Installation & Configuration

When there is a new patch released by VMware for ESXi, you may want to check the Compatibility Matrix on the Portal, but the matrix shows only ESXi versions and update numbers, it doesn’t show every patch build number. What to do and how to understand if the patch is supported or not? Let’s break down the ESXi versions into possible options: Versions. Those are the numbered versions, for example, 6.0, 6.5, 6.7 and 7.0. All the versions need to be qualified and the qualification is a requirement. They will not be supported if they are not qualified. Check the compatibility matrix on the Nutanix portal to see if it is supported. Updates. Those are what you us

Hi guys. We are in the process of acquiring Nutanix products, but we need to know something crucial. We currently have more than 100 ESXi hosts, separated in 2 sites. We have a metro cluster, all the datastores are sync, this is full active active, with EMC VMAX All Flash and VPLEX. As of today (May 2020), can we do such thing with AHV and ADSF? It is supported? I’ve seen the Sync DR here: https://cloudvm.es/nutanix-ahv-synchronous-replication, where i can see you can do it VM by VM. But what about if i want to protect at datastore/container level? All of the VMs. We have more than 3000 VMs. We need to know if we can accomplish the same with Nutanix. Stretched storage and VMs on both sides, for obvious reasons (balance, availability). If one of the sites crashed, HA all the VMs automatically to the other. Is there a video or pdf show

Hi, New to the forum, we recently had our Nutanix servers delivered and we are planning to do the install in the coming weeks. We haven’t decided which hypervisor to go with yet its either going to be Hyper-V or AHV. I just wanted to know peoples experiences that they have had? We currently use Hyper-V, so we are comfortable with that but all the nice features seems to be heading to AHV/Prism. I would be grateful for your thoughts and comments Thank you

I have a problem with OS and Distributed Switches on vCenter. When I migrate the vm-network from standard switch to distributed switch show the next error: Detailed information for cvm_startup_dependency_check:Node x.x.x.x: FAIL: .dvsData directory is not persistent yetRefer to KB 2050 (http://portal.nutanix.com/kb/2050) for details on cvm_startup_dependency_check################################################################################PLUGIN RESULTS################################################################################/health_checks/hypervisor_checks/cvm_startup_dependency_check    [ FAIL ] I can see that when reboot the ESXi host and start the CVM I lost it network config on the CVM, and I have to assign again network adapter on the CVM. I don't know how configure on the vcenter the distributed switch to make persistent.

Hello community, I am facing a situation with some VMs, where the SSR-part of the Nutanis Guest Tools is causing some trouble. I have two VMs and created a Protection Domain for this to be able to play around with snap restore. One VM is working perfectly, the other VM displays: “Error executing command: Failed to query snapshot due to Nutanix Data Protection service error, error detail: Failed to fetch file information for VM with ID ****** due to hyperint error 1” This message appears as soon as I start the SSR tool or via ngtcli. Both VMs are set up the same way with IP from the same subnet. Can anyone push me in the right direction to have a look for an answer on this? Cheers Dirk

Hello, I am new and I am interested in whether Nutanix acropolis supports Atlassian products Bamboo, Bitbucket, Jira? Does anyone have experience with their containers on the Nutanix platform?

Here’s my problem. Node A & B are synchronizing to the wrong host. Node C is synchronizing to the right host. This is the behavior I see on the CVMs. When I do “hostssh ntpq -pn”, the hypervisors (AHV) are reporting the correct ntp server. How do I bring nodes A & B back inline to what they should be? I tried manually correcting their ntp.conf files with the correct IP and restarted the ntpd service. No change and eventually the ntp.conf files changed to the wrong settings. Not sure how to wrestle this one to the ground.

