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Below are new knowledge base articles published on the week of September 1-7, 2024.KB 16965 - Users getting logged out automatically every 15 minutes from Prism Central KB 17060 - Files UI Fails to load on PC After PCVM Scale-Out KB 17066 - Nutanix Files - A160202 - files_deprecated_share_check KB 17199 - Nutanix Move Error: "Failed to perform list on the entity with name as - Source" while trying to migrate SMB file shares KB 17

Hi,I have a 3 node cluster (call them nodes 1 2 3 - node3 is the node where lcm framework has not updated)After running lcm inventory for some updates it seems to be stuck at 0 percent on the framework updateI can see the stuck tasks here via cli:ecli task.list include_completed=falseTask UUID                             Parent Task UUID                      Component  Sequence-id  Type                        Status2743e560-1980-4aee-9e80-29ce76043953  08434196-8a53-44fd-aca3-7da4a23a2aae  Genesis    3            Hypervisor reboot           kRunning08434196-8a53-44fd-aca3-7da4a23a2aae                                        Genesis    1            Hypervisor rolling restart  kRunningd2878702-bb49-493b-b916-9e78eecb16fd                                        lcm        275          kLcmRootTask                kRunningNote that there is a reboot task(post LCM update) also stuck, as i tried to use the GUI to restart the node(pri

Below are the top knowledge base articles for the month of August 2024.KB 3827 - Alert - A130087 - Node Degraded KB 1536 - NCC Health Check: disk_online_check KB 8453 - Alert - A1044 - PathOffline KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8094 - NCC Health Check: disk_status_check KB 8514 - NCC Health Check: fs_i

Below are new knowledge base articles published on the week of August 25-31, 2024.KB 16873 - Nutanix Database Service - NDB Agent Service Registration & Upgrade KB 17144 - Time Machine Operation Restrictions from NDB 2.6 onwards KB 17333 - DKP/NKP - How to secure secure access to prometheus node exporter KB 17356 - LCM: IVU based upgrade fails with "Unable to boot ivu into cvm" KB 17373 - An ncli command on Windows machin

Hi While troubleshooting a performance issue with some VMs on the cluster, we noticed that the cluster-wide latency, as shown in the Prism graph on the front page, was around 23ms on average. This is significantly higher than our usual 10-12ms. Upon further investigation by support, the issue was traced to two VMs with high I/O activity, writing large blocks of data (over 1MB in size). To troubleshoot, we added the following graphs for each VM: Storage controller bandwidth (MB/s) Storage controller latency (ms) I have a few questions: Why is the term “bandwidth” used instead of “throughput”? My understanding is that bandwidth refers to the capacity (size of the pipe), while throughput is the amount of data passing through it per second. If the average cluster latency is high, wouldn’t this impact other workloads? Does the term “storage controller” refer to t

Hi,I am checking out Nutanix as a hypervisor. I understand however from our technical supplier that Nutanix will not be able to scale a GPU server using a storage server. Namely, I have a GPU server with some limited storage, which I would like to extend with a storage server(s). These would then be linked through a dedicated switch to the GPU server.He tells me that Nutanix is not good for that, and that we would have to go with VMWare. I understand that this has to do with hyperconverged infrastructure (HCI). However, I cannot imagine that Nutanix does not have a solution for such use-case. My question therefore is: can a GPU server be extended with a storage server using Nutanix?Thanks!

Does anyone have any documentation on the upgrade steps for nutanix firmware with LCM? I want to perform a firmware upgrade on my Nutanix cluster.   

Below are new knowledge base articles published on the week of August 18-24, 2024.KB 16427 - NDB - When DB Server provisioning operation is resubmitted, it will fail if the same DB Server VM name is used KB 16684 - NDB | Missing required prerequisites for logger KB 16685 - NDB | rsyslog-ndb not configured KB 16686 - NDB | rsyslog-ndb not started KB 16687 - NDB| rsyslog-ndb not stopped

Hi TeamI am trying to create a VM in a specified container by using Prism Central V3 API. I am passing the container details in the storage_config → storage_container_reference of the payload. But what i observed that the VM is always getting created in the SelfServiceContainer.I am using Nutanix Community Edition.AOS : 6.5.2 LTSPrism Central : pc.2022.6.0.11Can you please let me know why new VMs are not being created in the specified storage container and instead end up in the SelfService Container despite passing the correct container UUID in the VM creation API payload? ThanksAkash

Hello,I’m somewhat new to Nutanix and have a lot to learn obviously.  I think this is my first post/question.We have an old cluster running a single VM for Prism Central that used to work for a 3 node cluster.  I cant recall when it stopped working.  The cluster is fine, the nodes are fine, Prism portal on each node runs fine.My thought… Q1) Does the Prism Central web service require credentials to start properly (see orange highlight below)?  Maybe I somehow need to reset the nutanix or root passwords that the HTTP service is trying to use/connect?Q2) Any other tips to try to help get PC working again?Q3) Can I simply de-register the PC from the cluster, then try to redeploy a new one or over top of the existing one?  Would that process have an impact on the VMs currently running in the cluster? Prism Central Status from PE = Disconnected Warning : PE-PC Connection Failure Nutanix v5.17.3 NCC v4

I am doing 4 node AHV cluster decommission. I did all the steps and finally gave cluster destroy and ensure it was destroyed completely. I want to do a factory reset of all the nodes where the hypervisor /CVM configurations like hostname, IP etc will be wiped out. Please let me know the procedure for this. Thanks.

