Deployment Success

I’m trying to enable File Analytics for my Files instance, but I keep getting the error: “Can’t connect to provided domain” when attempting domain join.Here’s my setup and what I’ve verified so far:Environment: AD server, Files server, and File Analytics server are all deployed within the same cluster. Files Configuration: SMB authentication is enabled under Authentication. Administrator account is configured under Manage Roles. Connectivity Checks: From the File Analytics console, I can successfully ping the AD server and perform nslookup for name resolution. Despite these checks, enabling File Analytics for Files still fails with the domain connection error. I’m running out of ideas at this point.Has anyone encountered a similar issue? Are there specific settings or configurations I should double-check? Any guidance or troubleshooting tips would be greatly appreciated.

Chceck out this post and what’s available: https://next.nutanix.com/nutanix-cloud-platform-for-ai-180/sizing-for-ai-is-harddd-not-anymore-say-hello-to-nutanix-sizer-for-nai-45136💡https://sizer.nutanix.com/#/home💡  

Below are new knowledge base articles published on the week of December 7-13, 2025.Support Portal login required:KB-19286 - NCC Health Check: health_checks system_checks check_selinux_data_labelling KB-19403 - Expand cluster pre-check - test_admin_password_enabled_on_host_dodin KB-19718 - LCM: AOS upgrade precheck fail "test_if_external_ssh_is_disabled" KB-19761 - Alert - A135008 - ExternalStorageDataControllerDownAlert KB-20289 - VM delete operation does not complete for VMs using storage from remote clusters KB-20298 - LCM inventory fails on Dell platforms with ESXi 8.0 or later KB-20311 - MSP Pod Enters CrashLoopBackOff Status with "exec format error" After Hypervisor Restart KB-20323 - Role Mapping Fails for Active Directory Users or Groups with Parentheses KB-20329 - Repairing Cisco Compute Nodes via Node Replacement KB-20408 - Nutanix Files ? Incorrect Username Displayed for File Locking on Client Machines KB-20429 - CSI Upgrade Fails Due to RBAC Authorization Error KB-20464 - PC

Below are new knowledge base articles published on the week of November 30-December 6, 2025.Support Portal login required:KB-20288 - NC2 on GCP - VMs lose network connectivity in a Multi-PE setup KB-20328 - FNS Current-Gen: Import Security Policy does not progress KB-20368 - Packet Drops on UCS Hosts Due to Incorrect Network Adapter Profile Settings KB-20433 - NKP|DKP: Customizing Dex application deployment to trust custom certificates KB-20434 - Nutanix Disaster Recovery Protection Summary page shows error KB-20459 - NX-NIC Firmware: Cannot directly upgrade to 0x800018a6 from 0x8000097e KB-20467 - Licenses are reflecting in Prism Element but not in Prism Central KB-20468 - NGT | OpenSSL Vulnerabilities in Nutanix Guest Tools KB-20471 - An alert "WARN: Calm trial license expired" is displayed on a Prism Central cluster licensed with Post-Paid Licensing KB-20474 - NX-8170A-G10: DIMM event does not capture slot number in Health Event LogSupport Portal login not required:KB-19840 - NCC He

I had a previous topic open on this but it’s been a while.  The previous topic concluded that the NICS weren’t compatible so I replaced them and reinstalled Nutanix CE.  It’s now installed but I don’t think it’s picking up the NICS still and I cannot get into the console to see.  The cards are Intel X550 cards.  Any ideas?

Hi, I an trying to run a Capacity and Utilization report in Prism Central Version 7.3.0.6 and I read that the Reports feature was removed and if I wanted to run the report to go to Analytics > Dashboards but I cannot see this either. I am new to Nutanix so any help in the right direction would be grateful.

I have installed CE 6.8.1 and trying to upgrade using LCM method.LCM → Run Perform Inventory to upgrade NCC & LCM bundles.I have update AOS successfully with 6.8.1 to . 7.0.1.9. but when I am upgrading AHV I am facing issue.I am able to see: following available updates in LCM.  till el8.nutanix.20230302.103072 upgraded successfully. Once I started upgrading with el8.nutanix.20230302.103072 to 10.0.1.4 server getting reboot, in rebooting stage I am getting errors Errors: I am able to see new change ahv0 bridge AHV host not able to ping after this . 

Below are the top knowledge base articles for the month of November 2025.KB-8453 - Alert - A1044 - PathOffline KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-1536 - NCC Health Check: disk_online_check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force), FAQs KB-3827 - Alert - A130087 - Node Degraded KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-18070 - Acropolis service may be in restart loop with the CRITICAL message by memory_model_manager.py KB-8094 - NCC Health Check: disk_status_check KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additional resources KB-5228 - NCC Health Check: pcvm_disk_usage_check KB-1113 - HDD, SSD, and HBA troubleshooting KB-15679 - In Prism Central (PC) versio

