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I am getting ready to deploy a new Nutanix cluster next week and am preparing my Foundation VM. I have imported the 7.5.1.6 AOS package which then states that the minimum AHV version is 11.0.1.2-33. I’ve then downloaded this ISO from the link direct within Foundation and imported but I then get the message that this in an unsupported Hypervisor. I’ve updated the whitelist but the hypervisor is still showing as not in the whitelist. Am I ok to just install or do I need to check something else?
Below are new knowledge base articles published on the week of June 7-13, 2026.Support Portal login required:KB-21160 - NDB | Prerequisites for Upgrading Oracle ASMLIB from v2 to v3 with Nutanix Database Service (NDB) KB-21711 - NDB | Pre-Patch Validation Runbook for SQL Server AG clusters patched via NDB KB-21730 - MIG Configuration Not Retained After Nutanix Kubernetes Platform (NKP) Upgrade KB-21740 - Modifying Prism Central-only alerts generates a failing task on Prism Element KB-21763 - Nutanix DR | Cross-Cluster Live Migration (CCLM) does not progress due to MTU mismatch between the source and the target clusters KB-21770 - FVN: Node disconnected from the Network Controller Alerts due to Ikat Proxy (Envoy) crash on Prism Central KB-21774 - NKP rook-ceph-osd Pods Experience Failure After PVC Resize KB-21803 - Kemp Load Balancer HA checks fail in Nutanix Flow VPC KB-21806 - Fanout API Task Execution Failure When Updating System Defined Alert Policies KB-21810 - Commvault backups ma
I have encountered a roadblock while configuring LDAP and SAML authentication from the same domain for a Customer. The Customer wants that whenever a user logins , it does from SAML and whenever a service account is logging into PC , it uses LDAP. Is there a way to configure this in Prism Central?
i have a nutanix cluster of node with (25gb ) uplink and LACP is configured on it . i need to to expand cluster with nodes with ( 100GB ) uplink .i prepared the new node with below configuration:1- re-imaged the new node with same version of AOS and AHV as the existing cluster 2- configured the the new node with LACP my questions:1- is there any impact to cluster that we mix speed of network as some node work with 25g and other with 100g ?2- in expand cluster steps the is tab of network configuration is mandatory to set its configuratiion or can skip this configuration as i configured on new node , what will happen if i skip network configuration during expand 3- how long the expand will take to expand 4 node ?
Below are the top knowledge base articles for the month of May 2026.KB-13150 - NCC Health Check: cfs_fatal_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-21372 - Prism Central displays an alert for high disk usage in /home/log/audit KB-21471 - Investigation and Mitigation Guidance for CVE-2026-31431 on Nutanix Products KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-21134 - Alert "Inconsistent Virtual Switch State Detected" after AHV Upgrade to 11.0.0.1 or 11.0.0.2 KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-13104 - Alert - Inconsistent Virtual Switch State Detected KB-6945 - How Upgrades Work at Nutanix KB-9437 - How to restore a node from LCM firmware upgrade failure
Below are new knowledge base articles published on the week of May 31-June 6, 2026.Support Portal login required:KB-21100 - NCM : Clean up duplicate data from ClickHouse DB after re-onboarding a Prism Central account KB-21375 - NCM : Troubleshooting Nutanix Cloud Manager (NCM) 2.0 Marketplace Deployment KB-21461 - Guest customization failure during VM deployment from template across Prism Element clusters KB-21466 - NX/HPE: Dark site LCM upgrade fails with "Required modules are not found" due to incorrect framework bundle KB-21642 - Platform Bootstrap Fetches Incorrect Configuration During v4 API Deployment KB-21657 - ExternalDNS on NKP Fails to Create DNS Records with Windows Server 2025 KB-21669 - NCC: salt_check false positive warning due to null characters in cron log files KB-21708 - Nutanix Central On-Premises: Incompatibility with Prism Central 7.5.1.1 KB-21718 - Harbor Valkey Pods Enter TILT Mode Due to DNS Latency in Nutanix Kubernetes Platform (NKP) KB-21728 - Removing Azure
Below are new knowledge base articles published on the week of May 24-30, 2026.Support Portal login required:KB-20912 - NCM : Restoring NCM Connectivity After Home Prism Central Disaster Recovery KB-21004 - NCM : Manual Cleanup of Nutanix Central (NC) and Nutanix Cloud Manager (NCM) Without Offboarding KB-21476 - Subnet?Extension Wizard shows empty or incomplete Virtual Tunnel End Point (VTEP) gateway list when more than 50 gateways exist KB-21552 - CVM Services Down and Genesis Crash Loop ("vNIC ntnx0 is missing") After Using "virsh start" (AHV 20230302.100173 or later) KB-21584 - Lenovo: Hostnames are not displayed in Prism and VM operations fail with AMD Zen5 (Turin) CPUs due to outdated BIOS KB-21602 - Alert - A130193 - Full Replication Started for the VM KB-21608 - Foundation Central: Removed node still shows as "Clustered" state KB-21612 - snmp_manager in restart loop after setting non-161 port number KB-21620 - NCM : Prism Central is not reachable due to backup data and PC?s NC-
