Solved

While trying to add a new node to my cluster where I need to re-image before adding to the cluster, the iso_whitelist.json in the foundations downloads page appears to be broke, just redirect back to the support portal. appologies if this is the wrong place to rais the issue Regards, Stephen

Hi, we have installed a 4 node Nutanix cluster. In the installation process you have to select the cluster redundancy factor, RF2 or RF3. We tried to select RF3 but the system says that you need at least 5 nodes. So we were forced to create the cluster with RF2. In the future we plan to extend the cluster with additional nodes, may be only storage nodes. Will it be possible to upgrade from RF2 to RF3 without having to delete the existing cluster and create a new one? Stefano

Hi Folks, I`m installing a new also my first AHV(latest version installer-el6.nutanix.20160601.20,with latest AOS4.7.1). I`m new to KVM,as well as AHV. So some problems met, tough time these days. Any help would be highly appreciated, thanks in advance. 4) centos 4.7 guest vm also the guide 《AMF_Guide-AOS_v4_7》 says only support CentOS 6.4, 6.5, 6.6, 7.0, 7.1, 7.2 Is there a support matrix for all the vm guest type ? 7) kvm vm mgmt via Prism there`s too little function for manaing ahv hypervisor and guest vm via prism(it seems only basic vm life-cycle mgmt). Can I add usb device, make an ovf template like vmware vcenter ? I`m not such familiar with virsh, ovs cli tool

Hey all! Just got my 3 node monster Nutanix box up and running and LOVE it! Quick theoretical question though: I blew through my budget on this box, and would LOVE to have a DR setup somewhere else in the building (to combat fire, flood, earthquake, etc.) Could I take some spare hardware lying around, and as long as it meets the specs needed, install the CE version, and make that the DR for my existing paid for version of Nutanix? I've gotten mixed answers from various people is why I ask. Thanks in advance!

I am a bit confused. On the Nutanix support portal, in the Downloads section for Phoenix, it say's, "Phoenix is a tool used to install the Nutanix Controller VM and provision a hypervisor on a new or replacement node in the field. You can download a Phoenix ISO file from this page. Each Phoenix ISO file is for a specific hypervisor and Acropolis base software (NOS) release." But then when filtering, it shows Phoenix versions 2.1.1.1 to 3.0.4 are for Hypervisor "All". And then Phoenix version 2.0.4 has seperate downloads specificlly for KVM, HyperV, or ESXi, depending on which Hypervisor your are deploying. Which Phoenix download are you supposed to use if wanting to deploy an ESXi 5.x or 6.x Hypervisor on the nodes in the field?

We moved a NX3000 to a new environment but one of the nodes died. So we had to reimage that node. The other two where still up and running. But after a power-failure on the rack, the two nodes rebooted but won't come up anymore. Genesis showing some failures:2016-08-18 14:38:40 INFO node_manager.py:3492 Svm has configured ip 10.160.35.124 and device eth0 has ip 10.160.35.1242016-08-18 14:38:43 INFO node_manager.py:3542 Setting up key based SSH access to host hypervisor for the first time...2016-08-18 14:38:43 INFO hypervisor_ssh.py:32 Trying to access hypervisor with provided key...2016-08-18 14:38:46 INFO hypervisor_ssh.py:40 Failed.2016-08-18 14:38:46 INFO hypervisor_ssh.py:44 Trying to access hypervisor with provided password...2016-08-18 14:38:49 INFO hypervisor_ssh.py:52 Failed2016-08-18 14:38:49 ERROR node_manager.py:3547 Failed to set up key based SSH access to hypervisor, most likely because we do not have the correct password cached. Please run fix_host_ssh command manually to

Hi, I apologize in advance for the long post !!!! From the information I've reviewed, the Xpress Models (I'm looking at Lenovo's offering) will support a maximum of 4 nodes. In addition there is no Protection Domain. Let's pretend that I'm a cloud provider for multiple customers, and I host their (Domain/File/Print/Email/Sql) servers in my 4 node domain. I want to use an (Acronis/Storagecraft) in VM backup software. These products store their backup images to a NAS/Share. If I setup a second 3 node Xpress Model that is storage "heavy" running Acropolis File Services, as a NAS/Share destination for my backup images, is there any restriction that you can think of that would prevent/limit me from doing this ? Right now we use StorageCraft and save to a Windows Storage NAS that has RAID 10 and I'm concerned that writing to will not be able to handle the I/O? I'm guessing that the 3 node Xpress AFS will easily handle intensive I/O writes. On weekends, the Full backup runs a

https://next.nutanix.com/t5/Installation-Configuration/basic-capacity-calculate-and-RF-question/m-p/10728/highlight/true#M1314 Hi All, referring to the above thread - where Jon is mentioning http://designbrewz.com/ for capacity calculation. does this calculator takes into account Replication factors and the "Extent Store HDD" is what the user will see when configuring storage pool > container ? thank you in advance kind regards

