End User Computing

Working From Anywhere with Nutanix EUC

92 Topics

Karthick_ThennarasuPathfinder

asked in Virtual Desktop Infrastructure

CVM Not Working

Hi,We have a 3 Node Think Agile HX7820. Recently one of the CVMs crashed. When rebooted it showing an error . When diagnosed it seems the PCI driver issue we updated the firmware in bios so, there is no error from bios. When we try to start the CVM, it still showing same error. error: Device 0000:09:00.0 not found: could not access /sys/bus/pci/devices/0000:09:00.0/config: No such file or directory

CoterieVoyager

asked in Virtual Desktop Infrastructure

Nutanix Frame VDI integrated with Azure AD

We have a Nutanix Frame POC in progress and we would want users to login to their VDI session using the Azure AD account (the machine would be joined to AzureAD / Entra).Is this possible / supported with Nutanix Frame ? Right now we have integrated okta in the Nutanix Frame portal, however the user still logs in using the “frame” user inside the VMSo if it’s possible, how? Is there documentation available on how to achieve this ?If not supported, why not ?Thank you

ahmed.adnanExplorer

asked in Virtual Desktop Infrastructure

Nutanix VDI user Licenses

Hi, we currently have a 3-node cluster licensed with 50 VDI user-based licenses. We are planning to add another node to the same cluster and would like to know if we can do this without purchasing any VDI user-based licenses. VDI user license is based on maximum concurrent users, and we don't need more than 50 user licenses at the moment.

kloppoAdventurer

asked in Virtual Desktop Infrastructure

Per User Licensing

Hi Folks,customer is getting an alert with “Users-based License Overshoot”, from where does prism get the information how many users are connected?Horitzon shows a lower user count

CantorisVoyager

asked in Virtual Desktop Infrastructure

Instant Clones and LCM

Hi,We’ll be shortly moving to Horizon Instant Clones running on our ESXi v7 U3c Nutanix cluster. I’ve been reading about the Parent VMs which Instant Clones put on each host and I’m a little concerned about how LCM will work in the future for performing tasks where it takes hosts in and out of maintenance mode in turn.There’s an old thread here that suggests doing only one host at a time and manually getting it to remove the parent VMs but I was wondering if that was still necessary.I did ask Support and they said “I have reviewed some information and as far I understand this shouldn’t be an issue on newer Horizon releases” but they sounded not entirely certain and gave a caveat about whatever VMware might say...VMware documentation refers to newer Horizon versions being generally OK but that host updating via VUM is an issue and even suggests disabling Parent VMs entirely if that is used. Is LCM similarly affected? What are other Instant Clone Nutanix admins doing nowadays?Thanks fo

MarcoTVoyager

posted in Virtual Desktop Infrastructure

NVIDIA driver installation with LCM

Hi, For all dutchies around here, I wrote an article about LCM vGPU support :https://marcotubben.wixsite.com/marcosblog/post/nvidia-vgpu-driver-installatie-door-middel-van-lcmHappy reading!

Reburg99Explorer

asked in Virtual Desktop Infrastructure

Powershell VM HHD expansion

I’m trying to create a PowerShell script that I can use to expand the hhd size of an existing VM. The goal is when we get a ticket in for a user to just run the script, expand the hhd and update the disk size in windows. I’ve got most of the details figure out, I’m just not finding much on expanding a HHD size.

Rob08Wayfarer

asked in Virtual Desktop Infrastructure

Problems Capturing Image via MDT

Hello Everyone,I am trying to use a task sequence I made through MDT to capture a windows 10 image of one of my Nutanix VMs. I am using version 5.6.2 (I know, we are behind the times here). Everything goes fine until I reboot into WinPE after the SysPrep and I get the error that my deployment share can’t be found because my virtual NIC has no driver. I had this same error when initially PXE booting to install windows. I fixed it by injecting drivers directly into the LiteTouch wim, and mounting guest tools. I have the guest tools still mounted, but the error keeps popping up. Any ideas would be GREATLY appreciated. I’m ripping out my hair here!

bcaballeroGuardian

asked in Virtual Desktop Infrastructure

Citrix Sessions not changing to disconnected state after upgrade to 5.15.6

Hi there guys!We’ve recently upgraded our cluster from 5.15.3 to 5.15.6 because of a bug with Acropolis Sevice. After the upgrade, we are running into a weird issue with our Citrix Environment.Right now we are using CVAD 7.15 CU2 and AOS 5.15.6 with Windows 7 MCS pool of 1000 VMs with UPMWhen a user disconnects from a session (hitting disconnect or the red X sqare button) director shows the session Active instead of Disconnected and the curious thing is that it reports to be a Console sessionAfter playing around upgrading a test platform to 1912 CU3 and VirtIO drivers to the latest version, we’ve found the same issue. Also repeated the tests with Nutanix CE version 20190916 with the same results.At this point we ran out of ideas an decided to create an ESX cluster in lab, and guess what? it works fine. Disconnected sessions are showing up as they should.We suspect that can be related to AHV because of the test. Also we have a case opened with Nutanix and afterwards we will open a Citri

