Nutanix Cloud Manager

Ever been in a situation where you forgot the password to your laptop, email account or your smartphone.  Imagine the same when you’re an administrator and managing large scale environments.     What will happen if you forgot the password to Prism Web Login?   You can’t even run the ncli commands!   Do we have a mechanism through which we can recover the password of the prism web console? What can we do if we have forgotten the password and want to reset it to default? Do we have a guide for that?      Of course.    Just follow the steps mentioned in the document below to reset the prism web console password!     Reset nCLI or Prism Web Console Password 

HI,  Is it advisable to disable Nutanix Prism Admin account after creating local user accounts with “User Admin” rights.  The purpose of this question is to increase the security level of access. Please advise. Thanks in Advance. Best, Shan

We have already covered the reasons for the Pulse configuration. Hopefully, you have configured it and are looking to verify the outcome. Here is a quick summary of how and where to do so.   Within the Nutanix Support Portal, customers can check if their assets are Pulse-enabled via two coloured dots beside each asset in the Products > Installed Base page. Please allow for at least a day for the data to be populated to the Nutanix portal.   An overview of data collected and configuring Pulse on the cluster can be found in the Configuring Pulse section of the Prism Web Console Guide.   For explanation of collection statuses with further troubleshooting please refer to KB-5784 Troubleshooting the Legacy Pulse Email or PulseHD status columns on Installed Base page in Nutanix Support Portal. Why everyone need Pulse .NEXT Pulse - what's in it for you? Much more than a simple call home. Prism Web Console Guide 5.16: Pulse Health Monitoring

Overview Integrating Nutanix Calm and Ansible is straightforward. This series walk you through the different steps to get your integration ready. Part 2 focuses on Launching a Job Template (a.k.a. Ansible playbook), how your new servers and applications get the software installed. Code The blueprint and code used in this part can be found here. Requirement Ansible Tower or Ansible AWX Blog series Part 1: Inventory Management Enjoy the video and let us know if you have any question!  

In a VMware environment, we get three types of VMDK provisioning     Thick Eager Zeroed provisioned.  Thick provisioned. Thin provisioned.   Everyone who has worked with traditional solutions knows the performance benefits of a thick eager zeroed disk with faster I/O operations.    BUT BUT BUT !!!   In a nutanix environment, there’s no performance difference between thick and thin disk provisioning. So even when a thick disk is provisioned, no disk space is allocated to write zeroes. So there is no requirement for provisioning a thick disk.   Nutanix recommends thin disk over any other type of disk service.     Want to know more about disk provisioning in a nutanix environment?    Try going through the document    KB-1591  

Hi everybody, I see a “flapping” warning message for one SSD on my 3-Node Hybrid-Cluster (2x 1,92TB SSD per Node). Disk space usage for one or more disks on Controller VM ###.###.###.### is 88% which exceeds the threshold of 85%. I checked curator runs which were successfull.  From the I/O Metrics of a VM (Prism → VM → I/O Metrics) I only see the performance distribution (block size/read source usw.) for a point in time. I know Nutanix DSF handles tiering but is there a command/way to figure out which vm/vdisk claims most SSD capacity? Thanks for support, Marc

Feel intimidated by the amount of information that is anticipated in preparation for an upgrade? Start with this FAQ that covers questions like Is downtime required? Is there performance impact? What happens if the upgrade becomes stuck? How do I know if a version is compatible? What should I do in-advance? AOS,  Hypervisor, LCM, Foundation, NCC, Nutanix Files: What happens when I click "Upgrade Now"? How long does it take?   Find all of the answers in KB-6945 How Upgrades Work at Nutanix. Feel more inclined to read more now? Try these .NEXT posts we have put together:.NEXT All things considered — upgrade sequence and preparation guidelines.NEXT Upgrade paths - how to verify.NEXT LCM Series | List of pre-checks before the upgrade

Decisions, decisions. Should you go with that STS version? What is the downside? How soon will it be deprecated? Will you be able to switch over to the LTS later? How are they even different?    There are two separate Nutanix AOS tracks, Long Term Support Releases (LTS) and Short Term Support Releases (STS). LTS Each LTS release is maintained for 3 months after the release date of the later LTS release. The next LTS release is an upgrade followed by an additional 6 months of troubleshooting support. STS Each STS release is maintained until the next release. The next LTS or STS release is an upgrade followed by an additional 3 months of troubleshooting support. Why would you upgrade to STS:  in the interest of adopting new major features while being able to perform upgrades multiple times a year.   Maintained: Nutanix provides updates with workarounds and bug fixes for errors but will not provide upgrades. Update: Either a Maintenance Release or a Patch Release. Upgrade: Eith

Overview Integrating Nutanix Calm and Ansible is straightforward. This series walk you through the different steps to get your integration ready. Part 1 focuses on Inventory Management, how your new servers and applications get registered in Ansible for day 1 provisioning and day 2 operations management. Code The blueprint and code used in this part can be found here. Requirement Ansible Tower or Ansible AWX Enjoy the video and let us know if you have any question!  

