Deployment Success

Hi. I having a terrible time trying to deploy X-ray in vCenter. It just sits and says updating forever. Attached screen shot. Some questions.X-ray has 2 nics apparently, the second one being labled NODCHP, which is good as we do not have dhcp on the test network we will be doing on. As for the mgt nic/ip, does it need internet access to get anything? The nutanix ports page do not say it does, yet the documetnation states how to add a proxy. I have tried with and without a proxy and it just will just hang on that updating page for days. Can someone point me in a direction to look at? Thank you! 

Below are new knowledge base articles published on the week of December 14-20, 2025.Support Portal login required:KB-20432 - Nutanix Move - No bootable device inside VM post migration from VMware ESXi KB-20458 - Lenovo - LCM Inventory displays only drive firmware updates after upgrading to LCM 3.3 and AHV 11.0 KB-20483 - Self-service - External updates to VM imported as Brownfield Application are not synced to Self-Service. KB-20509 - Nutanix Files - Disable Directory Leasing on Snapshot

facing this error while configuring new cluster.foundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal'] imaging_step.py:164 ERROR Exception in running <ImagingStepPhoenix(<NodeConfig() @b2b0>) @a340>Traceback (most recent call last):  File "foundation\imaging_step.py", line 160, in _run  File "foundation\decorators.py", line 78, in wrap_method  File "foundation\imaging_step_phoenix.py", line 481, in run  File "foundation\imaging_step.py", line 346, in wait_for_event  File "foundation\config_manager.py", line 351, in wait_for_eventfoundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal'],848Z imaging_step.py:123 DEBUG Setting state of <ImagingStep

I have a test 3-node Nutanix cluster. Just starting to learn. They are NX G9s. Each node has 4x25GB ports, but during installation only 2 were configured. Is it possible, or even best practice, to islolate the storage traffic from the VM traffic? Ie, maybe configure the unused 2 ports as another vSwtich and run the distributed fabric over that? If so, even possible to do this after install? Apologies for any misunderstandings. 

I create a 3 node cluster on top of ESXi for lab. assign 3 nic in each node. After cluster build  by default 4 nic attach with switch vs0. When i remove 2 nic from the vs0, it automatically hypervisor rolling restart.  How can i remove 2 nic form vs0. I tried from cli but result same.  

I have downloaded the NutanixCli from Prism Central. Instead of using the shortcut desktop app I would like to use with VSCode. Has anyone been able to use it that way? What steps do you have to do to make it work?

I’m trying to enable File Analytics for my Files instance, but I keep getting the error: “Can’t connect to provided domain” when attempting domain join.Here’s my setup and what I’ve verified so far:Environment: AD server, Files server, and File Analytics server are all deployed within the same cluster. Files Configuration: SMB authentication is enabled under Authentication. Administrator account is configured under Manage Roles. Connectivity Checks: From the File Analytics console, I can successfully ping the AD server and perform nslookup for name resolution. Despite these checks, enabling File Analytics for Files still fails with the domain connection error. I’m running out of ideas at this point.Has anyone encountered a similar issue? Are there specific settings

Chceck out this post and what’s available: https://next.nutanix.com/nutanix-cloud-platform-for-ai-180/sizing-for-ai-is-harddd-not-anymore-say-hello-to-nutanix-sizer-for-nai-45136💡https://sizer.nutanix.com/#/home💡  

Below are new knowledge base articles published on the week of December 7-13, 2025.Support Portal login required:KB-19286 - NCC Health Check: health_checks system_checks check_selinux_data_labelling KB-19403 - Expand cluster pre-check - test_admin_password_enabled_on_host_dodin KB-19718 - LCM: AOS upgrade precheck fail "test_if_external_ssh_is_disabled" KB-19761 - Alert - A135008 - ExternalStorageDataControllerDownAlert KB

Below are new knowledge base articles published on the week of November 30-December 6, 2025.Support Portal login required:KB-20288 - NC2 on GCP - VMs lose network connectivity in a Multi-PE setup KB-20328 - FNS Current-Gen: Import Security Policy does not progress KB-20368 - Packet Drops on UCS Hosts Due to Incorrect Network Adapter Profile Settings KB-20433 - NKP|DKP: Customizing Dex application deployment to trust custom certificates

I had a previous topic open on this but it’s been a while.  The previous topic concluded that the NICS weren’t compatible so I replaced them and reinstalled Nutanix CE.  It’s now installed but I don’t think it’s picking up the NICS still and I cannot get into the console to see.  The cards are Intel X550 cards.  Any ideas?

Hi, I an trying to run a Capacity and Utilization report in Prism Central Version 7.3.0.6 and I read that the Reports feature was removed and if I wanted to run the report to go to Analytics > Dashboards but I cannot see this either. I am new to Nutanix so any help in the right direction would be grateful.

