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2988 Topics
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
Top KB Articles for October 2024

Below are the top knowledge base articles for the month of October 2024.KB 3827 - Alert - A130087 - Node Degraded KB 8094 - NCC Health Check: disk_status_check KB 1113 - HDD, SSD, and HBA troubleshooting KB 8514 - NCC Health Check: fs_inconsistency_check KB 6945 - How Upgrades Work at Nutanix KB 4639 - How to place CVM and host in maintenance mode KB 8098 - How to renew your expired licenses or update your cluster with renewed licenses KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 5987 - Reclaiming Licenses KB 4158 - Alert - A1104 - PhysicalDiskBad KB 4206 - NCC Health Check: degraded_node_check KB 12394 - Enter a node into maintenance mode or Exit a node from maintenance mode KB 14298 - Account has been locked. Please contact portal-accounts@nutanix.com error at the Support Portal login page KB 1523 - NCC Health Check: disk_usage_check KB 8842 - NCC Health Check: cassandra_ssd_size_check KB 13150 - NCC Health Check: cfs_fatal_check

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Albert Mendoza
Nutanix Employee
29 days ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending November 2, 2024

Below are new knowledge base articles published on the week of October 27-November 2, 2024.KB 13679 - Alert - A150014 - AcropolisPCSpanSessionInfoError KB 16432 - Alert - A160194 - FileServerBlockedClientsMigrationFailed KB 17017 - Flow Network Security (FNS) Next-Gen (NG) Migration Prechecks - Policy Limits KB 17018 - Flow Network Security (FNS) Next-Gen (NG) Migration Prechecks - Subnet - Network Controller not enabled KB 17390 - Outdated license file. Please download the latest license file from the portal and try again KB 17450 - Prism Central dashboards/metrics not missing data for cluster memory usage KB 17520 - Nutanix Disaster Recovery – Cannot recover VM from this Recovery Point. Failed to get VM Recovery point with UUID <UUID> KB 17644 - Prism Central – Welcome banner reverts to default KB 17721 - “License class and license mode cannot be appliance and NX-LOD” KB 17734 - Prism Central Deployment fails with error - "Encountered Exception in post_deployment step: Deployme

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Albert Mendoza
Nutanix Employee
29 days ago
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KamerynnAdventurer
asked in Installation & Configuration
Cluster has dual stack enabled

Hi,I’m getting this error when trying to register the Prism Central. Has anyone seen this before and is there an easy fix?CE version 2.1PC 2024.2 Thanks,

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1 month ago
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SpringtimePathfinder
asked in Installation & Configuration
Install Nutanix CE on DL380 Gen10

Hello,we are evaluating Nutanix for our datacenter deployment, and were thinking to install CE on one of our older DL360 Gen10 servers that we have here, just to see the interface, UI etc.However, I am completely failing to install it. Neither USB (tried Rufus with GPT and MBR, as well as unetbootin) nor mounted ISO via ILO are being recognized. I tested with Proxmox ISO, and it loaded instantly via ILO/ISO.Any recommendations on what to check or what might be causing the issue?Thanks

1315
JeroenTielen
1 month ago
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WallaceFAdventurer
asked in Installation & Configuration
Anyone Running HPE Oneview? Looking for advice

Hello,Newbie here. We are just moving off of VMware to Nutanix and have an issue. We use HPE OneView to manage bare metal servers that we have at various locations and is running in VMware but HPE tells us it’s not supported on the Nutanix hypervisor. We can’t be the only shop that has a OneView appliance and are moving to Nutanix from VMware. So I am reaching out to the community here in the hope that someone has been down this path and can point the best way forward to still use OneView.

