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Below are the top knowledge base articles for the month of June 2022.KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 2090 - AHV host networking KB 1113 - HDD or SSD disk troubleshooting

I have a question about the new version NCC 4.X and AOS 5.20.X.When I upgraded the cluster from to AOS 5.20.2.1 from AOS 5.15. and NCC upgarde to 4.3.0.2. I found the the ping_hosts.INFO file in /home/nutanix/data/logs/sysstats has disappeared and I cannot check the latency between CVM every minute. There is only the ping_gateway.INFO file to check the latency between CVM and gateway. But there is also ncc alert that the inter_CVM_latency is high. So where can I check the detail latency information between CVM in the new verison?

Below are new knowledge base articles published on the week of June 19-25, 2022.KB 13264 - LCM Inventory fails being unable to download files from Nutanix Portal or Dark Site web server KB 13275 - Port 49152 Reported as Open on NX IPMI KB 13278 - Network Segmentation enablement on VMware ESXi VDS enabled clusters fails with ValidationStepArpScan IP in useNote: You may need to log in to the Support Portal to view some of these articles.

I’m running Prism Central (PC) Scaleout version pc.2021.8.0.1 and when I select ‘Administration’. ‘LCM’ from the menu, I only get the following message;        Waiting for LCM Framework to start…Is LCM actually even a thing for PC?

Good day dearsI have 2 nutanix blocks, each 3 nodes , I have the following questions:I have vSphere license and I want to install it on the nodes, I only have prism element ( don`t have prism center) , should this work or I have to buy vCenter? While connecting the nodes to the same switch besides the firewall, should the switch be on access mode in order to Discover the nodes while using foundation, or I can segment the nodes through VLANS?

I want to Migrate AHV Cluster all VMs in to ESXi on Nutanix Cluster, can you please confirm which solution we used for further activity.

I get a firmware is not compatible with AHV version .The firmware version running on the nodes is Firmware revision :03.35 . When trying to install AOS on the nodes which I plan to add to my current cluster.Can i get a download  link for the compatible version of aos  with the firmware . The reason I ask this is that we are waiting for procurement to renew our support subscription which will take long and thus i cannot log a ticket . the nodes need to be re imaged.  I understand this is an older version of AHV .

Below are new knowledge base articles published on the week of June 12-18, 2022.KB 13252 - Acropolis service crashing across cluster after NIC removalsNote: You may need to log in to the Support Portal to view some of these articles.

I received this answer a few days ago[Just plug your VM on a VLAN where there is a router connected to the internet. Then either use DHCP if there is some, or configure an IP address and set your router as gateway. That’s it.]but Is there anyone who can explain in more detail?I am currently configuring guestvm with windows10The network settings are like this The port of the node where the GUEST VM is installed is directly connected to the Internet-enabled LANOr should I change the settings inside Windows vm? It is composed of dhcp  

Below are new knowledge base articles published on the week of June 5-11, 2022.KB 13167 - NCC health checks running repeatedly after AOS upgrade KB 13180 - Health Server crashing by ValueError for a garbled UTF-8 character KB 13197 - Nutanix Cloud Clusters - NC2 on AWS - "Elastic Block Store was added in drive bay Unknown on Controller VM XXXX. Action Required: Disk is not qualified by Nutanix. Visit Prism hardware page for further actions." KB 13208 - LCM inventory triggers the Alarm Lost network connectivity on virtual switch "vSw

Hi everyonePlease help me with this case:1- I have two nutanix blocks, each 3 nodes, I have only one core switch and I want to manage and see all nodes in the same cluster, I don`t have prism center.2-I want to install ESXI on all the nodes, if the configuration goes right!, when I want to manage VMs (create, delete, .. i.e.,) should this be done through the prism or from the esxi?Appreciating any help from you guys.

Hello Everyone, I am woking on a Java project at the moment and feel that StringBuffer would help a lot in performing this particular task, where I am 'building' a string representation of a Matrix:/** * Returns a String representation of the Matrix using the getIJ getter * function. You should use MaF.dF to format the double numbers to a * sensible number of decimal places and place the numbers in columns. * * @return A String representation of the Matrix */public String toString() { //String stringBuilder = new String StringBuffer beep = new StringBuffer; for(i=0; i<m-1; i++){ for(j=0; j<n-1; j++){ } // You need to fill in this method}I've tried it in a Java program by itself and it seemed okay, but then I tried some sample

Below are the top knowledge base articles for the month of May 2022.KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 11663 - Unable to launch Prism Element from Prism Central due to missing "PrismUI.tar.gz" file after upgrade KB 1113 - HD

