How It works

The scenario is about VM migration from G4 running HyperV Server 2016 to G7 HyperV Server 2019. I would like retain the cluster Name which was on earlier G4 cluster post migration to the New HyperV Cluster on G7 Nodes. Is this possible? if Yes, what are the steps.Customer is using SCVMM to manager Hyper-V servers.

Below are new knowledge base articles published on the week of August 29-September 4, 2021.KB 10397 - NCC Health Check: ahv_rpmdb_integrity_check KB 10933 - Pre-Upgrade Check: test_flow_networking_enablement KB 11826 - Era - Oracle DB provisioning fails if the FRA is below 12780Mb KB 11942 - How to identify nodes and their position in a multi-node-chassis KB 11953 - Unable to bring a Microsoft Failover cluster disk using Nutanix Volumes online KB 11984 - Portable Foundation on new nodes fails with error - ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal', 'fatal', 'fatal', 'fatal'] KB 11997 - Enabling Playbook via Prism Central web console fails with error - "Playbooks cannot be enabled when Prism Pro features are disabled" KB 11999 - LCM inventory on PC fails with reason: "[Failed to download manifest due to LcmDownloadError(u'No registered clusters found which support multiple file catalog items',)]" KB 12000 - Foundation Platform upg

Hi Guys,I’m new here, not sure if this is the right place to post this, if not, kindly guide me . Anyway, I trying to work with Nutanix Playbook, using Webhook trigger and VM Expand Disk action. Just wondering how can I assign an integer variable for the “Expand Disk by” attribute. Because when I tried clicking the “parameters” link below it and assign “Webhook: integer1” to it, the error on the screenshot below shows.  

Hi, we installed 32 * 12 = 384 GB of memory.However, in Prism, it is displayed as 377gib.384 GB to GiB Conversion =357gib.I want to know why prism displays 377gib.If anyone knows, please reply.Thx

We are running a Nutanix AHV / Citrix EUC environment.  We are currently chasing down a problem where we are being told by our Citrix team that machine power on requests are taking 4 - 5 minutes at times.I have asked for specific examples, and the examples I have seen - when looking at the acropolis.out log - show the task for power actions taking 7 seconds to complete.A missing piece here is that the acropolis.out log is showing when the task is being executed but I don’t see where the task request came in.  Following this article: https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000Cq9eCAC I see it clearly documented on how to track down the task. However, our task log shows like, 500 tasks.  Is there a limit set somewhere? It seems like the log is for a very short window.  When I look up the task ID, I get no data at all.  We have 10,000 VDAs so, during a busy time, 500 tasks flush out in minutes, if not quicker.

I’m running several clusters and have variety of hardware platforms that I’ve listed below;NX-1175S-G6NX-3060-G7NX-8035-G6NX-8035-G7NX-8155-G7How can I determine if these support a TPM 2.0 chip? 

Below are the top knowledge base articles for the month of August 2021.KB 7503 - NX Hardware [Memory] – G6, G7 platforms - DIMM Error handling and replacement policy KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 4158 - Alert - A1104 - PhysicalDiskBad KB 4409 - LCM: (Life Cycle Manager) Troubleshooting Guide KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 8378 - NCC Health Check: Check Interface Configuration Files KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 11946 - LCM: Failed to run LCM operation. error: KeyError('https_url',) KB 6945 - How Upgrades Work at Nutanix KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupplyDown KB 3827 - Alert - A130087 - Node Degraded KB 3741 - Nutanix Guest Tools Troubleshooting Guide KB 1863 - NCC H

Below are new knowledge base articles published on the week of August 22-28, 2021.KB 10854 - ESXi upgrade pre-check - test_rf1_vms_are_shutdown KB 11835 - 1-click Hypervisor upgrade from ESXi 6.7 U3 or later to 7.0 U2a is not installing the correct i40en driver KB 11853 - OpenLDAP authentication doesn't work on BMC KB 11941 - Storage-only nodes may have larger amount of memory and CPU assigned on CVMs KB 11945 - LCM may show an upgrade to a version which is older than current version KB 11946 - LCM: Failed to run LCM operation. error: KeyError('https_url',) KB 11947 - Nutanix Files:- Cluster version 3.8.1 and 3.8.1.1 may experience severe performance degradation KB 11950 - How to find shell idle timeout in CVM and AHV KB 11955 - Failed to perform Inventory with LCM for Dell XC hardware due to Dell PTAgent not responding KB 11958 - 1-click Upgrades to ESXi 7.x from 6.5.x and 6.7.0 by using ESXCLI might fail due to a space limitation KB 11965 - Frame - Temporary insufficient AWS capacity

