Deployment Success

Hello All,We are trying to deploy prism central on top of 2 node cluster but that prism central fails to deploy at 100%.Error message that it gives - Encountered Exception in post_deployment step: Failed to enable micro services infrastructure on PC: deploy msp:Error deploying addons: failed to deploy monitoring addon: failed to deploy and verify kube-prometheus: failed to verify kube-prometheus: Operation timed out: failed to verify kube-prometheus: expecting 1 available replica of k8s prometheus in ntnx-system namespace. Currently running: 0Trying to get the pods up but that isnt possible.Checked the resources for the hardware and they are also available.Need help to resolve this issueBelow are the versions - AHV - 11.0AOS- 7.5Prism - 7.5Troubleshooting done so far - Attempted to manually bring the affected pods up and runningDeleted the problematic podEnsured all components are configured in the same time zone (UTC – default for Nutanix)

Below are the top knowledge base articles for the month of January 2026.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-4344 - How to reset the CVM password back to default when user forgot Prism and CVM passwords KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-8094 - NCC Health Check: disk_status_check KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additional resources KB-20558 - Certain Prism Central operations fai

Below are new knowledge base articles published on the week of January 25-31, 2026.Support Portal login required:KB-19320 - Failed to create a "Point in Time Backup" in a productive PC with AWS S3. KB-19549 - NKP: How to install custom root certificates in a deployed cluster to trust Private Registry KB-19866 - Data Lens On Prem - A Data Lens deployment resource is down KB-19875 - Data Lens On-Prem - A Data Lens job resource has failed KB-19876 - Data Lens On Prem - A Data Lens statefulset resource is down KB-19877 - Data Lens On Prem - Multiple restarts detected in a Data Lens container KB-20689 - Dell iDRAC firmware update fails with "The write operation timed out" KB-20728 - Steps to Enable or Disable SR-IOV in NX-Nodes (Overview & Configuration) KB-20738 - Prism Viewer role cannot list CVMs via API KB-20739 - Splunk Technology Add-on missing data for some Prism Element clusters KB-20748 - System-defined Report Generation Failing with "Failed to generate reports in PDF format.Er

In our Nutanix environment we have windows cluster with nodes having os 2016 using volume group for sql and file server. Now we are planning for windows os  upgrade from 2016 to 2022.We are planning to create new cluster with windows 2022 nodes and mount the same volume to this new cluster. If it is feasible or not. Any one help on this

Hello Community, we have to set up a cluster with CISCO 220C M8 Rackservers.In Nutanix Documentation I saw two methods:UCS Manager (Foundation VM) ISM Standalone (Foundation Central)But customer does not have got any of these management solutions.In Foundation VM I can see two options:Cisco (install via UCS Manager) Cisco (install without UCS Manager)Does the second option mean that I can do a foundation standalone like other servers (HPE, DELL, ...)? Thanks in advance,kid regards, Thomas 

Hello All,I am looking for documentation latest field deployment guide for Cisco Nutanix deployment using intersight. I can see last documetn published on Octobe 25 by cisco, in which the 2022 PC have all EOL software bundles. 2024 PC required completed ESXi environment (vcenter serveras well). Is there way to eliminate vcenter server in any of the latest PC which is used for deployment of cisco nutanix cluster. Thanks in advanceThejesh

 Is it mandatory to deploy Prism Central for a new Nutanix 3 nodes Deployment? is there any feature or function cannot be done on Prism Element E.g. License renewal etc

Below are new knowledge base articles published on the week of January 18-24, 2026.Support Portal login required:KB-20415 - Prism Central - DNS resolution fails from pods for external entities KB-20487 - Hosting connection does not list resources in Citrix Desktop as a Service KB-20658 - Stargate restarts unexpectedly due to watchdog timeout when CHAP authentication with MD5 is in use for a Volume Group KB-20707 - Nutanix Files - afs dns.verify_external_networks shows PTR record verification as ? despite valid reverse DNS KB-20713 - An Inconsistent Multicluster Virtual Switch state may disrupt VPC E/W traffic for a host KB-20719 - Nutanix Files - AHV Metro - Unable to delete storage container on the remote site after a policy deletion KB-20743 - VM console only shows a ?Loading? message and does not display the screen. KB-20750 - Prism Central size incorrectly changes to kXLarge after Prism Central Backup and Restore operation causing pre-upgrade failures KB-20752 - Nutanix Central upg

