Below are new knowledge base articles published on the week of January 18-24, 2026.
Support Portal login required:
- KB-20415 - Prism Central - DNS resolution fails from pods for external entities
- KB-20487 - Hosting connection does not list resources in Citrix Desktop as a Service
- KB-20658 - Stargate restarts unexpectedly due to watchdog timeout when CHAP authentication with MD5 is in use for a Volume Group
- KB-20707 - Nutanix Files - afs dns.verify_external_networks shows PTR record verification as ? despite valid reverse DNS
- KB-20713 - An Inconsistent Multicluster Virtual Switch state may disrupt VPC E/W traffic for a host
- KB-20719 - Nutanix Files - AHV Metro - Unable to delete storage container on the remote site after a policy deletion
- KB-20743 - VM console only shows a ?Loading? message and does not display the screen.
- KB-20750 - Prism Central size incorrectly changes to kXLarge after Prism Central Backup and Restore operation causing pre-upgrade failures
- KB-20752 - Nutanix Central upgrade fails from v1.7.0 to v1.7.1 after Prism Central upgrade to pc.7.5
- KB-20758 - Protection Domain snapshots at a DR site have incorrect expiry timestamps due to external API calls from a third-party backup software
- KB-20762 - Nutanix Move | Windows 2025 VM with UEFI and Secure Boot Fails to Boot After Migration to AHV
- KB-20764 - Nutanix Files - Files share creation fails when share compression is enabled
- KB-20767 - SSH Login as 'nutanix' User De-escalates to 'admin' User Session
Support Portal login not required:
- KB-20646 - NGT - Nutanix SSR not displaying snapshots to recover files
- KB-20650 - Node with Existing ESXi Boots into ESXi Post AHV Foundation
- KB-20705 - Prism Central login page shows "upstream connect error or disconnect/reset before headers. reset reason: connection failure"
- KB-20770 - LCM Potential Race Condition In post_checks_nvme After FW Upgrade of NVME Drives