Creating a Windows VM from clone and added custom xml file . The settings defined in xml file are not getting applied after VM is created.Can see the xml file mounted in E:\ drive.Tried creating the VM with Prism element and powershell , same result.  Logging into VM console and running sysprep manually pointing to unattended.xml file works.Windows OS version is 2016 standard. AHV hypervisor. 

I’m getting a:Firmware version is S560301N of Innodisk host boot disk/ dev/…. of model SATADOM-SL 3IE3 V2 is out of date.  AHV EnvironmentDell referes to the Nutanix support.  Can someone post the actual download link/ the download area? Thanks,

Where can I download AHV 20190916.321?  or any AHV versions?

I’m trying to submit a trouble ticket with Nutanix support to see if they can help free up the licenses from systems 21 and system 24, so we can use those slots for 2 other systems. Devices are below:System 2117SM1322002117SM13220009 System 24 16AP1337000716AP13370009 Thank you,Chris Norfleetchristopher.norfleet@navy.mil

Nutanix includes a set of features known collectively as Insights that provides a predictive health and support automation platform. Insights dynamically analyzes the extent to which you are following best practices in configuring your clusters for long-term reliability, availability and performance. Insights provides Predictive trends and analytics Guidance for optimal configurations Application best practices Seamless automation support  Insights is available only for clusters with Pulse enabled.  Workflow: Pulse collects cluster data and sends it to Nutanix customer support. The pulse data goes to the Insights engine, a SaaS-like service in the cloud, that goes deep analytical processing of the Pulse telemetry and identifies potential issues based on findings or patterns in the data. Insights employs analytics built on historical data and best practices to identify cluster configuration gaps that affect reliability, availability or performance before they become a serious

Hi,We’re currently moving from Nutanix Hyper-V cluster to a Nutanix AHV cluster. We’re running Windows 10 VDIs on these clusters, currently we use BGInfo to display various settings for our users (VDI name, IP Address, Host Name). On Hyper-v it creates a registry key on the VDI with the Host that the VDI is running on. Does anyone know how i fins this information when running on a AHV cluster..?Thanks

Hi,Has anyone recently integrated Nutanix Platform and Service Now, can someone give us some input. RegardsRavi

Read beginner question, but I don’t understand what’s going on.Often I’m asked to create a VM and boot from an ISO. But often, when I add the ISO to the Images, it’s added somehow broken. It has no size, and attempting to mount it as a CD/DVD doesn’t work- because that image is not available to be chosen- it’s not in the list.The images list starts off like this. There’s two Linux isos that are fine, and some Server 2016 ISOS that work fine.Name Description Type Size Creator CentOS-8-Full CentOS 8 (Full ISO)   ISO 7.67 GiB - en_windows_server 2019 v1909.iso Server_2019 ISO - myself@somewhere.com Fedora-Workstation-Live-x86_64-34-1.2.iso Fedora Linux 34 ISO 1.87 GiB myself@somewhere.com           But the ISO i was given and told was the installation ISO for Server 2019 doesn’t seem to be that. I deleted it from the image store and re-added it, and it still has no size and doesn’t appear in the list of items when you try to mount it as an imag

After reviewing the Physical RAM Upgrade, I have a question.Nutanix AHV:» SSH to AHV > then how do I move to the CVM level inside the shell cmd?  

Below are new knowledge base articles published on the week of August 15-21, 2021.KB 11344 - Alert - A130359 - SyncRepUnsupportedOnVM KB 11662 - Cleanup process for a failed RF1 disk KB 11895 - New Nutanix internal vswitch naming for ESXi could cause issues for applications using the internal network KB 11905 - Karbon - how to collect CSI logs KB 11922 - Unplanned Failover does not work after PCDR KB 11924 - Upgrades to AOS 6.0.1 may experience cluster instability and a rare data inconsistency issue KB 11927 - How to check current AHV version and upgrade historyNote: You may need to log in to the Support Portal to view some of these articles.

