Deployment Success

Below are the top knowledge base articles for the month of September 2022.KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8514 - NCC Health Check: fs_inconsistency_check KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 3827 - Alert - A130087 - Node Degraded KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4141 - Alert - A1046 - PowerSupplyDown KB 4519 - NCC Health Check: check_ntp KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 4158 - Alert - A1104 - PhysicalDiskBad KB 8094 - NCC Health Check: disk_status_check KB 1863 - NCC Health Check: sufficient_disk_space_check KB 2463 - NCC Health Check: boot_raid_check KB 4272 - Alert - A6516

Below are new knowledge base articles published on the week of September 25-October 1, 2022.KB 12444 - NCC Health Check: ahv_secondary_ip_ping_check KB 12705 - Disabling the karbon-management services and removing the karbon-agent installation from NKE clusters KB 13137 - CMSP expansion fails when running with Advanced Networking Controller (ANC) Enabled KB 13164 - Network Segmentation enable or disable pre-check test_for_hosts_in_mm for AHV KB 13594 - Bad handshakes or network problems between Prism Element and Prism Central causes any BP Launch trigger to create hundreds of create_vm_intentful tasks KB 13612 - How to use Nutanix Objects for storing log backups with Nutanix Database Service (NDB) KB 13626 - Live migration of AHV VM(s) may fail due to a connected ISO stored on an non-existing container KB 13654 - Nutanix Database Service | MSSQL database snapshot operation fails with error "Executing VSS command failed with error code[VSS_E_PROVIDER_NOT_REGISTERED]" KB 13655 - Nutanix

Using cURL to get ‘/Cluster’ endpoint (ex. below). How do I structure my call to return singleattribute, like ‘name’ , ‘uuid’  or version . API query outputs entire tree     https://<IP>:9440/PrismGateway/services/rest/v2.0/cluster/'        "id": "0005d918-7718-830d-60d0-ac1f6b3f9209::6976265073740190217",        "uuid": "0005d918-7718-830d-60d0-ac1f6b3f9209",        "cluster_incarnation_id": 1646073984090893,        "cluster_uuid": "0005d918-7718-830d-60d0-ac1f6b3f9209",         "name": "vaclevsh2100",         "version": "6.1"   2. Would like to query single attributes, something like:       https://<IP>:9440/PrismGateway/services/rest/v2.0/cluster?name'                                                    or       https://<IP>:9440/PrismGateway/services/rest/v2.0/cluster?id'

We’re testing migrating some workloads out to AWS, our AWS team prefers us to us “Role Based Access” over passing out access keys.  Is there any provision for this or instructions?  I added the role based access permissions to the IAM policy, but receiving the error -  AWS Authorization failed with error: RequestCanceled: request context canceled caused by: context deadline exceededI’m basing this off of what we’re using for our Citrix environment - Role-based authentication for Citrix Virtual Apps and Desktops in AWS | Citrix Blogs

Currently we are working on a project that requires couple of Admins to SSH into a CVM to execute some commands.  The problem we are running into is that only the Nutanix\Admin default account can actually SSH  into CVMs. Other non-default admin accounts (Cluster Admin) can do everything in Prism but are denied access when they try to SSH. Do The non-default admins need additional permissions\configurations to be able to SSH into CVMs ?

I want to monitor our Nutanix environment by Solarwinds.Is there a neat guide on how to do this?

Hey everyone, I was wondering if there’s a release date for AOS 6.5.1? We’d like to update to the new LTS, especially for our SQL cluster. 

Probably a silly question. Regarding Prism Element...When logging in and are greeted with the main page or when navigating to other pages, are there UI logs? 

Hey Guys,The above screenshot shows the end of support life for 6.1 shows Oct 2022 but if I check the yellow dot it says end of support life within 6 months. Can anyone clear this doubt on the end of support for 6.1? 

Hi All,Let’s say, in a Nutanix cluster with 3 nodes/hosts, when creating a new virtual machine(vm), in which node/host, a newly created VM will go, how it chooses the node to be there?Scenerio 1 : Assume in all the 3 nodes/host, there are required compute and storage resources are there.Scenerio 2 : Assume only two nodes/hosts has the required compute and storage resources are there?  

Below are new knowledge base articles published on the week of September 18-24, 2022.KB 12847 - LCM Pre-check: "test_allow_lcm_operations" KB 13519 - Group LDAP Authentication Failure When Group Member Attribute Is Incorrectly Configured KB 13600 - How to view the previously opened cases in the Nutanix portal account KB 13619 - SMTP - SMTP server configuration with TLS enabled fails to send emails if two factor authentication is enabled KB 13640 - Enabling the write cache policy fails for Windows VMs running on AHV platform KB 13641 - Nutanix Files - Usage calculation for Licensing KB 13658 - Enable Microservices Platform precheck fails on Prism Central after LCM upgrade to 2.5Note: You may need to log in to the Support Portal to view some of these articles.