Hello guys,   currently i deployed a new hpe hardware Hypervisor version is  ESXi VERSION 6.7.0   I need a vcenter to deploy some VMs in Nutanix, so i downloaded the vcenter applicane and tried to run the setup with admin rights.   I have currently no dns server, so i used the gateway. NTP server is currently not available, because the environment is completly new, so i used the Time-synchronisation: Synchronize time with the ESXi hostSynchronize time with NTP servers    Its activated with http://de.pool.ntp.org/; but is only temp.   The vcenter appliance setup 1 is running fine, the step 2 is very slow and need much time. After 2hours on 50% i canceled it.   The error:   N

esxi 6.5 u2 vSwitch configured as 1 active uplink and 1 standby uplink on esxi nutanix. I didnt understand why the standby adapter in which scenarios. I wonder why and in what scenarios it is used. can i use both 10 GB network adaptor active-active mode in Virtual Standard Switches (VSS).   

In this topic I will share how to configure an SMTP server on your Nutanix cluster. This can be done from the Prism UI. This is pretty simple and straight forward.  Below is the link shared, that discusses how to configure a SMTP server- https://portal.nutanix.com/#/page/kbs/details?targetId=kA032000000TTWtCAO After the SMTP server is created, the email alerts should be tested if they are being sent from the cluster. SMTP always uses port 80 and 8443, so make sure that these firewall ports are open. You could send test emails to verify correct SMTP configuration. This can be done using the KB2773. I will attach a link to the KB below. https://portal.nutanix.com/#/page/kbs/details

Hi, everyone I’m trying to use LCM to update firmware of host machines on my cluster. It all went well until the post action phase. Error message said: ‘Operation failed. Reason: LCM failed performing action reboot_from_phoenix in phase PostActions on ip address xx’. I searched the KB and found KB9177，but it’s about ‘Mixed Hypervisor cluster‘, my cluster uses solely AHV so it doesn’t applied. Anyway I still tried to follow the KB9177’s suggestion and upgraded my cluster’s foundation to 4.5.3 and retried the LCM firmware update process on another host but still got the same ‘ LCM failed performing action reboot_from_phoenix’ error. I used the workaround provided in that KB to make the affected two hosts’ CVM out of maintenance mode. It works and the cluster is back to normal. Then I logged on to the affecte

Hello, for LCM updates I see that pre-checks require DRS in fully automated mode. It’s possible to perform LCM updates without DRS in fully automated mode (in the event that a customer does not have DRS in his licenses) ? Thanks Manuel

Hello, We have a cluster with 4 nodes and I will perform the update from 5.9.4.2 to 5.10.10.1. a some minutes ago, I see that my cluster have a disk space problem and the resilience board is red with the “not resilience” information. In this case I will have a problem when perform the AOS upgrade? I not have time to resolve the space issue now…  Please, send me any information.

I’m trying to setup a new bridge (br1). After ssh to the Nutanix AHV,  I continue with input “ssh root@xxx.xxx.xxx.xxx” to get to the CVM,  it ask me for a password.  Is there a way to change/ continue with a different logon name as well at that? The password I input is being denied due a different username for the CVM.

Hello, comunity I’m been trying to figure out why the configuration with RF2 & N+1 reserves more capacity than just RF2. I understand that with RF2 all the data is duplicated along the cluster and the failure of one node is tolerated. In my scenario I have a 3-node cluster with 34TiB of effective capacity, so with RF2, I would have only 17TiB, everything is clear until that point. But the extent store assuming RF2 & N+1 gives me 11.3TiB, which is 1/3 of my available capacity. So...the question is: If I reserve capacity, by tripling all the data, that is for tolerate 1 additional node failure besides the 1st one (tolerated by RF2)?  A silly conclussion would be that with RF2 & N+1 the cluster is able to tolerate 2 nodes and continue operating just with one node, but I know that is not posible. So, why assuming RF2 & N+1 reserves more TiB’s than just RF2? Please, I would appreciate the help. Thanks in advanced!

