Deployment Success

We keep our test cluster up-to-date with the latest STS versions.Unfortunately, by doing so, I cannot upgrade from 6.0.2.5 to 6.1 as it is not supported.Upgrading from 6.0.2.4 is supported.I have two questions, one, when will I be able to upgrade to 6.1 from 6.0.2.5?Second, should I lag a version or two behind in the STS track to make sure I am not blocked from taking a major upgrade?Thanks!

Hi We have 2 sites with fast links between them with 1 Nutanix cluster on each site.  All the hosts are running the ESXi 6.7 hypervisor. We use Metro availability so we have 1 ESXi cluster stretched across both sites. Currently Prism central runs on a VM in located on hosts in the primary site in a Metro availability enabled container\DS.  We looking into scaling out our Prism Central installation from 1 node to 3 nodes. Ideally I was thinking we could spread the Prism Central nodes across the two sites, perhaps by having 1 node on site 1 and 2 nodes on site 2. However, the Prism Central scale out manual states the following: “All scale out Prism Central VMs must run on the same cluster. For example, running two VMs in cluster_1 and one VM in cluster_2 is not supported".   Is this referring to one ESXi cluster or one Nutanix Cluster - I just want to be sure? Thanks in advance.

Looking for anyone that has been successful with installing windows 11 on Nutanix AHV?I have tried, in my VM creation i have selected UEFI and Secure Boot. What I can’t seem to get to is how to enable TPM? When VM boots there is no way to get into bios to enable TPM. So how do you do that?Thanks 

Morning,We have a 5 node cluster using the Lenovo HX series hardware (ThinkAgile HX3521-G).We changed our IMPI range after the installation had completed to an out of band IP range that all our IPMI NICs sit on. I made the change in BIOS and then restarted the genesis services on each node via the node CVM.The Genesis restart appeared to be successful.However when I look at the nodes in the hardware section of Prism element the IPMI address is showing up as a a generic self assigned 169.254.x.x address.What would be the best way to address this?Im new to Nutanix so forgive me if I have missed something super obvious...thanks Graham

Below are new knowledge base articles published on the week of March 6-12, 2022.KB 12603 - How to update hosting Prism Element and Prism Central details post Re-IP procedure KB 12651 - Login to PC UI fails with "Server is not reachable" KB 12717 - VIP (Virtual IP) and Prism Gateway (PGW) may become unavailable for maximum 30 minutes when Prism leader node is rebooted or removed from the cluster with 8-core nodes KB 12790 - ESXi - nutanix_nfs_plugin - Established VAAI session with NFS server 192.168.5.2 datastore KB 12800 - Era - Log Catchup activity fails after restore operations on PostgreSQL DBs KB 12820 - Alert - A1120 - CuratorJobRunningTooLong KB 12822 - OVS process on AHV can consume a lot of CPU in certain conditions KB 12833 - Flow Microsegmentation - Service Chain Integration KB 12840 - Nutanix Files :-Share Creation failures may lead to existing volume group(s) deletionNote: You may need to log in to the Support Portal to view some of these articles.

Just in case this helps anyone else- I wasted a lot of time on this one this morning. I appreciate ovftools is a VMWare product...I was trying to convert an exported ovf vm folder to .ova as a single file for import into AHV.I was just getting a generic error- file "" could not be opened:trying to test or verify I got similar:c:\Program Files\VMware\VMware OVF Tool>ovftool --verifyOnly --machineOutput V:\Grid-lic-server\Grid-lic-server.vmxERROR+ <Errors>+ <Error>+ <Type>ovftool.io.file.open</Type>+ <LocalizedMsg>+ Failed to open file: V:\Grid-lic-server\Grid-lic-server.vmx+ </LocalizedMsg>+ <Arg>+ V:\Grid-lic-server\Grid-lic-server.vmx+ </Arg>+ </Error>+ </Errors>RESULT+ ERRORNot very illuminating.I tried setting a log output and for next to nothing useful even in verbose mode:However:When I navigated to the local directory and ran the same export / convert command where the .vmx file was located I got:C:\Program Files\VMwa

