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Hello all,I am trying to make a custom role in my Prism central. The thing I've been searching for is a user’s ability to launch a prism element from prism central. I'm not sure where it is in the operations when making the role. would anyone know where this is?
Below are the top knowledge base articles for the month of February 2026.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-3827 - Alert - A130087 - Node Degraded KB-19714 - Slow response in IPMItool after upgrading to AHV 10.x can cause IPMI checks to fail KB-8094 - NCC Health Check: disk_status_check KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-13150 - NCC Health Check: cfs_fatal_check KB-20558 - Unable to Launch VM Console or Access Prism Element via Quick Access After Upgrading to PC 2024
Below are new knowledge base articles published on the week of February 22-28, 2026.Support Portal login required:KB-20826 - Move: Migration Fails with "403 FORBIDDEN: Access is denied" KB-20937 - Network Controller Upgrade Failed: x509 certificate signed by unknown authority KB-20942 - Apply ConfigMap Override to cert?manager on NKP Starter Using the CLI KB-20965 - PC LCM Inventory failing with Nutanix Central error KB-20972 - NKP Workload Cluster stuck at provisioning stage KB-20978 - Prism Central Inaccessible or Slow Login After Upgrade to 7.3.1.1 Due to IAM Proxy Connection Issues KB-20985 - CVM High Memory and CPU Usage Due to Concurrent Cron Job Execution KB-20988 - Foundation Cluster Formation step fails due to dictionary word-based password KB-21007 - Expanded node Fails to Enter Maintenance Mode with "Failed to forward storage traffic" ErrorSupport Portal login not required:KB-20971 - Failed to uncompress PC tarball due to NDFS error KB-20987 - Guru service in crashloop after
I have changed the ip addresses of AVH machine now I want to change the CVM ips as well (in the same ip range of the AVH) but I am not able to do so. Not able to access the CVM Can anyone guide ?
Below are new knowledge base articles published on the week of February 15-21, 2026.Support Portal login required:KB-20628 - NC2 AWS - Flow Virtual Networking setup fails on PE due to ENI with unexpected description formatting KB-20773 - Alert - A140011 - API Collector Snapshot Sync Lag KB-20885 - Multi-PC Smart DR: Selecting a particular policy automatically select n+10th in the up or down direction on PC UI KB-20921 - NCC Logbay : Logbay AHV log collection fails when CVM timezone is set to UTC+ KB-20923 - NKP: Network Interface renaming (ensXXX to eth0) during CAPV provisioning KB-20928 - Qualys vulnerability scans may report multiple vulnerabilities for files installed by Nutanix Guest Tools on Windows and Linux VMs KB-20958 - NDB | OEL8.8/8.9 qualification: UUID's are disappearing after running parted -l//dev/sd* print command KB-20962 - Flow Virtual Networking (FVN) - "Node is disconnected from the Network Controller" alerts from the AHV hosts in Prism Element (PE) cluster KB-2097
I'm trying to use foundation to install Nutanix on a R730, but it doesn't properly map to the R730 when it starts the prechecks in Phoenix. It maps to a Lenovo device. I've check the hardware and software compatibility guides, and have the correct versions.
Hello, I'm trying to install Nutanix CE on my workstation. I keep getting “error 1155 could not create tmpvol.bin” and “Failed to create tmpvol”. I've already tried it on two different PCs and with different HDDs and SSDs. I tried it with UEFI and with legacy Bios. What could be the cause of this error? Thx.
Trying to deploy the latest CE image (phoenix.x86_64-fnd_5.6.1_patch-aos_6.8.1_ga) on a VMware Workstation 25 machine, the VM is being deployed with the recommended hardware (8 cores, 32Gb, 3 drives (64, 200 and 500). The machine I’m deploying on is a minipc with i9 16 cores, 64Gb Ram and plenty of free NVMe space so its not a resource issue. I see some other similar posts asking the same question but they looked to be using machines that didnt have sufficient ram to support the VM running with 32GB. I’ve tried turning the compatibility down to workstation 17.x but that’s made no difference.I’m getting the following error, I’ve looked through the log file but there doesnt appear to be anything obvious that is causing the issue. Thanks in advanceJohn
Below are new knowledge base articles published on the week of February 8-14, 2026.Support Portal login required:KB-20593 - Uploading TLS Certificates in Foundation VM KB-20710 - Nutanix Files - Native deployments on Azure fail due to a Minerva FM gateway timeout KB-20729 - Windows 11 VM Creation on AHV: VM Appears Hung or Fails with "Failed to load Boot..." Error KB-20755 - PC upgrade failure from pc.2024.2.0.4 to pc.2024.3.1.9 with the error message "failed to upgrade control plane nodes: Operation timed out" and one node marked as NotReady KB-20833 - Unable to delete an AHV Metro VM in a decoupled state after failed CCLM/OD-CCLM KB-20851 - Nutanix Files - CONCURRENT_REQUESTS_NOT_ALLOWED ERROR WITH THIRD PARTY BACKUP APPLICATIONS KB-20877 - 'High Error Rate' on object cluster KB-20880 - Prism Central - Alert resolution error for SAML users on pc.7.5 KB-20882 - DELL: Server Boots into RASR-FIP Menu Instead of OS KB-20886 - Unable to clone VM in Prism Central KB-20896 - Support for VCF
need to setup on-prem VM setup with our Hardware which is the best one.