I recently built a Nutanix CE 3-node cluster on ESXi. The cluster’s up and I want to add a 4th identical node so I can replace node 1 (I have another thread on the disk skew issue I’m seeing there), but the precheck cassandra_ssd_size_check fails when preparing to add the new node (SSD tier on nodes [u'xx.xx.xx.xx'] is not sized to accomodate expected metadata growth on cluster).I wonder if this is a bug because the same NCC Health Check (cassandra_ssd_size_check) runs every hour on the cluster without any problems, and the new node is identical in its disk sizes to the existing nodes.Is there a log somewhere that would tell me what it checked and how/why it failed?Is there a way to verify which disk was assigned to Data and which to CVM boot during install? All of the commands I can thus far locate just tell me info on the virtual disks.

Below are new knowledge base articles published on the week of August 11-17, 2024.KB 16493 - Alert - A160152 - file_server_vg_delete_check KB 17087 - Entity Centric : Planned failover of syncrep protected VM hangs at 5% due to connectivity issues with the Anduril Port KB 17117 - Multiple drives are frequently marked offline on HPE DX360 KB 17190 - CVM in Paused State KB 17233 - Cluster Quick Access stays on loading for AD use

Currently, i see that prism java client and other java libraries with version of 4.0.1-beta-1 are dependent on spring-boot (2.5.14). Since it includes many vulnerabilities, is there a version with the latest springboot version or version above 3.0? Thanks

I am preparing for Nutanix NCA 6.5 Exam, can someone tell me Nutanix test drive is free for practice or not?

HP DL380P Gen 82x Xeon E5 2667128GB RAMboot: 128GB SSDhypervisor: 1TB SSDstorage: 1TB HDD=============================Im attempting to create a single node cluster. Everything appears to install fine. I selected the “create single node cluster” option in the installer, and entered my local DNS server. I waited the ‘15 minutes’ after install for the cluster to start itself. I do see ports opening on the server, but not 8000: Starting Nmap 7.94 ( https://nmap.org ) at 2024-08-15 16:04 Atlantic Daylight TimeNmap scan report for 10.110.10.101Host is up (0.0022s latency).Not shown: 960 filtered tcp ports (no-response), 33 closed tcp ports (reset)PORT     STATE SERVICE22/tcp   open  ssh111/tcp  open  rpcbind2099/tcp open  h2250-annex-g2100/tcp open  amiganetfs2103/tcp open  zephyr-clt9876/tcp open  sd9877/tcp open  x510MAC Address: 50:6B:8D:F7:85:3A (Nutan

Hi teams,i’m looking for nutanix collections icons for visio or drawio diagrams.Thx

Below are new knowledge base articles published on the week of August 4-10, 2024.KB 15723 - NCC Health Check: ovs_congestion_status_check KB 16275 - The guest OS of the Infoblox VM has the incorrect order of NIC ports KB 16498 - Creating a new segmented DR interface fails with "in-use remotes" error KB 17052 - MongoDB Connection Failure Troubleshooting KB 17121 - Nutanix Self-Service: Pre-existing project update task fails wi

Hello, I have instantiated a new cluster and I can’t seem to figure out why the Network Visualization won’t work for my cluster.  LLDP is enabled on my Meraki switch. I can see when new devices join my network as Nutanix on both my eero and firewalla. When I do lldpctl from the host it shows the following:-------------------------------------------------------------------------------LLDP neighbors:-------------------------------------------------------------------------------Interface:    eth0, via: LLDP, RID: 1, Time: 1 day, 01:01:39  Chassis:         ChassisID:    mac ac:17:c8:2f:de:80    SysName:      Home - switch    SysDescr:     Meraki MS225-24P Cloud Managed PoE Switch    MgmtIP:       x.x.x.x    Capability:   Bridge, on  Port:            Po

I’m trying to retrieve all VM and CVM using the following endpoint in PowerShell https://example.com:9440/api/nutanix/v3/vms/listI get all VM information back as requested but unfortunately I’m not getting any CVM and there is no information related to this in the offial API documentation.As far as I understand in version 1 you would get all vms and cvms using same endopint (vm/list)Is there something I’m missing to set up in order to get the controller vitrual machines ? {    "kind"  = "vm"      "length" =  50000    "offset" =  0}

when we are installing  zabbix on AHV this error is coming “started cancel waiting for multipath siblings of sda”

I am trying to expand my cluster and receiving this error in the UI  Failure in pre expand-cluster tests. Errors: Failed to start foundation service to do network validation SSD tier on nodes [u'xx.xx.xx.xx', u'xx.xx.xx.xx'] is not sized to accomodate expected metadata growth on cluster. Refer KB-8842 for more details. Cluster has 1 nodes. Cluster expansion from less than 2 nodes not supported KB-8842 - i run the test outlined in kb-8842 and do not get any errors. Only warnings not related to the cluster expansion.health_checks run_all+-----------------------+| State         | Count |+-----------------------+| Pass          | 198   || Info          | 2     || Warning       | 2     || Total Plugins | 202   |+----------------------∓ It states this and it appears that the ssd is to small.Using data obtained in the preceding output, look for the nodes with the smallest SSD tier, espe

Below are new knowledge base articles published on the week of July 28-August 3, 2024.KB 16911 - Cluster conversion (ESXi to AHV) fails when VMware datastore name includes non ASCII characters KB 16913 - Windows VM Crashed BSODs due to a Citrix bug KB 16992 - Alert -150011- IPFIX exporter host update failed KB 17019 - Categories tab for VMs doesn't load in Prism Central when there is a non-ascii character in category value KB 171

Is there any way to create a VM recovery point from a powershell script?

Hi, If I enable VLAN trunking at VM level, say for example VLAN 100 and VLAN 200. Do I need to assign two different IPs in the same NIC for each VLAN?