Deployment Success

Below are new knowledge base articles published on the week of January 10-16, 2021.KB Number Description KB 10489 Objects - Objects browser shows No Data Found when used with FQDN KB 10547 Nutanix Files - Prerequisites for Quota Configuration for NFS KB 10555 Nutanix Frame - Request to Delete All Personal Data KB 10562 Nutanix Files - Random delay in data synchronization between Linux and Windows clients with Multiprotocol Share KB 10566 ESXi host unresponsive after upgrade to 6.7 P03 or later due to AHCI driver issue KB 10588 [Nutanix Objects] Authentication fails after re-adding directory service with a different name  Note: You may need to log in to the Support Portal to view some of these articles.

Hardware TermsBMC: Baseboard management controller, the microcontroller that manages the motherboard. BIOS: Basic input/output system, the firmware that initializes the motherboard and runtime services on startup. HBA: Host Bus Adapter, a device that manages communication between storage media and other system components. SATA DOM: SATA disk on a module, the hypervisor boot drive for Nutanix platforms up to and including G5. M.2: mSATA 2, the hypervisor boot drive for Nutanix platforms G6 and later.Dell-Specific TermsiDRAC: Integrated Dell remote access controller, a software tool that lets you administer a server without needing physical access. iSM: iDRAC service module, a module that integrates iDRAC with an operating system. PTAgent: Power Tools agent, the software entity responsible for configuring the iSM. Firmware Entities: A collective term for all Dell firmware not related to iDRAC.Lenovo-Specific TermsIMM2: Integrated management module 2, a service processor that manages the

Is there anyway I could get all the task or activity of a particular VM? 

we are configuring protection domain, we can see there one option in entity protected/unprotected. can anyone please explained what is the use?

When looking through the IPMI event logs, you may come across a “General Chassis instruction” message that is asserted. This is event created when the node needs to be opened to conduct a replacement and the top cover is opened as a result.The chassis intrusion feature makes it difficult for a potential intruder to reset the sensor without authorization. Therefore, there is no physical button to reset the sensor on the node. The user has to reset this sensor in the IPMI web GUI, which is authenticated using administrator credentials.To find more information about this feature and instructions to reset the sensor, look at KB 1362 on the Support Portal.

In this Google-ready culture, many users will immediately turn to an internet search engine when seeking for information regarding a specific question or issue involving Prism. However, many users are unaware that Prism maintains an online help system which responds-to and changes depending upon which dashboard is currently being viewed within Prism.For example, a user may be interested in deploying a File Server and may have questions regarding this while reviewing the File Server dashboard within Prism. From that dashboard, simply clicking the global question mark icon from the top menu and selecting the “Help with this page” option will automatically open a new browser tab to the File Server Management section of the Prism Web Console Guide. What’s more, the specific version of the Prism Web Console Guide that is displayed corresponds to the current version of Prism from which it was launched.Further, some of the dialogue boxes within Prism also contain a question mark icon which wi

Nutanix offers enterprise ready hypervisor. Its integrated with Nutanix enterprise cloud OS stack. Below diagram shows how a single AHV node looks The AHV is built upon the CentOS KVM foundation and it include features like HA, live migration.KVM architecture consists of following components  KVM-kmod Libvirtd:An API, daemon and management tool for managing KVM and QEMU.  Qemu-kvm: A machine emulator and virtualizer that runs in userspace for every Virtual Machine (domain) For details about AHV architecture please refer following articleAHV

Hey all -We removed 2 nodes from 1 cluster and want to add them to another.  We disconnected from vCenter and then removed them from the cluster using PE.  When they were relocated to the new location, the vlan is the same and they could keep their same IP addresses, but the new cluster could not see them.  It sounds like the customer had configured Distributed switches on the old cluster.  Do I need to undo some of that networking to see the hosts?  Would bare metal foundation be a better option and put AHV on the nodes?  That is our next route, but I still think there is a problem with the network configured in ESX even for that.  Is there any documentation around undoing the vmware networking for bare metal?  With factory nodes, I would have just added them to the same vlan and assigned IPs using crashcart and then the cluster should have seen them.  Help!

Hi,First time attempting to install Nutanix. I’m experienced with VMWare, but I wanted to try out Nutanix, mainly as I read it will allow me to create a single-node cluster, using locally attached NVMe disks without the overhead (headache) of vSAN (that doesn’t work as a single-node).Running through the installer, I see I have to specify an AHV (equivalent of ESX?) boot disk and CVM boot disk that requires a disk of at least 200GB. If I understand correctly, CVM is the equivalent of vCentre Server (VCSA).Firstly, can I install this CVM somewhere else?Secondly, I don’t have a separate disk of >=200GB that I want to waste on CVM. I have a 128GB SSD that I would have used for data, but the installer won’t let me and I can’t use it for CVM either because it’s too small. If I can’t farm off the CVM to another device, is there a way to override this limitation? Even fat old VCSA only uses 72GB across its 13 disks. What is in CVM! These are my disks. As you can see, to install CVM on its o

Does anyone knows size of VM’s snapshot file? I am concern about disk space, but I also need to back up. Is there formula for calculate snapshot file size approximately?   