NutanixUser423Wayfarer

asked in Virtual Desktop Infrastructure

Frame - Computer GPO Applying but Not Taking Effect on Instances

Dear All,We are using Frame with an on-pre AHV cluster. We have set up an account with domain-joined non-persistent instances. The sandbox is located in the same AD OU as the instances. Hence, it has the same GPOs applying. Our GPOs are not WMI filtered and do have standard security applied. GPOs are all enabled.The issue that we are seeing with GPO is the following. The settings in the GPO that is scoped to the computer objects are confirmed to be applying to the sandbox. also, on the sandbox, the settings seem to take effect as expected, e.g., when configured accordingly, News and Interests vanishes from the taskbar after a reboot.However, when I publish the sandbox and log on to one of the generated instances, the experience is different. I can still see that the registry setting that is corresponding to a specific GPO setting is present. GPRESULT also shows that the GPO is applying. However, the effect in the GUI is just not there. That is, News and Interests is still present on th

PhillipLoePathfinder

asked in Virtual Desktop Infrastructure

Mount File to Linux Appliance

I need to mount a file to an existing linux VM appliance. We don’t have any file shares that this VM has access to, so was wondering if/how this can be done through prism element if possible.

RM47335Voyager

asked in Virtual Desktop Infrastructure

Some VMs stay powered off after Citrix scheduled Reboots

We have the issue since Sunday that only some of the VMs power on after a scheduled Reboot via Citrix Studio (CVAD 1912 CU2). Of 9 Citrix VDA VMs only around 2-4 are starting each morning after receiving the power off and power on command via Citrix Studio for scheduled reboots. When this issue happens the following event is showing on the Citrix Delivery Controller: The description for Event ID 0 from source Nutanix VSS Software Provider cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event: Service started/resumedBefore and after this event other VMs can start without issue. I dont see any error log on Nutanix / Prism when this happens. Only the Snapshot Events of the VMs. When we test the Nu

DenysPavliukPathfinder

asked in Virtual Desktop Infrastructure

Nutanix Frame - remote app onboarding/deployment automation

Hi, there is a need to periodically install/update new release of the application to the Frame Sandbox. Currently it is done manually.I was not able to find a way to perform app upload and onboarding/publishing remotely (via REST API). I mean the app, which does not yet exist on Sandbox.Is there any way to workaround this, so that every app release could be automatically deployed to Frame account using CI/CD pipeline (e.g. Jenkins + python script)?Any idea is appreciated.

T_MasudaAdventurer

asked in Virtual Desktop Infrastructure

Deleting On-prem Xi Frame Cloud Connector

Hi,Is it safe to just delete the Xi Frame Cloud Connector that is running on-prem environment after the PoC? Or do I need to contact support to do this? .

Frank_Pathfinder

asked in Virtual Desktop Infrastructure

Unknown VM UUID - Citrix MCS Problem

I’m having trouble with MCS and AHV. The power status of the VM’s on the nutanix host does not update. If i shut down a VM from Citrix Studio, It will shutdown, but the power status shows “On” Causing alot of trouble. When running a Machine Catalog test im getting this error: Make sure that the selected Virtual Machine exists. The VM exists in the Hypervisor. Test run on entire Site The VM 'vmname' was not found in the Hypervisor because of error 'ERR90017:Acropolis_Inventory: GetContent Exception:System.Exception: Request Url = https://ClusterIP:9440/api/nutanix/v2.0/vms/?offset=0&length=500 Request Body = , Request status : ProtocolError, Http Status :500, Response : {"message":"Exception while retrieving entities : Error occurred while getting VM list: Request failed when executing remote operation vmGet: VM kNotFound: Unknown VMs: cd6a5b4b-bf8f-4548-b4da-e16d659a8dac, 135ea927-9837-4bf6-819d-50ceb9523325, 0a0f6e38-3664-4d01-ab45-e0afa633f3e2, d93505c9-9459-43fb-835d-a0

Moustafa HindawiVanguard

asked in Virtual Desktop Infrastructure

EUC license for Citrix VDI cluster and VDA cluster

There will be 2 Citrix Clusters , one for VDI and one for VDA (Virtual APPs), for 500 users.How to license 1st Nutanix Cluster (VDI) with EUC license ,and 2nd Nutanix Cluster (VDA) with EUC? or we should use core NCI ?

bravo2Pathfinder

asked in Virtual Desktop Infrastructure

Frame Chrome Shortcut Onboarding Doesn't Work Properly

We are underway of evaluation XI Frame framework. We have create shortcut to the separate pages from the chrome (“Create shortcut...”) option in order to allow users to open chrome with predefined URL for example: Support or Tutorial web page.After onboarding shortcuts and publishing image we configured Launchpad to run in Application mode.When we open Launchpad by URL from the user side we can see onboarded shortcuts but unable to open chrome with predefined link.

