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Below are new knowledge base articles published on the week of December 3-9, 2023.KB 13595 - Alert - A200613 - MicrosegCvmMemory - Flow Network Security CVM Memory Recommendation KB 15685 - Data Lens - How to unblock users/systems/machines KB 15867 - Nutanix Database Service operations fail for Linux-based Database drivers if /dev/shm is not mounted KB 15872 - Self-Service: Application Create/Delete fails with "Rogue resume received by trl" KB 15883 - PC user assigned the RBAC roles Flow Admin and Flow Viewer may be missing permissions for Category KB 15898 - Dell LCM: Upgrade failures for Hardware Entities (Redfish)(ahv_el8) on dell_amd_gen15: Unable to ping USBNIC IP during update_bmc/reset_bmc KB 15919 - Create LCM custom metadata.json for unqualified ESXi versionNote: You may need to log in to the Support Portal to view some of these articles.

＞This customer requires to do implement the DX380 Foundation Service without vCenter(vCSA).＞Is it acceptable to provide services without vCenter as a service requirement? There should be no vCenter when you provide the service.However, I think there must be some restrictions regarding settings.For example, LACP settings etc.This is because vDS creation is not possible. So, explain to us your service requirements to our customers.

HiFrom my playbook using admin/password from vault to connect to PC and then list vms. From that result I select data and use in set_fact. When using length up to like 30 it seems to work, but I have like 200 VMs and I cannot see why thats is failiing, I would like to get all vms and not need to state length.. - name: List VMS  nutanix.ncp.ntnx_vms_info:    nutanix_host: "{{ nutanix_host }}"    nutanix_username: "{{ admin_secret.username }}"    nutanix_password: "{{ admin_secret.secret }}"    validate_certs: False    filter:      cluster_name: D2SEELM-NXC001   #testing only to select one cluster      #vm_name: D2SEELM-LX0266    kind: vm    #integer and default value in API  #  sort_attribute: string  #  sort_order: ASCENDING    length: 30  #string    offset: 0  register: result  no_log: "{{ ansible_debug }}"  - name: Collect VM values from file  set_fact:    all_vms: "{{ all_vms | default([]) + [{ 'Name' : item.status.name, 'SUBNET_name': item.status.resources.nic_list[0].subnet_refere

We would like to enable API v4 due  to “cluster does not support the minimum VMM API version 'v4.0.a1'. Upgrade the cluster to a supported version.”

Hello,I have one VM with 3 vdisks, and i want to share one of the disks with another VM for read access.I have read about using volume group, i dont know if this is the only solution, and in that case, the procedure to migrate this vdisk to volume group, if possible with no service affecting.Thanks in advance and regards,Ivan

Below are new knowledge base articles published on the week of November 26-December 2, 2023.KB 15782 - Flow Network Security (FNS) unable to apply AHV host Security Policy rules due to Microsegmentation service OOM KB 15835 - Self password reset in my.nutanix.com & portal.nutanix.com KB 15837 - LCM upgrade failing with error "izip argument #1 must support iteration"Note: You may need to log in to the Support Portal to view some of these articles.

Below are the top knowledge base articles for the month of November 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 2090 - AHV host networking KB 1532 - NCC Health Check: inode_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 6945 - How Upgrades Work at Nutanix KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 8514 - NCC Health Check: fs_inconsistency_check KB 8453 - Alert - A1044 - PathOffline KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and fil

A Red Hat VM is freezing on the Nutanix platform. VM unresponsive and no logging.Has anyone experienced this, and any suggestions on what to do to figure out what is going on? Was a bit unsure which category to raise this question. Thanx.

Below are new knowledge base articles published on the week of November 19-25, 2023.KB 15816 - Possible Cluster Outage Caused by Inconsistent Zeus Configuration KB 15820 - LCM: Failed to initiate Precheck "Unknown data type undefined in data" KB 15823 - Virtual NICs might fail to start due to error 56 on German-localized versions of Windows KB 15828 - LCM Upgrade failure in ESXi environment when accessed through PC in LCM-2.7 KB 15830 - Unable to configure the cluster FQDNNote: You may need to log in to the Support Portal to view some of these articles.

Nutanix Did You Ever Develop Enable Copy and Paste From Windows Client To Open VM Console in Web Browser Like Edgesee some information that it was being looked at 4 years ago by your developers I cant see any options or information's that this was developedPlease Advice Mark68   

Hi Please help me on below confusion,Actually i have three Nutanix nodes which node imaging has been done successfully and assigned VLAN ID for CVM and AHV as well.Problem isI have three switches  one for management switch and the other two are TOR Switches.and i have configured the VLAN ID on TOR Switches for CVM and AHV but i haven't configured any VLAN ID over the management switch.I am able to ping the all  IP address from switch side but unable to ping the all ip address from user end(laptop).what i should do now.should i configure VLAN ID on  Management switch as well.or where i should check the ping status all IPs vice versa after resolving this issue i need to create cluster.how i should check the ip address vice versa from the management switch.and Gateway also is not pinging ..

