Deployment Success

Below are new knowledge base articles published on the week of August 7-13, 2022.KB 13112 - NCC Health Check: user_space_process_count KB 13216 - How to switch between multiple accounts in support portal KB 13437 - Frame - App Access Issue Workaround for Mac KB 13449 - Nutanix Database Service | Provision dbserver fails with the error "Unable to sysprep the VM. Sysprep is taking > 30 mins to complete" or "Failed to get IP" KB 13465 - NDB - Log catch up fails for Oracle DBs if the maximum amount of connection is exceeded KB 13466 - NDB- during the NDB upgrade server agent upgrades can fail and cause tasks to queue in "waiting" state KB 13482 - LED operation is not working on Cisco UCS C240-M5SX and INSPUR NF5280M5-24 KB 13495 - Nutanix Disaster Recovery - Magneto service is in a crash loop due to failing license validationNote: You may need to log in to the Support Portal to view some of these articles.

Hello,On our new infra NUTANIX AHV, when I try to connect with Powershell I've this error : PS > $PrismIP = "<Prism ip>"PS > $userName = "<AccountUser>"PS > $password = ConvertTo-SecureString -String "<ComPlexE%Pass@ord>" -AsPlainText -ForcePS > Disconnect-NTNXCluster *PS > $connection = Connect-NutanixCluster -Server $PrismIP -UserName $username -Password $password -AcceptInvalidSSLCerts -ForcedConnectionConnect-NutanixCluster : The remote server returned an error: (401) Unauthorized.At line:1 char:15+ ... onnection = Connect-NutanixCluster -Server $PrismIP -UserName $ ...+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : InvalidArgument: (Nutanix.Prism.Common.NutanixCluster:NutanixCluster) [Connect-NutanixCluster], WebException    + FullyQualifiedErrorId : The username or password you entered is incorrect. Please try again.,Nutanix.Prism.Common.NutanixCluster  When I try a Invoke-WebRequest command

So i uploaded my new certs, everything went fine, prism then restarted, but then I get the following message when trying to connect again.refused to connect.I’ve stoped the prism service and did a cluster start, prism is showing as running but I can’t get anything other then the above message.I can’t even update the certs again incase its a cert issue as the web interface is not working and I can’t for the life of me find a way to do it via ssh.

hello @all,I tried to create a VM with a vdisk on a specified storage_container via APIv3. The JSON I entered:{ "api_version": "3.0", "metadata":{ "kind":"vm" }, "spec": { "cluster_reference": { "kind": "cluster", "uuid": "<uuid>" }, "name": "<name>", "resources": { "disk_list": [ { "storage_config": { "storage_container_reference": { "kind": "storage_container", "uuid": "<uuid>", "name": "<name>" } } }, { "data_source_reference": { "kind": "image", "uuid": "<uuid>" } }, { "disk_size_mib": 10000 } ], "memory_size_mib": 4096, "nic_list": [ { "nic_type": "NORMAL_NIC", "is_connected": true, "ip_endpoint_list": [ { "ip_type": "DHCP" } ], "subnet_reference": {

Ladies/Gents,Second time this happens. First time it did, I did not know how to fix this and did a reinstall. This time I am trying to find a way to avoid going down the full reinstall route…The issueAfter a power failure, in my area, the power may come back for like 5-60 seconds and then off again. This may happen once or twice after the power failure. In that case, what happens, is the AHV seems to mark the two NVMe drives as not available (I have one SSD, 120GB Western Digital booting AHV - so boot drive, and two Samsung EVO 1TB) and due to that, CVM and all VMs are gone.Booting off a USB stick with Linux Mint we can see the drives listed: All I can find is info that requires the CVM, what is gone in this case…So how can this be fixed? Is it a matter of booting with the Nutanix CE USB and doing a repair? Is there something that can be done on AHV (what of course I do have access to) that will 'unflag' the disks as bad (what they are not - if I do reinstall the whole thing and start

I need to stop one as I didn’t remove a large disk from it before starting.