Below are new knowledge base articles published on the week of November 23-29, 2025.Support Portal login required:KB-20021 - Lenovo - Solidigm P5520/P5620 Firmware Issue on NVMe drives running 9CV10450 KB-20055 - NKP - Unable to access NKP management cluster via Kommander URL / Metallb VIP KB-20150 - Playbook emails missing source IP and source cluster name parameters for Events email action type KB-20240 - NVMe following a hot-remove event may change from SPDK=False to SPDK=True. This can cause the CVM RAID to become degraded. KB-20256 - NFS write to specified disk failed KB-20354 - HPE Host Instability: NVMe Firmware issues triggering UMCE Crashes, PCIe Errors and Unexpected Host Reboots KB-20379 - Prism Central triggers false-positive "Microservices Infrastructure is not in healthy state" alert (A200335) KB-20385 - LCM ? Upgrade Pre-checks for Cisco Intersight KB-20397 - Intel X710 NIC Inventory Visibility in IPMI KB-20402 - manage_ipv6 script failed to assign IPv6 addresses due to

Good morning,I wanted to get a confirmation: if I have a VMware vSphere environment with VMs configured with Thick Provision disks (for example, a disk with 1 TB of allocated space but 500 GB of actual used space), when I migrate it to a Nutanix AHV environment, which supports only Thin disks, will the migrated VM consume 1 TB or 500 GB of real space on the cluster?Additionally, if only the actual used space is taken into account, why does the Nutanix Sizer, when importing an RVTools file, base its calculations on the allocated space rather than the actual used space shown in the vPartition tab?Thank you.

Below are new knowledge base articles published on the week of November 16-22, 2025.Support Portal login required:KB-19895 - Prism Central Disconnection from Prism Element Clusters Due to Stale Redis Cache KB-19944 - Nutanix Move agent installation fails on Windows Server 2012 R2 Hyper-V hosts KB-19978 - Alert - A130428/A130429 - ProtectionDomainUnstable/StretchEntityUnstable KB-20270 - Nutanix Files - Share Migration Fails for Files with Windows Server Deduplication Enabled KB-20310 - Unable to Edit VM Subnet from Prism Central GUI KB-20312 - VM-VM anti-affinity rules are not created after scaling out from a single PCVM KB-20331 - NDB | Provision of MSSQL Database Server VM fails with message the specified credentials were rejected by the server KB-20334 - LCM Firmware update operations may fail on Dell XC Models due to invalid ESXi Boot partition KB-20350 - LCM Mellanox NIC upgrade disabled on AHV 10.3.1.x KB-20352 - Prism Central App Discovery Monitored Clusters displays a false "Di

Hi all,I have 2 sites with a cluster in each site. The workloads are distributed between each cluster. I currently have one Prism Central managing both clusters.I have DR configured to a passive site hosted by a 3rd party in a datacenter in different region.There are resources on each cluster available, so now I want to configure DR between the clusters. At least for the critical VM’s. This should allow me to failover the critical servers quickly if only one site goes down. I’ll use the passive site if both go down.I’m assuming I will need to deploy another PC on the cluster that doesn’t currently have one. Ideally, I still want to manage both clusters from the primary PC in the co-lo facility. Is this possible? Or do I have to unregister the remote cluster from the current PC first then register it to the newly deployed PC then deal with managing each cluster from a different PC?I also read that I should be able to deploy the new PC directly from PE via the “Deploy New Prism Central”

Below are new knowledge base articles published on the week of November 9-15, 2025.Support Portal login required:KB-19690 - Upgrading NGT tools for linux VMs from Prism central throws error due to communication link status update failed error KB-20009 - Infrastructure issues on specific Projects after backup and restore of Self-Service on the Self-Service VM appliance KB-20284 - Dell XC Nodes running ESXi hypervisor with Secure Boot enabled may fail to boot in to Phoenix during LCM operations KB-20305 - SUSE Linux fails to boot with message A start job is running for /dev/disk/by-path/ after being migrated by Nutanix Move KB-20306 - Upgrading from ESXi 7.0U3r or later to ESXi 8.0U3c or later fails with "Software is not compatible with the current installed hypervisor version" KB-20307 - SAML: Cannot search users or user_groups when adding users or user_groups to an Authorization Policy KB-20309 - Unable to authenticate to Prism Element due to /etc/shadow file mismatch KB-20319 - The Ob

Hi. New to Nutanix for only a month, doing testing as a VMware replacement. One we thing currently do in vCenter is have very granular permissions. Only Linux engineers have access to Linux VM, and Windows engineers to windows. And Linux and Windows templates already have pre-defined category attached. I can build an authorization policy based on the “virtual machine admin” role and apply the scope to only AHV with category of linux and apply it to a linux user. However they cannot seem to build any new VMs, etc. Only manage what current VM has that category. I have tried to all other entity types as full access, but that doesn't seem to work, they can manage both sets of VMs. I am probably doing a terrible job explaining this, but if someone can tell me this can be done and give some hints, I can keep trying. I am certain I must be able to duplicate these permissions we already have.Thank you!

We are currently Migrating over our servers using move and now our patch management system is reporting issues with the current version of VirtIO I can see that move is still using 1.2.4.6 is there a way to update this.