Hi all, I have some NX-1065-G8 & NX-8155-G8 nodes, and I want to move them to new PDUs online. What would be the proper procedure to do this? Should I just disconnect the power cords one by one of a PDU and then reconnect they one by one to the new PDU, check the status after each disconnect and reconnect to make sure the status is normal. And then do the same for the other side of the PDU? Any command or GUI operation is needed, for example, disable the power supply of a node before disconnect? Appreciated for any comments. 

Good morning dear: I would like your support to see how to recover information from a Windows 10 VM with damaged login within the NUTANIX Prism Central platform. Greetings. 

Hello Folks, I recently got know know about a Nutanix infrastructure running on AOS, where there are no active licenses and environment is working stable, there are very few issue.License renewal might take more time, Could someone please put some light on the important tasks which can be regularly checked to make sure the resiliency is always OK. 

Below are new knowledge base articles published on the week of November 12-18, 2023.KB 15364 - Pre-Upgrade Check: esx8_platform_compatibility_check KB 15430 - LCM Framework upgrade from 2.4.5 or before using LCM-2.7-H KB 15670 - HYCU fails to backup Nearsync replicas KB 15711 - DR - VMs and Volume Groups (VGs) protected by Nutanix DR (formerly Leap) or DRaaS and resized may encounter recovery failures KB 15729 - LCM Firmware upgrade fails with Failed to stop zookeeper service on CVM in 2 node clusters KB 15749 - LCM HPE firmware update may fail with “Error: HPE SmartUpdate Failure: The installation of the component failed” KB 15766 - Move: Hyper-V - This VM is configured with Standard checkpoints. KB 15779 - AHV host may fail to enter maintenance mode due to "VFIO device doesn't support migration" error KB 15787 - Error counters for Broadcom NICs are not monitored on AHV clusters KB 15798 - Prism page is not accessible on PC after LCM inventory on pc.2020.9 KB 15804 - How to find AHV V

Below are new knowledge base articles published on the week of November 5-11, 2023.KB 15714 - How to Configure Dynamic Tuneable in Nutanix Move KB 15757 - Warning! The current license level does not allow for the use of this feature KB 15773 - HPE DX - LCM inventory shows N/A for SPP upgrades on HPDX Gen11 platformsNote: You may need to log in to the Support Portal to view some of these articles.

Hello All, We have a node that had an SSD failure and after replacing, the new SSD is not showing up in Prism and running the sas3ircu command still shows the original SSD. But when enabling the LSI HBA in the BIOS and looking at the config utility, it sees the new SSD. All the nodes are running ESXi and all FW are up to date. Could anyone tell me what we should do next? TIA.

Dears:Requirement: Need do two backups before batch and after batch for one SQL ServerI have an idea about backup (The hypervisor is VMware):Do NTNX snapshot from Prism web UI. Using 3rd backup software to backup this NTNX snapshotMy question is: How to backup this snapshot using the 3rd backup software? How to let 3rd backup software know this snapshot? Because VMware doesn’t aware this snapshot.Thank you very much!  

we have a cluster with 5.15.4 aos installed，recently we plan to update esxi7。0.1 to esxi 7.0.3o。anyone can tell me it is ok?

Below are the top knowledge base articles for the month of October 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8453 - Alert - A1044 - PathOffline KB 1532 - NCC Health Check: inode_usage_check KB 2090 - AHV host networking KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 7071 - Pre-check: test_check_revoke_shutdown_token - Shutdown token taken by a node during a prior upgrade unable to be released KB 4519 - NCC Health Check: check_ntp KB 809

Below are new knowledge base articles published on the week of October 29-November 4, 2023.KB 15696 - Citrix Virtual Host Connection Wizard unable to detect AHV Hypervisor KB 15699 - Read performance degradation on VGs connected to VMs in Hyper-v 2019 clustersNote: You may  need to log in to the Support Portal to view some of these articles.

We need to understand the use cases for DBaaS to integrate with our Nutanix cluster and to understand how to meet the business needs with it.

When I run NCC, it complete 100% after that the status changed to cancelled instead of success. What could be the issue ?-JAI

Below are the top knowledge base articles for the month of September 2023.KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 1532 - NCC Health Check: inode_usage_check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 2090 - AHV host networking KB 6945 - How Upgrades Work at Nutanix KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8514 - NCC Health Check: fs_inconsistency_check KB 8453 - Alert - A1044 - PathOffline KB 3786 - Alert - A1081 - CuratorScanFailure KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 14088 - NCC Hea

Nutanix environment with 74 nodes and around 2600 VMs It is observed that the VMs are overprovisioned, utilizing only about 30% of the resources. We request that you help us understand whether we have any tools, like vROps, to optimize the performance or recommend downsizing the CPU, memory, and storage.