Deployment Success

I would like to ask for some help on identifying why I receive below error prior to installing Nutanix Community Edition on a HPE Gen9 Server. We want to install Nutanix Community v2.0 for some LAB testing on a single 1U server.Steps we have taken for the install.1. I have created a bootable disk on a USB with version: phoenix-ce2.0-fraser-6.5.2-stable-fnd-5.3.4-x86_642. After boot all looks OK and we are configuring the disks as below: Attached is "Disk_config.PNG" - This is what we have as a Disk. Only C is SSD. The 16GB is the Install Media.3. I accept the EULA and scroll to the bottom4. Here is where the issue appears. We receive an ERROR Please supply 'Serial Number'. I have checked in NEXT and online but no luck..5. When I hit Enter it goes back to EULA.I was able to install the same way when I do it on ESXI, but on bare metal it looks like we are failing some king of S/N check..

I’m testing Nutanix on an old server (1065-G5 generation). The connection between Prism and vCenter is registered, but not established.  I’m using AOS 5.20.4, ESX 7.0.3, NCC 4.5.0.2. The port 80 is opened and redirected to HTTPS. What could be the cause?

Below are new knowledge base articles published on the week of June 4-10, 2023.KB 14305 - Dark site deployment of pc.2022.9 using DNS 10.0.0.0 causes the UI to fail loading with the error message "no healthy upstream" KB 14664 - Cannot access the EFI Boot Manager when pressing F2 in the Prism VM console KB 14803 - NDB | Windows based Database showing "ERA_DAEMON_UNREACHABLE" in NDB UI KB 14834 - Error "Unable to obtain list of VLANs: Learning flows are not added properly or uplink eth3 is not part of bridge br0." seen on AHV Cluster After AOS Upgrade from 5.20.x to 6.5.x KB 14940 - LCM 2.6+ UI page blank when loaded on an older version of Chrome KB 14948 - Nutanix Files: AIX clients getting error "Cannot find the current directory" KB 14955 - Network performance degradation on Oracle Linux Enterprise 7 Release 5 VMs KB 14957 - Nutanix Kubernetes Engine - Pod fails to terminate due to "ailed to get sandbox ip: check network namespace closed: remove netns: unlinkat" error KB 14959 - Pris

I’m developing Ansible playbooks to deploy Linux and WIndows servers from disk images and using cloud-init (already working) and sysprep (forthcoming, I’m not a Windows specialist)The NGT Tools are pre-installed in images.The problem is that new VMs show  NGT :  “Not Installed” in Prism.Is there something else to do ?Thx

Hi AllHavoc struck this morning when I tried to move my AHV cluster from old switch stack to new switch stack - the hosts, I think went into panic mode and started to restart various VMs.The background to this is:  I have 2 x Dell X4012 core switches and 2 x Dell N3024 ToR switches, currently due to moving VMware environment to Nutanix only 1 x X4012 is connected to NIC 1 on each of the 3 hosts.  From the X4012 there is a cross connect into the old VMware network Core blade switches (Dell 8024 x 2) which are connected to the old ToR N3048 switch stack, these are then connected to the router for VPLS and DMZ. So to move the connectivity, I thought I could add the second NICs of the hosts to the second X4012 and disconect the crossconnect and the first NICs thus using the newer switches, albeit on the opposite NICs.  I planned to reconfigure and update the first X4012 and add back into the stack with a LAG to the N3024 stack and no crossconnect.  I moved the NIC connections and lost all

Hello Nutanix Community,We are running Nutanix HCI on Lenovo servers having three-node cluster & currently the cluster has less capacity. We have 2 empty HDD slots on each Lenovo serves and we are planning to insert same capacity HDD drives on all 3 servers. So totally 6 HDD with a capacity of 2.4TB each.I would like to know how to configure and expand the storage? Please note that I’m new to Nutanix so kindly help me from scratch:-)Thanks in advance to everyone.

Hey guys, newbie to the forum here. I recently setup a ce version of Nutanix in our work lab environment on vsphere. Up until last week I was able to log into the gui, I can still login via putty.When I try to log into the gui now, via xxx.xxx.xxx.xxx:9440/console/#login - I get the above message.I have also had the message "server is not reachable”I did think about trying the install again but thought I would ask the question first and see if anyone else has had the same problem and if so how they got around it?  Thanks in advance.

