Deployment Success

Below are new knowledge base articles published on the week of November 5-11, 2023.KB 15714 - How to Configure Dynamic Tuneable in Nutanix Move KB 15757 - Warning! The current license level does not allow for the use of this feature KB 15773 - HPE DX - LCM inventory shows N/A for SPP upgrades on HPDX Gen11 platformsNote: You may need to log in to the Support Portal to view some of these articles.

Hi folks, when we go to add a our cluster into XRAY all the validation tests complete however on clicking done it says: Any ideas of what I should check?Our Switch has is called XrayNetwork

Hi,I am trying to install the Community Edition at a Lab, but I am unable to go past the NEXT login in the initial setup. There is no option to login with my Company’s SSO.  

Hello All, We have a node that had an SSD failure and after replacing, the new SSD is not showing up in Prism and running the sas3ircu command still shows the original SSD. But when enabling the LSI HBA in the BIOS and looking at the config utility, it sees the new SSD. All the nodes are running ESXi and all FW are up to date. Could anyone tell me what we should do next? TIA.

Dears:Requirement: Need do two backups before batch and after batch for one SQL ServerI have an idea about backup (The hypervisor is VMware):Do NTNX snapshot from Prism web UI. Using 3rd backup software to backup this NTNX snapshotMy question is: How to backup this snapshot using the 3rd backup software? How to let 3rd backup software know this snapshot? Because VMware doesn’t aware this snapshot.Thank you very much!  

This one may be an obvious question, but its probably too obvious to the point that I am overthinking it.Model: NX-6035-G4I came into an environment where there are 5 clusters. Each clusters. Each one has both NIC’s on each node connected directly to the core switch. Each specifying the VLAN access on the core switch.Now the SFP ports are running DAC cables to a 10 Gig switch that is just in trunk mode. That switch then Trunks to the core switch.So are you suppose to use both? I thought you only had to use one or the other, normally this doesn't  matter, but the Core switch is over saturated and I could close out 10 Unnecessary wires.I drew a diagram encase this was wordy. 

we have a cluster with 5.15.4 aos installed，recently we plan to update esxi7。0.1 to esxi 7.0.3o。anyone can tell me it is ok?

Below are the top knowledge base articles for the month of October 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8453 - Alert - A1044 - PathOffline KB 1532 - NCC Health Check: inode_usage_check KB 2090 - AHV host networking KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 7071 - Pre-check: test_check_revoke_shutdown_token - Shutdown token taken by a node during a prior upgrade unable to be released KB 4519 - NCC Health Check: check_ntp KB 809

Below are new knowledge base articles published on the week of October 29-November 4, 2023.KB 15696 - Citrix Virtual Host Connection Wizard unable to detect AHV Hypervisor KB 15699 - Read performance degradation on VGs connected to VMs in Hyper-v 2019 clustersNote: You may  need to log in to the Support Portal to view some of these articles.

We need to understand the use cases for DBaaS to integrate with our Nutanix cluster and to understand how to meet the business needs with it.

When I run NCC, it complete 100% after that the status changed to cancelled instead of success. What could be the issue ?-JAI

Hello,we have UCS Domain with Fabric Interconnect “FI-6332-16UP” and 3 nodes “HXAF240C-M5SX” servers have three controllers “Lewisburg SSATA Controller [AHCI mode], Cisco 2.5 375GB Intel Optane NVMe Extreme Performance SSD, and Cisco 12G Modular SAS controller(max 26 drives)”we are trying to install Nutanix using the foundation and tried Creating Server Profiles using foundation and creating profile manually always stuck at the same point and getting “StandardError: This node is expected to have exactly 1 HBA with pci id 9005:028f. But phoenix could not find any such device”our servers meet Nutanix-Cisco supported HW “Third-Party Platforms ANY - Cisco UCS® Hardware Compatibility (nutanix.com)”followed Nutanix recommendation for UCS Firmware supported with foundation 5.4.2 and Cisco Firmware 4.2-3g. we tried the AOS AHV and tried using Customized ESXi always at the same point.followed this kb “Third-Party Platforms ANY - Determining Whether the Foundatin VM Includes the Latest Policy Fi

Below are the top knowledge base articles for the month of September 2023.KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 1532 - NCC Health Check: inode_usage_check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 2090 - AHV host networking KB 6945 - How Upgrades Work at Nutanix KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8514 - NCC Health Check: fs_inconsistency_check KB 8453 - Alert - A1044 - PathOffline KB 3786 - Alert - A1081 - CuratorScanFailure KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 14088 - NCC Hea

Nutanix environment with 74 nodes and around 2600 VMs It is observed that the VMs are overprovisioned, utilizing only about 30% of the resources. We request that you help us understand whether we have any tools, like vROps, to optimize the performance or recommend downsizing the CPU, memory, and storage.