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1 month ago
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EviatarAdventurer
asked in Installation & Configuration
Error during deploy Prism Central

HeyMy environment:   And Prism Central 2024.2 I have some old NX-1465-G5 appliance and try to deploy AOS 6.10 as I been told in this topicCompatibility Check: Upgrading Nutanix NX-1465-G5 to AOS 6.10 | Nutanix CommunityMy procedure was:Install last CE on my appliance (all 4 nodes) Run Foundation tool Deploy Prism Central via Prism-Element (after config a network and set NTP / DNS servers) Connect Prism-Element to Prism-CentralAbout the end of the PC deployment (post-install stage) I get the error:Encountered Exception in post_deployment step: Failed to enable micro services infrastructure on PC: deploy msp:Error deploying addons: failed to deploy monitoring addon: failed to deploy and verify kube-prometheus: failed to verify kube-prometheus: Operation timed out: failed to verify kube-prometheus: expecting 1 available replica of k8s prometheus in ntnx-system namespace. Currently running: 0But the Now, at Prism-Central, Under Microsementation (That I need to enable), I cant to enable the

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1 month ago
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ThomasMTrailblazer
asked in Installation & Configuration
re-open of topic "Stretch 3-Node Cluster Across 3 Locations"

Due to recurring discussions with customers, here again the question about the technical background. why can't I split Nutanix nodes in a cluster across 3 locations (these are less meters apart)? ESXi can do that, other virtualization solutions too (MS HV, PVE).I'm interested in a technical explanation, that it's not supported, I know, but why?In fact can we build stretched Clusters across Locations (No geolocations)? Thanks in advance  

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ktelep
Nutanix Employee
1 month ago
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dimastrAdventurer
asked in Installation & Configuration
Can not login into prism

Hello, anyone can help me ? i have problem on my nutanix ce, i cannot login to my prism, it just processing like in my pics.  

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D
1 month ago
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vSeanClarkVoyager
posted in Installation & Configuration
How to restart ce_installer after loading correct igc network module?

I was able to successfully overcome the lack of the proper igc modules for my Intel 2.5 gbps nics on my protectli homeserver (like a NUC but not).  The blog here helped, and I simply downloaded the igc module from Satoshi’s site.  But now the problem is I restart the installer with “./ce_installer && screen -r”, but it fails with the following error that makes it sound like it is upgrading versus installing for the first time.  Following is picture of the error:   Is there way to signal this is as a first time installation?  Should I wipe all the disks in my system before doing the install?  (The disks are currently part of a Ubuntu KVM install that I assumed could be be blown away by the Nutanix installation.)Thanks in advance for any tips.

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V
1 month ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending October 26, 2024

Below are new knowledge base articles published on the week of October 20-26, 2024.KB 16404 - How do I check if a Volume Group still has active iSCSI sessions? KB 17444 - Unable to create AHV VM using service account user KB 17459 - NDB – Oracle DB Server VM Registration fails with incorrect credentials error KB 17482 - Imaging ESXi 8U3 with AOS 6.8.1.x may fail KB 17511 - DR – replications stuck at 0% due to a CVM being down in the remote cluster KB 17556 - Windows VM shows the network adapter as red hat virtio ethernet adapter KB 17656 - CVM High Availability alert in vCenter KB 17664 - Nutanix Files – File Server Replication Job is stuck/idle KB 17685 - Nutanix Files - Ubuntu Client NFS Support KB 17699 - Warning! The current license level does not allow for the use of this feature. (Cluster Lockdown Feature) KB 17725 - Flow Network Security (FNS) and Flow Virtual Networking (FVN) support of Storage-only and Compute-only clustersNote: You may need to log in to the Support Portal to

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Albert Mendoza
Nutanix Employee
1 month ago
M
Meng SengVoyager
asked in Installation & Configuration
Disable ICMP timestamp request remote disclosure

Hi, is there anyway to disable ICMP timestamp request remote disclosure on nutanix? Or is there any articles that states that this is necessary for nutanix functionality.

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A
1 month ago
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SsekazingaWayfarer
asked in Insights Support Automation
What's the Nutanix Dashboard Version of VMware Aria Operations (works like Aria)

Am trying to create dashboard portal for our Monitoring Video wall. One page showing what’s going on Nutanix without logging in to the Prism Central infrastructure dashboard. Just like VMware Aria Operation works.