RSharifiNutanix Employee

posted in Virtual Desktop Infrastructure

Cannot-connect-to-CIM-server

This article is a guide to resolving a failed Sandbox publish task that results in an error of "Cannot connect to CIM server.Access is denied".The Sandbox Publish task fails with the following error:{"reason":"FGA_PLAY_FAILED","description":"\"Play aborted due to failed task 'firewall:add-rules' with error-policy 'abort'. Task failure reason \"Adding the rule failed. Get-NetFirewallPortFilter : Cannot connect to CIM server. Access is denied. \r\nAt line:2 char:22\r\n+ $NegativeRuleList = Get-NetFirewallPortFilter | Where-Object {$_.Pro ...\r\n+ ~~~~~~~~~~~~~~~~~~~~~~~~~\r\n + CategoryInfo : ResourceUnavailable: (MSFT_NetProtocolPortFilter:String) [Get-NetFirewallPortFilter], Ci \r\n mJobException\r\n + FullyQualifiedErrorId : CimJob_BrokenCimSession,Get-NetFirewallPortFilter\r\n \r\nGet-NetFirewallPortFilter : Cannot connect to CIM server. Access is denied. \r\nAt line:7 char:22\r\n+ $PositiveRuleList = Get-NetFirewallPortFilter | Where-Object {$_.Pro ...\r\n+ ~~~~~~~~~~~~~~~~~~~~~~~~~

GeoBAdventurer

asked in Virtual Desktop Infrastructure

How to add a instance type to an existing Frame account?

I want to add a new instance type to an exiting account. I am using the 3.0 Cloud Connector, and have already added the instance type in the CCA configuration. Now I just need to know how to add the type to the Frame account?Any help would be much appreciated?

RSharifiNutanix Employee

posted in Virtual Desktop Infrastructure

Cloud service is unavailable

The Cloud account can be disconnected due to the following issues:Network issue Prism Element service account password is changed or expired Cloud Connector Appliance is down Insufficient resources on the CVM or cluster where the CCA is running. The client displays the following error when trying to start a session:On the Admin console, Frame accounts will be greyed out as below: Solution Sometimes the account becomes disconnected due to network disruption, you can reconnect the account from the Admin console. Follow the steps below.1. Click on the 3 dots on the cloud account on the customer level, and select Cloud accounts.2. Find Which account is disconnected (U) click on the 3 dots and click Reconnect. Your account Status should be changed R. If the cloud account disconnects after a couple of minutes check the following components, which one causing the issue.Verify that the Prism Element service account is not changed or expired Verify there are no network connectivity issues with

RSharifiNutanix Employee

posted in Virtual Desktop Infrastructure

Failed to join domain. AD error code 8557

As per this Microsoft article, the error code 8557 is ERROR_DS_MACHINE_ACCOUNT_QUOTA_EXCEEDED. This means that the user has joined so many computers that they exceeded the default per-user computer quota policy, which is 10. SolutionIn order to resolve the issue, you need to have Admin rights to AD to edit the Active Directory Service Interfaces (ADSI) utility following the below steps.Log in to the Active Directory Controller. Click Start -> Run and enter "adsiedit.msc" Expand the Domain node, right-click on the object that begins with “DC=” and contains the domain name of your domain. Click Properties. Find ms-DS-MachineAccountQuota on the Attribute Editor tab and click Edit. Enter the number of workstations you want users to be able to add. If you set it to 0, then they cannot add workstations at all. If you do not want a limit, click Clear. DO NOT JUST DELETE IT! Click OK to close the Integer Attribute Editor dialog box and OK again to close the Properties box. Close ADSI Edit.

AdilmVoyager

asked in Virtual Desktop Infrastructure

Frame Trial - need support

I have deployed Frame on my lab AHV cluster and got trial subscription. I need it for demo to potential customer. Unfortunately I can’t get it to work. I get “FGA registration timeout after 10 minutes” error when trying to power on sandbox. Is there a way to get support for Nutanix Frame while it is in trial?

nbctcp2Adventurer

asked in Virtual Desktop Infrastructure

Frame PDF Download

https://docs.frame.nutanix.comI want to read Frame docs in pdf, so that I can read offlineWhere I can download it?tq

RBCUATMWayfarer

asked in Virtual Desktop Infrastructure

Nutanix and 10Zig thin clients

I currently use VMWare vSphere with 10zig thin clients, but will soon move to Nutanix. I am wondering how this setup is accomplished to make it easier for my company and users.

NP44Scout

asked in Virtual Desktop Infrastructure

Licensing question for Frame

Hello,I would like to understand licensing model - lets say I have 10 colleagues and I would like to provide them with an option to use some app from browser using xi frame. What I don't understand is - do I need 10 separate user licenses? Or some users could log in and view app with one account simultaneously?

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