Deployment Success

Hi everyone,We had an issue with SATADOM on of the nodes, which has been replaced.  Unfortunately, we had to rebuild the CVM as well as they hypervisor and now need to add the rebuilt node back to the cluster.  The problem is we can’t remove the existing node as we are getting the following error:Error: Cannot mark node for removal. Node xx (xx.xx.xx.xx) is to be added back to metadata storeDoes anyone know how we can overcome this error?P.S. we don’t have Nutanix support coverage anymore.Many thanks in advance.Akbor 

Hi,I need to use the API to select the primary NIC that Foundation will use to discover nodes. When I try the request :GET https://[fvm_ip]:8000/foundation/primary_nicI get the following result :{ "primary_nic": 2}That is expected. But when I send the same request using POST, which is valid according the documentation, I now get :{ "error": { "details": [ "'nic' is a required property" ], "message": "Unprocessable Entity", "session_id": null }}My understanding is that the request should be used with a parameter or a body specifying the new primary NIC. But The documentation does not state anything about it. So I tried to pass in “nic”:1 as a parameter and as a body, but still the same error.Is it a bug ? Is the documentation missing some explanations ? Source : Foundation – Nutanix.dev

I keep getting the following error while trying to install Nutanix CE. All disks have been formatted. There is no raid setup initialized.2x HP 1TB disk.2x Samsung 870 500Gb SSD's.Any Idea what can cause this, and how to fix it? Couldn't find any related topics.

When I attempt to add Nutanix as a target in xray, the validation completes okay but when i click done i get this error:Bad request. ahv.nodes.0.networks.0.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.0.networks.4.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.1.networks.0.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.1.networks.4.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.2.networks.0.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.2.networks.4.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.3.networks.0.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.3.networks.4.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.4.networks.0.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.4.networks.4.switch_id: Ensure this field has no more than 100 characters. ahv.nodes.5.netwo

Below are new knowledge base articles published on the week of February 4-10, 2024.KB 16055 - Updating eScript Tasks and Variables of Python 2 to Python 3 Using Self-Service DSL KB 16177 - Prism Central not associated with the Object Store KB 16186 - List of vGPUs in Self-Service Blueprint Canvas can take a long time to load or fail intermittently KB 16201 - Juniper EX4300-48MP Switch triggers random Host disconnects KB 16206 - Current Known Issue on HPE DX Firmware update in LCMNote: You may need to log in to the Support Portal to view some of these articles.

Hi,I want to install on Proliant GEN9 but i have error at the installation: I dont have a RAID on this server.

Hi,I have an issue when i try to remove an image of an ISO on my Nutanix :attribute app blueprint template not setCould you help me to remove this ISO please?Thanks

I see ESXi 8.0 U1a “Vendor” was recently added to the compatibility matrix for HPE DX360 Gen 10 for AOS 6.7.1 and 6.7.1.5 Does this also imply that vCenter 8 is compatible with Prism (stand alone) ?When I talked to support last year they suggested holding off on upgrading vCenter. 

Below are new knowledge base articles published on the week of January 28-February 3, 2024.KB 16043 - NDB | Provisioning PostgreSQL HA Instance may fail with error message "Failed to configure keepalived" KB 16051 - Alert - A300442 - RecoveryPlanFailedToReleaseAssignedIpsFromProtectedVMs KB 16124 - Unable to mount Virtual Media to host via IPMI or CVM KB 16135 - PC - KubeAPI has disappeared from Prometheus target discovery alert after PC upgrade KB 16137 - File Analytics - Upgrade hidden from LCM when only PC Deployed File Servers exist on the hosted AOS cluster KB 16138 - Prism Central login fails with "upstream connect error or disconnect/reset before headers. reset reason: connection failure" KB 16146 - LCM shows greyed out BMC 07.15.00 upgrade option even though BMC is already updated KB 16151 - NDB - Oracle single instance clone fails with script error: Failed to initialize database instance KB 16153 - CVM Communication issues when network segmentation MGMT and backplane network a

