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Prism central non admin user timeout set to Never - not getting saved - changes everytme to 1 hour

Below are new knowledge base articles published on the week of October 22-28, 2023.KB 14527 - Alert - A130388 - LearnedIpLimitWarning - AHV VM vNIC learned IP limit has been reached KB 15184 - NCC Health Check: fns_pe_upgrade_prechecks KB 15400 - Alert - A130394 - EncryptedVMProtected KB 15690 - NDB | Alert - IP Address Conflict KB 15693 - File Analytics - FA 3.3.0 may become inaccessible due to an Out of Memory (OOM) condition.Note: You may need to log in to the Support Portal to view some of these articles.

Hi Team, Do you know if exists as-build tool running under Linux? Thanks 

api/nutanix/v2.0/storage_containers/uuidgot response body  for storage container as uuid does not exist. In nutanix client , storage container is in active state.

Below are new knowledge base articles published on the week of October 15-21, 2023.KB 14135 - NCC Health Check: duplicate_dsip_check KB 15437 - Nutanix Files - Intermittent Access TLD issues post upgrade to files 4.3.x and 4.4 KB 15541 - Juniper Switch Reboot triggers random CVM/UVM network loss on AHV KB 15555 - Staging Snapshot replication operation fails with "'NoneType' object is not subscriptable" error KB 15620 - Setting a default route in X-Ray KB 15621 - Nutanix Portal Community edition KB 15634 - Move Migration stuck on Cutover phase in creating snapshot and eventually fails KB 15642 - Nutanix Database Service - Error attaching disk during SQL Register operation in VMware KB 15643 - New network adapter created after guest VM power cycle on AOS 6.7.x / AHV 20230302.x clusters KB 15650 - LCM firmware update to fail -HPE_NS204i_Gen10P_Gen11_1.2.14.1009_A firmware upload failed. KB 15652 - A Windows VM with static IP address may lose it and revert to DHCP configuration during NGT

I am trying to create a script to enable NGT on machines that have NGT installed. The v4.0.a1 API does not seem to allow this. Once NGT has been manually enabled via the GUI, a PUT to /api/vmm/v4.0.a1/ahv/config/vms/{extId]/guest-tools API can be used to amend enablement and capabilities, but if it has not been enabled manually it does not appear to allow any configuration.Task returns error code 10000, Failed to perform the operation due to an internal error.If you do a GET of a machine prior to manual enablement via /api/vmm/v4.0.a1/ahv/config/vms/{extId} the guest tools part of the JSON that is returned is missing.Is this missing functionality or there is something I am doing incorrectly.

Below are new knowledge base articles published on the week of October 8-14, 2023.KB 13957 - Alert - A400119 - RemoteClusterNCMLicenseExpiry KB 14557 - NGT installed on Linux Guest VMs generates the error "Failed to get connected iSCSI target configuration" in the log file /usr/local/nutanix/ngt/logs.guest_agent_monitor.ERROR KB 14989 - MSP platform client certificates are invalidated after unregistration and re-registration of vCenter KB 15172 - NX-G9: Nutanix BMC and BIOS Manual Upgrade Guide KB 15550 - How to update OpenShift secrets when the setup account's password has changed KB 15564 - Prism central GUI content for VPCs does not load as expected KB 15586 - Hardware - Cisco UCS GPU temperature alert not triggered in NCC Health Checks KB 15587 - Host Boot disk break-fix results in a 1 GB memory reduction in CVM memory KB 15589 - NC2 AWS was not able to validate the provided access credentials KB 15591 - NDB | Alert - Cluster health check failure KB 15595 - Prims Central - E-mail r

Hello all. I have a three node nutanix cluster. Recently I noticed that the VMs were down. I tried to browse to PE but I was getting connection error. I user IMPI to see what was going on and noticed that the 3rd node was down. Boot error. I replaced the SATA DOM and reimaged. I thought I could fail and be OK with only two nodes. I have access to the two AHV and CVMs but anytime I try to see if the cvm is in maintenance mode or try to come out, I get Error:Cannot connect to Prism Gateway. This error also happens when i run cluster status. I’m not sure what to do from here. This cluster isn’t under support anymore since we moved to the cloud. Just have some old VMs that someone asked for some data.  Thanks

Hello Nutanix Community,I want to ask if it's possible to expand a NUTANIX cluster of four nodes (10 GBPS nic speed each nodes) with two new servers that they run at higher nic speed ( 25 GBPS nic speed).  Could this cause some kind of latency between the CVM-to-CVM communication? Regards. 