Below are new knowledge base articles published on the week of February 1-7, 2026.Support Portal login required:KB-17272 - Nutanix Files - Disallow SSR for Normal Users KB-19868 - Data Lens On Premesis - Resolving Pre-Check Failures KB-19906 - Nutanix Files - Alert - A160236 - FileServerVolumeGroupManagementFailed KB-20060 - Nutanix Files - Alert A160237 - Directory Quota path too long. KB-20377 - Nutanix Files - SmartDR Switch Direction fails if source or target share properties are modified during the operation KB-20421 - Prism Central restore fails at "CMSP Node operations" due to service startup timeout KB-20682 - Nutanix Files - Multiprotocol NFSv4 mount access, with subdirectory, is denied on a primary SMB with secondary NFS protocols KB-20744 - NKP - Change registry credentials on Azure clusters KB-20783 - LCM Updates receives error response "New Product Meta detected, inventory is stale. Please re-run inventory" in View Upgrade Plan due to multiple stale entries saved in Catalo
When Adding Cluster in Prism Central getting this error "Failed to perform the operation Register Prism Element during precheck execution due to reason-The remote cluster is blacklisted for registration"
Hello All,We are trying to deploy prism central on top of 2 node cluster but that prism central fails to deploy at 100%.Error message that it gives - Encountered Exception in post_deployment step: Failed to enable micro services infrastructure on PC: deploy msp:Error deploying addons: failed to deploy monitoring addon: failed to deploy and verify kube-prometheus: failed to verify kube-prometheus: Operation timed out: failed to verify kube-prometheus: expecting 1 available replica of k8s prometheus in ntnx-system namespace. Currently running: 0Trying to get the pods up but that isnt possible.Checked the resources for the hardware and they are also available.Need help to resolve this issueBelow are the versions - AHV - 11.0AOS- 7.5Prism - 7.5Troubleshooting done so far - Attempted to manually bring the affected pods up and runningDeleted the problematic podEnsured all components are configured in the same time zone (UTC – default for Nutanix)
Below are the top knowledge base articles for the month of January 2026.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-4344 - How to reset the CVM password back to default when user forgot Prism and CVM passwords KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8094 - NCC Health Check: disk_status_check KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additional resources KB-20558 - Certain Prism Central operations fai
Below are new knowledge base articles published on the week of January 25-31, 2026.Support Portal login required:KB-19320 - Failed to create a "Point in Time Backup" in a productive PC with AWS S3. KB-19549 - NKP: How to install custom root certificates in a deployed cluster to trust Private Registry KB-19866 - Data Lens On Prem - A Data Lens deployment resource is down KB-19875 - Data Lens On-Prem - A Data Lens job resource has failed KB-19876 - Data Lens On Prem - A Data Lens statefulset resource is down KB-19877 - Data Lens On Prem - Multiple restarts detected in a Data Lens container KB-20689 - Dell iDRAC firmware update fails with "The write operation timed out" KB-20728 - Steps to Enable or Disable SR-IOV in NX-Nodes (Overview & Configuration) KB-20738 - Prism Viewer role cannot list CVMs via API KB-20739 - Splunk Technology Add-on missing data for some Prism Element clusters KB-20748 - System-defined Report Generation Failing with "Failed to generate reports in PDF format.Er
In our Nutanix environment we have windows cluster with nodes having os 2016 using volume group for sql and file server. Now we are planning for windows os upgrade from 2016 to 2022.We are planning to create new cluster with windows 2022 nodes and mount the same volume to this new cluster. If it is feasible or not. Any one help on this
Hello Community, we have to set up a cluster with CISCO 220C M8 Rackservers.In Nutanix Documentation I saw two methods:UCS Manager (Foundation VM) ISM Standalone (Foundation Central)But customer does not have got any of these management solutions.In Foundation VM I can see two options:Cisco (install via UCS Manager) Cisco (install without UCS Manager)Does the second option mean that I can do a foundation standalone like other servers (HPE, DELL, ...)? Thanks in advance,kid regards, Thomas
Hello All,I am looking for documentation latest field deployment guide for Cisco Nutanix deployment using intersight. I can see last documetn published on Octobe 25 by cisco, in which the 2022 PC have all EOL software bundles. 2024 PC required completed ESXi environment (vcenter serveras well). Is there way to eliminate vcenter server in any of the latest PC which is used for deployment of cisco nutanix cluster. Thanks in advanceThejesh
Is it mandatory to deploy Prism Central for a new Nutanix 3 nodes Deployment? is there any feature or function cannot be done on Prism Element E.g. License renewal etc
