Deployment Success

Hello!I tried to create a user with the backup role and get an error “Error saving user roles. The specified role name ROLE_BACKUP_ADMIN is invalid.”New installed cluster: 3nodes Xeon/128GB/2x1TB SSD/240GB SSDHelp me, pls! 

I have an end-of-life device and the support portal is out of service. How can I access the files I need to download?

Can anyone tell me about the nutanix license If pro license expired. Will there be assistance when opening the ticket?And the license status is pro or starter?Thanks

 Era offers the following key services for several database engines: One-Click Provisioning Copy Data Management Database Protection One-click Patching  One-Click Provisioning:Era enables you to easily provision database environments (either production or otherwise) on the Nutanix clusters. Era provisioning service includes the following components Database engines: Custom software images that can be tailored to fit your needs. Database profiles: Customizable database profiles for software, compute, networking and database parameters. Database recovery SLAs: Customizable recovery SLAs for continuous, daily, weekly, monthly and quarterly Recovery Point Objectives (RPOs)  Copy Data Management Era enables you to clone your databases and refresh the database clones by using snapshots or transaction logs. Era uses storage-efficient Nutanix snapshots, thus lowering the cost of storing multiple copies of your databases. Era allows you to clone and refresh your clones to a point

The instructions for shutting down a cluster are to use “sudo shutdown -P now” on the CVM’s in the cluster to shut each one down, but the command only works on the first CVM.   The command errors out the rest of the CVMs because they can’t reach the first CVM that was shut down.   Am I missing something?

Hi everyone the title itself, on AOS 5.15.5 version is 1Gb NIC uplink deployment is still doable ? What are possible errors I’ll be facing while deploying ?

we had 4 finding for pci dss compliance on AOS node :1. 57608 - SMB Signing not requiredSigning is not required on the remote SMB server.5.3 (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N)tcp port 4452. 84502 - HSTS Missing From HTTPS ServerThe remote web server is not enforcing HSTS.6.5 (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N)tcp port 59893. 51192 - SSL Certificate Cannot Be TrustedThe SSL certificate for this service cannot be trusted.6.5 (CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N)tcp port 59894. 57582 - SSL Self-Signed CertificateThe SSL certificate chain for this service ends in an unrecognized self-signed certificate.6.4 (CVSS2#AV:N/AC:L/Au:N/C:P/I:P/A:N)tcp port 5989may i know how to solve it ?

Below are new knowledge base articles published on the week of August 8-14, 2021.KB 11830 - [Nutanix Objects] Authentication issues between Nutanix Objects and S3 Client (Splunk SmartStore) due to missing region specification KB 11834 - OpenShift iscsid service not starting after installation KB 11859 - Admin user not able to run ncc health checks and sudo to nutanix user KB 11885 - Subnet Extension Workflow fails to load on PC.2021.7 KB 11903 - Online upgrades from newly deployed Move 4.1.0 appliances are not workingNote: You may need to log in to the Support Portal to view some of these articles.

Hi Everyone, My Nutanix cluster had 4 node running AHV version Nutanix 20170830.337 and AOS version 5.10.9.1 LTS.Suddenly, one of the node had CVM unreachable issue. When I’m running cluster status command got message 1 CVM down.I’m try to run nodetool -h 0 ring got something like this. When I’m issue cmd ncli host list. I’m notice the problem node got this message “Node marked to be added back to metadata store”1 of my colleague try to repair host boot device but no luck. What should we do now?  

While moving our vm’s from our old storage (ESXi) to our new storage (AHV) two of our vm’s are stuck on consolidating the disk and removing snapshots. Because of this the move to AHV keeps failing and we can’t shutdown the guest while it is consolidating. Any ideas on how we can fix this?

You can protect a guest VM either with a protection domain in Prism Element or with a protection policy in Prism Central. If you have guest VMs in protection domains, migrate those guest VMs to protection policies to orchestrate their disaster recovery using Leap Migration from protection domains to protection policies is a disruption process. For successful migration, Ensure that the guest VMs have no on-going replication. Ensure that the guest VMs do not have volume groups. Ensure that the guest VMs are not in consistency groups.  To migrate a guest VM from a protection domain to a protection policy manually, perform the following procedure. Procedure: Unprotect the guest VM from the protection domain Do not delete the guest VM snapshots in the protection domain. Prism Central reads those guest VM snapshots to generate new recovery points without full replication between the primary and recovery Nutanix clusters. If you delete the guest VM snapshots, the VM data replicates

I need to upgrade an dark site cluster from AOS 5.1.5 to 5.20.1.1.   It looks like I need to upgrade from 5.1.5 to 5.5.9.5 to 5.10.11.1 to 5.15.6 to 5.20.1.1.   Will I need to upgrade the AHV matched to each version after I upgrade the AOS?

Persistent file handles facilitate continuous availability (CA) for SMB shares. During the disruption of service, SMB shares remain continuously available by using the persistent file handles and the high-availability features. Persistent file handles reduce the period of data unavailability by automatically reconnecting users to the file service in-use before the disruption. Files store open lock information on persistent volume groups available for every FSVM in the cluster. During a fail-over, the fail-over FSVM can access the volume group. Persistent file handles let clients wait to reconnect without notifying the user about the connection failure. As a result, disruptions are seamless to users and applications. During a lock protection interval, Files does not prevent NFs clients from accessing the file. Files only prevent SMB clients from accessing files during the disconnected state. The periodic handler cleans up stale locks for the disconnected persistent file handles every 24

I have a few systems to rebuild from baremetal. They are all secure boot enabled and to disable this I have to go onsite to change a jumper.Foundation dosen’t seem to be working which I am assuming the phoenix boot just gets skipped as its not uefi enabled. Is there a version or a process I can use to bare metal build these systems. I can easily install esxi manually if required.Just trying to avoid a trip into a covid zone to change a jumper if i can avoid it.

