We debated when we installed it whether we should go with AHV, or if we should stick with ESXi on the new cluster. We ended up going with ESXi because of familiarity and trust. About three months later, Broadcom bought VMWare and the pricing went all the way through the roof and into outer space.We just installed a second three-node Nutanix cluster at our secondary datacenter, for primarily DR purposes. It's functionally identical to the original, just one model later, I think. This one is also replacing an aging Cisco UCS running ESXi. This time, we stayed with AHV for reasons that are clear.Now, we want to migrate the original Nutanix cluster we installed off of ESXi and onto AHV, for a number of reasons. I've been researching options, and the most appealing would be to do a

When I ran Perform Inventory it created "LCM root task has been created" and it got stuck at 0%. When I checked I saw that there was a NCC alert for idf db to db sync, which was resolved by following KB-5582 and KB-13381. But the task is still at 0%. I need to upgrade Prism Central and AOS version so that it is again compatible with support.nutanix@NTNX-172-20-151-99-A-PCVM:~$ ecli task.list include_completed=falseTask UUID                             Parent Task UUID  Component  Sequence-id  Type          Statusdc01feaa-739c-4e69-4632-409e799d4c18                    lcm        146          kLcmRootTask  kRunning

I am trying to install ubuntu 24.04 and Almalinux 8.10 . in Both case console show “Press F2 to EFI Boot manager”. I tried to press F2 but not success. I am set UEFI boot. Help me Please. 

I have purchased a PowerEdge R7615 with some of the additional things in it. I have purchased that hardware to install Nutanix Foundation. Below are the list of hardware which I have.Processor - AMD EPYC 9124 3.0GHz, 16C/32T, 64M Cache (200W) DDR5-4800 - 1 QTYMemory Capacity  - 32GB RDIMM, 5600MT/s, Dual Rank  - 2 QTYRAID/Internal Storage Controllers - PERC H755 Adapter, Low Profile - 1 QTY SSD - 800GB SSD SAS ISE, Mixed Use, up to 24Gbps 512e 2.5in with 3.5in HYB CARR, AG Drive - 1Hard Drives - 1.2TB Hard Drive SAS ISE 12Gbps 10k 512n 2.5in with 3.5in HYB CARR - 2 QTYEmbedded Systems Management - iDRAC9, Enterprise 16G - 1 QTY. I have missing hardware, and I believe that Nutanix works with additional hardware,  HBA355i Storage Controller, instead of RAID Controller and It also requires BOSS-CONTROLLER 480 GB. I will upgrade the hardware with these material. I have doubt on the SSD part, will 1 X 800 GB SSD and 2 X 1.2 TB HDD, allows me to install Nutanix Foundation,. 

Below are the top knowledge base articles for the month of October 2025.KB-8453 - Alert - A1044 - PathOffline KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-3827 - Alert - A130087 - Node Degraded KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-1536 - NCC Health Check: disk_online_check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force), FAQs KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-15679 - In Prism Central (PC) version pc.2024.1, Prism Element is blacklisted and cannot be registered to either the same PC or a different PC KB-18070 - Acropolis service may be in restart loop with the CRITICAL message by memory_model_manager.py KB-8094 - NCC Health Check: disk_status_check KB-5228 - NCC Health Check: pcvm_disk_usage_check KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-1558 - How to license your Nutanix Clu

Below are new knowledge base articles published on the week of October 26-November 1, 2025.Support Portal login required:KB-19844 - LCM Firmware Update Fails Due to IPMI/BMC MAC Address Mismatch KB-19847 - UEFI Windows VMs on AHV do not allow changing display resolution when using VNC console KB-19953 - NDB | Staging drive at [/opt/era_base/db_logs/${DATABASE_NAME}] are extended automatically KB-20121 - Nutanix Files - File Server Network changes doesn?t change gateway when using Storage Managed Network. KB-20171 - MSP TEST_SVC_DISCOVERY_PMSP_SVC test fails KB-20183 - License Expiry Approaching in X weeks. KB-20195 - Prism Central Audit logs shows incorrect user name for host actions KB-20197 - Layer2StretchDelete task is stuck in "kQueued" or "kRunning" state KB-20204 - Failed to enable Network Log collection in Nutanix Security Central KB-20206 - Subnets configured in PC-DVS are not allowed in a Recovery Plan KB-20216 - RDMA enablement fails with "rdma0 is not one of valid RDMA inter