Hello Team,Need assistance.I have installed AHV cluster of a 2 nodes on the Dell-PowerEdge R640 hardware. Hardware specifications -Memory - 128 GB on each hostI have installed AHV on 2 nodes and formed a cluster using the foundation vm. The AHV and cluster were installed successfully and all the services are up and running. (able to access the UI And login too)When the clusters are installed I tried to install the Prism element on top of the AHV cluster but that fails.when tried to troubleshoot found out that the host is utilizing maximum memory (almost 126gb out of 128 gb)Due to this unable to install the prism element.Below are the details of the packages - ( all are in whitelist)AHV v.10.3.0.2, 10.3.1.1AOS Version - 7.3.0.6, 7.3.1.1Prism Version pc.7.3.0.6

Hello Team,The specifications provided by Lenovo has an OCP networking on the HX630(650) V4.https://lenovopress.lenovo.com/lp2132-lenovo-thinkagile-hx630-v4-hyperconverged-system#table-overview-of-featuresHowever, you cannot select items for NIC(FLOM-OCP) in Sizer.Is there a reason? 

Below are new knowledge base articles published on the week of January 11-17, 2026.Support Portal login required:KB-19586 - How to restore a single PostgreSQL database from a PostgreSQL instance KB-20529 - Update of Cisco Device Connector failed on Prism Central VM with error: [Service Manager Upgrade task failed.] KB-20594 - AHV node with Broadcom NICs BCM 574xx (e.g. on HPE ProLiant Gen11 hardware) experiences kernel panic due to bnxt_en driver KB-20616 - Reporting page in Prism Central stops responding when create or edit a report with custom columns for the VM entity KB-20652 - Name of clusters running AOS older than 7.3.x is not displayed in the PC subnet page when running PC 7.3.x KB-20656 - NDB - Software profile becomes dissociated after SQL Server is patched outside NDB KB-20664 - Register Cluster Operation Fails in NDB due to Port Restriction on Certain AOS Versions KB-20671 - Playbook HA events do not show the Host name KB-20674 - Understanding "Failed publickey" Messages in

Below are new knowledge base articles published on the week of January 4-10, 2026.Support Portal login required:KB-19626 - Error when adding portal user: <email_address> is registered as a contact in another account of Nutanix Support Portal. Contact Nutanix Support to move user into <Account_Name> KB-20372 - VM deployment from template fails with "Failed to deploy 1 VM(s) from Template <UUID>, version xxx" after PC upgrade to 2024.3.x version KB-20403 - How to Enable Seamless Licensing (Portal Connection) in Prism Central KB-20424 - VM ADMIN role can't edit / insert a NIC to a VM KB-20511 - Unable to login to Prism Element after User Principal Name (UPN) change KB-20532 - Prism Central reports show incomplete category data for VM Summary Report KB-20578 - Cluster expansion or node replacement fails during node task execution KB-20597 - Retain a Virtual Machines BIOS UUID KB-20604 - Virtual switch create or update task triggered from pc.2024.3.x on AOS clusters runnin

I did the following steps:downloaded and created a USB key is the below isocreated USB boot key with the following iso :phoenix.x86_64-fnd_5.6.1_patch-aos_6.8.1_gaboot the system and filled in the configuration screen:selecting D, I, C from the partitions listedfilled in:host ip addresscvm ip addresssubnetgatewayI followed these directions to get a configuration running:https://portal.nutanix.com/page/documents/details?targetId=Nutanix-Community-Edition-Getting-Started-v2_1:top-cluster-config-ce-t.htmlfollowed the minimum hardware configureCPU - 4 (Intel VT-x or AMD-V capable and enabled)RAM Memory - 64GB of memory2 - SSD Drive - 500GB6TB HDD x 4 - 24TB total - user data Boot device/drive 250GB or greater  (AHV hypervisor loaded on the drive)Network - 4 NICs total made up of 2x 1Gb and 2x10Gb interfaces. Another 2 built-in 1Gb NICswhen the iso installation finished installing the network does not seem to be configured.from the console of the hostsI can not:ping the gwping the cvmDo I n

Anyone know where I can find the G10 Stencils? I’ve found links to Visio Cafe, but the latest listed is G9.

Below are the top knowledge base articles for the month of December 2025.KB-1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB-8453 - Alert - A1044 - PathOffline KB-1536 - NCC Health Check: disk_online_check KB-7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB-3827 - Alert - A130087 - Node Degraded KB-8094 - NCC Health Check: disk_status_check KB-8885 - Alert - A15039 - IPMI SEL UECC Check KB-4944 - Unregister cluster from Prism Central and cleanup (regular and force) FAQ KB-9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB-18070 - Acropolis service may be in restart loop with the CRITICAL message by memory_model_manager.py KB-1558 - How to license your Nutanix Cluster - Nutanix License Manager Guide and additional resources KB-8130 - Prism admin account locked with "Account locked due to too many failed attempts." KB-5228 - NCC Health Check: pcvm_disk_

Below are new knowledge base articles published on the week of December 28, 2025-January 3, 2026.Support Portal login required:KB-20570 - Unable to restore VM recovery points created on PC 2022.6.x after upgrading to PC 2024.3.1.1/2024.3.1.2 KB-20588 - NDB - Provisioning a SQL AAG database to an existing cluster may fail when using a Windows domain profile configured with a gMSA accountSupport Portal login not required:KB-20600 - NDB - DBCC CHECKDB may report consistency errors after cloning or restoring an AAG database to SQL Server 2022 on Windows Server 2022

Is it possible to use this appliance to test the REST API performance of a 3RD party array?We would like to bombard the array with a lot of GET PUT calls and test its performance using XRAY.