You have a nice OVF or an OVA image and you are ready to deploy that virtual appliance to AHV. There is just one more step required. Well, maybe more than one. It is not possible to import OVA and OVF files to AHV. Extraction of the files of the image as well as upload of the VMDK files is required prior to deployment.Please follow instructions provided in KB-3621 AHV: Import OVA and OVF image

We got three HPE DL380 Gen9 Server with the HP RAID-Controller H240ar Smart HBA 2-Port SAS 12G on which HBA is enabled.Accordingly to Nutanix this RAID Controller is compatible and should work:https://portal.nutanix.com/page/documents/details?targetId=HPE-Hardware-Firmware-Compatibility:mod-DL380-8-G9-r.htmlDuring the middle half of the installation via Foundation, we get the following error:StandardError: This node is expected to have exactly 1 AHCI controller. But phoenix could not find any such deviceAfter a quick search I saw this KB-Entry:https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000LIWmCAOI also made sure to set the SATA Controller Options again manually and rebootet the server multiple times. Also the boot order is set accordingly to the KB-Entry. But I still get this error and phoenix isn’t able to see any AHCI controller via fdisk -l.Do you have any ideas what else I could try?

hi. i was wondering if anyone here has managed to successfully transfer data between nutanix and remedy? i have a case that requires the integration. since i’m way behind my schedule, i would really appreciate any opinion, solution, point of view. 

Below are new knowledge base articles published on the week of February 27-March 5, 2022.KB 10834 - Alert - A130348 - VmInPausedState KB 12394 - Exit Maintenance mode error "Client does not have maintenance authority over host" KB 12631 - Set vpxd.stats.maxQueryMetrics in vCenter to get all cluster metrics KB 12776 - NX Hardware: Node hung at DXE--BIOS PCI Bus Enumeration KB 12789 - Era - Linux operating system pre-requisites (/tmp and /dev/shm directories) KB 12793 - Foundation - Cluster create failure for new HPE DX nodes and AHV hypervisor KB 12795 - Windows VSS snapshot failed with VSS shadow copy Service error: The security ID structure is invalid KB 12809 - Support during a critical upcoming upgrade/maintenanceNote: You may need to log in to the Support Portal to view some of these articles.

Hi all!I’m trying to set up an ESXi environment in Nutanix Move but move complains that the user has insufficient access rights, despite the user being assigned the Admin role in vCenter (and on the user level, not on the group level). Insufficient privileges to perform the operation: User 'Move-User' is missing required privileges for 'vcenter.domain.obfuscated': virtualmachine.config.changetracking,virtualmachine.config.editdevice,virtualmachine.guestoperations.query,virtualmachine.provisioning.diskrandomread,virtualmachine.config.annotation,virtualmachine.config.removedisk,virtualmachine.guestoperations.execute,virtualmachine.state.createsnapshot,virtualmachine.state.removesnapshot,virtualmachine.interact.deviceconnection,global.disablemethods,virtualmachine.config.advancedconfig,virtualmachine.guestoperations.modify,virtualmachine.interact.poweroff,virtualmachine.interact.poweron,virtualmachine.config.rawdevice,virtualmachine.config.settings,global.enablemethods,global.licenses,ses

If you have ever wondered, having a 1000 User VMs in your infrastructure is making administrative jobs pretty difficult for you! You are wrong when it comes to Nutanix HCI.Nutanix makes administration simple and easy.Let’s say you have 500+ User VMs in your system and want to install NGT on those VM, will you do it manually?Will you waste countless hours manually installing NGT on each User VMs?Definitely NO!Prism Central provides you with a feature to install NGT on multiple VM simultaneously with just a few clicks and you can even enable SSR and VSS service while installing NGT.Want to know the procedure?Just give the document a readNGT Installation using Prism Central  Have queries regarding NGT or some doubts?Drop a comment and let us start a discussion. 