Prism central non admin user timeout set to Never - not getting saved - changes everytme to 1 hour

I have several instances of CE 2.0 for test running virtual under Proxmox. Today I got a message saying my license is expired and prompt a form that I filled out but my access was blocked. I didn’t know CE 2.0 has limited use of license. In reality I never read the license.Is this license renewable for free ?  Sincerely,Ventura

Below are new knowledge base articles published on the week of October 22-28, 2023.KB 14527 - Alert - A130388 - LearnedIpLimitWarning - AHV VM vNIC learned IP limit has been reached KB 15184 - NCC Health Check: fns_pe_upgrade_prechecks KB 15400 - Alert - A130394 - EncryptedVMProtected KB 15690 - NDB | Alert - IP Address Conflict KB 15693 - File Analytics - FA 3.3.0 may become inaccessible due to an Out of Memory (OOM) condition.Note: You may need to log in to the Support Portal to view some of these articles.

Hello,I have a serious problem installing a new cluster on old hardware the machine is NX-1065-G4 with 4 nodes, i have tried with newest, intermediate and oldest versions of AOS, AHV, VMWare as well different versions of Foundation on Windows, Mac and VM’s, tried to do manual install through phoenix and still same error in everyone of them. This error is right after downloading AOS tarball2021-04-09 12:26:28,283Z INFO Extracted AHV iso to /tmp/kvm.iso2021-04-09 12:26:28,802Z DEBUG svm_rescue:Unable to read /etc/nutanix/release_version: [Errno 2] No such file or directory: '/etc/nutanix/release_version'2021-04-09 12:25:15 CRITICAL svm_rescue:846 No suitable SVM boot disk found. When this error shows, the progress bar stops updating at “Fatal: Running CVM Installer, Starting host installer”, but in log it continues installing the hypervisor, and whet is stops on cleanup ,if i restart host it then continues to install and setup hypervisor and the CVM and stops on waiting for network, on A

Hello, Do we have a limit regarding how many IPMI requests for node (NX-3155G-G8) / minute ? from the NCC we have the below error ERR : Too many ipmi processes runningBRAdel

I am trying to size a Dell XC configuration, but Dell or Dell XC is not coming up in sizer?  Is this intentional?

Hi Team, Do you know if exists as-build tool running under Linux? Thanks 

api/nutanix/v2.0/storage_containers/uuidgot response body  for storage container as uuid does not exist. In nutanix client , storage container is in active state.

Below are new knowledge base articles published on the week of October 15-21, 2023.KB 14135 - NCC Health Check: duplicate_dsip_check KB 15437 - Nutanix Files - Intermittent Access TLD issues post upgrade to files 4.3.x and 4.4 KB 15541 - Juniper Switch Reboot triggers random CVM/UVM network loss on AHV KB 15555 - Staging Snapshot replication operation fails with "'NoneType' object is not subscriptable" error KB 15620 - Setting a default route in X-Ray KB 15621 - Nutanix Portal Community edition KB 15634 - Move Migration stuck on Cutover phase in creating snapshot and eventually fails KB 15642 - Nutanix Database Service - Error attaching disk during SQL Register operation in VMware KB 15643 - New network adapter created after guest VM power cycle on AOS 6.7.x / AHV 20230302.x clusters KB 15650 - LCM firmware update to fail -HPE_NS204i_Gen10P_Gen11_1.2.14.1009_A firmware upload failed. KB 15652 - A Windows VM with static IP address may lose it and revert to DHCP configuration during NGT

I am trying to create a script to enable NGT on machines that have NGT installed. The v4.0.a1 API does not seem to allow this. Once NGT has been manually enabled via the GUI, a PUT to /api/vmm/v4.0.a1/ahv/config/vms/{extId]/guest-tools API can be used to amend enablement and capabilities, but if it has not been enabled manually it does not appear to allow any configuration.Task returns error code 10000, Failed to perform the operation due to an internal error.If you do a GET of a machine prior to manual enablement via /api/vmm/v4.0.a1/ahv/config/vms/{extId} the guest tools part of the JSON that is returned is missing.Is this missing functionality or there is something I am doing incorrectly.

Below are new knowledge base articles published on the week of October 8-14, 2023.KB 13957 - Alert - A400119 - RemoteClusterNCMLicenseExpiry KB 14557 - NGT installed on Linux Guest VMs generates the error "Failed to get connected iSCSI target configuration" in the log file /usr/local/nutanix/ngt/logs.guest_agent_monitor.ERROR KB 14989 - MSP platform client certificates are invalidated after unregistration and re-registration of vCenter KB 15172 - NX-G9: Nutanix BMC and BIOS Manual Upgrade Guide KB 15550 - How to update OpenShift secrets when the setup account's password has changed KB 15564 - Prism central GUI content for VPCs does not load as expected KB 15586 - Hardware - Cisco UCS GPU temperature alert not triggered in NCC Health Checks KB 15587 - Host Boot disk break-fix results in a 1 GB memory reduction in CVM memory KB 15589 - NC2 AWS was not able to validate the provided access credentials KB 15591 - NDB | Alert - Cluster health check failure KB 15595 - Prims Central - E-mail r