Deployment Success

Below are new knowledge base articles published on the week of July 2-8, 2023.KB 14483 - Alert - A160170 - FileServerCAShareConfigCheck KB 14507 - Alert - A160171 - FileServerTieredFileRestoreFailed KB 14745 - Alert - A160176 - ConfigChangeNotifyFailed KB 14865 - Alert - A160180 - PC is not AZ paired KB 14961 - Cluster Protect - Recovery procedure if more than 300 entities protected KB 14995 - Prism Central upgrade may fail if PCVM is improperly moved to a new cluster KB 15033 - Alert - A160185 - File Server Found Stale Reverse Data Protection Policy During Failover KB 15064 - cpupower frequency-info loads acpi-cpufreq driver instead of intel_pstate KB 15074 - HPE - Mellanox NIC 640FLR upgrade may not work on SPP 2022.09.0.01 KB 15096 - Frozen I/O State in Microsoft SQL Server During application-consistent snapshots KB 15103 - VM migration fails with "Failed to start FIS receive engine" error KB 15107 - Lose local attach vDisks after adding a NIC KB 15124 - NDB might get an alert about

Below are the top knowledge base articles for the month of June 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 14088 - NCC Health Check: check_host_password_expiry KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 8514 - NCC Health Check: fs_inconsistency_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4141 - Alert - A1046 - PowerSupplyDown KB 4158 - Alert - A1104 - PhysicalDiskBad KB 6945 - How Upgrades Work at Nutanix KB 4519 - NCC Health Check: check_ntp KB 4872 - How to cancel an ongoing L

Below are new knowledge base articles published on the week of June 25-July 1, 2023.KB 14143 - Alerts - A160164-A160165-A160166 - File Server Share Restore Action KB 14282 - Alert - A160167 - File Server HA state KB 14340 - Alert - A160168 - file_server_stale_db_check KB 14764 - Using Nutanix Network Crashcart Script to configure AHV Networking KB 14997 - Seagate disks with firmware LBB3 may fail unexpectedly on Lenovo platforms after an AOS upgrade to AOS 6.5.x KB 15018 - False UI Warning "Networks(s) attached to this snapshot no longer exist" while restoring a VM from snapshot KB 15031 - Deploy as VM from OVA with USB Controller device fails KB 15035 - NDB - Provisioning a Windows DB server VM may fail with the error 'Failed to register database server: Error in attaching staging disk'. KB 15048 - AWS Cloud Connect - Enabling data bucket access logging KB 15076 - Nutanix Kubernetes Engine: nutanix_kubernetes_engine_k8scluster_eol_precheck KB 15080 - Flow Network Security (FNS) 3.1.0

Have anyone seen this one? The migration readiness on Nutanix Move shows ‘Authentication failed’, yet the details of the error are as follows:Failed to execute guest command: 'C:\Windows\TEMP\vmware74\LoadUserProfile.exe' ExitCode: '1326'I had tried looking all over Nutanix and the web without results.I am trying to move a Windows server 2012 (64-bit) machine from ESXi 6.0.0 to a brand-new Nutanix installation with Move 4.8.0. Any help will be highly appreciated!

Below are the request detailsURL: https://AddressOfServer:9440/api/nutanix/v3/vms/VM_IDMethod : PutRequest Body:{    "spec": {        "name": "My_VM_Name",        "resources": {            "power_state": "ON",            "hardware_clock_timezone": "Asia/Calcutta"        }    },    "metadata": {        "kind": "vm",        "categories": {            "Environment": "Testing",            "Department": "Dev"        },        "entity_version": "",        "spec_version": 5,        "spec_hash": ""    }} Response:{  "api_version": "3.1",   "code": 409,   "kind": "vm",   "message_list": [    {      "message": "The entity you are trying to update might have been modified. Please retrieve the entity again before you update. spec version mismatch: specified version 5, requested 9",       "reason": "SPEC_VERSION_MISMATCH"    }  ],   "state": "ERROR"}  How I can find or set entity_version,spec_version,spec_hash?

I’m trying to install NGT on CentOS 9 running on AHV and followed these instructions https://next.nutanix.com/installation-configuration-23/error-installing-ngt-on-linux-vm-41358 and I get a failure without much detail in output and logs too.$ sudo python /ngt/installer/linux/install_ngt.pyPlatform type is: x86_64Using Linux Installer for centos stream linux distribution.Setting up folders...Installing NGT Guest Agent...Setting up Nutanix Guest Tools - VM mobility drivers.Successfully set up Nutanix Guest Tools - VM mobility drivers.Installing Nutanix Guest Agent Service.Failed to install Nutanix Guest Tools.ERROR: Failed to install Nutanix Guest Tools. Check /tmp/ngt_install_log_20230627142527.txt for logs.$ sudo cat /tmp/ngt_install_log_20230627142527.txt[2023-06-27 14:25:31] {installer_factory.py:57} INFO - Using Linux Installer for centos stream linux distribution.[2023-06-27 14:25:34] {install_ngt_core.py:86} INFO - Setting up folders...[2023-06-27 14:25:34] {install_ngt_core.py:

Below are new knowledge base articles published on the week of June 18-24, 2023.KB 13781 - Alert - A130049 - SynchronousReplicationVolumeGroupAttachmentsLost KB 14576 - Alert - A160177 - Host limit check KB 14881 - Unable to configure LDAP in Prism KB 14887 - General failure when attempting to ping from Windows guest VMs KB 14912 - DataLens Trial Ends Without Disabling Teiring in Files KB 15000 - Simultaneous upgrades of Files and Files Manager fail KB 15004 - Nutanix Files: File console error "Error Reaching file server" when launched from PC or from PE accessed through PCNote: You may need to log in to the Support Portal to view some of these articles.

Hi Folks,With an increasing focus on sustainability across IT organizations, we’re getting more and more questions from customers.  As such, we’d like to draw the community’s attention to the following resources:Blog: Digging into Data Center efficiency, PUE and the impact of HCITechnote: Monitoring and Measuring Power ConsumptionWe’ve also started to collate some of the analysts’ reports, customer case studies and other materials on a solutions page as part of nutanix.com that we’ll be updating with new resources and material as it becomes available.  Additionally, we’ll shortly be posting a blog series on nutanix.dev entitled ”7 Strategies for reducing consumption and improving sustainability with the Nutanix Cloud Platform” so look out for that!As always, please give us your feedback and questions via the community so we at Nutanix can better help support your organization's sustainability goals and ESG agenda. Many Thanks,-mat

Below are new knowledge base articles published on the week of June 11-17, 2023.KB 14181 - Alert - A160004 - File Server scale-out failed KB 14293 - NCC Health Check: ec_enablement_check KB 14924 - HPDX : LCM upgrade support for Nodes below SPP v2021.04.x for HPDX Gen10 and Gen10 Plus KB 14951 - NGT installation may fail in Red Hat Enterprise Linux 9 guests KB 14956 - Uhura in crashloop due to UnicodeEncodeError caused by non-ASCII character in VM name KB 14963 - LCM: AOS upgrade fails with with AttributeError: 'NoneType' object has no attribute 'TaskUpdate' KB 14977 - Certificate created with Windows Certificate Authorities may cause problems with PCDR workflow KB 14978 - VM deployment from OVA fails with "Cannot read properties of null (reading 'vm_spec')" errorNote: You may need to log in to the Support Portal to view some of these articles.

hello, I have a Nutanix cluster with 4 nodes and AHV running in my environment, but due to another project we will configure a new cluster with 4 nodes and AHV in the same network but for another purpose, I had a question, can I use the same CVM vlan of the existing cluster for the new cluster?

Hello Team,Is it possible to transform a full-flash cluster to an hybrid one without losing data? (third party platform).Licenses should not be upgraded because SSD space would not change but the necessary SAS disks would be added to add extra cold data space

I would like to ask for some help on identifying why I receive below error prior to installing Nutanix Community Edition on a HPE Gen9 Server. We want to install Nutanix Community v2.0 for some LAB testing on a single 1U server.Steps we have taken for the install.1. I have created a bootable disk on a USB with version: phoenix-ce2.0-fraser-6.5.2-stable-fnd-5.3.4-x86_642. After boot all looks OK and we are configuring the disks as below: Attached is "Disk_config.PNG" - This is what we have as a Disk. Only C is SSD. The 16GB is the Install Media.3. I accept the EULA and scroll to the bottom4. Here is where the issue appears. We receive an ERROR Please supply 'Serial Number'. I have checked in NEXT and online but no luck..5. When I hit Enter it goes back to EULA.I was able to install the same way when I do it on ESXI, but on bare metal it looks like we are failing some king of S/N check..

I’m testing Nutanix on an old server (1065-G5 generation). The connection between Prism and vCenter is registered, but not established.  I’m using AOS 5.20.4, ESX 7.0.3, NCC 4.5.0.2. The port 80 is opened and redirected to HTTPS. What could be the cause?

Below are new knowledge base articles published on the week of June 4-10, 2023.KB 14305 - Dark site deployment of pc.2022.9 using DNS 10.0.0.0 causes the UI to fail loading with the error message "no healthy upstream" KB 14664 - Cannot access the EFI Boot Manager when pressing F2 in the Prism VM console KB 14803 - NDB | Windows based Database showing "ERA_DAEMON_UNREACHABLE" in NDB UI KB 14834 - Error "Unable to obtain list of VLANs: Learning flows are not added properly or uplink eth3 is not part of bridge br0." seen on AHV Cluster After AOS Upgrade from 5.20.x to 6.5.x KB 14940 - LCM 2.6+ UI page blank when loaded on an older version of Chrome KB 14948 - Nutanix Files: AIX clients getting error "Cannot find the current directory" KB 14955 - Network performance degradation on Oracle Linux Enterprise 7 Release 5 VMs KB 14957 - Nutanix Kubernetes Engine - Pod fails to terminate due to "ailed to get sandbox ip: check network namespace closed: remove netns: unlinkat" error KB 14959 - Pris