Hi! I've got several questions about the usage of v2 API which I have not been able to solve by myself after looking a little while.on some endpoints, for example, GET /alerts, GET /vms and a few more things are functioning for me as expected, but on other endpoints, such as POST /vms/{uuid}/set_power_state I am receiving the following response:{ "message": "Access is denied", "detailed_message": null, "error_code": { "code": 1100, "help_url": "http://my.nutanix.com" }}any idea what's causing it? I've been searching for detailed information on your error code (such as 1100 listed above) and couldn’t find. Is there any documentation to the error codes that  you can send me a link to?Also, in a few of the API endpoints I couldn’t understand exactly what is the expected query parameter to be sent.2 examples of endpoints I felt I am lacking knowledge what exactly meant to be sentGET /vms filter: Filter criteria - semicolon for AND, comma for OR. where can I find what counts as fi

Hello. I`m installing AOS in FoundationVM. I failed while installing AOS.The failure log is as follows: *************************************Mount Information********************************Token 19936: drive path /home/nutanix/foundation/tmp/sessions/20210105-165854-9/phoenix_node_isos/foundation.node_192.168.1.124.iso mounted to SP 192.168.1.91 by user USERIDUmount successful.stderr:2021-01-06 01:47:08,796Z ERROR Exception in <ImagingStepInitIPMI(<NodeConfig(192.168.1.124) @1b50>) @0210>Traceback (most recent call last):  File "foundation/decorators.py", line 77, in wrap_method  File "foundation/imaging_step_init_ipmi.py", line 269, in run  File "foundation/imaging_step_init_ipmi.py", line 180, in boot_phoenixStandardError: Failed to connect to Phoenix at 192.168.1.1242021-01-06 01:47:08,805Z ERROR Exception in running <ImagingStepInitIPMI(<NodeConfig(192.168.1.124) @1b50>) @0210>Traceback (most recent call last):  File "foundation/imaging_step.py", line 161,

Below are new knowledge base articles published on the week of January 3-9, 2021.KB 10280 - A130149 - Guest Power Operation through NGT Failed. KB 10316 - Degraded performance on Lenovo hosts running AHV hypervisor as CPU runs at low frequency speed due to BIOS P-State configured mode failing to interact correctly with the hypervisor driver KB 10502 - Prism support for SNI (Server Name Indication) KB 10521 - Acropolis service stalling on all nodes in AOS 5.17.x. UEFI VM stuck in power-on state KB 10542 - Protection Domain schedules following DST time changes is not affecting hourly schedules KB 10550 - Leap | Recovery plan failover of VM fails with message "NGT reconfiguration failed. error detail: INTERNAL_ERROR: ErrorCode: 9" in the UI however VM has migrated and powered offNote: You may need to log in to the Support Portal to view some of these articles.

02/09/2021 Update: 3.10.1 has been released and contains the fix for this problemAn attempt to add a cluster with NVMe drives in the X-Ray 3.10.0 fails immediately.While checking the log on the X-Ray VM the following can be observed in the xray.log:ERROR Error occurred while performing final discovery - Invalid value for `type` (SSD-PCIe), must be one of ['HDD', 'SSD', 'Unknown'] That issue is specific to the version 3.10.0 of X-Ray and affects only the clusters with NVMe drives. It is a software bug that is going to be fixed in the upcoming release 3.10.1.The workaround is currently to use the earlier versions. X-Ray 3.8 is validated to work correctly.Earlier versions of X-Ray can be downloaded from the following page: https://portal.nutanix.com/page/downloads?product=xraySimply click on “Other versions” to see the previous versions.

About Xi Frame:Xi Frame is a secure cloud platform that lets enterprises and independent software vendors (ISVs) deliver applications, desktops, and software-defined workspaces to users. Users only require a connected device with a modern web browser. There are no clients, downloads, or plugins to install.Please follow this KB article for a step-by-step procedure for setting up and configuring your Cloud Connector Appliance manually.Note: CCA and WCCA VMs are automatically created in PC versions above 5.11 when deployed. Requirements Nutanix cluster running AHV with Acropolis Operating System (AOS) with Prism Central 5.10 or newer Frame Agent and Frame Cloud Connector Appliance (which you can find here) A Xi Frame subscription (sign up through https://my.nutanix.com/) Review the Network Configuration Requirements documentation which outlines required network protocol and port configurations. Note:If the CCA is already deployed, then just follow the steps in the Frame Documentatio

Switch engineer changed vlan (vlan id). Is it possibly auto update in nutanix arp table? if not, what kind of command require to do? 

