Deployment Success

Below are new knowledge base articles published on the week of January 4-10, 2026.Support Portal login required:KB-19626 - Error when adding portal user: <email_address> is registered as a contact in another account of Nutanix Support Portal. Contact Nutanix Support to move user into <Account_Name> KB-20372 - VM deployment from template fails with "Failed to deploy 1 VM(s) from Template <UUID>, version xxx" after PC upgrade to 2024.3.x version KB-20403 - How to Enable Seamless Licensing (Portal Connection) in Prism Central

I did the following steps:downloaded and created a USB key is the below isocreated USB boot key with the following iso :phoenix.x86_64-fnd_5.6.1_patch-aos_6.8.1_gaboot the system and filled in the configuration screen:selecting D, I, C from the partitions listedfilled in:host ip addresscvm ip addresssubnetgatewayI followed these directions to get a configuration running:https://portal.nutanix.com/page/documents/details?targetId=Nutanix-Community-Edition-Getting-Started-v2_1:top-cluster-config-ce-t.htmlfollowed the minimum hardware configureCPU - 4 (Intel VT-x or AMD-V capable and enabled)RAM Memory - 64GB of memory2 - SSD Drive - 500GB6TB HDD x 4 - 24TB total - user data Boot device/drive 250GB or greater  (AHV hypervisor loaded on the drive)Network - 4 NICs total made up of 2x 1Gb and 2x10Gb interfaces. Another 2 built-in 1Gb NICswhen the iso installat

Anyone know where I can find the G10 Stencils? I’ve found links to Visio Cafe, but the latest listed is G9.

Below are the top knowledge base articles for the month of December 2025.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded

Below are new knowledge base articles published on the week of December 28, 2025-January 3, 2026.Support Portal login required:KB-20570 - Unable to restore VM recovery points created on PC 2022.6.x after upgrading to PC 2024.3.1.1/2024.3.1.2 KB-20588 - NDB - Provisioning a SQL AAG database to an existing cluster may fail when using a Windows domain profile configured with a gMSA accountSupport Portal login not required:KB-20600 - NDB - DBCC CHECKDB may report consistency errors after cloning or restoring an AAG database to SQL Server 2022 on Windows Server 2022

Is it possible to use this appliance to test the REST API performance of a 3RD party array?We would like to bombard the array with a lot of GET PUT calls and test its performance using XRAY.

Hi everyone,I’m trying to download the latest version of Nutanix Community Edition (CE), specifically v7.1 or newer (ideally matching AOS 7.3). However, I can only find the download link for CE v6.8.1 on the official portal.Does Nutanix still offer CE versions aligned with AOS 7.x (e.g., 7.1, 7.2, or 7.3)? If so, could someone please share the correct download link or guidance on how to access it?Thanks in advance!

Hi,I am using 3xhpe dx 320 Gen 11 want to create 3 Node cluster. After using Foundational tool to create cluster , first it doesnt discover the nodes so have added the nodes manually when i start to create cluster it throws different errors. Connected to switch with LACP and port channel active. It is fresh intallation (Hardware pre installed by nutanix).​@Jeroen Tielen 

Hi. I having a terrible time trying to deploy X-ray in vCenter. It just sits and says updating forever. Attached screen shot. Some questions.X-ray has 2 nics apparently, the second one being labled NODCHP, which is good as we do not have dhcp on the test network we will be doing on. As for the mgt nic/ip, does it need internet access to get anything? The nutanix ports page do not say it does, yet the documetnation states how to add a proxy. I have tried with and without a proxy and it just will just hang on that updating page for days. Can someone point me in a direction to look at? Thank you! 

Below are new knowledge base articles published on the week of December 14-20, 2025.Support Portal login required:KB-20432 - Nutanix Move - No bootable device inside VM post migration from VMware ESXi KB-20458 - Lenovo - LCM Inventory displays only drive firmware updates after upgrading to LCM 3.3 and AHV 11.0 KB-20483 - Self-service - External updates to VM imported as Brownfield Application are not synced to Self-Service. KB-20509 - Nutanix Files - Disable Directory Leasing on Snapshot

facing this error while configuring new cluster.foundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal'] imaging_step.py:164 ERROR Exception in running <ImagingStepPhoenix(<NodeConfig() @b2b0>) @a340>Traceback (most recent call last):  File "foundation\imaging_step.py", line 160, in _run  File "foundation\decorators.py", line 78, in wrap_method  File "foundation\imaging_step_phoenix.py", line 481, in run  File "foundation\imaging_step.py", line 346, in wait_for_event  File "foundation\config_manager.py", line 351, in wait_for_eventfoundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal'],848Z imaging_step.py:123 DEBUG Setting state of <ImagingStep

I have a test 3-node Nutanix cluster. Just starting to learn. They are NX G9s. Each node has 4x25GB ports, but during installation only 2 were configured. Is it possible, or even best practice, to islolate the storage traffic from the VM traffic? Ie, maybe configure the unused 2 ports as another vSwtich and run the distributed fabric over that? If so, even possible to do this after install? Apologies for any misunderstandings. 