Hello Nutanix community,I'm working on a cluster refresh project and need some confirmation on a compatibility issue related to API changes in AOS 7.3. The Details  Source Cluster (Old): AOS 6.5.6.1 (PE-Only, older G6 hardware, EOL soon). Target Cluster (New): AOS 7.3.1 (New hardware, registered to Prism Central 7.3.1). Migration Method: Nutanix Move (recommended tool). Goal: Migrate all VMs from the old cluster to the new one and retire the old hardware.  The Specific Concern: KB-19356 I found Nutanix KB-19356 which states that the V3 VMs PUT API is deprecated at the Prism Element (PE) level in AOS 7.3, which impacts Nutanix Move's ability to apply post-migration features like NGT, CPU Passthrough, etc., when PE is used as the target.My KB-19356 Summary:"The V3 VMs PUT API is deprecated on PE in AOS 7.3. This affects Move's ability to configure features like NGT/CPU Passthrough post-migration if PE is used as the target." My Proposed Strategy & Question Since my target clust

Hello,I just did a new installation, but CVM won't start at all.No errors occurred during installation.During setup, the SSDs were selected as ‘C’ and ‘H’.The HDD was selected as ‘D’.How can I resolve this issue? Hp z800 workstationcpu : 2x xeon x5650ram: 128gb1x hdd 1tb2x ssd 250gb  

Below are new knowledge base articles published on the week of October 19-25, 2025.Support Portal login required:KB-20049 - Some of the VMs don't show Efficiency status on PC KB-20134 - Fail to verify replication encryption after enable encryption with backplane network configured KB-20147 - Logbay anonymization may not mask all data KB-20153 - Prism Central - LCM Direct upload failing for the SAML users with Super Admin roles KB-20155 - Objects Deployment Grayed Out on Objects 5.2.1 KB-20161 - ESXi upgrade initiated via 1-click from 7.x to 8.x version is stuck in a loop of EnterMaintenanceMode and ExitMaintenanceMode due to Unsupported TPM Version KB-20162 - UEFI Secure Boot cannot be enabled for VMs provisioned through NDB KB-20166 - AttachVmSnapshot tasks are left in kQueued status KB-20176 - VM deployment fails with Internal error on Powerflex cluster KB-20177 - Certain HPE ProLiant Gen12 models may have an "Enabled" PCieMultiSegment value in BIOS causing failures during node addit

Below are new knowledge base articles published on the week of October 12-18, 2025.Support Portal login required:KB-19328 - How to license mixed Nutanix Data Base (NDB) and Nutanix Cloud Infrastructure (NCI) clusters KB-19808 - Object upgrade from LCM failing with Operation Failed. Reason: Update of release.buckets_manager.update failed KB-19931 - The Security Dashboard in Prism Central (PC) may incorrectly display the status for features like Cluster Lockdown, Secure Boot, and Log Forwarding. KB-20062 - Fujitsu Primergy iRMC upgrade through LCM fails with error: Expected IRMC version after update X.X does not match the version after update X.X KB-20063 - Move - Windows 2025 preparation for ESXi and Hyper-V. KB-20065 - Move - Unable to add vCenter in Move due to VM tag collection error. KB-20084 - VMs Fail to Power On After Reverse Cluster Conversion from AHV to ESXi KB-20085 - Cluster Conversion Task Stuck at 80% Due to CVM NICs in Disconnected State on ESXi with DVS KB-20118 - Unable

Hello,I’ve been trying to begin my journey with APIs. After some reading and cross-checking with my feature requirements I decided to use APIv4 (as v3 doesn’t allow interacting with Templates, for example).For all I know (someone please correct me if I’m wrong) my current version of Prism Central [pc.7.3.0.6] as well as other components, like AHV [10.3.0.1] or AOS [7.3.0.5] should allow for apiv4 calls. Checking “about Nutanix” link in Prism Element gives out “Version 7.3.0.5 - STARTER License” but this starter license should allow for apiv4 - the internet says. Unfortunately all I can get at the moment is api v1,v2 and v3 and no there are no api v4 endpoints available at all.Can someone please tell me what’s going on? I’ve even started Prism upgrade from 7.3.0.5 to 7.3.0.6 to then go to 7.3.1 hoping that maybe the update will enable api v4, but the more I read about this the more I think this won’t resolve my issue.Thanks!

X-Ray 6.2 marks a bold new chapter for performance benchmarking. This release introduces fresh ways to connect, measure, and share insights across your infrastructure — now smarter, faster, and more connected than ever before.🚀 What’s NewX-Ray ConnectUpload results from your on-premises X-Ray directly to the cloud-based X-Ray as a Service (XRaaS). Authenticate seamlessly through MyNutanix and collaborate across teams with ease. (XRAY-6515)Benchmarking on Nutanix Kubernetes Platform (NKP)Run performance benchmarks natively on NKP clusters for a modern, containerized infrastructure experience. (XRAY-6338)Windows EUC BenchmarkingNew scenario for Windows End-User Computing (EUC) and Virtual Desktop Infrastructure (VDI) Measure desktop performance and scale with precision. (XRAY-6810)Direct Feedback in X-RayA new link to the Nutanix Pulse Survey (NPS) makes it easier than ever to share feedback directly from within the X-Ray interface. (XRAY-6907)⚙️ Important NotesFresh Start Required X-Ra

Hi everyone!Today the password of the our PC admin’s account expired. I looked for the setting that allow modify it in PC GUI but i didn’t found it. Also, appears an advise password expiration in a secondary superadmin account. How can we change or disable or change the pwd expiration in these accounts?Many thanks in advance for you time! 😀

Does anyone have a checklist for implementing NKP in a customer's Nutanix environment?