Below are new knowledge base articles published on the week of July 31-August 6, 2022.KB 11808 - PrismCentral: Pre-check test_diskspace_available_hosting_pe KB 12811 - Alert - A130367 - StretchDisabledOnVolumeGroupWithRemoteAttachments KB 12857 - Alert - A130368 - StretchPausedOnVolumeGroupWithRemoteAttachments KB 13434 - How to change Prism Central (PC) cluster FQDN configuration KB 13451 - ESXi Hypervisor upgrade may fail on DX8000 and DX910 platforms with error on VIB Dependency KB 13455 - Nutanix Database Service - How to restore a database on Storage Spaces using CLI KB 13460 - Instructions to Uninstall MinIO binary from Nutanix Object KB 13461 - Yunling - Inspur re-branded Inmerge models KB 13464 - Configuration Steps for Okta Integration with Prism CentralNote: You may need to log in to the Support Portal to view some of these articles.

Hello, warriors of the digital ageCould you help a beginner in trouble? I took an internal snapshot yesterday to prepare for a problem moving nodes from an existing cluster to another cluster The previous one was done well, and the snapshot was about 1.8gb, but I found that even though I deleted the snapshot, I still had about 1tb of capacity leftI checked if the data was increased on another vm, but it didn't, so I think it's because of the snapshotErasing the snapshot doesn't reduce the capacity. What should I do?Where should I check first?AOS 5.20.3.5 / ESXI7.0 u2a  

We are planning to migrate 2000 VMs from VMware to Nutanix, I am looking for Power shell script, which can automate the plan creation and start cutover. 

Is there any specific requirement port speed on TOR Switch for Nutanix Cluster running NVME + SSD storage? Is still good running 10Gb Switch to cover NVME + SSD performance? Thanks

I would like to create a new scenario with Lenovo HW or modify one with NX HW to Lenovo but I don’t how I could that. Anyone could tell me if is it possible?

Hello Team, We are trying to migrate Fortisiem VMs ( Collectors & Supervisors ) from VMWARE to AHV using Move but facing Authentication Failed issue. We verified and we have root access to the VMs and all the rights on the 2 VMs.  Also, the distribution of VMs are Redhat 4.4.7-23). Maybe it’ s a problem of Os compatibility, what do you all think. 

Below are the top knowledge base articles for the month of July 2022.KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD or SSD disk troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8514 - NCC Health Check: fs_inconsistency_check KB 2090 - AHV host networking KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 4158 - Alert - A1104 - PhysicalDiskBad KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4141 - Alert - A1046 - PowerSupplyDown KB 8094 - NCC Health Check: disk_status_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4519 - NCC Health Check: check_ntp KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 4272 - Alert - A6516 - Averag

Hi, Can we use Aruba 25g DAC cables with Nutanix servers?  Thanks,

Hello, Case 2 is not working normally in the AHV clusterIs there a solution?1. Cluster infomation > AOS : 5.20.4.5 > Cluster Network : br0(vs0) > Service Network : br1(vs1)2. HA test scenario 2-1 Case 1 : AHV01 br0 remove two cables   > Result : Virtual machine move to another host 2-2 Case 2 : AHV01 br1 remove two cables   > Result : Virtual machine does not move to another hostthanks

Hi, Im trying to understand how a Nutanix node works fine even if it’s connected to two switches not in stack. And i found that only one interface is enable when using the active-backup mode, but when im checking on the switches i fount that both interfaces are up. So, im asking if there is a way to check which interface is actif from AHV or CVM.     

