Deployment Success

Hi All, is anyone can tell me if AMD processors are supported on Nutanix CE i want to get a server with AMD processors and want to install Nutanix CE 

You might receive an error of low free block count in your NCC report due to failed check sata_dom_fwv_check.   This plugin checks the SATA DOM SMART data and shows if anything is off from the expected result.   To free up blocks in the SATA DOM, we have a procedure called, “Trim Operation” which is effective and really quick. The trim operation consists of running a script called trim_satadom.sh which can be downloaded from the link provided in the below mentioned doc.   To get to know more about the NCC check and to see how the Trim operation works, take a look at- https://portal.nutanix.com/#/page/kbs/details?targetId=kA032000000PODRCA4

Oops, did you by mistake created a VM on SATA DOM? What will happen if a VM is intentionally created on SATA DOM?   For starters, it is not recommended to run VMs on the SATA DOM, as this accelerates the degradation. If by mistake you did it, how will you know?   The NCC health check sata_dom_uvm_check verifies if there are any VMs running on the SATA DOM, and reports a FAIL status if the check detects any VMs running on the SATA DOM.   Now as the check suggests that there is a VM running on SATA DOM, the only solution would be to take it out of there.   To know more about the check outputs and the solution, take a look at https://portal.nutanix.com/#/page/kbs/details?targetId=kA03200000098jUCAQ   Have any questions? Drop a comment and let’s start a discussion

IPMI version 2.0 is susceptible to exploitation that allows an attacker to obtain password hash information.   The vulnerability scan on the environment can give the below sample output:-  Synopsis :The remote host supports IPMI version 2.0.Description :The remote host supports IPMI v2.0. The Intelligent Platform Management Interface (IPMI) protocol is affected by an information disclosure vulnerability due to the support of RMCP+ Authenticated Key Exchange Protocol (RAKP) authentication. A remote attacker can obtain password hash information for valid user accounts via the HMAC from a RAKP message 2 response from a BMC.   To know the IPMI version on the host, login into the host, run the command for checking BMC version and you’ll get an output similar to:-  Device ID                 : 32Device Revision           : 1Firmware Revision         : 3.63IPMI Version              : 2.0 <<== IPMI versionManufacturer ID           : xxxxxManufacturer Name         : Supermicro   To know ho

If you are anything like me then you prefer to figure out things by yourself instead of asking for assistance. While this is arguably the most efficient method of achieving a positive outcome, knowing where to find the right information as well as knowing that it exists is crucial.   Also, networking is complicated. Being fundamental, a mistake often makes a profound impact on the environment. How to create a virtual bridge? How to use manage_ovs command? How to change VLAN on VM NIC? How to add or remove VLAN on CVM and AHV host? How to configure LACP? How to isolate 1G NICs from the rest of the NICs?   The answers to the above and more as well as useful links – all can be found in KB-2090 AHV | Host and Guest Networking   Care to read more? Check these: .NEXT AHV Networking | Configuring Load Balancing .NEXT AHV Networking | Enable, Disable and Verify LACP AHV Networking

Is it possible to share a disk between two or more Virtual Machines? Can we use the disk on the two VMs at the same time, for reading and writing?   The answer is Yes and No respectively.   Yes, Nutanix supports shared disk via Volume Group on AHV. This is supported on clustering solutions (Cluster at guest OS level) like My SQL etc.   You can use the disk on the two VMs at the same time for reading. However, two VMs writing at the same time is not allowed.    In a clustering solution, the master VM will write to the disk and all the other VMs in the cluster can read from the disk.    Take a look at the guide to have an overview of how storage management is done at Nutanix:- https://portal.nutanix.com/#/page/docs/details?targetId=Web-Console-Guide-Prism-v5_16:wc-storage-management-wc-c.html

Only applies to AOS 5.15 and earlier versionsShould you wish to add NIC cards to your nodes there are several steps to follow to ensure that the process is successful. Verify that NIC card model is compatible with the hardware. In case of an NX platform the best way would be to contact Nutanix account team. Look for the documentation describing the process. Nutanix portal has a Hardware replacement section for instructions on all hardware component replacements for all NX platforms.  Once the card is automatically detected the bond and uplinks configuration must be updated using manage_ovs command from CVM. Nutanix portal: Hardware Replacement DocumentationKB-2090 AHV | Host and Guest NetworkingAHV Guide v5.16: Host Network Management 