If you’ve ever encountered an alert like the referenced one below, you might have wondered, “What does this alert mean, and what do I do next?”Reference Alert:1 DIMM RAS event found for P1-DIMMA1(Serial:XXXXXXXX) by Samsung on host x.x.x.x in last 24 hours. Installed BIOS version is PB42.602The answer to the first question is easy.  RAS stands for Reliability, Availability, and Serviceability and is an advanced feature that is enabled in the server’s BIOS to detect and alert failing memory region(s) proactively. The second answer is a bit more tricky, but don’t worry, we’ve got you covered with KB-11794 which goes into detail about how to diagnose and resolve a RAS event, and KB-7503 which covers DIMM error handling guidance for G6, G7, and G8 platforms.

Is it possible for PE or PC to send an email to me when a snapshot is created in the cluster?

Hello, I have installed prism central on cluster (AHV). But no cluster is registered (only prism central is deployed). Now i want to remove prism central. What is a correct way to do this? Thank you in advance. Mindaugas

I am cloning a VM using API V3, by default it was set to DHCP, I want to assign a Static IP via  below code, but it is not working. i am not interested to do this Via sysprep file.   "override_spec":    {      "memory_size_mib": 4096,      "name": "{{ vm_name }}",      "num_sockets": 1,      "num_vcpus_per_socket": 2,      "num_threads_per_core": 1,      "nic_list": [         {          "dns_ip_addresses_list": [            "192.168.1.10",            "192.168.1.20"              ],           "nic_type": "NORMAL_NIC",           "ip_endpoint_list": [              {                "ip": "192.168.1.50",                "type": "LEARNED",                "prefix_length": 24,                "gateway_address_list": [                  "192.168.1.1"                    ],                "ip_type": "STATIC"                   },            "subnet_reference": {                  "kind": "subnet",                  "name": "Client01",                  "uuid": "XXXXX-XXXX-XXXXX-XXXXXXX"                },

Below are new knowledge base articles published on the week of February 20-26, 2022.KB 10560 - Alert - A 130351 - VolumeGroupProtectionFailed KB 10571 - Alert - A130349 - ConsistencyGroupVmConflicts KB 10572 - Alert - A130350 - ConsistencyGroupVgConflicts KB 10573 - Alert - 130352 - VolumeGroupProtectionMightFailPostRecovery KB 10754 - Alert - A130355 - VolumeGroupRecoveryPointReplicationFailed KB 11308 - Alert - A130357 - VolumeGroupProtectionFailedOnPC KB 11413 - Alert - A130358 - ConsistencyGroupWithStaleEntities KB 11744 - Alert - A130361 - PartialVolumeGroupRecoveryPoint KB 11745 - Alert - A130362 - VolumeGroupReplicationTimeExceedsRpo KB 12676 - Cloud Connect: Replicating snapshots from Cloud CVM to local On-prem cluster may fail and cerebro may enter crash loop KB 12767 - Windows VM may fail to boot with INACCESSIBLE_BOOT_DEVICE (0x7B) error if MPIO is configured KB 12773 - The Waste Electrical and Electronic Equipment Directive (WEEE) handlingNote: You may need to log in to the

Hi!We are in the process of migrating our ESXi-vms to Nutanix AHV. Does anyone know if it is a problem to migrate a Witness VM (actually used for two 2-node clusters) to AHV with Nutanix Move or would it be better to install a new one on AHV and switch the clusters over to it?

