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Below are new knowledge base articles published on the week of November 5-11, 2023.KB 15714 - How to Configure Dynamic Tuneable in Nutanix Move KB 15757 - Warning! The current license level does not allow for the use of this feature KB 15773 - HPE DX - LCM inventory shows N/A for SPP upgrades on HPDX Gen11 platformsNote: You may need to log in to the Support Portal to view some of these articles.

Hello All, We have a node that had an SSD failure and after replacing, the new SSD is not showing up in Prism and running the sas3ircu command still shows the original SSD. But when enabling the LSI HBA in the BIOS and looking at the config utility, it sees the new SSD. All the nodes are running ESXi and all FW are up to date. Could anyone tell me what we should do next? TIA.

Dears:Requirement: Need do two backups before batch and after batch for one SQL ServerI have an idea about backup (The hypervisor is VMware):Do NTNX snapshot from Prism web UI. Using 3rd backup software to backup this NTNX snapshotMy question is: How to backup this snapshot using the 3rd backup software? How to let 3rd backup software know this snapshot? Because VMware doesn’t aware this snapshot.Thank you very much!  

we have a cluster with 5.15.4 aos installed，recently we plan to update esxi7。0.1 to esxi 7.0.3o。anyone can tell me it is ok?

Below are the top knowledge base articles for the month of October 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8453 - Alert - A1044 - PathOffline KB 1532 - NCC Health Check: inode_usage_check KB 2090 - AHV host networking KB 2473 - NCC Health Check: cvm_memory_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 7071 - Pre-check: test_check_revoke_shutdown_token - Shutdown token taken by a node during a prior upgrade unable to be released KB 4519 - NCC Health Check: check_ntp KB 809

Below are new knowledge base articles published on the week of October 29-November 4, 2023.KB 15696 - Citrix Virtual Host Connection Wizard unable to detect AHV Hypervisor KB 15699 - Read performance degradation on VGs connected to VMs in Hyper-v 2019 clustersNote: You may  need to log in to the Support Portal to view some of these articles.

We need to understand the use cases for DBaaS to integrate with our Nutanix cluster and to understand how to meet the business needs with it.

When I run NCC, it complete 100% after that the status changed to cancelled instead of success. What could be the issue ?-JAI

Below are the top knowledge base articles for the month of September 2023.KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 1532 - NCC Health Check: inode_usage_check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 2090 - AHV host networking KB 6945 - How Upgrades Work at Nutanix KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8514 - NCC Health Check: fs_inconsistency_check KB 8453 - Alert - A1044 - PathOffline KB 3786 - Alert - A1081 - CuratorScanFailure KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 14088 - NCC Hea

Nutanix environment with 74 nodes and around 2600 VMs It is observed that the VMs are overprovisioned, utilizing only about 30% of the resources. We request that you help us understand whether we have any tools, like vROps, to optimize the performance or recommend downsizing the CPU, memory, and storage.

Prism central non admin user timeout set to Never - not getting saved - changes everytme to 1 hour

Below are new knowledge base articles published on the week of October 22-28, 2023.KB 14527 - Alert - A130388 - LearnedIpLimitWarning - AHV VM vNIC learned IP limit has been reached KB 15184 - NCC Health Check: fns_pe_upgrade_prechecks KB 15400 - Alert - A130394 - EncryptedVMProtected KB 15690 - NDB | Alert - IP Address Conflict KB 15693 - File Analytics - FA 3.3.0 may become inaccessible due to an Out of Memory (OOM) condition.Note: You may need to log in to the Support Portal to view some of these articles.

Hi Team, Do you know if exists as-build tool running under Linux? Thanks 

api/nutanix/v2.0/storage_containers/uuidgot response body  for storage container as uuid does not exist. In nutanix client , storage container is in active state.

Below are new knowledge base articles published on the week of October 15-21, 2023.KB 14135 - NCC Health Check: duplicate_dsip_check KB 15437 - Nutanix Files - Intermittent Access TLD issues post upgrade to files 4.3.x and 4.4 KB 15541 - Juniper Switch Reboot triggers random CVM/UVM network loss on AHV KB 15555 - Staging Snapshot replication operation fails with "'NoneType' object is not subscriptable" error KB 15620 - Setting a default route in X-Ray KB 15621 - Nutanix Portal Community edition KB 15634 - Move Migration stuck on Cutover phase in creating snapshot and eventually fails KB 15642 - Nutanix Database Service - Error attaching disk during SQL Register operation in VMware KB 15643 - New network adapter created after guest VM power cycle on AOS 6.7.x / AHV 20230302.x clusters KB 15650 - LCM firmware update to fail -HPE_NS204i_Gen10P_Gen11_1.2.14.1009_A firmware upload failed. KB 15652 - A Windows VM with static IP address may lose it and revert to DHCP configuration during NGT

I am trying to create a script to enable NGT on machines that have NGT installed. The v4.0.a1 API does not seem to allow this. Once NGT has been manually enabled via the GUI, a PUT to /api/vmm/v4.0.a1/ahv/config/vms/{extId]/guest-tools API can be used to amend enablement and capabilities, but if it has not been enabled manually it does not appear to allow any configuration.Task returns error code 10000, Failed to perform the operation due to an internal error.If you do a GET of a machine prior to manual enablement via /api/vmm/v4.0.a1/ahv/config/vms/{extId} the guest tools part of the JSON that is returned is missing.Is this missing functionality or there is something I am doing incorrectly.