I have installed CE 6.8.1 and trying to upgrade using LCM method.LCM → Run Perform Inventory to upgrade NCC & LCM bundles.I have update AOS successfully with 6.8.1 to . 7.0.1.9. but when I am upgrading AHV I am facing issue.I am able to see: following available updates in LCM.  till el8.nutanix.20230302.103072 upgraded successfully. Once I started upgrading with el8.nutanix.20230302.103072 to 10.0.1.4 server getting reboot, in rebooting stage I am getting errors Errors: I am able to see new change ahv

Below are the top knowledge base articles for the month of November 2025.KB-8453 - Alert - A1044 - PathOffline KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-1536 - NCC Health Check: disk_online_check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force), FAQs

Below are new knowledge base articles published on the week of November 23-29, 2025.Support Portal login required:KB-20021 - Lenovo - Solidigm P5520/P5620 Firmware Issue on NVMe drives running 9CV10450 KB-20055 - NKP - Unable to access NKP management cluster via Kommander URL / Metallb VIP KB-20150 - Playbook emails missing source IP and source cluster name parameters for Events email action type KB-20240 - NVMe following a hot-remove event may change from SPDK=False to SPDK=True. This can cause the CVM RAID to become degraded.

Good morning,I wanted to get a confirmation: if I have a VMware vSphere environment with VMs configured with Thick Provision disks (for example, a disk with 1 TB of allocated space but 500 GB of actual used space), when I migrate it to a Nutanix AHV environment, which supports only Thin disks, will the migrated VM consume 1 TB or 500 GB of real space on the cluster?Additionally, if only the actual used space is taken into account, why does the Nutanix Sizer, when importing an RVTools file, base its calculations on the allocated space rather than the actual used space shown in the vPartition tab?Thank you.

Below are new knowledge base articles published on the week of November 16-22, 2025.Support Portal login required:KB-19895 - Prism Central Disconnection from Prism Element Clusters Due to Stale Redis Cache KB-19944 - Nutanix Move agent installation fails on Windows Server 2012 R2 Hyper-V hosts KB-19978 - Alert - A130428/A130429 - ProtectionDomainUnstable/StretchEntityUnstable KB-20270 - Nutanix Files - Share Migration Fails for Files with Windows Server Deduplication Enabled

Hi all,I have 2 sites with a cluster in each site. The workloads are distributed between each cluster. I currently have one Prism Central managing both clusters.I have DR configured to a passive site hosted by a 3rd party in a datacenter in different region.There are resources on each cluster available, so now I want to configure DR between the clusters. At least for the critical VM’s. This should allow me to failover the critical servers quickly if only one site goes down. I’ll use the passive site if both go down.I’m assuming I will need to deploy another PC on the cluster that doesn’t currently have one. Ideally, I still want to manage both clusters from the primary PC in the co-lo facility. Is this possible? Or do I have to unregister the remote cluster from the current PC first then register it to the newly deployed PC then deal with managing each cluster from a different PC?I also read that I should be able to deploy the new PC directly from

Below are new knowledge base articles published on the week of November 9-15, 2025.Support Portal login required:KB-19690 - Upgrading NGT tools for linux VMs from Prism central throws error due to communication link status update failed error KB-20009 - Infrastructure issues on specific Projects after backup and restore of Self-Service on the Self-Service VM appliance KB-20284 - Dell XC Nodes running ESXi hypervisor with Secure Boot enabled may fail to boot in to Phoenix during LCM operations KB-20305 - SUSE Linux fails to boot w

Hi. New to Nutanix for only a month, doing testing as a VMware replacement. One we thing currently do in vCenter is have very granular permissions. Only Linux engineers have access to Linux VM, and Windows engineers to windows. And Linux and Windows templates already have pre-defined category attached. I can build an authorization policy based on the “virtual machine admin” role and apply the scope to only AHV with category of linux and apply it to a linux user. However they cannot seem to build any new VMs, etc. Only manage what current VM has that category. I have tried to all other entity types as full access, but that doesn't seem to work, they can manage both sets of VMs. I am probably doing a terrible job explaining this, but if someone can tell me this can be done and give some hints, I can keep trying. I am certain I must be able to duplicate these permissions we already have.Thank you!

We are currently Migrating over our servers using move and now our patch management system is reporting issues with the current version of VirtIO I can see that move is still using 1.2.4.6 is there a way to update this.

We're currently running low on available storage in our Nutanix environment, and I’d like to ask for your advice on how we can free up space effectively. If there are recommended steps or best practices we should follow, I’d really appreciate your guidance 

As a Nutanix partner, we are currently planning to migrate part of our workloads to the Nutanix infrastructure.We have already completed internal sizing for our environments and would like Nutanix's assistance to validate and optimize the sizing on Nutanix.Could someone from the Nutanix team or community guide us on the recommended process and tools for accurate infrastructure sizing?Thank you :)

When physically configuring the DR center, we plan to set it up through migration. Would it suffice if only the Prism VIP has network connectivity? Or should communication also be established between each node?

Hi everyone!Today the password of the our PC admin’s account expired. I looked for the setting that allow modify it in PC GUI but i didn’t found it. Also, appears an advise password expiration in a secondary superadmin account. How can we change or disable or change the pwd expiration in these accounts?Many thanks in advance for you time! 😀