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We have a 4 node VMware-Nutanix cluster it has the following limitationsvCenter server is running on the same cluster and is not managing any other cluster Prism Central VM is deployed on the same cluster Nutanix Files is deployed on the cluster Prism Central  2022.6.0.6  AOS  6.5.3.7  File Manager  4.4.0  VCenter Server  7.0.3 u3n / 21958406  ESXi  7.0.3 u3l 21424296   I am planning to upgrade Nutanix Files to version 5.0 first.

Hi everyone!Today the password of the our PC admin’s account expired. I looked for the setting that allow modify it in PC GUI but i didn’t found it. Also, appears an advise password expiration in a secondary superadmin account. How can we change or disable or change the pwd expiration in these accounts?Many thanks in advance for you time! 😀

Hi all, I am sometimes really wondering what programmers think when they implement features which work fundamentally different than on other similar software and are seemingly half baked. This time around templates. I would really like to know the number of templates rendered unusable because someone accidentally deleted the protection point used as base for the template, because of lack of better knowledge (ah we already deleted this VM and gone) or any visible guard rails.The expectation would be templates = (multiple) immutable images + settings. Regards

Does anyone have a checklist for implementing NKP in a customer's Nutanix environment?

Hi everyone,I’m looking for some effective guidance on how to prepare for the Nutanix Certified Professional – Multicloud Infrastructure (NCP-MCI) exam in a practical and result-oriented way.Rather than just reading through the course material, I’d like to know: How and where to get the most hands-on experience (labs, simulations, or community editions). The best structured learning flow that helped others grasp core concepts like storage, networking, and data protection. Any tips or personal study methods that made a real difference during your NCP-MCI journey. I’d love to hear from professionals who’ve already cleared the certification — especially on what worked best for you and what to avoid.Thanks in advance for sharing your insights and helping fellow learners get practical with Nutanix! 🙌#NutanixUniversity #NCPMCI #LearningPath #CertificationTips

Hello here is a a list of some new content and upcoming events. Tech Talk - Unlock the Power of Nutanix Database Service (NDB) v2.9 - October 15 Tech Talk scheduled for Wednesday, OC 15, 2025, you can register using this link.New NDB Video, An updated video overview of NDB has been released, you can watch it on youtube. NDB Case study video with Nutanix Customer Penn National Insurance.More updates next week.Thank You!

Hi all, Is creating a new image from for ex. a VMDK uploaded to an ADFS container via allow/whitelist still a thing as described in KB-2622? Uploading the image works without issues, but creating an AHV image via the AHV Image Service from the disk already located on the very same Prism Element cluster apparently not.All reference I found online was that source_url=nfs://127.0.0.1/<container>/foo.vmdk isn’t supposed to work anymore for security reasons (see KB-14160). In the KB it says to use a CVM IP instead. I however get the very same message on any of the CVM IPs as well:foo-disk-import: InvalidArgument: Address <Any CVM IP> is not supported as Remote HostAdding CVMs or AHVs IPs to the allowlist doesn’t make any difference - it just won’t work.Using acli image.create or Prism Element UI also doesn’t make a difference. Regards 

I am a newbie to Nutanix and after successfully installing CE 2.1 on generic PCs and would like to go beyond CE and want to get into the commercial product just to get acquainted in my home lab. Bought an used NX-1175s-G7 with only the original 240GB NVME stick on the motherboard but no SSDs and HDDs and memory. Installed on hand 64GB memory and tried with some drives but the installation is failing always at this point. If someone has the exact model, I appreciate if you give me the above requested make and model part numbers. There are the last few lines of the installer. Thanks."SystemInfo:0": { "family": null, "handle": 1, "length": 27, "location": null, "manufacturer": null, "product_name": null, "serial": null, "sku_number": null, "type": 1, "uuid": null, "version": null, "wake_up_type": { "__objclass__": null, "_name_":

Hello guys,I found this topic https://next.nutanix.com/ahv-virtualization-27/ssh-public-key-is-removed-from-esxi-18675 from ​@mstauder  and have exactly the same issue.Since... like ever… 2022..I opened a FEAT-13832  request, but I don’t know how to check it.Nutanix need only to add a second and unmanaged authorized_keys file…Or add ssh-key define in the prism element to the ESXi … Don’t you all need this guys?  

HiI now plan to have NCX so need to which course help me to facilitate the large part of the exam

Below are new knowledge base articles published on the week of October 5-11, 2025.Support Portal login required:KB-19600 - Nutanix Self-Service - Project update fails if one of the PC accounts is not reachable KB-20050 - Prism Central login screen is stuck at loading after adding the custom DNS search suffixes KB-20067 - DR | Clusters with AHV Metro or Synchronous replication enabled upgraded to AOS 7.3.1 may experience Stargate Service issues KB-20073 - Virtualbox Guest Additions can not be installed on the Foundation VM KB-20077 - LCM does not offer firmware upgrades for XCC, UEFI, or LXPM on Lenovo Whitley platforms KB-20090 - AOS 7.3 - Nike enabled cluster down after enabling network segmentation KB-20096 - NDB - VM Provisioning Failure Due to SSH Connection ErrorSupport Portal login not required:KB-20042 - Nutanix CSI Driver Installation Fails on OpenShift cluster with "did not find a registered Prism Central cluster" Error KB-20043 - Foundation Platforms Upgrade Fails in Portable