Below are new knowledge base articles published on the week of October 8-14, 2023.KB 13957 - Alert - A400119 - RemoteClusterNCMLicenseExpiry KB 14557 - NGT installed on Linux Guest VMs generates the error "Failed to get connected iSCSI target configuration" in the log file /usr/local/nutanix/ngt/logs.guest_agent_monitor.ERROR KB 14989 - MSP platform client certificates are invalidated after unregistration and re-registration of vCenter KB 15172 - NX-G9: Nutanix BMC and BIOS Manual Upgrade Guide KB 15550 - How to update OpenShift secrets when the setup account's password has changed KB 15564 - Prism central GUI content for VPCs does not load as expected KB 15586 - Hardware - Cisco UCS GPU temperature alert not triggered in NCC Health Checks KB 15587 - Host Boot disk break-fix results in a 1 GB memory reduction in CVM memory KB 15589 - NC2 AWS was not able to validate the provided access credentials KB 15591 - NDB | Alert - Cluster health check failure KB 15595 - Prims Central - E-mail r

Hello all. I have a three node nutanix cluster. Recently I noticed that the VMs were down. I tried to browse to PE but I was getting connection error. I user IMPI to see what was going on and noticed that the 3rd node was down. Boot error. I replaced the SATA DOM and reimaged. I thought I could fail and be OK with only two nodes. I have access to the two AHV and CVMs but anytime I try to see if the cvm is in maintenance mode or try to come out, I get Error:Cannot connect to Prism Gateway. This error also happens when i run cluster status. I’m not sure what to do from here. This cluster isn’t under support anymore since we moved to the cloud. Just have some old VMs that someone asked for some data.  Thanks

Hello Nutanix Community,I want to ask if it's possible to expand a NUTANIX cluster of four nodes (10 GBPS nic speed each nodes) with two new servers that they run at higher nic speed ( 25 GBPS nic speed).  Could this cause some kind of latency between the CVM-to-CVM communication? Regards. 

Hello,   we have a cluster conists of 5 nodes, the license installed is AOS - Pro, we are renew the license with NCI-Starter, the old license is about to expire. should we follow convert option legacy to cloud based ? or we can just apply the new license, we have dark site and prism central is not installed 

Hello Friends, Is there any one can successfully import a VMware UAG to AHV? I tried importing VCenter than export it to the AHV but did not work as expected.

Below are new knowledge base articles published on the week of October 1-7, 2023.KB 14758 - LCM upgrade failure of Intel DCF firmware bundle from 7.0 to 9.0 KB 15174 - NCC Health Check: objects_upgrade_prechecks KB 15204 - NCC Health Check: dense_node_minimum_cvm_configuration_checks KB 15511 - Stargate restarts with fatal: Check failed: info_eg_state on clusters with AES and EC enabled KB 15547 - DR - Cerebro Service may enter a crash loop after upgrading AOS version to 6.7 KB 15557 - How to disable a discovery for a cluster (turn off auto-case creation) KB 15582 - Disable SMBv1 in Standalone Foundation VMNote: You may need to log in to the Support Portal to view some of these articles.

Hi,I consider enabling dedup in his VDI environment with persistent desktops but i would like to understand how that works. Desktops are running on ESX and are split on multiple datastores. At what level does the dedup apply or operates? For one specific datastore for all of them? what is the best/easiest way to monitor the storage gain? Thanks for your help

Below are new knowledge base articles published on the week of September 24-30, 2023.KB 15143 - Prism nCLI command with the --password option may fail by MalformedJsonException KB 15254 - HYCU using one target when advertised multiple KB 15384 - Nutanix Kubernetes Engine - NKE cluster names in cluster list is not clickable KB 15386 - Prism Central Pre-Upgrade Check: check_cmsp_enabled_pc_upgrade_compatibility KB 15412 - Flow Network Security (FNS) 4.0.0 - Migrating FNS to FNS Next-Gen KB 15479 - VDI Host Identification KB 15505 - NDB upgrade fails on the DB server due to unavailability of space on NDB-related file systems KB 15515 - Prism Central: Unable to see certain applications when RBAC role assignment is configured via user group KB 15516 - HPE DX Gen11 - One or more drives may be missing post Host reboot KB 15517 - HPE Gen11 platform - LED operation malfunctions after multiple reboots KB 15527 - File Analytics with CAC Authentication KB 15546 - LCM failed staging to env - 'Faile

Below are new knowledge base articles published on the week of September 17-23, 2023.KB 14962 - Alert - A130390 - DecoupledVM KB 15469 - A post-procedure of reconfiguring the IP address of C-MSP enabled Prism Central VMs KB 15476 - NDB - DB provisioning on ESXi fails on the cluster with 500 VMs or more KB 15480 - Prism Element login failing with "Cookie based authentication failed and no other authentication information present in the request" KB 15487 - Storage summary widget may show "Data is not available because this cluster's version is older than current version of Prism Central." KB 15488 - Karbon-UI fails to load properly due to DNS issuesNote: You may need to log in to the Support Portal to view some of these articles.