Hi A remote site on AWS has been configured earlier. The time sync drifted too far but that has been fixed. The remote site in Data Protection has this alert "Remote site connectivity not normal." It is an AWS instance. The remote CVM IP address is 10.162.10.115. The host ipaddress is unknown, the firewall rules are fully open and replication seems to be occuring. There is a site to site VPN specificaly for this instance It looks as though the aWS remote site was never configured with the local cluster as a remote site which is what most of the webinars and documentation suggest. The IP address will not open a web page on http or https, the only communication available to the AWS node is SSH. How does the configurationof the remote site get completed or how do I get rid of this alert ?? Prisim: 5.6.1 NCC Version: 3.5.2 LCM Version: 1.4.2381 Nutanix 20170830.124 (in cluster, standard AWS instance) Thanks

hi, my client want to migrate all their sles 12 vm's from AHV to their ESXi farm (SAP Hana), currently i'm using the vmware converter but not success, got error cannot query live Linux machine.. i did try this --> https://acropolis.ninja/export-a-vm-from-nutanix-ahv-to-vmware-esxi/ but process stuck in qemu-img convert, and my cvm will give an error "CVM Services Restarting Frequently".. any suggestion to make more easier? cheers, paLee

I have been getting the below error when i select image configuration. When i do image.list i could see the images in acli. image.list Image name Image type Image UUID Nuatnix Xtract kDiskImage f3b18c26-e461-44af-b3e1-bc295078fe40 Virto-Windows kIsoImage ffcbbf1d-7380-4803-af4c-fd16fa6795f3 Windows_2016 kIsoImage 15ec4036-703b-471d-9887-3cb6a569426e [h4]Error occurred while getting image list[/h4]

Let’s say you want to add a new node with a newer processor class than the existing nodes in the cluster. In this case you must enable EVC (Enhanced vMotion Compatibility) feature.   What is EVC?   EVC stands for Enhanced vMotion Compatibility which is a vCenter Server cluster-centric feature allowing virtual machines to vMotion or migrate across ESXi hosts equipped with dissimilar processors in the same cluster. VMware EVC Mode works by masking unsupported processor features thus presenting a homogeneous processor front to all the virtual machines in a cluster. This means that a VM can vMotion to any ESXi host in a cluster irrespective of the host’s micro-architecture examples of which include Intel’s Sandy Bridge and Haswell. One caveat to remember is that all the processor(s) must be from a single vendor i.e. either Intel or AMD. You simply cannot mix and match.   What are the benefits?   The main benefit is that you can add servers with the latest processors to your existing cluste

Out Database team has been using ERA to deploy lab and test VMs. I noticed they are reporting ridiculous usage. Some of the machines report used more than half the total cluster storage and 3 times allocated. Any ideas?

Are you wondering which alerts generate a support case with Nutanix Support and whom Nutanix contacts when a case is generated? There is a particular subset of alerts that have been identified as being important, so action can be taken on them. These alerts are called Alert cases. When the cluster is under a current support contract, alert cases are generated. Alert cases are handled by Nutanix Support, who reach out to the primary Support Contact (also referred to as the break/fix contact) associated with the node or cluster in question. For customers with a third-party providing front-line support, it is normal to have a representative from that company listed as the primary Support Contact. Most of the alert cases are created with a P4 priority level, which has a target response time of 24 hours. NodeDegraded and NodeAvgLoadAboveThreshold are created with a P2 priority level, which has a target response time of two hours. To know which alerts generate cases, and how to change the co

On a Nutanix cluster running VMware vSphere, you may be seeing this alert while there is no other sign of issue: Warning : Some storage containers have a high number of NFS files Impact          : High number of NFS files may cause vpxa services on esxi hosts to restart. Cause           : Number of files for respective storage containers has increased beyond 20K. This is expected with large VDI setups. Resolution      : Reduce the number of files if you observe vpxa instability. Why do we see this alert? What needs to be done about it? As is noted on the relevant KB article this alert is set to be deprecated in an upcoming release of NCC. As suggested by the Impact and Resolution information above, the alert is related to a problem encountered in vpxa. The alert was created for an issue in vSphere 5.x that caused instability for the vpxa service if the number of files in a single NFS datastore was too high. The issue was resolved by VMware some time ago so you do not need to worry abou

Life-cycle Manager has made the life of every Nutanix Admin easy by providing a 1-click approach to upgrade the firmware and in the latest version, the hypervisor seamlessly.     Let’s consider a scenario, where you went ahead with an LCM upgrade but noticed it failing as some pre-checks failed.     What are these pre-checks?     Before any upgrade, LCM runs a series of pre-checks to confirm the cluster stability and if all the prerequisites are fulfilled before  proceeding with the upgrade.   Do we have a document listing all the pre-checks and their resolution?    The following document lists all the pre-check, their description and resolution. This might come in handy if we are trying to troubleshoot as to why the LCM pre-checks have failed.   KB-4584   Want to know more about Life Cycle Manager and its features?  Give the following document a coffee read!    LCM Guide 