I am a newbie to Nutanix and after successfully installing CE 2.1 on generic PCs and would like to go beyond CE and want to get into the commercial product just to get acquainted in my home lab. Bought an used NX-1175s-G7 with only the original 240GB NVME stick on the motherboard but no SSDs and HDDs and memory. Installed on hand 64GB memory and tried with some drives but the installation is failing always at this point. If someone has the exact model, I appreciate if you give me the above requested make and model part numbers. There are the last few lines of the installer. Thanks."SystemInfo:0": { "family": null, "handle": 1, "length": 27, "location": null, "manufacturer": null, "product_name": null, "serial": null, "sku_number": null, "type": 1, "uuid": null, "version": null, "wake_up_type": { "__objclass__": null, "_name_":

Below are new knowledge base articles published on the week of October 5-11, 2025.Support Portal login required:KB-19600 - Nutanix Self-Service - Project update fails if one of the PC accounts is not reachable KB-20050 - Prism Central login screen is stuck at loading after adding the custom DNS search suffixes KB-20067 - DR | Clusters with AHV Metro or Synchronous replication enabled upgraded to AOS 7.3.1 may experience Stargate Service issues KB-20073 - Virtualbox Guest Additions can not be installed on the Foundation VM KB-20077 - LCM does not offer firmware upgrades for XCC, UEFI, or LXPM on Lenovo Whitley platforms KB-20090 - AOS 7.3 - Nike enabled cluster down after enabling network segmentation KB-20096 - NDB - VM Provisioning Failure Due to SSH Connection ErrorSupport Portal login not required:KB-20042 - Nutanix CSI Driver Installation Fails on OpenShift cluster with "did not find a registered Prism Central cluster" Error KB-20043 - Foundation Platforms Upgrade Fails in Portable

I have 3 servers as nodes for Nutanix CE. On the 1st and 3rd node the installation was successful.But when try to install on 2nd node I get an error. All server the same Dell PowerEdge R640 and i has installation through iDRAC Virtual Media.Physical disk the same on all servers:Whan i has try to install first time on 1st server i has same error, but whan i convert disk to Non-RAID problem has resolved.But on 2nd node it does not resolve problem.Please help with this error.

Hello All, I’m currently looking for a way to create a template that has installed NGT tools because I’m encountered an issue of Prism Central not detecting the NGT Tools Status of the VM (P.S this VM is deployed by a template that have already installed NGT Tools).I want to know how I can create a template which doesn’t need to do further after deployed a VM (Windows or Linux so whatever). Please share your thoughts.Thanks,

Hi all Nutanix experts, we're scheduled to migrate our infrastructure from VMware to Nutanix in two weeks. We're going to set up two Nutanix clusters (Production and DR) with full replication.We use a virtual Windows Server 2022 as our current domain controller. We also have a backup domain controller (virtual server). According to some of the Nutanix documentation, migrating the domain controller using Move could cause issues. Has any of you had a similar situation? If I don't want to set up a domain controller on a physical server, what's the solution for this issue?

Hello,customer has 2 clusters in different datacenters and a single node “cluster” within PRISM central (also Witness instance) at 3rd location.If he is going to upgrade the single node (firmware) he must shut down all UVM, PRISM central too.How may he get the PRISM central vm to start automatically when cluster starts?kind regardsThomas   

Below are new knowledge base articles published on the week of September 28-October 4, 2025.Support Portal login required:KB-18903 - Objects is Unmanageable from Prism Central after PCBR KB-19882 - File Analytics - Elastic Search docker container stuck at starting state KB-19902 - Node removal fails with "Cannot mark node for removal. Node is to be added back to metadata store" KB-19910 - Prism Central: NGT widget makes rendering of VM summary page fail if no NGT apps are enabled KB-19963 - LCM AHV upgrade fails with the "Upgrade failed: Unable to run upgrade plugin remove_old_ngd" error on GPU enabled cluster KB-19967 - Native OTLP support with Loki and Prometheus in Nutanix Kubernetes Platform (NKP) KB-19970 - Upstream Connect Error During Certain Batch Operations in Prism Central KB-19999 - The V4 VmList API call fails with the "server encountered a timeout while trying to process request" error if one or more conneted Prosm Element clusters are not reachable KB-20016 - Failed to sa