Nutanix on Huawei

  • 15 July 2020
  • 2 replies


We purchad Huawei servers end of last year (check compatibility matrix brought by Nutinix itself and due to Covid19, we were not able to install them until now. 

Currently we have 4 servers with part numbers from compatibility matrix 2288Hv5-12 and 2x10G switches for interconnection. Each server has M.2 SSD drives for OS installation configured in RAID 1, while the rest of the disks (SSD of 1.92TB) are in JBOD mode, since that there are 2 RAID cards, one for M.2 and the other for SSD drives respectively. Virtual drive has status OK.

During installation process, we receive error message that says the following:

“INFO Performing firmware checks for platform Huawei 2288HV5-12

WARNING Some error occurred during firmware checks. This can be due to some unsupported hardware. Please report this to foundation team.” 

Final error message is: Unable to find SSD in node.

Please, help us resolve this issue in form of guide or guidelines how to install it on a bare metal. Any hint, tips or tricks will be highly appreciated

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2 replies

Userlevel 1

Hi @Nopaniks, From the error message, I see that the SSDs are not detected and may be due to the current firmware of the disks. Please check the firmware of the disks and upgrade if needed. Also use the latest foundation version from the Nutanix portal for imaging.

Userlevel 5
Badge +4

If you check on below portal , There is no compatibility guide for huawei server  so i request you to double check the compatibility with Nutanix SE or create a Support case