Dear all We run 2 Clusters with each 3 ESXi and 2 AHV Storage-only Nodes successfully.  Now I want to get rid of VMWare, but all vms were built with vmware, of course I see them in prism. Did anyone ever just deinstall ESXi and replaced it with AHV in a running environment? Alternatively I could move all urgent vms to one Cluster and than install Nutanix from scratch and afterwards migrate the vms to the Nutanix only Cluster. thanks and best regards, Claudia

Should you see message similar to “Third-party backup snapshots are present in the cluster longer than the configured threshold.” and wonder where it comes from keep on reading — you’re in for a treat!The NCC health check aged_third_party_backup_snapshot_check checks the cluster for dangling third-party backup snapshots that may be present for a protection domain. If a third-party backup snapshot has existed in the system for longer than the specified period, this check will raise an alert. These backup snapshots are snapshots that are generated from 3rd party backups (Veeam, Commvault, Rubrik, HYCU, etc.).The check passes if third-party backup snapshots are not present in the cluster longer than the configured threshold. The default threshold is 7 days, but this threshold value can be modified. The threshold can range from 1 day to 365 days.Administrators may specify how long a third-party snapshot is expected to be present in the cluster thro

As the title said, does anyone know about this interface is used for?

We are planning to connect 2 stacked Catalyst 9300 to a Nutanix Cluster. While doing research I found a document recommending the Nexus 9300 and specifying that the Catalyst 9300 wouldn't meet requirements for the Data Center. There was no reasoning for this and I would like to know why the Catalyst 9300 switches are not recommended. Thanks in advance, Ingrid

Nutanix Hyper-Converged Infrastructure brings together the power of compute, storage and networking in just one node.   There might be situation where you’ll get queries in regard to mixing different components in NX- Hardware   For example   Are there any NIC restrictions?   Are there any Storage restrictions?   Can I have a hybrid SSD/HDD node and all-SSD node in the same cluster?   Are there any restrictions related to the DIMM

Hi Does anywhere can be find the ESXi version and AOS version interoperaability or compatibility? I found that in the foundation iso_whitelist file, there is some ESXi version has min_nos requirements. but differnet OEM partner has different requiremnts. But from VMware compability web site. ESXi is compatibility with most of the AOS version as the link. For example: ESXi 6.5 U3 --Dell has no min_nos requirements --Lenovo min_nos is 5.10.6 --Fujitsu has no min_nos requirements --HPE min_nos is 5.10.7 So if it is old enviroment, Does the ESXi version must meet the AOS version requirement in the whitelist?

VDi (Virtual Desktop Infrastructure) is one of the earliest applications that was used in hyper-convergent  systems. The closer the storage to the cpu and memory the better the performance. The plugin provides the means for getting more information on Citrix director from Citrix generated desktops running on a Nutanix cluster. Citrix also has its own plugin that can be used. This conversation is about nutanix provided plugin and how to install it. Nutanix AHV Plug-in for Citrix Director creates customized reports for the following VM-level performance statistics: VM IOPS VM I/O Bandwidth VM Average I/O Latency Nutanix AHV Plug-in for Citrix Director gets the data directly from the Nutanix AHV hosts to generate performance statistics of the virtual machines. The link:

We have many clusters in HCI . Now we want to locally segregate prod VM n NOn -prod VM in a cluster . how can we do ? Do we have concept of resource groups?

Let's say you just upgraded your AOS to the latest version and now  you are receiving this alert in your environment.   "Disk space usage for root on Controller VM has exceeded 80%"   The Nutanix CVM is what runs the Nutanix software and serves all of the I/O operations for the hypervisor and all VMs running on that host.   Not sure how to bring the root partition on the CVM below 80% and which document to consult to?   The following knowledgebase articles might help you in resolving the alert.   KB-7604

Let's say for example we have multiple VLANs in our environment to logically segment the traffic.    We need to configure the network interface accordingly as we might need a VM to be VLAN aware.    Before understanding the method to configure this, let us understand the difference between trunk and access modes.   An access port sends and receives untagged frames (i.e. all frames are in the same VLAN)   A trunk port supports tagged frames and thus it all