EventTimeoutException: Timeout (1200s)

facing this error while configuring new cluster.

foundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal']
 imaging_step.py:164 ERROR Exception in running <ImagingStepPhoenix(<NodeConfig() @b2b0>) @a340>
Traceback (most recent call last):
  File "foundation\imaging_step.py", line 160, in _run
  File "foundation\decorators.py", line 78, in wrap_method
  File "foundation\imaging_step_phoenix.py", line 481, in run
  File "foundation\imaging_step.py", line 346, in wait_for_event
  File "foundation\config_manager.py", line 351, in wait_for_event
foundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal']
,848Z imaging_step.py:123 DEBUG Setting state of <ImagingStepPhoenix(<NodeConfig() @b2b0>) @a340> from RUNNING to FAILED
imaging_step.py:164 ERROR Exception in running <InstallHypervisorKVM(<NodeConfig() @b2b0>) @a3d0>
Traceback (most recent call last):
  File "foundation\imaging_step.py", line 160, in _run
  File "foundation\imaging_step_hypervisor.py", line 45, in run
File "foundation\imaging_step.py", line 349, in wait_for_event
Exception: Received "fatal" in waiting for event "Running CVM Installer": Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal']
,848Z imaging_step.py:123 DEBUG Setting state of <InstallHypervisorKVM(<NodeConfig() @b2b0>) @a3d0> from RUNNING to FAILED