Flash Mode is a great feature ensuring that VM workloads remain within the flash (SSD) tier of storage. Once flash mode is enabled for a virtual machine, all of the disks associated with that VM (including any future created disks) automatically get added to the flash tier.However, sometimes having so many disks within the flash tier can cause performance degradation for other VMs that are not configured for flash mode (but could benefit from using the flash tier of storage) or can cause the available flash tier space to be consumed too quickly. Further, it is sometimes not desirable to have all of the disks associated with a virtual machine contained within the flash tier.Accordingly and, though not available as a Prism Web user-interface (UI) modifiable option, individual VM disks can be configured to not use the flash tier even while the VM itself is configured for Flash Mode. The procedure for removing individual VM disks from the flash tier involves using the Acropolis Command-Lin

When I try to run the Nutanix foundation applet, Java tells me that the file does not meet high or very high security requirements and that it is missing a certificate. I can’t add it to the site exception list because the file: protocol is not secure. Some guidance would be helpful. 

Network visualization Is one of those underrated but extremely useful features. Network visualization is a consolidated graphical representation of the network formed by the VMs and hosts in a Nutanix cluster and first-hop switches. Nutanix network visualization allows you to group VMs by power state or by parent hosts, group hosts by parent clusters or select a particular node from the cluster. Choose your layout based on the current needs.   In Nutanix network visualization, every entity is interactive. For example, when you click on a VM you can see detailed information about its vNICs such as MAC address, IP address, VLAN ID, live statistics.   Similarly, switch port will show information about MAC address, MTU size, live statistics.     To enable Network visualization a set of requirements must be met: Configure SNMP v3 or SNMP v2c on TOR switches Enable LLDP or CDP on the first-hop switches. Network connectivity over SNMP port between CVMs and switch management IP addres

I am facing an issue with the sizer while generating a budgetary quote.  Help please! 

Can anyone explain the function of the command “nodetool -h 0 ring” and also the explanation of its output, because I often see nutanix support using this command, i just curious function this command :D

I am trying to execute a remote PS script in a windows server using the playbooks. Have kept the script very simple for now to test the execution, but I get the error “ Failed to execute action with error: Internal Error, Connection reset by remote peer.” every time its executed.Execution Start Time: 01/06/21, 5:21:32 PM Execution End Time: 01/06/21, 5:21:32 PM Result: FAILEDInputUsername: serveradminPath to Script: E:\NutanixPS\Nutanix-CVM-Post-reboot-checks.ps1Password: ********IP Address/Hostname: 10.32.135.100HTTPS: True Has anyone faced a similar issue and what is the fix?

Hi I deploy a 3 nodes cluster with ESXi 7.0 as the hypervisor successfully on AOS 5.15.3.But when I run the diagnostic.py to check the  cluster performance. It always failed to boot the diagnostic VM. I tried 3 times and all is same. from the log, seems the CVM cannot reache the diagnostic VM when check the boot status.I login to vCenter and check that there is no IP address for this VM in the summary page. And I can login the diagnostic VM from the VM console, I can check the ip address which is 192.168.5.253, but I cannot ping 192.168.5.254 and 192.168.5.1. also cannot ping 192.168.5.253 from CVM.From this information, I think the CVM cannot reache the diagnostic VM and timeout, so the diagnostic.py will fail after timeout. Is there any idear for this test? I can run thie script successfully in ESXi 6.7.

Hello. i Have a 4 nodes Lenovo HX3320. When i want to install AOS it fails. Foundation 4.6AOS 5.15.4 I updated bmc firmware and reset it. But it didnt work.Can you help me with this problemhere is the log 2020-12-10 12:38:39,191Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0> from PENDING to RUNNING2020-12-10 12:38:39,197Z INFO Running <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0>2020-12-10 12:41:01,398Z DEBUG Cache HIT: key(<function common_validations at 0x03D71230>_()_{'global_config': <foundation.config_manager.GlobalConfig object at 0x054D0E90>})2020-12-10 12:41:01,405Z DEBUG Setting state of <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0> from RUNNING to FINISHED2020-12-10 12:41:01,410Z INFO Completed <ImagingStepValidation(<NodeConfig(192.168.1.22) @e2d0>) @e5f0>2020-12-10 12:41:01,415Z DEBUG Setting state of <GetNosVersion(<NodeConfig(192.1

I have 20 clusters under management of our Prism Central and would like to know the versions of NCC installed in each. Is there a way to singularly collect this info across all PE clusters? Perhaps in nCLI even?