Need details how to store passwords as a secure string and use in a script for access to multiple Prism sites. I have a script to collect storage data from multiple Nutanix sites via Prism. Now I need to remove the plain text passwords. I have located references but only find "NOTE: for security reasons we should store our passwords as a secure string, by declaring these as variables before starting PowerShell." Can anyone provide the steps required to make this work?

Hi, I'm doing a PoC for a client, and I can't browse to Prism with 1 of the CVM IP address. The rest are OK. The cluster is up and running with no error. seems the httpd service unable to start. how do i fix this? below is the error snapshot. Please help. Thanks in advance.

Hi folks, Do you guys have ever think about the question. I read some guides and confused now. 1) node memory number: It seems every type of node has different supported memory number configuration: For NX-1064-G4, It shows only support 16x dimm ! What happens if I install any number， i.g 1, 2, 3,4,5,6 or any number 2) node memory installed slot location: It also says there`s an fixed slot order for different number dimm scenario. what happens if I install dimm not according to the guide ? 3) memory type: LR or R DIMM it also says there`s two type dimm, How to confirm which type is supported by specific type of node ? P.S my environment I have a node NX-1065-G4 with default 64g(4x16g installed in 1a,1b,1e,1f) and now I add two additional 16g dimm into slot 1g,1h. It work fine till now. but my memory number confuration is not supported by the guide ! the guide says NX-1065-G4 only support full slot (16x) dimm configuration ! so the guide has no tips about the slot order too while numb

Hi, Does anyone have a step-by-step guide on creating a Windows cluster on ESX on Nutanix? I've seen various examples online of using ISCI, SMB etc file shares but I'm not entirely sure on what to do. I've got the cluster as far as the file share witness working but how do I then configure the disks that make up the cluster resources? I will eventually be clustering SQL 2012 on this. Cheers, Steve

I was wondering is it possible for the next version of PRISM central to have the look and feel of 4.5.x but with the capacity monitoring features of PRISM Pro in 4.7.x? Personally I feel that it is a hassle to click "PRISM element" everytime in order to drill down into a particular cluster for 4.7 whereas in 4.5 I can just click the left sidebar and go into it from the main page.

Hi everyone, I imaged a nutanix cluster these days, and found strange phenomena. I found many error key words in foundation node log, but imaging showed successful finally. I clicked "retry imaging failed nodes with last config" many times, after some node failed, and it succeed. I`d like to know why it failed and succeed after just retry. also the foundation process tab showed 3 node failed at 78%, and the node log showed it`s finished ! and after retry, it`s 100%. I`m very worried about if it`s truly successful and there`s potential risks. p.s my environment: Foundation 3.1.1, AOS 4.6.1, ESXI5.5U3D，NX-1065-G4

Hello Folks, NX-1065 has only two 10G port, and two 1G port. and I have only one pair of 10G switch, and one pair of 1G switch. In my opinion, I`d like to make ESXI port(mgmt, vmotion,nfs vmkernel), and CVM port(prism mgmt, cluster mirror ) run on 10G switch, and configure 10g switch uplink to other network which I can connect to ESXI MGMT and prism. make vm data port connect to separate 1g vswitch. but network guy told me the 10g switch can`t uplink to externel network, so I`d like to know Can I move the ESXI port (mgmt) and CVM mgmt(VIP) to 1G vswtich， and create addtional vmotion,nfs kernel port connected to 10G vswtich, also leave CVM cluster mirror interface connected to 10G vswtich. networking design is the key things.

