Question

VM freezing

  • 27 November 2023
  • 2 replies
  • 74 views

A Red Hat VM is freezing on the Nutanix platform. VM unresponsive and no logging.

Has anyone experienced this, and any suggestions on what to do to figure out what is going on?

 

Was a bit unsure which category to raise this question.

 

Thanx.


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2 replies

Userlevel 4
Badge +12

Any chance you’re running Trend Micro Deep Security on the offending RHEL VM as well? We had this issue with the RHEL VM freezing and it was because the Trend public certificates weren’t registered in the UEFI interface.

If you are running Trend DSM, take a look at this:

https://help.deepsecurity.trendmicro.com/20_0/on-premise/agent-linux-secure-boot.html

 

 

Any chance you’re running Trend Micro Deep Security on the offending RHEL VM as well? We had this issue with the RHEL VM freezing and it was because the Trend public certificates weren’t registered in the UEFI interface.

If you are running Trend DSM, take a look at this:

https://help.deepsecurity.trendmicro.com/20_0/on-premise/agent-linux-secure-boot.html

 

 

There is no virus software installed.