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Prism alerts on "Users-based License Overshoot," source for

  • 13 June 2023
  • 4 replies
  • 116 views

Hi Folks,

customer is getting an alert with “Users-based License Overshoot”, from where does prism get the information how many users are connected?

Horitzon shows a lower user count

Maybe @KeesBaggerman or @Jarian can help?

Looping in @JoeRizkallah as our PM for EUC, as we’re not able to connect to your broker yet we would only be able to use VM count. I know we’ve been working on alerting but wasn’t aware we already implemented such a thing. 

Yep to add, it could be looking at VM count. Like @KeesBaggerman said, wasn’t aware we implemented any alerting yet.

Thx Jarian

This alert is triggert

We have 80 horizon workers and 60 users connected, no clue how the diff of 11 is calculated…

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