Below are new knowledge base articles published on the week of May 17-23, 2026.Support Portal login required:KB-21006 - NCM : Nutanix Cloud Manager (NCM) Restoration and Remediation Scenarios KB-21102 - NCM : How to clean up NCM data from Prism Central after deploying decoupled NCM KB-21477 - In-place cluster conversion (ESXi to AHV) causes PC stack outage KB-21495 - Move - Redirect post login changes from FQDN to Move IP Address KB-21549 - Investigation and Mitigation Guidance for CVE-2026-31431 on SCVM KB-21565 - NDB : Investigation and Mitigation Guidance for CVE-2026-31431 KB-21593 - NDB: Failed to register database server: Error in attaching staging disk KB-21600 - NKP deployment fails with "RESOURCE_SHORTAGE: Not enough resources available for the VM" KB-21609 - Firmware upgrades via LCM fails on LUKS enabled clusters with AOS 7.3.x KB-21614 - Prism Central - Failed to read zeus database the specified node does not exist KB-21623 - Nutanix Kubernetes Platform: Renaming a Prism El
Hi When entering a workload in Sizer, there is an option to select the existing CPU.For example, let’s assume that we are planning to deploy 100 VMs, each with 4 vCores and 8 GB of memory. If I select “Yes, but I don’t know the current processor” and then choose Default, the estimated CPU utilization is approximately 75% when configured with a 3-node cluster, each node having 2 CPUs with 32 cores.However, if I edit the workload and select “Yes, but I don’t know the current processor”, the estimated CPU utilization increases to around 110%.In other words, I am not sure which criteria I should use when performing sizing.Why does the estimated utilization differ so significantly even though the workload itself is the same?Is there any detailed guidance available for this? It may be that I have not been able to find it, so I would appreciate your assistance.
Hi,I’ve got a question about where a VM on AHV get’s it’s time at boot-up from.Background: I was reviewing the event logs on a couple of windows servers, and looking at the bootup process. Event times, start at UTC and then a bit through the boot-up it jumps an hour to GMT (Presumably when windows time starts, and syncs with the domain) I’d prefer this not to happen, and would like the BIOS/Boot time to be GMT if possible. Does the VM “BIOS”boot time come from the CVM which I’ve found the process to change the timezone for, or the Host which the recommended configuration is to leave at UTC?Thanks in advance G
Hi Team,Could you please help by sharing the documents/procedure for the below activities?Changing the Prism Central VM hostname. Migrating Prism Central VM disks from one container to another.Appreciate your support. Thanks.Shanmugavadivel Mahali
We are trying to configure the CVM hardening recommendation to enable SNMPv3 only. The Nutanix Bible lists the command as:ncli cluster edit-cvm-security-params enable-snmpv3-only=[true|false] #Default:falseHowever, the AOS 7.5 version of the Security hardening guide doesn’t list the command and execution fails with an invalid command. How can we enable SNMPv3 only or verify that SNMPv2c is disabled?
X-Ray 6.2, trying to run the resiliency test on a 5 node cluster where 3 nodes are storage only. Is there way to configure the test to only move VMs between the 2 hyperconverged nodes?
Hi Team, We have Nutanix Prism central deployed with scale out option by having 3 PC instances in it. We would like to make it one instance instead of 3. Could you help with Nutanix articles that gives the steps to do do.
Hi Experts!We are planning a migration from an existing AHV cluster (AOS 6.x) to a new AHV cluster running AOS 7.5.1, and we need to migrate our Active Directory Domain Controllers.We are aware that the official Move documentation states that DC migration is "not recommended but can be performed with some limitations", and that AOS 6.7+ supports VM Generation ID to reduce USN rollback risks.We have a few questions :Has anyone successfully migrated Domain Controllers using Nutanix Move in an AHV-to-AHV scenario on AOS 6.7 or higher ?Did you experience any USN rollback, replication issues, or post-migration AD inconsistencies ?Any specific pre/post-migration checks you would recommend for this use case ?Constraint: We need to keep the same IP addresses for our DCs after migrationThanks in advance
Question is there a guide to implement firmware for DX servers Via the LCM
Anyone facing problem with Sizer today 05/19/26? When I access Sizer, I can't see my scenarios anymore. I saw in the past whe this occurs, was problem in Akamai, but I need to know when this will normalize.
I have a ticket open but there are long delays between responses and I’m wondering if anyone in the community has run into this issue.Trying to move a 2012R2 File Server and when running the manual preparation script, I get this failure on Installing VirtIO drivers.Failed to install VirtIO drivers. This would impact migrated VM's network connectivity in AHV cluster.Now, I have since just manually installed the VirtIO drivers and they install without issue. However, I’d like to see the full preparation script finish successfully before I try a move. I’m not sure why it’s even trying to install the drivers when they are already there, I would think they would just see them and move on.Has anyone one seen this one and gotten past it?