We received the Warning: Detected iSCSI discovery or login through cluster external IP address just today and is trying to make sense why we are seeing this Warning. Historically we had never this and has not made any changes to our Nutanix configurations. Combing through our events we can’t seem to figure out what may have triggered this. If anyone has received this before in the past and is a one off thing I would like to hear your experience on why this was triggered on your end. Is this something we should be overly concerned about?Any advice is greatly appreciated. I’m new to this community I apologize if I’m posting this in the wrong forum. Regards, Mike

I have a AHV host who crashed suddenly and does not want to start again 🙄.Like he is in a test environment i tried to remove it from the cluster with ncli command. Host remove-start id=0005f4c2-012c-5363-0000-000000019191::6 force=trueCommand failed because RF2 not permit to remove 1 of the 3 hosts cluster.I decided to reinstall this host with Foundation with new IP’s and new host name.Then, via Prism, i expanded the cluster with this new installed host.A new host appears to be added in cluster, but his status stays as “NEW”…I was hoping that by adding a new host to the cluster, I could then remove the one that crashed 🤔Why this new host stay in status “NEW”?Thanks for your help.

Below are the top knowledge base articles for the month of January 2024.KB 6082 - The inode_usage_check fails due to large amount of email files in /var/spool/postfix/maildrop directory KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1532 - NCC Health Check: inode_usage_check KB 1113 - HDD, SSD, and HBA troubleshooting KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 3827 - Alert - A130087 - Node Degraded KB 8453 - Alert - A1044 - PathOffline KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 2090 - AHV host networking KB 6945 - How Upgrades Work at Nutanix KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8514 - NCC Health Check: fs_inconsistency_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 8094 - NCC Health Check: disk_status_check KB 4519 - NCC Health Check: check_ntp KB 7837 - How to update Prism Element and Prism

Hi, I want to get an audit list of deleted files and user that deleted it in the last hour using REST API. I dont find this api in the doc? can anyone point me to this api documentation?

Below are new knowledge base articles published on the week of January 21-27, 2024.KB 14422 - Alert - A130387 - EntityCentricStaleProtectionDomain KB 16061 - LCM failed with "Failed to read LcmTaskInfo from task' KB 16064 - Prism Central : Report generation failing with error in getting predefined widgets for PDF after upgrading PC to 2023.3 KB 16112 - NDB – Provisioning Oracle DB Server VM may fail with the message "Validation checks failed on DBServer for registration." KB 16131 - LCM HPE firmware update may fail with “22_34_1002-MCX623106AS-CDA_Ax.pldm.fwpkg upload failed” errorNote: You may need to log in to the Support Portal to view some of these articles.

If you’ve tried to install (specifically):CentOS Stream 9 Red Had Enterprise Linux 9.x server Debian 11and encountered issues with running the installer scripts, you are more than likely missing packages that the NGT install scripts are dependent on. Debian 11.xDebian was pretty simple to troubleshoot in my case. The setup_python.sh script would error in the first few lines. The first thing I found was that Debian 11 did not come preinstalled with bash, it only had a symbolic link that pointed bash => dash. So after installing bash and running the script with bash setup_python.sh, instead of the typical ./setup_python.sh, the script ran up until the next error which was thrown because the python tarball was failing to unzip. This was a result of xz was not being installed.Solution:# install dependenciesapt install -y xz-utils bash# from the source directory of the installer scriptsbash setup_python.sh CentOS 9/RHEL 9First thing I noticed again, was an issue with tar. My minimal inst

Hello, I just  acquired a 3 node nutanix chassis. I have not had experience with a system like this and was wondering if there is an installation guide for setting up the hardware and getting CE installed & configured using all 3 nodes as a multi-node cluster.Here’s the model of the system: NXS2U4NL12G500

