Top KB Articles for September 2023

  • 3 October 2023
  • 3 replies
  • 500 views

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Below are the top knowledge base articles for the month of September 2023.

  1. KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory
  2. KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full
  3. KB 1532 - NCC Health Check: inode_usage_check
  4. KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy
  5. KB 1113 - HDD, SSD, and HBA troubleshooting
  6. KB 3827 - Alert - A130087 - Node Degraded
  7. KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide
  8. KB 5228 - NCC Health Check: pcvm_disk_usage_check
  9. KB 2090 - AHV host networking
  10. KB 6945 - How Upgrades Work at Nutanix
  11. KB 8885 - Alert - A15039 - IPMI SEL UECC Check
  12. KB 8514 - NCC Health Check: fs_inconsistency_check
  13. KB 8453 - Alert - A1044 - PathOffline
  14. KB 3786 - Alert - A1081 - CuratorScanFailure
  15. KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check
  16. KB 14088 - NCC Health Check: check_host_password_expiry
  17. KB 2473 - NCC Health Check: cvm_memory_usage_check
  18. KB 4141 - Alert - A1046 - PowerSupplyDown
  19. KB 8094 - NCC Health Check: disk_status_check
  20. KB 4519 - NCC Health Check: check_ntp

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3 replies

whats the solution for kb6082 ?

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@andrewdkennedy1 - Below is the solution for KB 6082. If the KB does not resolve your issue, please engage Nutanix Support via https://portal.nutanix.com for further assistance.

Execute the following command on one of the CVM servers or FSVM to reduce inode usage:

nutanix@NTNX-CVM:~$ allssh 'sudo postsuper -d ALL maildrop'

Once the inode usage is bought to normal, upgrade the AOS to version 6.5.3 or a newer release. Do so promptly to avoid cluster downtime due to inode exhaustion.

In the case of Nutanix Files, upgrade the file servers to version 4.2 or a newer release.

AOS and Files upgrade will resolve a defect and prevent the issue from recurring.

Thank you very much! 

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