Bringing down a cluster is a scary thing, isn’t it? What if it does not come back? What if this is not the right sequence? What if you make a typo? What if... Unfortunately, no matter how much one frets the task there is always a point when a cluster must be powered off. We thought we would hold your hand along the way at least figuratively speaking and provide you with a guide on the process so that the next time you consider that pesky network maintenance or emulation of DR or prepare for a site power outage or a re-location you would be all prepared for the task. In this post we will cover the process for the vSphere based clusters: Upgrade to the most recent version of NCC before proceeding with the following steps. For Metro Availability (Data Protection) Disable Metro Availability and Verify no Async DR replications are in progress. Shutting down guest VMs (Do not shut down the Nutanix Controller VMs.) Shutting down vCenter VM (if applicable). Shutting down Nutanix Files (file se

Finally, decided to replace self-signed certificates with CA-signed ones? Or ready to renew nearly expired ones but are unable to remember the process? Don’t you worry, we’ve got your back. To replace the SSL certificate 3 files are required: Private Key - key generated using RSA 2048 key type and signed using SHA256 hash. We also support EC DSA 256bit and EC DSA 384 bit. However, RSA 2048 is the most commonly used key type Public Certificate - Issued by a certificate authority (CA). We support x509 certificates in 64base encoded PEM format CA Certificate/Chain - The certificate of the CA that issued a public certificate above. In case the issuing CA is intermediate CA we will also need the root CA certificate. If there are multiple intermediate CAs we need the certs for all the intermediate CAs along with the root CA   Table 1. Recommended Key Configurations Key Type Size/Curve Signature Algorithm RSA 2048 SHA256-with-RSAEncryption EC DSA 256 prime256v1 ecdsa-wi

Did you know there is a native Nutanix tool available to verify the upgrade path for AOS, Nutanix Files and Prism Central? Support Portal > Documentation > Upgrade Paths See the Compatibility Matrix for AOS version - Hypervisor support. AOS follows the Long Term Support Release (LTS) and Short Term Support Release (STS) tracks. Please refer to KB#5505 for more details on LTS/STS model. To view AOS EOL versions, please visit here. To view upgrade paths for old AOS releases, please visit here. To view software compatibility, please visit here. If Prism Central is registered to the cluster then Prism Central needs to be upgraded before you upgrade AOS Link to the Upgrade Paths We have also described what to expect during the upgrade and how to map out the sequence of upgrade components in the .NEXT community posts: .NEXT: All things considered — upgrade sequence and preparation guidelines .NEXT: Upgrades. Yay, not again! How to upgrade Nutanix Files.

Returning from vacations and see that you cannot access your Prism Console? Perhaps you will see this kind of message: The Prism Central is reported as Disconnect - “Prism services have not started yet. Please try again later.” Most of the time you only have to restart the Prism Console Services, all you need to do is: Identify who is the Prism Leader in your environment and SSH to it. Run the commands to restart Prism Service Please follow the details on KB 1014. Note: In the case where the Nutanix Console requires a frequent or continuous restart, consider engaging Nutanix Support at http://portal.nutanix.com.

Importing an existing Calm blueprint is simple from the UI. But what if you need to automate it? In this video, Laura Jordana shows how to leverage the Calm API to import a blueprint programmatically using Postman.  

Hello, I´ve seen a alert on Prism about external authentication. Here you are the complete message: Possible Cause An external client is configured to authenticate to the REST API with the admin user. RECOMMENDATION Authenticate to the REST API with a different user that has administrative privileges. I don´t think I have anything configured to use APIs. CE 2018.01.31 

Hi,   I was successful on setting up prism central on the community edition all working good. Further i extended the cluster capability by enabling Calm. I am able to access the calm UI and see all the functions available. As a next step i tried to deploy hycu blueprint from market place also tried to deploy one VM from my on disk image. Both get failed with below error. Please help.   HTTPConnectionPool(host='172.16.xx.xx', port=4120): Max retries exceeded with url: /api/1/entities/get_by_name?name=Application-hycu--74b677a5-5cd9-4c49-9cb4-196e2d5e3be4 (Caused by ProtocolError('Connection aborted.', BadStatusLine("''",)))    Regards, Aravind

Hi, How can I install Prism Central on Nutanix CE? I tried to install it with manual method. When i run creation command, It fails.