Hi everyone,   I m new to Nutanix and have just deployed my first cluster. I did all the updates I could find in Upgrade Software Settings. It brought the nodes up to 5.11.2.1 . I tried to run the checks again and it shows no available versions. I saw the notice for the release of 5.16 so I downloaded the manual update binary file and meta file.   When I try to update it says unsupported.  Edit:   NOT SUPPORTED Current version was released after the Target version was released. Upgrading to Target Release version is not supported in this case.     I check the support upgrade path wizard in My Nutanix and it says the 5.11.2.1 is newer then the 5.16 yet they were released the same day!? The Upgrade path shows that if I had the 5.11.2 I could update to 5.16 but not 5.11.2.1 ?? Will Nutanix have an update path for this? or am I stuck for a while?   thanks everyone.   Scott  

Hello, first time to use IPMI. Need to mount ISOt to re-install ESXi. So I’m trying to launch Direct Console from IPMI (note that I just reinstalled Java). but still not launching. Any idea? Nutanix Support wasn’t helpful.

Below are the top knowledge base articles for the month of February 2020 KB 4116 - Alert - A1187, A1188 - ECCErrorsLast1Day, ECCErrorsLast10Days KB 4141 - Alert - A1046 - PowerSupplyDown KB 7503 - G6, G7 platforms with BIOS 41.002 and higher - DIMM Error handling and replacement policy KB 1540 - What to do when /home partition or /home/nutanix directory is full KB 1113 - HDD/SSD Troubleshooting KB 4158 - Alert - A1104 - PhysicalDiskBad KB 4409 - LCM: (LifeCycle Manager) Troubleshooting Guide KB 4519 - NCC Health Check: check_ntp KB 4188 - Alert - A1050, A1008 - IPMIError KB 2090 - AHV | Host and Guest Networking KB 4541 - Alert - A101055 - MetadataDiskMountedCheck KB 1507 - Alert IPMI IP address on Controller VM {CVM-IP} was updated to ... without following the Nutanix IP Reconfiguration procedure, can be misleading KB 4273 - NCC Health Check: aged_third_party_backup_snapshot_check KB 8792 - NCC checks: same_hypervisor_version_check, duplicate_cvm_ip_check, same_timezone_check, esx_sio

There can be legitimate cases where access to external storage, such as massive tape libraries, massive disk archives is needed to some, but not all VMs running in a Nutanix cluster.  These VMs would be ideally under the AHV hypervisor, but is ESXi is an acceptable alternative.  These external storage systems would likely support 10GbE iSCSI (and faster) and/or 8 gbit fibre channel or faster. I understand that supporting such external access would make the VM “special” and would restrict VM mobility to other specific nodes that were configured for similar external access. The mobility issues are a later discussion, if external storage access is possible. If the external storage was a NAS device, running NFS and/or SMB, I believe it would be straigntforward … just define the external IP address in the VM, and access the data from the VM.  The same technique could be used for external iSCSI devices, for Ethernet iSCSi.   In many cases, if the external storage needed very high performance

Below are new knowledge base articles published on the week of February 23-29, 2020. KB 8900 - Prism Central Alert Manager and Cassandra Monitor services crashing, NCC health checks failing for same. KB 8909 - [Karbon] Airgap (dark site) FAQ and Troubleshooting Guide KB 8956 - AHV | How to get a list of virtual machines that were restarted due to an HA event KB 8976 - Nutanix Files Share might encounter mapping issue to macOS KB 8980 - VMs deleted via vCenter may fail to restore within 7 days of deletion KB 8988 - Calm - Calm UI is not accessible on PC 5.16 KB 8995 - Storage utilization on a Hyper-V cluster steadily increasing due to failed Hyper-V Replica replications KB 9005 - Nessus Plugin ID 33851 - Network daemons not managed by the package system KB 9029 - Changing LDAP port 389 authentication to Secure LDAP (LDAPS) ports 636 or 3269 Note: You may need to log in to the Support Portal to view some of these articles.

I have an opportunity to acquire some retired Nutanix memory.  The retired memory is  NX-1065-G5 nodes and our Cluster is NX-6035-G5.  From what I have been able to trace they appear to use the same memory modules.  Can anyone confirm this?

 Is there a way to create isolated networks within the nutanix cluster that would allow communication only for the VMs that has a NIC connected to that network? Find attached an example of what I mean if we were talking about ESXi Thanks in advance!

Can anyone let me know which steps are being involved when I expand Hyper-V cluster by using Prism? I have a Hyper-V cluster that being mixed by some AHV storage nodes and looks like I cannot use the Prism cluster expansion feature to add more nodes...

Hi, I am new in Nutanix Move can anyone help me to deploy it in PrismElement using QCOW2 disk file. Also I don’t have that disk file, please help to create it.

Dear All Is it mandatory to replace the node in a cluster with the same hardware? Can we replace it with a higher configuration(CPU)