Below are new knowledge base articles published on the week of May 22-28, 2022.KB 12211 - Alert - A200803 - AZNameUpdateFailed KB 12219 - Disconnecting Availability Zone fails KB 12428 - Alert - A110026 - Nutanix Cloud Clusters (NC2) - CloudAPIEndpointUnreachable KB 12445 - NCC Health Check: ahv_duplicate_secondary_ip_check KB 12699 - How to map a block to Rack after chassis or node replacement or after relocation

The expansion of cluster fails with an error log.Could anyone tell me how to solve it? <Detail>When I try to add a node to a cluster in the prism element, it fails with the error log below. Failure in pre expand-cluster tests. Errors: Failed to start foundation service to do network validation SSD tier on nodes [u'xxx.xxx.xxx.xx'] is not sized to accomodate expected metadata growth on cluster. Refer KB-8842 for more details. <Environment>As shown in the diagram below, the Nutanix nodes are created as one of the virtual machines on the ESXi.used version : ce-2020.09.16.iso  <What I have tried>・Improving the spec of SSDs in a virtual machine for the additional Nutanix node SSD1 : 32GB  → 64GB

I want to connect the guest VM to the Internet, what should I consider?

I have provisioned a SQL database with 200 GB. ERA will mount the disks and distribute the files on different point points. I have Enabled auto extend on database level. what will happened if the mount points got full. Will it auto extend or do we need to extend by our self. 

I have some clusters where LCM propose some upgrade to STS version, but I want to stick to LTS. is there a way to disable some version so LCM display only “Enabled version”.BTW, there is a filter for disabled updates, so I guess there might be a way to disable some updates.

Below are new knowledge base articles published on the week of May 15-21, 2022.KB 12020 - NCC Health Check: pc_backup_limit_check KB 12212 - Expand cluster pre-check - test2_1_foundation_network_validation KB 12715 - Understanding Your Hardware & FE Entitlements KB 13115 - Expand cluster or hypervisor bootdisk repair fails at imaging phase if clusters is running Foundation 5.2 KB 13133 - vCenter Enhanced Linked Mode

Hi,New Nutanix user here so please forgive me my ignorance. I created a new VM in Prism Element and then (using this guide) used the Convert to Template function in Prism Central. So far so good. However, the converted VM still shows up under VMs in Element/Central. Can I now delete this VM? (We’re running just one cluster.) info:AHV version Nutanix 20201105.2267Prism central: pc.2022.4 Kind regards,Thomas

Please your support, I have two nutanix servers each is 3 node cluster, how I can connect them so they appear as a single cluster, should I connect them via a physical switch? Second question is I have vSphere license which I want to install on the clusters, how should I do that?

We are attempting to install the latest version of vmware tools across multiple clusters (12.0.0).  Currently it requires a restart of the host if upgrading to 12 via lifecycle man and a baseline.  However, if i do it manually via esxcli software vib update or install, it does not require an update.  When i try to push this out to one of our test clusters via a cvm and the command: hostssh ‘esxcli software vib update -d /vmfs/volumes/tehdatastore/Tools12/Tools12.zip’, it completes properly but times out and moves to the next host before the output stating it completed successfully etc, giving an error stating it timed out instead (to be clear, it does actually run against all the hosts properly).  Is there any way of adding a no timeout switch to the hostssh command (or perhaps just a larger timeout)?  Upgrade was verified using hostssh ‘esxcli software vib list | grep tools'.  Also within vcenter it now shows updates available to the vm’s etc.  So this doe

After update windows 10 in place, i can’t delete the balloon.sys file of nutanix drivers inside windows old; i can rename but not delete.Any idea?

Hi Guys,We have 3x Nutanix clusters in North America and Singapore all with daily alert as below:“The host (x.x.x.x) is not synchronizing with any NTP server. This might occur if none of the configured NTP servers are available or you are currently experiencing network instability determined by the high offset/high jitter.”TAC telling us have to replace with Linux OS based NTP services to resolve this issue.Is there any solution or workaround to make NTP sync with MS NTP properly eq. patching etc. ? 

Below are new knowledge base articles published on the week of May 8-14, 2022.KB 12001 - NCC Health Check: dimm_eppr_check KB 12214 - Performing scans of Nutanix AOS with Tenable Nessus KB 13020 - Dell nodes Fail Foundation at the Preparing installer image phase with Error: Unable to establish IPMI v2 / RMCP+ session KB 13091 - How to control AHV node upgrade sequence and delay between node with LCM upgrades KB 13109 - p