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A
1 month ago
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ClubKAdventurer
asked in Installation & Configuration
Node Stuck in Removal Process

Long story short we are swapping over to newer Nutanix chassis and replacing a few nodes. The previous tech had issues imaging the new chassis. However, in the prism hardware tab, the chassis is present (i think the previous tech was able to get it added somehow despite previous issues). I was able to go through foundation and get the new chassis nodes imaged and ready to be added back to the cluster, but the information remains in Prism and we cannot remove it. The new nodes show up when we select the expand cluster option, but the information (host ips, etc.) matches what is already in Prism, so it cannot be added. We are using a 5.x AOS and cannot upgrade.We need a way to forcibly remove the stale information regarding the nodes that is still present in the cluster. So far we have tried the following with support and are hoping someone has possibly seen something like this before. We tried removing the nodes through Prism, but the 1st node we tried to remove is showing the meta data

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C
1 month ago
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bpershall9962Voyager
asked in Installation & Configuration
Unable to compelte Nutanix installation | KVM not loaded into kernel

Attempting to install Nutanix CE on home build system for home lab. Running into issues finishing the installation. When the installer attempts to create a virtual machine it’s unable to find the KVM kernel module and it doesn’t look like qemu-kvm is actually preinstalled on the ISO. After the installation fails and kicks me into a fallback TTY I attempt to load the KVM module with no success due to it not being installed. After installing qemu-kvm I’m unable to get back into the installer to finish the installation. Seems like an oversight in the latest ISO? Any assistance on this would be greatly appreciated. Attempting to install on bare metal. 

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1 month ago
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Akash_1993Trailblazer
asked in Installation & Configuration
One Click Prism Central Deployment is Failing because of timeout

Hi TeamI am trying to setup Prism Central in Nutanix CE. I have configured the required details in Prism Console for deploying prism central. My deployment is failing repeatedly and getting the error saying it’s failed in tarball extraction phase. I have tried multiple times and every time I saw the issue in UI. I went through the /home/nutanix/data/logs/genesis.out logs to get more details on the issue. I found something interesting there. When we start the Prism central deployment, it first tried to download the prism central tarball and unzip it. One it’s unzipped then it’s start to convert the qcow2 file to image. when it start to convert the qcow2 → image , the command is configured with a timeout of 1800 sec. Please have a look into the below log line. 2024-07-01 08:55:17,702Z INFO 25030000 uvm.py:1606 Running cmd ['/usr/bin/timeout', '1800', '/usr/local/nutanix/bin/qemu-img', 'convert', '-p', '-f', 'qcow2', '-O', 'raw', u'nfs://127.0.0.1/default-container-40804253832490/pc.2022.

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1 month ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending October 19, 2024

Below are new knowledge base articles published on the week of October 13-19, 2024.KB 17460 - Installing NKP in ROBO and Edge clusters with CSI 2.x KB 17491 - NGT ISO fails to mount to guest VM on ESXi KB 17550 - Configuring SQL monitor on PC fails with error "Test connection failed with given parameters" when using a custom port value KB 17571 - Unable to backup vTPM enabled VMs with 3rd party vendors KB 17597 - How Containerd Mirroring works in Nutanix Kubernetes Platform (NKP) KB 17611 - Flow Network Security Next-Gen | The traffics between VMs in secured entities appear in "Discovered" traffic when the security policy is in Monitor mode KB 17632 - File analytics upgrade fails when the underlying PE cluster has undergone a REIP procedure KB 17659 - Nutanix File - Upgrade of file server NUTANIXFILE failed due to ESX hosts connectivity failed KB 17665 - Remote support tunnel is not working due to py2 to py3 migration KB 17672 - Error 503 when running "v3/hosts/list" API calls in Prism

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Albert Mendoza
Nutanix Employee
1 month ago
M
MathiasGuillExplorer
asked in How It works
Does PRISM Central supports /api/nutanix/v3/webhooks API

Hello,I am writing to inquire whether PRISM Central supports the same REST APIv3 webhooks as PRISM Element. The documentation for the webhooks I am referring to can be found here: https://portal.nutanix.com/page/documents/details?targetId=AHV-Admin-Guide-v5_10:ahv-webhooks-event-notifications-c.htmlThanks and regards,Mathias Guillemot

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Jamie Terrell
1 month ago
M
Meng SengVoyager
asked in Installation & Configuration
Best way to rebuild single node cluster to 5 node cluster with all the VMs intact

What is the best way to rebuild a single node cluster to a 5 node cluster with all the VMs intact with minimal downtime?