We're currently running low on available storage in our Nutanix environment, and I’d like to ask for your advice on how we can free up space effectively. If there are recommended steps or best practices we should follow, I’d really appreciate your guidance 

As a Nutanix partner, we are currently planning to migrate part of our workloads to the Nutanix infrastructure.We have already completed internal sizing for our environments and would like Nutanix's assistance to validate and optimize the sizing on Nutanix.Could someone from the Nutanix team or community guide us on the recommended process and tools for accurate infrastructure sizing?Thank you :)

When physically configuring the DR center, we plan to set it up through migration. Would it suffice if only the Prism VIP has network connectivity? Or should communication also be established between each node?

Hi everyone!Today the password of the our PC admin’s account expired. I looked for the setting that allow modify it in PC GUI but i didn’t found it. Also, appears an advise password expiration in a secondary superadmin account. How can we change or disable or change the pwd expiration in these accounts?Many thanks in advance for you time! 😀

Below are new knowledge base articles published on the week of November 2-8, 2025.Support Portal login required:KB-20207 - NC2 Azure - vTPM gets disabled when VM is powered on via Nutanix AHV PC (NC2) Plugin for Citrix KB-20213 - Approval Policy for Secure Snapshots cannot be deleted from Prism Central KB-20215 - Cleanup of Stale OVA Upload Files KB-20217 - Repeating alerts for The Active gateway node of VPC {uuid1} for external subnet {uuid2} is updated KB-20227 - Foundation Central imaging fails on Cisco Compute node with dual, un-RAIDed M.2 SSDs KB-20231 - Cisco VIC Bandwidth Performance with Updated Ethernet Adapter Policy KB-20233 - AHV host becomes unreachable during upgrade to AHV 10.x due to network upgrade stuck KB-20235 - NDB - Oracle SIHA Provisioning failure due to udev rules conflict KB-20245 - VM updates in Prism Central fail with the "Failed to perform the operation on the VM with UUID '<UUID>', due to an invalid argument with key 'project' and value 'EMPTY'." erro

Hi all,I have some NX-3155G-G7s which were purchased from Nutanix some time ago and the business has stopped using the Nutanix HV OS and the support contract that went with it.I am looking to upgrade the BIOS and firmware etc. on the servers and am having a hard time finding helpful information on how to go about it exactly.Is it possible to find the correct instructions on how to go through this on the platform along with the relevant binary downloads please?Sadly, the business has no appetite to renew their support contract with Nutanix so I’m in a bit of a bind.It would be super helpful if anyone has any information on this.Thanks in anticipation 

We have a 4 node VMware-Nutanix cluster it has the following limitationsvCenter server is running on the same cluster and is not managing any other cluster Prism Central VM is deployed on the same cluster Nutanix Files is deployed on the cluster Prism Central  2022.6.0.6  AOS  6.5.3.7  File Manager  4.4.0  VCenter Server  7.0.3 u3n / 21958406  ESXi  7.0.3 u3l 21424296   I am planning to upgrade Nutanix Files to version 5.0 first.

I have a host I need to re-assign to other purposes. This host is part of an AOS cluster, running ESXi as a hypervisor. So basically, I need to remove the host from the ESXi cluster, then also gracefully remove it from the AOS cluster, so I can re-use the hardware elsewhere. Ive been reading this page:https://portal.nutanix.com/page/documents/details?targetId=Web-Console-Guide-Prism-v7_3:wc-removing-node-pc-c.htmland it’s still unclear to me. It sems I have to first remove the host from the ESXi cluster (I can look up how to do that), but the instructions on how to then gracefully remove the node from the AOS cluster aren’t clear (to me). I’ve opened a ticket with Support, but while I wait for them, does anyone have any experience doing this? Or a page with step-by-step screenshots, perhaps? I’ve had to remove an ESXi host from a cluster once (long, long ago), but have never done so in an AOS cluster.Thanks! 

So we installed a Nutanix three-node cluster at our primary datacenter a couple years back. We had always been a VMWare/ESXi shop, and we needed a new cluster to replace the aging Cisco UCS we had running on ESXi.We debated when we installed it whether we should go with AHV, or if we should stick with ESXi on the new cluster. We ended up going with ESXi because of familiarity and trust. About three months later, Broadcom bought VMWare and the pricing went all the way through the roof and into outer space.We just installed a second three-node Nutanix cluster at our secondary datacenter, for primarily DR purposes. It's functionally identical to the original, just one model later, I think. This one is also replacing an aging Cisco UCS running ESXi. This time, we stayed with AHV for reasons that are clear.Now, we want to migrate the original Nutanix cluster we installed off of ESXi and onto AHV, for a number of reasons. I've been researching options, and the most appealing would be to do a

When I ran Perform Inventory it created "LCM root task has been created" and it got stuck at 0%. When I checked I saw that there was a NCC alert for idf db to db sync, which was resolved by following KB-5582 and KB-13381. But the task is still at 0%. I need to upgrade Prism Central and AOS version so that it is again compatible with support.nutanix@NTNX-172-20-151-99-A-PCVM:~$ ecli task.list include_completed=falseTask UUID                             Parent Task UUID  Component  Sequence-id  Type          Statusdc01feaa-739c-4e69-4632-409e799d4c18                    lcm        146          kLcmRootTask  kRunning