Hello everyone, I want to separate the management traffic to different interface and make vs0 interface for VMs communication. So, I understand that I have to create new vs which is in my case will be vs1 but then what is next, how to assign it to be the management port. And another question, is it ok to use the shared IPMI port and make it the management port or I shouldn’t use it and make it free. BR,

I do a AHV convert from VMWare to AHV recently on my 4-node Nutanix NX-1450. Unfortunately only 2 nodes are successfully converted, one node remained failed and retain as ESXi and the other node failed to download the bundle binary. I wanted to reprovision from scratch using Foundation (Bear Metal Deployment) Tools. I have the Foundation 5.5 however, when provision it cannoy connect to IPMI (Error attached)so I an suspecting it is not compatible. Any body can help on this. If you have the earlier version of Foundation Tools maybe can help me? 

I want to install prism central on my cluster, I started downloading the software from my prism element.For more than 48 hours the download is still in progress and I want to abort the download process and resume the installation but I don't see any button allowing me to do this.Can you give me the process to abort the central prism download please?

We have this HCI project that span in 4 different location data center with DR site in mind.Site 1400 VM + 10 PB Disk Site 2400 VM + 5PB Disk  Site 350 VM + 5PB DiskSite 4200 VM + 5PB DiskRF3 model VM and Disk capacity is based on 5 yr projected growth.VMs is between Large to XL type.We cannot come up with best DELL XC model for this setup is XC760 can accommodate this requirements?Any suggestions 

I’ve created a VM within Proxmox, I’ve been able to log into AHV but the Web Portal and CVM are not Accessible they are on the same networks. 

Below are new knowledge base articles published on the week of January 14-20, 2024.KB 15854 - NDB - Stuck operations after resolving connectivity issues with clusterNote: You may need to log in to the Support Portal to view some of these articles.

Below are new knowledge base articles published on the week of January 7-13, 2024.KB 15486 - NCC Health Check: invalid_node_population_check KB 15583 - NCC Health Check: mst_accessibility_check KB 15694 - Clusters having VMs deployed from AHV Prism Central VM Template and protected by PD-based DR may become inconsistent. KB 15891 - NCC Health Check: recovery_plan_mst_protected_entities_spanning_across_multiple_clusters_check KB 15926 - Troubleshooting Kubernetes Cluster Onboarding to Prism Central KB 15941 - Performance regression when enabling Credential Guard / hardware Virtualization-based Code Integrity (HVIC) KB 16045 - VM periodically exceeding RPO or skipping replications KB 16060 - LCM: Inventory Failed 'Failed to setup esx firewall' for ESXi 8.0.2 KB 16083 - Acropolis service may end up in a restart loop if a VM with more than one vNUMA node is live-migrated on a cluster running AHV 20220304.478Note: You may need to log in to the Support Portal to view some of these articles.

We are considering moving from a VMware environment on EOL hardware to new hardware with VMware running on Nutanix. The VMware VM’s all have thick provisioned disks. My question is:if we migrate the VM’s to a new Nutanix cluster running VMware, can we change the disk to thin provisioned during the migration? 

Hello, I have tried to move a Windows 2016 server VM from Hyper-V to AHV. Move would not configure the move automatically because WinRM wasn’t running.Manually installing the agent gave me the following:Firewall: Inbound port [8087] is openService state: [Hyper-V Virtual Machine Management] is not running. Starting service…Service install failed. Please check logs at [location]The log:Log file created at: 2024/01/22 08:50:30Running on machine: reaperBinary: Built with gc go1.18.10 for windows/amd64Log line format: [IWEF]mmdd hh:mm:ss.uuuuuu threadid file:line] msgE0122 08:50:30.724796   11652 service.go:396] Could not access service: The specified service does not exist as an installed service.E0122 08:50:30.740733   11652 service.go:433] Service start failed for [vmms] When I looked at the VM in Hyper-V there was a note saying that the VM had already migrated, so the target VM in Nutanix must have moved but the application clearly failed so we rolled back to the Hyper-V.Is there a way