Below are new knowledge base articles published on the week of January 18-24, 2026.Support Portal login required:KB-20415 - Prism Central - DNS resolution fails from pods for external entities KB-20487 - Hosting connection does not list resources in Citrix Desktop as a Service KB-20658 - Stargate restarts unexpectedly due to watchdog timeout when CHAP authentication with MD5 is in use for a Volume Group KB-20707 - Nutanix Files - afs dns.verify_external_networks shows PTR record verification as ? despite valid reverse DNS KB-20713 - An Inconsistent Multicluster Virtual Switch state may disrupt VPC E/W traffic for a host KB-20719 - Nutanix Files - AHV Metro - Unable to delete storage container on the remote site after a policy deletion KB-20743 - VM console only shows a ?Loading? message and does not display the screen. KB-20750 - Prism Central size incorrectly changes to kXLarge after Prism Central Backup and Restore operation causing pre-upgrade failures KB-20752 - Nutanix Central upg
Hello Team,Need assistance.I have installed AHV cluster of a 2 nodes on the Dell-PowerEdge R640 hardware. Hardware specifications -Memory - 128 GB on each hostI have installed AHV on 2 nodes and formed a cluster using the foundation vm. The AHV and cluster were installed successfully and all the services are up and running. (able to access the UI And login too)When the clusters are installed I tried to install the Prism element on top of the AHV cluster but that fails.when tried to troubleshoot found out that the host is utilizing maximum memory (almost 126gb out of 128 gb)Due to this unable to install the prism element.Below are the details of the packages - ( all are in whitelist)AHV v.10.3.0.2, 10.3.1.1AOS Version - 7.3.0.6, 7.3.1.1Prism Version pc.7.3.0.6
Hello Team,The specifications provided by Lenovo has an OCP networking on the HX630(650) V4.https://lenovopress.lenovo.com/lp2132-lenovo-thinkagile-hx630-v4-hyperconverged-system#table-overview-of-featuresHowever, you cannot select items for NIC(FLOM-OCP) in Sizer.Is there a reason?
Below are new knowledge base articles published on the week of January 11-17, 2026.Support Portal login required:KB-19586 - How to restore a single PostgreSQL database from a PostgreSQL instance KB-20529 - Update of Cisco Device Connector failed on Prism Central VM with error: [Service Manager Upgrade task failed.] KB-20594 - AHV node with Broadcom NICs BCM 574xx (e.g. on HPE ProLiant Gen11 hardware) experiences kernel panic due to bnxt_en driver KB-20616 - Reporting page in Prism Central stops responding when create or edit a report with custom columns for the VM entity KB-20652 - Name of clusters running AOS older than 7.3.x is not displayed in the PC subnet page when running PC 7.3.x KB-20656 - NDB - Software profile becomes dissociated after SQL Server is patched outside NDB KB-20664 - Register Cluster Operation Fails in NDB due to Port Restriction on Certain AOS Versions KB-20671 - Playbook HA events do not show the Host name KB-20674 - Understanding "Failed publickey" Messages in
Below are new knowledge base articles published on the week of January 4-10, 2026.Support Portal login required:KB-19626 - Error when adding portal user: <email_address> is registered as a contact in another account of Nutanix Support Portal. Contact Nutanix Support to move user into <Account_Name> KB-20372 - VM deployment from template fails with "Failed to deploy 1 VM(s) from Template <UUID>, version xxx" after PC upgrade to 2024.3.x version KB-20403 - How to Enable Seamless Licensing (Portal Connection) in Prism Central KB-20424 - VM ADMIN role can't edit / insert a NIC to a VM KB-20511 - Unable to login to Prism Element after User Principal Name (UPN) change KB-20532 - Prism Central reports show incomplete category data for VM Summary Report KB-20578 - Cluster expansion or node replacement fails during node task execution KB-20597 - Retain a Virtual Machines BIOS UUID KB-20604 - Virtual switch create or update task triggered from pc.2024.3.x on AOS clusters runnin
I did the following steps:downloaded and created a USB key is the below isocreated USB boot key with the following iso :phoenix.x86_64-fnd_5.6.1_patch-aos_6.8.1_gaboot the system and filled in the configuration screen:selecting D, I, C from the partitions listedfilled in:host ip addresscvm ip addresssubnetgatewayI followed these directions to get a configuration running:https://portal.nutanix.com/page/documents/details?targetId=Nutanix-Community-Edition-Getting-Started-v2_1:top-cluster-config-ce-t.htmlfollowed the minimum hardware configureCPU - 4 (Intel VT-x or AMD-V capable and enabled)RAM Memory - 64GB of memory2 - SSD Drive - 500GB6TB HDD x 4 - 24TB total - user data Boot device/drive 250GB or greater (AHV hypervisor loaded on the drive)Network - 4 NICs total made up of 2x 1Gb and 2x10Gb interfaces. Another 2 built-in 1Gb NICswhen the iso installation finished installing the network does not seem to be configured.from the console of the hostsI can not:ping the gwping the cvmDo I n
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