Last week I have completed a foundation of 6 HPE Proliant DL360 GEN12 server.This was not functioning like any other foundation in the past.I have encounterd 2 type of issues:ILO7 required HTTPS for the mount of the reuired ISO's ILO7 firmware was to low and therefor got some RESTAPI errors and the foundation failed.i have created a step by step bleg on how to fix those 2 steps (I think the first step already has been talked about here)details about these steps can be found here: https://thevirtualblueprint.com/nutanix-foundation-imaging-errors-on-hpe-proliant-gen12/ good luck
Below are new knowledge base articles published on the week of May 10-16, 2026.Support Portal login required:KB-20451 - NDB: Clone from the manual snapshot failed with the error code [VSS_E_NO_SNAPSHOTS_IMPORTED] KB-20861 - NCM : Nutanix Central (NC) and Nutanix Cloud Manager (NCM) Connectivity with Prism Central (PC) is Broken After a Disaster Recovery (DR) Event KB-21141 - NDB - Oracle Software Profile Creation Fails with "Large payload received" KB-21307 - NKP: Node Provisioning fails stating all cloud-init services are not installed in Preprovisioned Cluster KB-21316 - "Unauthorized access" and "Authorization failed: User does not have access to Nutanix Data Lens." KB-21383 - NDB | AAG Registration Creates Log Drives for Non-PITR Clusters KB-21390 - NDB Oracle Database scale operation may lead to Database startup failure KB-21403 - Objects upgrade fails with "Error Op specific setup failed" KB-21442 - AHV Host - VMs Fail to Power On and Acropolis Tasks Hung Due to Unsupported SELin
Hi I’m testing the Nutanix API v3 on a AOS 7.5 cluster through the prism central API. I came across the `https://ip_address:9440/api/nutanix/v3/users` endpoint that allows us to create a new user. However, I can’t see to find a way to create a user that’s not tied to any identity provider (local user). Is there even such a thing? Or is it not supported through the API? Because I can’t see an attribute for that in the payload from the official documentation. I couldn’t find an endpoint for this functionality on other API versions, that’s why I’m using v3. Any help is much appreciated.
Hi all,I am sizing environments and really like to also add the correct licensing to the scenario and export the BOM to request this at the distribution. Unfortunately I have had it now the second time over the last months that licensing was not included correctly.This time I have a scenario with 10 VMs, 5TiB Objects and wanted NCI Edge Pro, NCM Edge Starter and 5 TiB NUS Pro with Adv. Replication. The BOM exported is listing the NCI-E Pro but in addition also Core based licensing. The 5 TiB NUS are missing also the Adv. Replication in the Excel and PDF BOM export.Anybody else with same findings or any thoughts on this?Sebastian
Below are new knowledge base articles published on the week of May 3-9, 2026.Support Portal login required:KB-20902 - NCM : Reclaiming Prism Central Resources After Migrating Intelligent Operations or Self-Service to a Nutanix Cloud Manager (NCM) Appliance KB-21005 - NCM : Handling Domain Drift in Restore Validation KB-21095 - NCM : Backup restore validation fails with "context deadline exceeded" KB-21478 - Investigation and Mitigation Guidance for CVE-2026-31431 on Nutanix Kubernetes Platform (NKP) KB-21484 - Investigation and Mitigation Guidance for CVE-2026-31431 on AHV KB-21486 - NKP - ceph-cosi-driver pod is in a CrashLoopBackOff state due to a stale cosi.sock file KB-21489 - NKP Cluster Creation Fails in Air-Gapped Environments with a Proxy that returns "403 Forbidden" to unavailable resources KB-21491 - Prism Central: Investigation and Mitigation Guidance for CVE-2026-31431 on PC KB-21492 - Alerts raised after AHV upgrade: "Virtual switch vs0 is in an inconsistent state - Reason
Hi Colleagues,Recently, I’ve don AOS & AHV version upgrade for PE cluster (8 CVMs) which is hosted PC cluster with 3 PCVMs from AOS 6.10.1.7 to 7.3.1.2. PC version is 7.3.1.1.After upgrade, there is an issue of HTTP 420 code is happening and cannot proceed with VM migration cross clusters.Does anyone have the idea or experiences with this? Thanks.
Below are the top knowledge base articles for the month of April 2026.KB-13150 - NCC Health Check: cfs_fatal_check KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-13104 - Alert - Inconsistent Virtual Switch State Detected KB-6945 - How Upgrades Work at Nutanix KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8094 - NCC Health Check: disk_status_check KB-21134 - Alert "Inconsistent Virtual Switch State Detected" after AHV Upgrade to 11.0.0.1 or 11.0.0.2 KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additiona
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