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New KB Articles Published on Week Ending January 31, 2026

  • February 1, 2026
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Albert Mendoza
Nutanix Employee
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Below are new knowledge base articles published on the week of January 25-31, 2026.

Support Portal login required:

  • KB-19320 - Failed to create a "Point in Time Backup" in a productive PC with AWS S3.
  • KB-19549 - NKP: How to install custom root certificates in a deployed cluster to trust Private Registry
  • KB-19866 - Data Lens On Prem - A Data Lens deployment resource is down
  • KB-19875 - Data Lens On-Prem - A Data Lens job resource has failed
  • KB-19876 - Data Lens On Prem - A Data Lens statefulset resource is down
  • KB-19877 - Data Lens On Prem - Multiple restarts detected in a Data Lens container
  • KB-20689 - Dell iDRAC firmware update fails with "The write operation timed out"
  • KB-20728 - Steps to Enable or Disable SR-IOV in NX-Nodes (Overview & Configuration)
  • KB-20738 - Prism Viewer role cannot list CVMs via API
  • KB-20739 - Splunk Technology Add-on missing data for some Prism Element clusters
  • KB-20748 - System-defined Report Generation Failing with "Failed to generate reports in PDF format.Error in Get Predefined Widget for PDF"
  • KB-20751 - Service impact due to a connection failure to a removed CVM/Node
  • KB-20753 - Nutanix Self-Service - App launch fails with error 255 at Image Fetch task
  • KB-20760 - Data Lens On-Prem: Deployment Stuck in Running State After System Abort
  • KB-20779 - Move: The VM preparation scripts may perform post-cutover actions unexpectedly on the VM even before cutover
  • KB-20811 - The "Repair Host Boot Disk" workflow may stop at 83% and fail after its timeout period if one of the two NIC ports on the balance-tcp br0-up bond is down and the switch port does not support LACP fallback
  • KB-20812 - Move : Migrating Virtual Machines to NC2 on Google Cloud Platform (GCP) Using Nutanix Move
  • KB-20813 - Windows Portable Foundation failing with "TypeError: 'NoneType' object is not subscriptable"

Support Portal login not required:

  • KB-20645 - Invalid authorization code or serial number.
  • KB-20670 - Python 3.9 End-of-Life (EOL)
  • KB-20723 - Remove IdP provider from PC when IdP has users/user groups associated with provider
  • KB-20733 - Restoring Third?Party Backup Snapshots from Prism Central Fails
  • KB-20774 - Home PC is in draft state after NCM restore
  • KB-20775 - Remote PC is in draft state after NCM restore
  • KB-20778 - Nutanix Central is not reachable after Prism Central restore
  • KB-20782 - Nutanix Guest Tool Upgrade without reboot on Windows can lead to VM unreachable
  • KB-20792 - File Server 5.x version not available during deployment in Prism Central 2024.3.1.10
  • KB-20809 - NDB - Unable to register Oracle VM due to firewall blocking SSH connection bursts