genesis not starting

  • 18 August 2016
  • 5 replies

Badge +4
We moved a NX3000 to a new environment but one of the nodes died. So we had to reimage that node. The other two where still up and running. But after a power-failure on the rack, the two nodes rebooted but won't come up anymore. Genesis showing some failures:2016-08-18 14:38:40 INFO Svm has configured ip and device eth0 has ip 14:38:43 INFO Setting up key based SSH access to host hypervisor for the first time...2016-08-18 14:38:43 INFO Trying to access hypervisor with provided key...2016-08-18 14:38:46 INFO Failed.2016-08-18 14:38:46 INFO Trying to access hypervisor with provided password...2016-08-18 14:38:49 INFO Failed2016-08-18 14:38:49 ERROR Failed to set up key based SSH access to hypervisor, most likely because we do not have the correct password cached. Please run fix_host_ssh command manually to fix this problem.2016-08-18 14:39:19 CRITICAL RestartingWe tried running that fix_host_ssh but that didn't work. ssh looks all fine:nutanix@NTNX-13AM3K080045-1-CVM:$ ssh zk2FIPS mode initializedNutanix Controller VMLast login: Thu Aug 18 14:35:40 CEST 2016 from on sshLast login: Thu Aug 18 14:43:47 2016 from$ exitlogoutConnection to zk2 closed.nutanix@NTNX-13AM3K080045-1-CVM:$ ssh root@ntnx1a.t-i.demoFIPS mode initializedThe time and date of this login have been sent to the system logs.VMware offers supported, powerful system administration tools. Pleasesee for details.The ESXi Shell can be disabled by an administrative user. See thevSphere Security documentation for more information.~ # Any idea what the problem might be here?

Best answer by jgrinwis 18 August 2016, 17:09

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5 replies

Userlevel 6
Badge +29
Can you file a support ticket on and we can hop on a WebEx to sort this out? Thanks
Badge +4
tried that but this box is not under support anymore as it's a demo box for customers.
We can always do a webex if you want.
Badge +4
Have you verified that the nic's are connected in vcenter?

Right click on the VM, click edit settings, and verify that each nic has the connected box checked.
Badge +4
just found it out. I have no idea why but all my vmk's interfaces where gone on my esxi hosts, WTF.

just recreated them and genesis is starting fine now.
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Glad to hear, let us know if you run into anything else.

--Sean Watkins