Hello Nutanix Community,We are running Nutanix HCI on Lenovo servers having three-node cluster & currently the cluster has less capacity. We have 2 empty HDD slots on each Lenovo serves and we are planning to insert same capacity HDD drives on all 3 servers. So totally 6 HDD with a capacity of 2.4TB each.I would like to know how to configure and expand the storage? Please note that I’m new to Nutanix so kindly help me from scratch:-)Thanks in advance to everyone. 

In a organization one of the administrators received a email from nutanix support about a replacement of a memory, when he checked his cluster he didn´t see any  alerts because the cluster didn´t belong to him but to another of his colleagues. Which are the steps and what accounts do we need to change the owner of the case?

Hello fellas I have 5 clusters where 3 of them are ESXI and running AOS 5.20.4.6 (it seems dead end for now to any further upgrades) and 2 of then AHV running AOS 5.20.0.1(choices are to move on to either 5.20.4.6 or something like 6.x)Just looking for experts opinion to choose right version..As of now, I'm planning to let it upgrade to 5.20.4.6 to keep all clusters at same version.What you say...?

Is it possible to recover single node cluster after SATADOM crash? How can I reimage it?

Below are new knowledge base articles published on the week of September 11-17, 2022.KB 13298 - Nutanix Kubernetes Engine - Pod(s) or worker node(s) down due to out-of-memory (OOM) condition KB 13338 - 1-click/LCM Pre-check : AOS version is not compatible on at least one of the nodes in the cluster KB 13578 - LCM Bios upgrade failed leaving host in phoenix-Gen10Plus UBM3 Backplane PIC Firmware failed to flash UBM firmware behind Controller KB 13582 - ESXi lost controller PCIPassthru after upgrade to WW20.005 on NX-1175S-G8 KB 13602 - Nutanix AHV Plugin for Citrix Director does not show a chart on offline clients KB 13617 - VM migration from AHV to AHV fails opening disk with 'permission denied'Note: You may need to log in to the Support Portal to view some of these articles.

How to Import Live optics excel using  import workloads  in sizer

Hi,we added additional networkcards into the servers, but when doing a ifconfig -a | less the additional cards/ports are not being displayed.Also the CVM starts and goes into a continous boot loop. the following is being displayed UNLOAD: attempting modprobe remove virtio-pciNow our question is why are the additional ports not being displayed? Are drivers needed in order for the CVM to boot correctly with the new card installed? Thanks

Hi,I`ve replaced the SATADOM of one of the four hosts in my NX-1050. After starting from the pnoenix.iso, the repair host disk has been stuck like this for 24 hours.   The host_bootdisk_repair_status says it`s at “sm_trigger_imaging” state.The first thing I would like to do is kill the current repair job since it`s most certainly hanging. How can I do that and what further steps should I take to try and get the host back online? Thank you. 

I struggle to find info on the topic in Nutanix docs,I try to understand how to handle pagination when performing REST API request via the v2 API to retrieve all hosts I have in the cluster.when I make the request I get the metadata section with the following data:"metadata": {    "grand_total_entities": ,    "total_entities": ,    "filter_criteria": "",    "sort_criteria": "",    "page": ,    "count": ,    "start_index": ,    "end_index":   }when i make a request i see that i can specify two fields that relate to pagination “page number”“count”its not clear how to handle pagination,if somebody have some code sample it will be great !

Below are new knowledge base articles published on the week of September 4-10, 2022.KB 13538 - Application-Consistent Snapshots May Fail for Windows VMs with the Oracle VSS Writer Installed KB 13581 - Nutanix Database Service | How to view/edit "Allow Remote Shell Access" policy setting for a Windows DB Server VM for configuring access to remote shellNote: You may need to log in to the Support Portal to view some of these articles.

DearsPlease your support in this critical case : I have 2 nutanix blocks, each 3 nodes;they`re all connected to a one switch with 12 cables ( 2 each), all in the same vlan (vlan 1), the switch is connected to firewall (trunk port from switch to firewall), I had set the cvm ip to 10.10.20.x range, I have the gateway from firewall 10.10.20.254, how I can add gateway to the cluster so the vms inside can be reached?what network settings or changes I must do? Thank you

Which image types are stored by the Nutanix Image Service?

I am passing this payload to filter a VM. It works if the VM name is an exact match (case-sensitive).  How Do I make the following filter case-insensitive ?payload = {"kind":"vm", "filter": "vm_name=={0}".format(vmName)}I tried different combination’s, but none worked.

AOS 5.20.4.6 does not support direct upgrade to AOS 6.5. Will an over-upgrade package be released later?