Hello,   we have a cluster conists of 5 nodes, the license installed is AOS - Pro, we are renew the license with NCI-Starter, the old license is about to expire. should we follow convert option legacy to cloud based ? or we can just apply the new license, we have dark site and prism central is not installed 

Hello Friends, Is there any one can successfully import a VMware UAG to AHV? I tried importing VCenter than export it to the AHV but did not work as expected.

Below are new knowledge base articles published on the week of October 1-7, 2023.KB 14758 - LCM upgrade failure of Intel DCF firmware bundle from 7.0 to 9.0 KB 15174 - NCC Health Check: objects_upgrade_prechecks KB 15204 - NCC Health Check: dense_node_minimum_cvm_configuration_checks KB 15511 - Stargate restarts with fatal: Check failed: info_eg_state on clusters with AES and EC enabled KB 15547 - DR - Cerebro Service may enter a crash loop after upgrading AOS version to 6.7 KB 15557 - How to disable a discovery for a cluster (turn off auto-case creation) KB 15582 - Disable SMBv1 in Standalone Foundation VMNote: You may need to log in to the Support Portal to view some of these articles.

Hi,I consider enabling dedup in his VDI environment with persistent desktops but i would like to understand how that works. Desktops are running on ESX and are split on multiple datastores. At what level does the dedup apply or operates? For one specific datastore for all of them? what is the best/easiest way to monitor the storage gain? Thanks for your help

Below are new knowledge base articles published on the week of September 24-30, 2023.KB 15143 - Prism nCLI command with the --password option may fail by MalformedJsonException KB 15254 - HYCU using one target when advertised multiple KB 15384 - Nutanix Kubernetes Engine - NKE cluster names in cluster list is not clickable KB 15386 - Prism Central Pre-Upgrade Check: check_cmsp_enabled_pc_upgrade_compatibility KB 15412 - Flow Network Security (FNS) 4.0.0 - Migrating FNS to FNS Next-Gen KB 15479 - VDI Host Identification KB 15505 - NDB upgrade fails on the DB server due to unavailability of space on NDB-related file systems KB 15515 - Prism Central: Unable to see certain applications when RBAC role assignment is configured via user group KB 15516 - HPE DX Gen11 - One or more drives may be missing post Host reboot KB 15517 - HPE Gen11 platform - LED operation malfunctions after multiple reboots KB 15527 - File Analytics with CAC Authentication KB 15546 - LCM failed staging to env - 'Faile

Below are new knowledge base articles published on the week of September 17-23, 2023.KB 14962 - Alert - A130390 - DecoupledVM KB 15469 - A post-procedure of reconfiguring the IP address of C-MSP enabled Prism Central VMs KB 15476 - NDB - DB provisioning on ESXi fails on the cluster with 500 VMs or more KB 15480 - Prism Element login failing with "Cookie based authentication failed and no other authentication information present in the request" KB 15487 - Storage summary widget may show "Data is not available because this cluster's version is older than current version of Prism Central." KB 15488 - Karbon-UI fails to load properly due to DNS issuesNote: You may need to log in to the Support Portal to view some of these articles.

Below are new knowledge base articles published on the week of September 10-16, 2023.KB 13754 - Pre-upgrade check: test_license_enforcement_check KB 15337 - Alert - A200338 A200339 A200340 - PeRegistrationEvents KB 15444 - Nutanix Files - Users cannot delete files and folders with long names, leading to error "The source file name(s) are larger than is supported by the file system" KB 15455 - NC2 on AWS - Cluster Protect - AHV HA disrupts LTSS/PC workflows KB 15457 - NCC inode_usage_check: The A1027 alert message shows the inode usage has exceeded 0% KB 15472 - Objects/NKE UI is unavailable post PCVM scale-outNote: You may need to log in to the Support Portal to view some of these articles.

Hello. I'm reaching out with some questions regarding technical support.I would like to inquire about the support levels L1, L2, and L3, and what level of support is required. Additionally, could you please provide information on the requirements or qualifications needed to provide support at these levels?