Hi, I’m new to nutanix upgrade. I would need to upgrade my HPE nutanix server firmware. Yesterday I’ve perform inventory and the LCM upgraded to 2.4.2 I checked the server firmware such as bios still remain same? Am I missing some steps?

Below are new knowledge base articles published on the week of August 1-7, 2021.KB 10904 - Prism Central DR troubleshooting KB 11812 - Permissions for Restricted Access from Move KB 11821 - LCM Perform Inventory task failed with error "Peer's certificate issuer is not recognized" KB 11828 - SMI-S Nutanix storage provider registration fails using the "setup_hyperv.py" script after SCVMM reinstallation KB 11833 - Cannot register PE cluster to Prism Central due to DNS issues KB 11844 - SATADOM upgrade via LCM fails with error - 'Failed to upgrade 3IE3 - Open /dev/sdg fail' KB 11848 - How to Check an MD5 Checksum on desktop/laptop (PC/MAC) KB 11849 - Objects - MSP Cluster Certificates not auto-rotated prior to MSP 2.3Note: You may need to log in to the Support Portal to view some of these articles.

We have 2 Nutanix clusters running with the ESXi Hypervisor. We’re using Metro availability to replicate datastores\containers between clusters. We’d like to replicate some of the VMs that reside in these Metro enabled containers over to a potential 3rd site.  We were thinking to use Async replication for this.Is this possible and is it supported?I ask this because in the “Conditions For implementing Asynchronous Replication” guidelines there is a condition that states “Multiple protection domains cannot protect the same VM.  Configure one protection domain to protect a VM”.

If there is a RF2 cluster and it suffers a drive failure, is it normal to see “resiliency status” on critical mode while the drive data is being rebuild?

I am new to Nutanix.  Is there any video available to learn the installation of Nutanix cluster from scratch? Also how to add a new node or recover a node from failures?

Let's say you want to shut down a CVM for maintenance, firmware upgrade or any other reason, and when you run "cvm_shutdown -P" you get this error: "StandardError: Cannot connect to genesis to check node configuration status" If you have an older version of AOS (5.5.x or 5.6.x) then the shutdown script on your CVM might need a small modification, you can contact Nutanix support and an engineer will edit the file on the spot, or you can upgrade the AOS to a newer version which has the fix. If you have a newer version and you want to shutdown a node in the cluster, make sure that you follow the correct shutdown process depending on your hypervisor, here are the instructions for each: AHV, ESXi, hyper-v or Citrix. You can also check out KB-3270 for the cvm_shutdown script.

Below are the top knowledge base articles for the month of July 2021.KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 5505 - Long Term Support (LTS) and Short Term Support (STS) Releases (Applicable only to AOS) KB 4519 - NCC Health Check: check_ntp KB 6945 - How Upgrades Work at Nutanix KB 4639 - How to place CVM and host in maintenance mode KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 3741 - Nutanix Guest Tools Troubleshooting Guide KB 8378 - NCC Health Check: Check Interface Configuration Files KB 4409 - LCM: (Life Cycle Manager) Troubleshooting Guide KB 2896 - Nutanix BMC Manual Upgrade Guide KB 3263 - How to Enable, Disable, and Verify LACP on AHV hosts KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 2090 - AHV host networking KB 1438 - Shutting down Nutanix cluster running VMware vSphere for maintenance or relocation KB 6937 - Manual upgrade procedure for Host Boot devic

Below are new knowledge base articles published on the week of July 25-31, 2021.KB 10788 - NCC Health Check: pc_backup_sync_check KB 11741 - Delete user from Prism Project when the AD account is deleted KB 11774 - Imaging platforms that support UEFI boot mode only using Nutanix Foundation KB 11782 - Projects page on Prism Central 2021.5.0.1 web UI may hang on load KB 11799 - One-click CVM Memory upgrade stalls on VMware Cluster if vCenter port 443 is blockedNote: You may need to log in to the Support Portal to view some of there articles.

In addition to data compression and data deduplication — features that are expected nowadays to be present on any storage aware platform Nutanix AOS also offers Erasure Coding. For workloads with cold data present (no write within past 7 days), when enabled, EC encodes a strip of data blocks on different nodes and calculates parity. In the event of a host and/or disk failure, the parity can be leveraged to calculate any missing data blocks (decoding). In the case of DSF, the data block is an extent group and each data block must be on a different node and belong to a different vDisk. Once parity is computed, the data block copies are removed and replaced with the parity information. Workloads Recommended for Erasure Coding Write once, read many (WORM) workloads. Backups. Archives. File servers. Log servers. Email (depending on usage). Workloads Not Ideal for Erasure Coding Anything write- or overwrite-intensive. VDI. Because of data-avoidance technology like intelligent c

Hello there, I am running AHV 5.5.5 after trying to upgrade BIOS and BMC through LCM, one of my nodes failed, then its not booting up, keeps booting in pheonix, tried disabling maintenence mode for the node with no luck, and i was trying to force boot into host via "python reboot_to_host.py" but the script doesnt seem to exist. Any help ?

Hi All, Would like to check is there any docs available which related to Nutanix storage container design and best practices? Assuming i have web, apps and db vm running inside AHV. Isn’t recommended to create new dedicated storage container for each VM or VMs group based on web, apps and db instead of using default storage container? Example:Web storage container Apps storage containerDB storage container Any down side having multiple storage container? John