I’m developing Ansible playbooks to deploy Linux and WIndows servers from disk images and using cloud-init (already working) and sysprep (forthcoming, I’m not a Windows specialist)The NGT Tools are pre-installed in images.The problem is that new VMs show  NGT :  “Not Installed” in Prism.Is there something else to do ?Thx

Hi AllHavoc struck this morning when I tried to move my AHV cluster from old switch stack to new switch stack - the hosts, I think went into panic mode and started to restart various VMs.The background to this is:  I have 2 x Dell X4012 core switches and 2 x Dell N3024 ToR switches, currently due to moving VMware environment to Nutanix only 1 x X4012 is connected to NIC 1 on each of the 3 hosts.  From the X4012 there is a cross connect into the old VMware network Core blade switches (Dell 8024 x 2) which are connected to the old ToR N3048 switch stack, these are then connected to the router for VPLS and DMZ. So to move the connectivity, I thought I could add the second NICs of the hosts to the second X4012 and disconect the crossconnect and the first NICs thus using the newer switches, albeit on the opposite NICs.  I planned to reconfigure and update the first X4012 and add back into the stack with a LAG to the N3024 stack and no crossconnect.  I moved the NIC connections and lost all

Hello Nutanix Community,We are running Nutanix HCI on Lenovo servers having three-node cluster & currently the cluster has less capacity. We have 2 empty HDD slots on each Lenovo serves and we are planning to insert same capacity HDD drives on all 3 servers. So totally 6 HDD with a capacity of 2.4TB each.I would like to know how to configure and expand the storage? Please note that I’m new to Nutanix so kindly help me from scratch:-)Thanks in advance to everyone.

Hey guys, newbie to the forum here. I recently setup a ce version of Nutanix in our work lab environment on vsphere. Up until last week I was able to log into the gui, I can still login via putty.When I try to log into the gui now, via xxx.xxx.xxx.xxx:9440/console/#login - I get the above message.I have also had the message "server is not reachable”I did think about trying the install again but thought I would ask the question first and see if anyone else has had the same problem and if so how they got around it?  Thanks in advance.

Below are new knowledge base articles published on the week of May 21-27, 2023.KB 14415 - Alert - A160169 - File Server with Protection Policies Unregistered or Deleted KB 14509 - How to enable the ‘Convert licenses’ button on the license portal KB 14811 - NVMe drives missing after Lenovo firmware update KB 14868 - Lenovo - UEFI and XCC Upgrades are disabled in LCM for Whitley platforms on ESXi Hypervisor KB 14870 - Lenovo : NIC upgrades are disabled for Lenovo Hardware KB 14879 - Clusters with Prism Central Disaster Recovery (PCDR) configured could experience PC-PE sync issues on upgrading the target PCDR cluster to AOS 6.5.3Note: You may need to log in to the Support Portal to view some of these articles.

Hello,We used compression and deduplication for a while but now it is not necessary.I disabled these functions in the storage settings but the cluster is still showing the dedup space savings with no changes. This is after a week or so of turning dedupe off.I can’t find any documentation around disabling dedupe and what is required to ‘unoptimize’ the data.I’m using AOS 5:15.5.1 LTS and this is an old NX-1050 3 node system.TIA 

Hello, I have a Nutanix 1175S-G8 and I need to enter the IPMI to see the status of the system hardware. I would like to know if I can enter the IPMI without doing the initial configuration or installing a block, it would help me a lot to know, thanks!

Hello,Does "Host Boot Disk Repair" require IPMI and cvm/host to communicate with each other?Is IPMI cable connection required?Does it fail if there is no communication? Thank you.

Below are new knowledge base articles published on the week of May 28-June 3, 2023.KB 14727 - Samsung MZQL27T6HBLA-00A07 Drives running older FW can experience read errors KB 14801 - File Analytics upgrade failed with Error: Upgrade failed: sudo bash /opt/nutanix/verify_services.sh failed remotely KB 14850 - NDB - A PostgreSQL clone fails with message: "Database recovery failed. Check recovery script logs for detailed information" KB 14917 - Cluster Expansion might get stuck on the AOS version between 6.1 and 6.5.2.x KB 14920 - Received discovery saying cluster has one or more nodes having different foundation versionsNote: You may need to log in to the Support Portal to view some of these articles.

We want to configure Nutanix Flow Security for which we would like to whether we need to consider configuring anything major on NTX Flow networking side or the micro segmentation will do the intended job ? 

I just created a new cluster but there is no default virtual switch created (vs0).Is this something expected ? Ventura