Below are new knowledge base articles published on the week of January 25-31, 2026.
Support Portal login required:
- KB-19320 - Failed to create a "Point in Time Backup" in a productive PC with AWS S3.
- KB-19549 - NKP: How to install custom root certificates in a deployed cluster to trust Private Registry
- KB-19866 - Data Lens On Prem - A Data Lens deployment resource is down
- KB-19875 - Data Lens On-Prem - A Data Lens job resource has failed
- KB-19876 - Data Lens On Prem - A Data Lens statefulset resource is down
- KB-19877 - Data Lens On Prem - Multiple restarts detected in a Data Lens container
- KB-20689 - Dell iDRAC firmware update fails with "The write operation timed out"
- KB-20728 - Steps to Enable or Disable SR-IOV in NX-Nodes (Overview & Configuration)
- KB-20738 - Prism Viewer role cannot list CVMs via API
- KB-20739 - Splunk Technology Add-on missing data for some Prism Element clusters
- KB-20748 - System-defined Report Generation Failing with "Failed to generate reports in PDF format.Error in Get Predefined Widget for PDF"
- KB-20751 - Service impact due to a connection failure to a removed CVM/Node
- KB-20753 - Nutanix Self-Service - App launch fails with error 255 at Image Fetch task
- KB-20760 - Data Lens On-Prem: Deployment Stuck in Running State After System Abort
- KB-20779 - Move: The VM preparation scripts may perform post-cutover actions unexpectedly on the VM even before cutover
- KB-20811 - The "Repair Host Boot Disk" workflow may stop at 83% and fail after its timeout period if one of the two NIC ports on the balance-tcp br0-up bond is down and the switch port does not support LACP fallback
- KB-20812 - Move : Migrating Virtual Machines to NC2 on Google Cloud Platform (GCP) Using Nutanix Move
- KB-20813 - Windows Portable Foundation failing with "TypeError: 'NoneType' object is not subscriptable"
Support Portal login not required:
- KB-20645 - Invalid authorization code or serial number.
- KB-20670 - Python 3.9 End-of-Life (EOL)
- KB-20723 - Remove IdP provider from PC when IdP has users/user groups associated with provider
- KB-20733 - Restoring Third?Party Backup Snapshots from Prism Central Fails
- KB-20774 - Home PC is in draft state after NCM restore
- KB-20775 - Remote PC is in draft state after NCM restore
- KB-20778 - Nutanix Central is not reachable after Prism Central restore
- KB-20782 - Nutanix Guest Tool Upgrade without reboot on Windows can lead to VM unreachable
- KB-20792 - File Server 5.x version not available during deployment in Prism Central 2024.3.1.10
- KB-20809 - NDB - Unable to register Oracle VM due to firewall blocking SSH connection bursts