Nutanix recommends that you have a single container for simple VM management, but due to certain reasons if you have configured multiple storage containers and VMs are running on them respectively. Let's say now you need to move a VM from one storage container to another in an AHV cluster.   Is there a method to accomplish the same?Of course Please go through the Knowledgebase article to know the steps requires to move VMs between containers within an AHV cluster.KB-2663     Want to know about different migration Scenarios in an NX environment? Go through the following KB 1062

​Just like with many other services NTP is something you do not think about until it breaks. Then all these strange things start creeping into your environment.   Symptoms: Users are not able to log in to the Prism web console using LDAP or other directory integrated services. Cluster services do not start. Cluster does not function correctly due to major time-skew post outage or maintenance. Log collection is inaccurate. Health checks that rely on accurate time frames and event correlation return inaccurate results. Incorrect and skewed graphs in Prism. User VMs start on hypervisor hosts with inaccurate RTC (real-time clocks) causing guest OS time skew. Third-party software products like Veeam or CommVault have trouble interacting with the cluster. Snapshots expire too early or too late when the time between a cluster and a remote site is out of sync. To resolve any doubts please run NCC check_ntp - status other than PASS indicates that troubleshooting is needed.   Troubleshooting NTP

Hi Guys, I have a nutanix block with four nodes. I mean four node cluster.  Supermicro NX30-60 I have a query about fault tolerance. Currently it is set as RF-2 Each node  has 6 disks. 4 hdd and 2 SSD 4*800 gb hdd 2* 200 gb sad OS is AHV.  1) Assume, if one host completely fails, then the vm will be restarted on other host and it will continue to run without any issues.  2) If one disk fails(either HDD or SSD or both at the same time)from first AHV, then there will be no impact.  3) If two disk fails from two hosts(1st  AHV and 2nd AHV) at the same time(assume one HDD fails on both the nodes), then what will be the impact for all the running vms in the cluster?  4) If two disk fails from two hosts(1st  AHV and 2nd AHV) in different time I. E 30 mins gap(assume one HDD failed in 6AM in first node and another HDD failed at 6.30 AM in second node), then what will be the impact for all the running vms in the cluster?    Could someone please advise?    Thank you,  Manivel RR        

Whenever you find LCM inventory operation on your cluster displaying only SATADOM firmware ugrades available while you now for a fact that newer firmware versions for other components are available it is not a bug that you have encountered! Firmware upgrades for 3IE3 satadoms are being prioritized in LCM. To reduce the likelihood that customers are impacted by issues with S160130N and S560301N firmware on 3IE3 model SATADOMs, Nutanix has updated Lifecycle Manager (LCM) in such a way that it will only show Satadom (Host Boot Device) upgrades available. Customers are being advised to use LCM to upgrade satadom disk on module firmware in their cluster to the version S670330N during their next available maintenance window. Once all satadoms are upgraded, later Inventory operations with LCM will once again show available updates for any other types of firmware (BMC, BIOS, SATA, etc.) on the cluster that are not already on the latest versions. Since there are no AC power cycles involved in u

Uploaded the image but can’t see it? Why? Prism Central 5.5 and above includes a global image service that allows you to add (upload) images through Prism Central by using the v3 API. However, the Prism Central administrator (admin) interface still uses the v2 API. As a result, after you upload an image when you are logged in as admin, you might not see the image in the list of available images when you are creating a VM. This issue occurs if the global image service has not yet copied the image to the cluster on which the admin is trying to create the VM.   What to do? Add the image using the URL option instead of Image File. The source can be a standard HTTP(S) URL, or for NFS, use <hostname or FQDN>://folder/subfolder/filename. When uploading images with the URL option, each cluster will immediately attempt to fetch the image from the source. When the Create Image task displays as completed, the image should be available on all clusters. Use the v3 API or nuclei to provide

We have multiple Clusters registered in our Prism Central, how can we fetch a report having clusters basic details through PC or command line?

Hello Community, I'm involved in a PreSales action. The customer asks for information regarding deletion of user data from Audit Logs. Is it possible to delete user information from audit logs? Or does the audit log automatically delete entries older than XX months? How long are events stored in audit log? Maybe this is based on a parameter? Thanks for any feedback! Jan-Oliver Ohloff

So I had to replace my prism central with a new one, unfortunately it had already taken ownership of the images. With my new prism central at I can not delete any of the old images and I get this error. Operation kImageDelete not allowed, catalog item is owned by cluster 4452164c-24b6-479d-b16b-a8635fbe2741, which I believe is my old prism central UUID. I can't delete them from from the clusters locally because they are hooked to prims central. This is pretty frustrating as I am trying to use PC as my main entry point for managing and deploying vm.