Hello,I’m trying to mount NGT to a VM through the REST API. However it does not seem to work.AOS version: 5.20.3PC version: pc.2022.4.0.1I tried these two requests:https://IP_ADDRESS:9440/PrismGateway/services/rest/v1/vms/72a3b676-906d-42b1-ad1e-ac8d63cf529b/guest_tools/mounthttps://IP_ADDRESS:9440/api/nutanix/v3/vms/72a3b676-906d-42b1-ad1e-ac8d63cf529b/guest_tools/mountHowever none of them seem to work. Do you have an idea why ?Thanks

We are planning for migrate using Nutanix move from ESXi to AHV.Does it require local admin credentials for migrations for any account with root preveliges is fine.I know the appliance will try to install VirtIO drivers and uninstall vmware tools.But can it be by passed or local admin access is required during migration.Also have another question on Domain controller and Citrix vms running on the vmware ESXi.Are there any pre-requisites to be done before migration. ThanksSriram  

Hi,Does anyone replace a failure capacity SATA HDD on Nutanix NX Series with same model HDD before? Is it possible/or compatiable? The NX Series already EOL!

Below are new knowledge base articles published on the week of July 17-23, 2022.KB 13120 - Alert - A400118 - DomainManagerServiceDown KB 13172 - Prism Analysis Dashboard - Disk Usage Percent and Disk Usage Bytes metrics for User VMs show either no data or limited data KB 13230 - File Analytics: Upgrade failed with "Internal IP for dual NIC not found" KB 13311 - [Objects][Alerts] Alert - KubeClientCertificateExpiration KB 13366 - LCM upgrades fail with "Stream Timeout" when using Dark Site local web server KB 13383 - Connection heartbeat workflow failures results in alerts not displaying for PE-PC or PC-PC connection issues on pc.2022.4 KB 13386 - Metro Protection Domain(s) on ESXi and HyperV may be disabled during maintenance operations involving rolling reboots KB 13405 - Enable Remote Tunnel for Prism CentralNote: You may need to log in to the Support Portal to view some of these articles.

Hi There is a scenario that I added a node to cluster which is AOS 5.20.1.1. After the expanding cluster finished. I need to add the node to the virtual switch. There are 3 vs in the cluster. So every time I added the node to the virtual  switch, all the node in the cluster will be rolling update because there are some workload in the cluster and I need to select the standard mode. When I just select the nodes in the virtual switch edit page. there is a warning block the operaiton.Warning information: “When Creating/Editing a virtual switch, all hosts must be selected except storage-only node” So my question is why all nodes need to be rolling update when I add the node to the virtual switch and other configuraiton keep same. and the operation time will be very long if add a node to a big cluster. Another strange issue is that when the virtual switch is in the updating process, the VMs will live migrated to the new nodes which is not finished uplink update. So some VMs may lost connect

When a virtual machine is created and a name is given, this does not necessarily reflect the operating system’s computer name.  Is there a way via the Prism API v2 to get not only the name as define in Prism but also the name assigned to the OS?Neither of these return the OS computer name:/vms/vms/{uudi}The Nutanix Guest Tools are installed.Is it possible via the API v2 (or even via the API v3) to get the actual OS computer name?ThanksGary

Hi Everyone, Can someone help how to fix my problem First of all, I have 2 new added nodes in my existing 3-node cluster so I have now 5 nodes in my cluster and each node are pinging successfully for AHV, IPMI and CVM IP Address But the problem is someone unplug both 2 10Gb data cables from new node A and I got Data Resiliency Critical and after I plugged the cables back again it goes back to Data Resiliency OK but still the ping is unreachable from Host and CVM IP Address for that node  Please help me how can I fix this issue the Host and CVP IP pingunreachable while my Data Resiliency is now back to OK

I'm going to change Windows 10 to Windows 11, so I'd like to see if I can use the Nutanix Prism web console in my Windows 11 environment when I upgrade, so where can I find the documentation or content?

HiESXi 7 as our Hypervisor.  Most workloads are windows and we host a number of failover guest clusters that use volume groups.We prefer not to mount the containers that are used specifically for our volume group disks as all they contain is the disks for our guest clusters. We don’t really want people accidentally deploying a VM to these Datastores or anything else if they were presented to ESXi. Is there a way to disable this alert for specific containers?  I’m assuming the answer is no here (needs to be more granular).If not, then has anyone got any recommendations on the best way to prevent these Datastores from being written to if we just present them to ESXi i.e make them read-only inside ESXi somehow?  Thanks