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Kcmount
1 month ago
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shatterstormVoyager
asked in Installation & Configuration
How to get WinPE drivers for a Nutanix system when I cannot activate my account in support portal

I am trying to get the WInPE drivers so I can support our virtual device hosted on a Nutanix system.  However, every link directs me to the Nutanix support page where I have to activate my ID with a licence code or serial number.  I am the consumer of the system, I have none of these values, and my server team who might have these will not give me the codes.  What can I do to get the drivers I need so I can do my job and test our OSD processes with a Nutanix VM client?

463
S
1 month ago
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dharm99Adventurer
asked in Installation & Configuration
AOS version upgrade on centos 7

Hi I am running AHV and CVM on centos 7 OS along with Nutanix instance with below software's version.  AOS - el7.nutanix.20191030.415CE 2019.11.22 I wanted to do patch/upgrade of AOS version on centos 7 OS.Please let me know the steps to do this activity, if it is still possible.  Thanks!!

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1 month ago
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending October 12, 2024

Below are new knowledge base articles published on the week of October 6-12, 2024.KB 17427 - NDB Registration fails when disk ID in Prism and OS do not match KB 17477 - AHV imaging failure on AMD HPE DX385 Gen11 24NVMe and DX365 Gen11 10 NVMe platforms when PM1733a NVMe 15.36 TB drives are used KB 17523 - NDB - Time Machine PITR Operations Failing on NDB 2.6 KB 17526 - Nutanix Files – Remove read-only setting from shares KB 17612 - Nutanix Files - File Server Partner Server Connectivity Down alert raised after Nutanix Files upgrade to 5.0 - 5.0.0.2 KB 17615 - AHV node boots with ESXi after LCM AHV upgrade KB 17618 - Flow Network Security (FNS) ID Based Security cannot sync with Korean version of Windows Server KB 17622 - DR | VMs with vGPUs assigned fail to migrate or be restored to target cluster using PD-Based DR KB 17627 - vCenter Server XX.XX.XX.XX is not reachable from Nutanix Collector KB 17628 - Update VM operation failed on Prism Central with error "Failed to get schema for clu

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Albert Mendoza
Nutanix Employee
1 month ago
P
PolaAdventurer
asked in Move Application Migration
hyper-V agent failed

 Hello our source server is hyper-v 2022and installation nutanix agent failed , after install agent manually on custom port and enable winrm , we face this issue

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I
Nutanix Employee
1 month ago
M
marcelolisboa9510
asked in Installation & Configuration
Nutanix with any Extreme Network Switch

Hi everyone, I was looking at the documentation and the switches recommended by Nutanix itself:https://portal.nutanix.com/page/documents/solutions/details?targetId=BP-2050-Physical-Networking.html Is there any reason why no Extreme Networks switch is on the list? Some clients have requested that the provided equipment be on this list, but there are some very similar (if not fully compatible) models with several Extreme Networks devices, like the Extreme Networks 7520-48Y or Extreme Networks 8520-48Y.Is there any reason for this? Or is it simply because someone needs to approve it from either side?

693
DylanH
1 month ago
M
mohsin6565Adventurer
asked in Installation & Configuration
AHV networking query

After completion of foundation of new Nutanix nodes, what are the steps & network configurations required for AHV & shifting the nodes from L2 switch to L3 switch / core switchPlease let me know the sequence . Thank you.

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DylanH
1 month ago
S
sshahriiAdventurer
asked in Installation & Configuration
Prism Central 2023.4.0.2 issues

We made an update our Prism Central to 2023.4.0.2 version.Our administrators are unable to login to PC via ldap user after we made update to 2023.4.0.2 version.Only local admins could to login.I tried to upgrade PC to new version 2023.4.0.4 .But progress is stuck on 5 percent (Preupgrade step)LCM not works.We tried cluster restart.But it didn't help.Please help us to find some solution in this case

812
DylanH
1 month ago

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