Below are new knowledge base articles published on the week of September 3-9, 2023.KB 14969 - Inconsistent NKE VM names in Prism Central UI. Karbon prefix missing in some kubernetes VMs KB 15085 - iSER enablement task may fail with the "failed to open /dev/vfio/xxx: Operation not permitted" error KB 15185 - AHV upgrade is disabled due to the "Upgrade to AHV <version> is blocked because we could not identify the hardware type" reason KB 15251 - NC2 on Azure - AHV PC Citrix Plugin GA 2023.3 KB 15343 - Alert - A400123 - DepreciationOfLegacyQuota KB 15399 - RBAC - Not able to see and perform VM tasks from duplicated system role on VMs in ESXi clusters. KB 15425 - Nutanix Files - Share is not accessible after disconnecting the connected share KB 15428 - AHV upgrade may fail with the "AHV upgrade path el7_to_el8 is not suppported" error KB 15433 - HPE - Intel NIC Firmware bundled in SPP 2023.03.x will not be upgraded using LCM. KB 15439 - Move 4.8.0 will not list inventory if the sourc

Morning,I am trying to list all VM templates via the v3 API call. I can see the templates in Prism, however i cannot find a way to list these via the API. BG Info: - Built a K3s server - installed Rancher via Helm - added node template - added Cloud/Nutanix Creds - specify image/template name - Create cluster = failure     Error creating machine: Error in driver during machine creation: image     rancher-template not foundI have also reached out to Rancher for some help in case it is their side that needs more info adding. Any ideas will be great.

Below are the top knowledge base articles for the month of August 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 14088 - NCC Health Check: check_host_password_expiry KB 2090 - AHV host networking KB 3827 - Alert - A130087 - Node Degraded KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8453 - Alert - A1044 - PathOffline KB 8514 - NCC Health Check: fs_inconsistency_check KB 6945 - How Upgrades Work at Nutanix KB 1532 - NCC Health Check: inode_usage_check KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupp

Below are new knowledge base articles published on the week of August 27-September 2, 2023.KB 15110 - LCM Pre-check: test_cisco_validate_credentials_and_setup KB 15372 - Failed to upload Foundation Platforms bundle through Windows Portable Foundation UI KB 15390 - [NX-hardware] Samsung MZQL2XXXHBLA-00A07 firmware GDC5902Q LCM update results in missing drives KB 15393 - NDB - Executing VSS command failed with error code [VSS_E_OBJECT_NOT_FOUND] KB 15396 - NGT | NGT upgrade task from NGT 3.0 (bundled with AOS 6.6) might fail for linux VMs to later versions KB 15411 - Ungraceful breakfix is not supported when cluster has at least one port with backing from NSX KB 15413 - Expand Cluster workflow does not add the new node to NSX DVS configuration KB 15416 - Dark Theme not working as intended for LCMNote: You may need to log in to the Support Portal to view some of these articles.

Below are new knowledge base articles published on the week of August 20-26, 2023.KB 12083 - Pre-expand cluster check - test2_3_npe_network_validation KB 14693 - SSL Certificate error when connecting to NDB via TLS/SSL based secure connection when NDB is in HA mode KB 15133 - Running Oracle datapatch manually when NDB throws warning "datapatch failed" during patching KB 15149 - Nutanix Central-Prism Central API Call Issues KB 15198 - Protection polices - Updates not possible KB 15244 - Stargate service will be in a crash loop on ESXi with SPDK enabled clusters KB 15250 - Application Consistent snapshot fail due to outdated NGT version KB 15278 - Stargate FATAL due to RSS limit exceeded on AOS 6.7 KB 15295 - Nutanix Kubernetes Engine development deployment failed due to the etcd VM unable to obtain a IP address. KB 15346 - LCM ESXi upgrade requires a json file and does not allow upgrading with md5 checksum KB 15356 - Performance benchmarking with dd on Nutanix and its limitationsNote: Y

I’m looking for more details regarding the use of the “filter” attribute and getting a list of HOSTS under a spceific cluster.I have tried making the call using the following data but it returns the hosts for all the clusters instead of the specified one{  "kind": "host",  "filter": “cluster=in=randomplaceholderclusterid",  "length": 1,  "offset": 0}Any help on this would be appreciated. Also, is there additional documentation on the FIQL filtering options in the REST api? Hoping for a quick response,Thanks!

I’m looking for more details regarding the use of the “filter” attribute and getting a list of VMs.https://www.nutanix.dev/reference/prism_central/v3/api/vms/postvmslist/  I've been able to filter down VMs returned using the filter = “vm_name==my-vm-name” in my Rest API quiries but I was looking for some more examples.In particular it would be great if I could find VMs by IP address or MAC address to try and hunt down VMs without doing a full VM list query.Is there additional documentation on the FIQL filtering options in the REST api?

After I create my personal Nutanix account, I tried to create my Partner account with the same information, now I have duplicated accounts I want to merge it.