Below are new knowledge base articles published on the week of May 21-27, 2023.KB 14415 - Alert - A160169 - File Server with Protection Policies Unregistered or Deleted KB 14509 - How to enable the ‘Convert licenses’ button on the license portal KB 14811 - NVMe drives missing after Lenovo firmware update KB 14868 - Lenovo - UEFI and XCC Upgrades are disabled in LCM for Whitley platforms on ESXi Hypervisor KB 14870 - Lenovo : NIC upgrades are disabled for Lenovo Hardware KB 14879 - Clusters with Prism Central Disaster Recovery (PCDR) configured could experience PC-PE sync issues on upgrading the target PCDR cluster to AOS 6.5.3Note: You may need to log in to the Support Portal to view some of these articles.

Hello,We used compression and deduplication for a while but now it is not necessary.I disabled these functions in the storage settings but the cluster is still showing the dedup space savings with no changes. This is after a week or so of turning dedupe off.I can’t find any documentation around disabling dedupe and what is required to ‘unoptimize’ the data.I’m using AOS 5:15.5.1 LTS and this is an old NX-1050 3 node system.TIA 

Hello, I have a Nutanix 1175S-G8 and I need to enter the IPMI to see the status of the system hardware. I would like to know if I can enter the IPMI without doing the initial configuration or installing a block, it would help me a lot to know, thanks!

Hello,Does "Host Boot Disk Repair" require IPMI and cvm/host to communicate with each other?Is IPMI cable connection required?Does it fail if there is no communication? Thank you.

Below are new knowledge base articles published on the week of May 28-June 3, 2023.KB 14727 - Samsung MZQL27T6HBLA-00A07 Drives running older FW can experience read errors KB 14801 - File Analytics upgrade failed with Error: Upgrade failed: sudo bash /opt/nutanix/verify_services.sh failed remotely KB 14850 - NDB - A PostgreSQL clone fails with message: "Database recovery failed. Check recovery script logs for detailed information" KB 14917 - Cluster Expansion might get stuck on the AOS version between 6.1 and 6.5.2.x KB 14920 - Received discovery saying cluster has one or more nodes having different foundation versionsNote: You may need to log in to the Support Portal to view some of these articles.

We want to configure Nutanix Flow Security for which we would like to whether we need to consider configuring anything major on NTX Flow networking side or the micro segmentation will do the intended job ? 

I just created a new cluster but there is no default virtual switch created (vs0).Is this something expected ? Ventura

Hi All,We currently have an 1 Block, 3-node cluster (NX-1065-G5) with approximately 50 VMs on it.  It is approaching end of life, and we are replacing it with another 1 Block, 3-node unit (NX-1065N-G8).  At end-state all of the VMs will be on the new hardware, and the old hardware will be powered down.Would we be better to…Build the new unit as a brand new cluster, and move all the VMs to it using Nutanix Move. Expand the existing cluster by adding the new hardware to it, and then remove the old hardware from the cluster. Has anyone gone through either of these processes?Thank you for your suggestions.Marlon M.

Hello thereI am new for nutanix.I want to enable foundation service in a cvm. That cvm is not in any cluster.How can i do that? 

Below are the top knowledge base articles for the month of May 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 2090 - AHV host networking KB 1113 - HDD or SSD disk troubleshooting KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 8514 - NCC Health Check: fs_inconsistency_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 2473 - NCC Health Check: cvm_memory_usage_check KB 6945 - How Upgrades Work at Nutanix KB 14671 - /home partition is filling up due to continuous lcm log collection KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupplyDown KB 4872 - How to cancel an ongoing LCM update operation using the "Stop Update" feature KB 14748 - Unable to restore VMs/VGs having vDisks larger than 4TiB from a recovery po

Using LCM to update Foundation to version 5.4 I am finding that it consistently fails on Lenovo hardware.I’ve tried two clusters so far that were both at AOS version 6.5.2 but both LCM updates of Foundation to version 5.4 failed.Ominously there is mention in the Field Installation Giude for Foundation 5.4 (link below) that “Software Update” should not be used to update Foundation on Lenovo platforms, and advises to use the command line instead.It worked when using the command line, so my question is: what’s going wrong when LCM attempts this?https://portal.nutanix.com/page/documents/details?targetId=Field-Installation-Guide-v5_4:fie-upgrade-foundation-vm-c.htmlWhat tends to happen is that most nodes except 1 or 2 are successfully updated, with the remaining node neeing to be done by hand from the command line.