I wanted to see what other people in the Nutanix community are doing in regards to plans to recover from Ransomware for VMs that run on Nutanix and Files on Nutanix Files file servers? I have heard that the snapshots in Nutanix are immutable is that a true statement?

 Era offers the following key services for several database engines: One-Click Provisioning Copy Data Management Database Protection One-click Patching  One-Click Provisioning:Era enables you to easily provision database environments (either production or otherwise) on the Nutanix clusters. Era provisioning service includes the following components Database engines: Custom software images that can be tailored to fit your needs. Database profiles: Customizable database profiles for software, compute, networking and database parameters. Database recovery SLAs: Customizable recovery SLAs for continuous, daily, weekly, monthly and quarterly Recovery Point Objectives (RPOs)  Copy Data Management Era enables you to clone your databases and refresh the database clones by using snapshots or transaction logs. Era uses storage-efficient Nutanix snapshots, thus lowering the cost of storing multiple copies of your databases. Era allows you to clone and refresh your clones to a point

Hi everyone the title itself, on AOS 5.15.5 version is 1Gb NIC uplink deployment is still doable ? What are possible errors I’ll be facing while deploying ?

Below are new knowledge base articles published on the week of August 8-14, 2021.KB 11830 - [Nutanix Objects] Authentication issues between Nutanix Objects and S3 Client (Splunk SmartStore) due to missing region specification KB 11834 - OpenShift iscsid service not starting after installation KB 11859 - Admin user not able to run ncc health checks and sudo to nutanix user KB 11885 - Subnet Extension Workflow fails to load on PC.2021.7 KB 11903 - Online upgrades from newly deployed Move 4.1.0 appliances are not workingNote: You may need to log in to the Support Portal to view some of these articles.

You can protect a guest VM either with a protection domain in Prism Element or with a protection policy in Prism Central. If you have guest VMs in protection domains, migrate those guest VMs to protection policies to orchestrate their disaster recovery using Leap Migration from protection domains to protection policies is a disruption process. For successful migration, Ensure that the guest VMs have no on-going replication. Ensure that the guest VMs do not have volume groups. Ensure that the guest VMs are not in consistency groups.  To migrate a guest VM from a protection domain to a protection policy manually, perform the following procedure. Procedure: Unprotect the guest VM from the protection domain Do not delete the guest VM snapshots in the protection domain. Prism Central reads those guest VM snapshots to generate new recovery points without full replication between the primary and recovery Nutanix clusters. If you delete the guest VM snapshots, the VM data replicates

Persistent file handles facilitate continuous availability (CA) for SMB shares. During the disruption of service, SMB shares remain continuously available by using the persistent file handles and the high-availability features. Persistent file handles reduce the period of data unavailability by automatically reconnecting users to the file service in-use before the disruption. Files store open lock information on persistent volume groups available for every FSVM in the cluster. During a fail-over, the fail-over FSVM can access the volume group. Persistent file handles let clients wait to reconnect without notifying the user about the connection failure. As a result, disruptions are seamless to users and applications. During a lock protection interval, Files does not prevent NFs clients from accessing the file. Files only prevent SMB clients from accessing files during the disconnected state. The periodic handler cleans up stale locks for the disconnected persistent file handles every 24

Below are new knowledge base articles published on the week of August 1-7, 2021.KB 10904 - Prism Central DR troubleshooting KB 11812 - Permissions for Restricted Access from Move KB 11821 - LCM Perform Inventory task failed with error "Peer's certificate issuer is not recognized" KB 11828 - SMI-S Nutanix storage provider registration fails using the "setup_hyperv.py" script after SCVMM reinstallation KB 11833 - Cannot register PE cluster to Prism Central due to DNS issues KB 11844 - SATADOM upgrade via LCM fails with error - 'Failed to upgrade 3IE3 - Open /dev/sdg fail' KB 11848 - How to Check an MD5 Checksum on desktop/laptop (PC/MAC) KB 11849 - Objects - MSP Cluster Certificates not auto-rotated prior to MSP 2.3Note: You may need to log in to the Support Portal to view some of these articles.