I create a 3 node cluster on top of ESXi for lab. assign 3 nic in each node. After cluster build  by default 4 nic attach with switch vs0. When i remove 2 nic from the vs0, it automatically hypervisor rolling restart.  How can i remove 2 nic form vs0. I tried from cli but result same.  

I have downloaded the NutanixCli from Prism Central. Instead of using the shortcut desktop app I would like to use with VSCode. Has anyone been able to use it that way? What steps do you have to do to make it work?

I’m trying to enable File Analytics for my Files instance, but I keep getting the error: “Can’t connect to provided domain” when attempting domain join.Here’s my setup and what I’ve verified so far:Environment: AD server, Files server, and File Analytics server are all deployed within the same cluster. Files Configuration: SMB authentication is enabled under Authentication. Administrator account is configured under Manage Roles. Connectivity Checks: From the File Analytics console, I can successfully ping the AD server and perform nslookup for name resolution. Despite these checks, enabling File Analytics for Files still fails with the domain connection error. I’m running out of ideas at this point.Has anyone encountered a similar issue? Are there specific settings

Chceck out this post and what’s available: https://next.nutanix.com/nutanix-cloud-platform-for-ai-180/sizing-for-ai-is-harddd-not-anymore-say-hello-to-nutanix-sizer-for-nai-45136💡https://sizer.nutanix.com/#/home💡  

Below are new knowledge base articles published on the week of December 7-13, 2025.Support Portal login required:KB-19286 - NCC Health Check: health_checks system_checks check_selinux_data_labelling KB-19403 - Expand cluster pre-check - test_admin_password_enabled_on_host_dodin KB-19718 - LCM: AOS upgrade precheck fail "test_if_external_ssh_is_disabled" KB-19761 - Alert - A135008 - ExternalStorageDataControllerDownAlert KB

Below are new knowledge base articles published on the week of November 30-December 6, 2025.Support Portal login required:KB-20288 - NC2 on GCP - VMs lose network connectivity in a Multi-PE setup KB-20328 - FNS Current-Gen: Import Security Policy does not progress KB-20368 - Packet Drops on UCS Hosts Due to Incorrect Network Adapter Profile Settings KB-20433 - NKP|DKP: Customizing Dex application deployment to trust custom certificates

I had a previous topic open on this but it’s been a while.  The previous topic concluded that the NICS weren’t compatible so I replaced them and reinstalled Nutanix CE.  It’s now installed but I don’t think it’s picking up the NICS still and I cannot get into the console to see.  The cards are Intel X550 cards.  Any ideas?

Hi, I an trying to run a Capacity and Utilization report in Prism Central Version 7.3.0.6 and I read that the Reports feature was removed and if I wanted to run the report to go to Analytics > Dashboards but I cannot see this either. I am new to Nutanix so any help in the right direction would be grateful.

I have installed CE 6.8.1 and trying to upgrade using LCM method.LCM → Run Perform Inventory to upgrade NCC & LCM bundles.I have update AOS successfully with 6.8.1 to . 7.0.1.9. but when I am upgrading AHV I am facing issue.I am able to see: following available updates in LCM.  till el8.nutanix.20230302.103072 upgraded successfully. Once I started upgrading with el8.nutanix.20230302.103072 to 10.0.1.4 server getting reboot, in rebooting stage I am getting errors Errors: I am able to see new change ahv

Below are the top knowledge base articles for the month of November 2025.KB-8453 - Alert - A1044 - PathOffline KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-1536 - NCC Health Check: disk_online_check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force), FAQs

Below are new knowledge base articles published on the week of November 23-29, 2025.Support Portal login required:KB-20021 - Lenovo - Solidigm P5520/P5620 Firmware Issue on NVMe drives running 9CV10450 KB-20055 - NKP - Unable to access NKP management cluster via Kommander URL / Metallb VIP KB-20150 - Playbook emails missing source IP and source cluster name parameters for Events email action type KB-20240 - NVMe following a hot-remove event may change from SPDK=False to SPDK=True. This can cause the CVM RAID to become degraded.

Good morning,I wanted to get a confirmation: if I have a VMware vSphere environment with VMs configured with Thick Provision disks (for example, a disk with 1 TB of allocated space but 500 GB of actual used space), when I migrate it to a Nutanix AHV environment, which supports only Thin disks, will the migrated VM consume 1 TB or 500 GB of real space on the cluster?Additionally, if only the actual used space is taken into account, why does the Nutanix Sizer, when importing an RVTools file, base its calculations on the allocated space rather than the actual used space shown in the vPartition tab?Thank you.

Below are new knowledge base articles published on the week of November 16-22, 2025.Support Portal login required:KB-19895 - Prism Central Disconnection from Prism Element Clusters Due to Stale Redis Cache KB-19944 - Nutanix Move agent installation fails on Windows Server 2012 R2 Hyper-V hosts KB-19978 - Alert - A130428/A130429 - ProtectionDomainUnstable/StretchEntityUnstable KB-20270 - Nutanix Files - Share Migration Fails for Files with Windows Server Deduplication Enabled