Hi Tried googling but can’t find anything to support me. Model: NUC7i5DNHE2x SSD (500+250GB SSD)1x _16_ gb Cruizer Fit USB AHV installation works and I create 1 signle node cluster., After rebooting I get SSH/Ping acces to AHV and can loginw with root. Problem:CVM does not answer to ping/wev.Tried SSH / Ping from AHV but does not get an answer: [root@NTNX-eXXXXX-A ~]# ping 10.255.1.11PING 10.255.1.11 (10.255.1.11) 56(84) bytes of data.From 10.255.1.10 icmp_seq=1 Destination Host UnreachableFrom 10.255.1.10 icmp_seq=2 Destination Host UnreachableFrom 10.255.1.10 icmp_seq=3 Destination Host Unreachable I’ve tried re-installing multiple times but same issue.Is the problem the 16Gb cruizer fit usb? It’s the bootable media.CVM gets 500gb SSD diskData gets 250Gb disk [root@NTNX-eXXXXX-A ~]# virsh list Id    Name                           State----------------------------------------------------[root@NTNX-eXXXXX~A]#  Tried the logs from other posts but not able to get any outputs. Anyone got

I configured four Nutanix 3460-G7 nodes, and when they were installed, I tried to log in using the given link (one of the cvm), but since the new nutanix default password was changed to the IPMI serial, I had to try four times before it locked me out. and my pc was detached from the switch for some reason, which I reconnected, but now I couldn't access the prior cvm ip using the gui. Need help guys

NUTANIX documents on upgrading Microsoft OS from 2012 R2 to 2016 reference the need for both the OS ISO file and also the “metadata upgrade JSON file.”  Where do I locate the JSON file? It says the Nutanix support portal but I’m not able to access it there. It also mentions the “Hyper-V ISO file” but it’s unclear what that is referencing? If it is referring to the Server 2016 ISO file there doesn’t appear to be any file like this. Upgrade using ISOs. The Prism web console supports 1-click upgrade (Upgrade Software dialog box) of Hyper-V 2016 or 2019 by using metadata upgrade JSON file. This file is available in the Nutanix Support portal Hypervisor Details page and the Microsoft Hyper-V ISO file.Anyone able to point me to where to get this file so I can perform this needed upgrade?

I have pulled some new nodes into an existing cluster that utilizes LACP/LAG on the current nodes.  The default configuration on the new nodes is Active/Backup.  We also have new ToR switches that are not configured in a LAG.  Are these the correct steps the configure Active/Active?  The new nodes are only participating in the metadata ring - not hosting any VMs:To modify networking on the new nodes:Change the node to LACP enabled (ACTIVE/ACTIVE) using vs0  in the GUI – select only that ONE node to update the config on!! Put node into Maintenance Mode Login to CVM acli host.list acli host.enter_maintenance_mode host-IP-address DO I NEED TO PUT THE CVM IN MAINT MODE AS WELL?? Make changes on ToR switch – enable the 2 ports for LAG for that node ONLY Test networking Remove from Maintenance mode acli host.exit_maintenance_mode host-ip Verify resiliency returns to OK Move onto the next nodeI would love some feedback on if this is the correct order.

Below are new knowledge base articles published on the week of February 13-19, 2022.KB 10581 - How to update email address for the Nutanix Portal access KB 12044 - NCC Health Check: fanout_secure_port_connection_pe_to_pc_check KB 12745 - Nutanix Files - Files scale out fails with "FM Files Scale Up Task Failed at: Create platform memory hot scaleup task." KB 12747 - Failed To Snapshot Entities Alert due to stale cached vm information KB 12754 - LCM: BIOS-Redfish update fails with "Failed to update BIOS. Status: 200" KB 12755 - Nutanix Move - Migration task is stuck at "In queue for Memory"Note: You may need to log in to the Support Portal to view some of these articles.

Introduced in AOS 5.18 is a feature known as the Recycle Bin, which is enabled by default and allows a 24-hour hold on VM files that were deleted and need to be recovered, unless the cluster free storage space reaches critical thresholds.This feature was introduced to simplify the recovery procedure for accidentally deleted storage entities (Virtual Machines, Volume Groups, or individual disks). You can disable and enable the recycle bin or clear its contents.To restore an entity, you MUST contact Nutanix Support.To learn more about the limitations and how to manage the recycle bin, click here.

Hi all I just want to know how nutanix AHV allocate resource(cpu or memory) to VMs? Like VMware resource share or limit, and memory overcommit?