I want to create a configuration in Sizer that takes a snapshot once a day.However, an error message is displayed on Sizer and configuration is not possible."Cluster: 'Cluster-1' nodes with SSD capacity less than 7.68TB are not allowed when configuring Hybrid nodes with RPO of 6 hour and node capacity ranging from >96TB upto 136TB. For more info, refer to Nutanix Maximum Configurations & Snapshot Frequency Field Requirements"Sizer's workload only has Daily Snapshots set."Hourly Snapshot Retained" is unchecked.However, for some reason, the condition check for 6 hours RPO is caught, and the hardware cannot be configured.What should I do to remove this error?

HiNutanix 6.6.2.5What is the difference for the following storage containers, except the replication factor, compression, etc..) ?  I mean what is meant to be placed for the certain containers.For example, when I deployd Prism Central, then there was an option between “default-..” and “SelfServiceContainer”, so my question is, which is for what (images, VM’s, etc..)..?Thanks.RegardsRaul

Below are new knowledge base articles published on the week of May 14-20, 2023.KB 13851 - Alert - A160159 & A160160 - File Server Volume Group Configuration Checks KB 14102 - Alert - A160163 - File Server Share Permission Migration failed KB 14434 - Migrate a vDisk of a VM on a 100% full container to another container stuck at 0% KB 14550 - Prism Central - Cluster efficiency report does not show proper output for PE clusters KB 14698 - Space Accounting | Prism shows different space usage for a VM than the Guest OS shows KB 14720 - NDB - Listing and changing the TimeZone settings in NDB KB 14725 - Cluster Expansion failed on discovery OS with error "Per node tasks failed for nodes" KB 14769 - Prism - Banner message "Your environment is partially licensed. The operational features and data will be available for licensed clusters only." KB 14781 - Reinstalled Hyper-V host failed to join the Failover Cluster with error 0x800700005 KB 14789 - Karbon Platform Services (KPS) user unable t

Can someone let me know how I restart the upgrade on the failed host? I cannot seem to find any restart/retry button.The host failed to go into maintenance mode and now upgrade says aborted on this one host.I have fixed the cause of maintenance mode now so it will be fine. 

Hi, I’m trying to make some changes to a configuration I put together for a customer, in relation to the Mine backup. I am trying to alter any aspect (in particular I’m trying to change the retention to be longer, wtih  fewer VM’s) - but each time I try I get the error “ The number of Server Virtualisation VMs in cluster: CLUSTER should not be more than total nodes in the cluster. “ Anyone know what this is please?

Dears:We have a 3 node pure NVME SSD clusters with RF 2. Now we plan to expand more 5 nodes and change the RF from 2 to 3. We have a little worried about the performance on :(1). During conversion phase from 2 copies to 3 copies.(2). For BAU usage, if RF3 performance will slower than RF2 because every write need do 3 times compared of 2 times. I got the question 1 answer from Nutanix Resiliency – Part 2 – Converting from RF2 to RF3 | CloudXC (joshodgers.com) and want to see any more experience. For question 2, any experiences could be shared? Thank you very much! P.S. We have enabled compression feature.

Below are new knowledge base articles published on the week of May 7-13, 2023.KB 13454 - Alert - A300440 - RecoveryPlanDynamicNetworkGatewayDeletionFailure KB 14266 - Frequent Critical Alerts 'The remote availability zone x.x.x.x is unreachable' on PC KB 14722 - Nutanix Security Central (formerly FSC) - Enabling NIST CFS v1.1 Policy KB 14734 - NDB - DB Server Provisioning fails with error: "Unable to sysprep machine or sysprep is taking too long (> 30 min)." KB 14736 - IPMI is not responsive GUI/CLI after 3rd party SNMP configuration NX G6 G7 KB 14772 - Unable to manage checks or view check history on Prism Element Health dashboard unless a filter is used. KB 14778 - File Analytics - FA 3.2.1 may fail to start services after a reboot KB 14793 - Windows 2022 with UEFI enabled - No letter assigned to disk after running SSRNote: You may need to log in to the Support Portal to view some of these articles.