I have a host I need to re-assign to other purposes. This host is part of an AOS cluster, running ESXi as a hypervisor. So basically, I need to remove the host from the ESXi cluster, then also gracefully remove it from the AOS cluster, so I can re-use the hardware elsewhere. Ive been reading this page:https://portal.nutanix.com/page/documents/details?targetId=Web-Console-Guide-Prism-v7_3:wc-removing-node-pc-c.htmland it’s still unclear to me. It sems I have to first remove the host from the ESXi cluster (I can look up how to do that), but the instructions on how to then gracefully remove the node from the AOS cluster aren’t clear (to me). I’ve opened a ticket with Support, but while I wait for them, does anyone have any experience doing this? Or a page with step-by-step screenshots, perhaps? I’ve had to remove an ESXi host from a cluster once (long, long ago), but have never done so in an AOS cluster.Thanks! 

I have 3 servers as nodes for Nutanix CE. On the 1st and 3rd node the installation was successful.But when try to install on 2nd node I get an error. All server the same Dell PowerEdge R640 and i has installation through iDRAC Virtual Media.Physical disk the same on all servers:Whan i has try to install first time on 1st server i has same error, but whan i convert disk to Non-RAID problem has resolved.But on 2nd node it does not resolve problem.Please help with this error.

Hello All, I’m currently looking for a way to create a template that has installed NGT tools because I’m encountered an issue of Prism Central not detecting the NGT Tools Status of the VM (P.S this VM is deployed by a template that have already installed NGT Tools).I want to know how I can create a template which doesn’t need to do further after deployed a VM (Windows or Linux so whatever). Please share your thoughts.Thanks,

Hi all Nutanix experts, we're scheduled to migrate our infrastructure from VMware to Nutanix in two weeks. We're going to set up two Nutanix clusters (Production and DR) with full replication.We use a virtual Windows Server 2022 as our current domain controller. We also have a backup domain controller (virtual server). According to some of the Nutanix documentation, migrating the domain controller using Move could cause issues. Has any of you had a similar situation? If I don't want to set up a domain controller on a physical server, what's the solution for this issue?

Hi my nkp clients are requesting me to change the nkp connection token to their cluster with kubectl from 24 hours to never changing, Were in a airgapped environment and they said it will help them greatly.I didn't find any documentation on how to do it.If you could let me know how it can be done or direct me to the relevant documents it will really help us.Thank you very much.In the documentation it talks about changing the settings upon creation but the cluster is production and running and I need to change on the existing one.

Hello,customer has 2 clusters in different datacenters and a single node “cluster” within PRISM central (also Witness instance) at 3rd location.If he is going to upgrade the single node (firmware) he must shut down all UVM, PRISM central too.How may he get the PRISM central vm to start automatically when cluster starts?kind regardsThomas   

Hi, has anyone tested NKP 2.15 with RHEL 9.6? The official support document only state RHEL 8.10. Asking for a POC environment where customer preference is RHEL 9.6

Below are new knowledge base articles published on the week of September 28-October 4, 2025.Support Portal login required:KB-18903 - Objects is Unmanageable from Prism Central after PCBR KB-19882 - File Analytics - Elastic Search docker container stuck at starting state KB-19902 - Node removal fails with "Cannot mark node for removal. Node is to be added back to metadata store" KB-19910 - Prism Central: NGT widget makes rendering of VM summary page fail if no NGT apps are enabled KB-19963 - LCM AHV upgrade fails with the "Upgrade failed: Unable to run upgrade plugin remove_old_ngd" error on GPU enabled cluster KB-19967 - Native OTLP support with Loki and Prometheus in Nutanix Kubernetes Platform (NKP) KB-19970 - Upstream Connect Error During Certain Batch Operations in Prism Central KB-19999 - The V4 VmList API call fails with the "server encountered a timeout while trying to process request" error if one or more conneted Prosm Element clusters are not reachable KB-20016 - Failed to sa

Hi Colleagues,I am trying to collect operating system information for all virtual machines through the Nutanix Prism Central v3 API.I’m using the following API endpoints: POST /api/nutanix/v3/vms/list to retrieve VM UUIDs GET /api/nutanix/v3/vms/{uuid} to check detailed metadata per VM However, in all cases, the OS information fields (e.g. guest_tools.guest_os_version, guest_info.operating_system, runtime_os, etc.) are returning null or “Unknown”, even for VMs that have Nutanix Guest Tools (NGT) installed and are visible in the Prism UI with proper OS details.Steps I’ve taken: Verified that NGT is installed and running on the VMs. Queried both /vms/list and /vms/{uuid} API endpoints. Tried multiple fields including: .status.resources.guest_tools.guest_os_version .status.resources.guest_info.operating_system .status.resources.agented_info.guest_os_name .spec.resources.guest_os_id All these fields return null via API, but Prism UI shows correct OS information.