Hi guys， two basic questions: 1)can cvm cluster and ESXI data use the same 10g switch with no performance penelty ? (I have only one pair of 10g switch, and NX1065 one dual port card. As we know, cvm cluster must use 10g network, but I`d like also to use 10g for ESXI data network. ) 2) generally ESXI mgmt(usually,vmkernel port for NFS access) is on the same 10g link with cvm cluster(also CVM prism mgmt), If the user`d like to have a separate uplink or subnet for ESXI MGMT, is it ok ? I`m worried about the performance problem. thanks in advance !

Hello friends, 1）Have somebody upgraded hypervisor(ESXI specially) using prism successfully ? can share some key steps or caution about it ? Because I have no test equipment on hand to verify this. 2）if using prism, and encounter ESXI update failure, Will Nutanix support for ESXI problem ? 3) can upgrade be done via VUM/ESX-CLI（traditional method）only without PRISM ? thanks.

Hi Folks, For Nutanix product, Is it a best practice to have the latest software version (e.g AOS,NCC) installed, No matter first-time installation, or upgrade. Some venders may advise just install the slightly lower version then the newest. My real user case: we installed NX 2 months ago, and plan to put it into produciton these days, but two new AOS version has been available on Portal.nutanix.com, So Can I update AOS to the newest one ?

One of the CVM is not responding. On console below screen shots are there. What is the soln?

Does anyone have some experience with running SAP on Nutanix, doesn't matter if it runs on HyperV or VMware. Oracle or MS SQL is ok. Just looking for some feedback and best practices. Kind regards Bart

Hi, We have applied license to Nutanix cluster running on vSphere. Then we created cluster with AHV from scratch without reclaiming it from Nutanix portal. How to regenerate license for newly created license? Thanks in advance. Vivek

Hi, We have setup in pri production stage. Cluster is having 2 x 800 GB disk & 2 x 6 TB disk on each node. Cluster is having 3 nodes. We removed single disk from one host & after 10 min. we reinserted disk in same slot. Now cluster is showing 11 disk & not allowing us to format disk which is reinserted. How to add this disk to current cluster? Thanks in advance. Vivek

Hi Team, I executed the NCC health checks run_all on two clusters and got the following message (at the end of the run_all script): Detailed information for sar_stats_threshold_check:ERR : Execution terminated by exception IndexError('list index out of range',):Traceback (most recent call last): File "/home/hudsonb/workspace/workspace/ncc-2.0.2-stable_release/builds/build-ncc-2.0.2-stable-release/ncc-python-tree/bdist.linux-x86_64/egg/ncc/ncc_utils/plugin_utils.py", line 128, in handle_exceptions result = fn() File "/home/hudsonb/workspace/workspace/ncc-2.0.2-stable_release/builds/build-ncc-2.0.2-stable-release/ncc-python-tree/bdist.linux-x86_64/egg/ncc/plugins/base_plugin.py", line 740, in result = putils.handle_exceptions(lambda : check(*check_args), cls.canvas) File "/home/hudsonb/workspace/workspace/ncc-2.0.2-stable_release/builds/build-ncc-2.0.2-stable-release/ncc-python-tree/bdist.linux-x86_64/egg/ncc/plugins/health_checks/sar_checks.py", line 358, in check_threshol

Hi all, I have a upcoming appliance installation and it might be necessary that we need to downgrade the current NOS version. Is there an out-of-the box approach / method available that could be used to downgrade an existing cluster? Or maybe KB-articles that could help me regarding this issue? Thank you and best regards, Andreas

Running DELL XC630 5 node cluster with ESXi 6.0 / NSX Trying to use One Click Upgrade to move from NOS 4.5.2 to 4.6.2 PreUpgrade Check fails with "Failed to connect to Hypervisor managment IP X.X.X.1 Failed to connect to Hypervisor managment IP X.X.X.2 Failed to connect to Hypervisor managment IP X.X.X.3 Failed to connect to Hypervisor managment IP X.X.X.5" x.x.x.1~5 being ESXi IP External addresses - SSH to all ESXi from all CVM on both Internal and External IP works. (also the reverse connection is working) - ESXi reboot / Genesis restart done - fix_host_ssh done - even updated all ESXi root password on CVM (even though unchanged just to be sure) - No Alert/Warning under PRISM - ncc health_checks run_all came out with flying colors. - Identical setup at DR site having same issue/symptoms tail -f genesis.out shows: esx_utils.py:135 Connection to host x.x.x.1 failed x.x.x.1:443 is not a VIM server host_upgrade_helper.py:655 Error in connecting to local hypervisor Stumped and he