Hi everyone,I’m trying to download the latest version of Nutanix Community Edition (CE), specifically v7.1 or newer (ideally matching AOS 7.3). However, I can only find the download link for CE v6.8.1 on the official portal.Does Nutanix still offer CE versions aligned with AOS 7.x (e.g., 7.1, 7.2, or 7.3)? If so, could someone please share the correct download link or guidance on how to access it?Thanks in advance!

Hi,I am using 3xhpe dx 320 Gen 11 want to create 3 Node cluster. After using Foundational tool to create cluster , first it doesnt discover the nodes so have added the nodes manually when i start to create cluster it throws different errors. Connected to switch with LACP and port channel active. It is fresh intallation (Hardware pre installed by nutanix).​@Jeroen Tielen 

Hi. I having a terrible time trying to deploy X-ray in vCenter. It just sits and says updating forever. Attached screen shot. Some questions.X-ray has 2 nics apparently, the second one being labled NODCHP, which is good as we do not have dhcp on the test network we will be doing on. As for the mgt nic/ip, does it need internet access to get anything? The nutanix ports page do not say it does, yet the documetnation states how to add a proxy. I have tried with and without a proxy and it just will just hang on that updating page for days. Can someone point me in a direction to look at? Thank you! 

Below are new knowledge base articles published on the week of December 14-20, 2025.Support Portal login required:KB-20432 - Nutanix Move - No bootable device inside VM post migration from VMware ESXi KB-20458 - Lenovo - LCM Inventory displays only drive firmware updates after upgrading to LCM 3.3 and AHV 11.0 KB-20483 - Self-service - External updates to VM imported as Brownfield Application are not synced to Self-Service. KB-20509 - Nutanix Files - Disable Directory Leasing on Snapshot KB-20512 - Configuring External KMS using Prism Central on pc.7.5 KB-20514 - How to update client secret when it has expired and PC is unavailable KB-20518 - Default OVS virtual switch uplink configuration is inconsistent across Cisco server models KB-20523 - Not able to fetch DNS,NTP from the prism central GUI KB-20526 - NDB - Time Machine shows critical alerts for DB Server clock out-of-sync due to outdated DST rules. KB-20535 - Lenovo: Frequent Disk Failures KB-20541 - Prism Element (PE) cannot comm

facing this error while configuring new cluster.foundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal'] imaging_step.py:164 ERROR Exception in running <ImagingStepPhoenix(<NodeConfig() @b2b0>) @a340>Traceback (most recent call last):  File "foundation\imaging_step.py", line 160, in _run  File "foundation\decorators.py", line 78, in wrap_method  File "foundation\imaging_step_phoenix.py", line 481, in run  File "foundation\imaging_step.py", line 346, in wait_for_event  File "foundation\config_manager.py", line 351, in wait_for_eventfoundation.config_manager.EventTimeoutException: Timeout (1200s) in waiting for events ['VMD BIOS settings completed', 'Skipping BIOS settings updates for VMD', 'fatal', 'fatal', 'fatal'],848Z imaging_step.py:123 DEBUG Setting state of <ImagingStepPhoenix(<NodeConfig() @b2b0>) @a340> from RUNNING to FAILEDi

I have a test 3-node Nutanix cluster. Just starting to learn. They are NX G9s. Each node has 4x25GB ports, but during installation only 2 were configured. Is it possible, or even best practice, to islolate the storage traffic from the VM traffic? Ie, maybe configure the unused 2 ports as another vSwtich and run the distributed fabric over that? If so, even possible to do this after install? Apologies for any misunderstandings. 

I create a 3 node cluster on top of ESXi for lab. assign 3 nic in each node. After cluster build  by default 4 nic attach with switch vs0. When i remove 2 nic from the vs0, it automatically hypervisor rolling restart.  How can i remove 2 nic form vs0. I tried from cli but result same.  

I have downloaded the NutanixCli from Prism Central. Instead of using the shortcut desktop app I would like to use with VSCode. Has anyone been able to use it that way? What steps do you have to do to make it work?