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How It works

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Albert Mendoza

started this topic

New KB Articles Published on Week Ending March 9, 2024

Below are new knowledge base articles published on the week of March 3-9, 2024.KB 16144 - Nutanix Files - "Server has no Shares" error in PC...

Albert Mendoza

started this topic

Help us help you! Assign Support Contact to your Nutanix assets.

We know you care about your infrastructure. Every time and auto support ticket is created for one of Nutanix clusters a Support Engineer con...

1430 Topics

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junsuTrailblazer

asked in How It works

SnapShot Deleted but Have a Large Capacity

Hello, warriors of the digital ageCould you help a beginner in trouble? I took an internal snapshot yesterday to prepare for a problem moving nodes from an existing cluster to another cluster The previous one was done well, and the snapshot was about 1.8gb, but I found that even though I deleted the snapshot, I still had about 1tb of capacity leftI checked if the data was increased on another vm, but it didn't, so I think it's because of the snapshotErasing the snapshot doesn't reduce the capacity. What should I do?Where should I check first?AOS 5.20.3.5 / ESXI7.0 u2a

1322

2 years ago

Albert MendozaNutanix Employee

posted in How It works

Top KB Articles for July 2022

Below are the top knowledge base articles for the month of July 2022.KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD or SSD disk troubleshooting KB 3827 - Alert - A130087 - Node Degraded KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8514 - NCC Health Check: fs_inconsistency_check KB 2090 - AHV host networking KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 4158 - Alert - A1104 - PhysicalDiskBad KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4141 - Alert - A1046 - PowerSupplyDown KB 8094 - NCC Health Check: disk_status_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4519 - NCC Health Check: check_ntp KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 4272 - Alert - A6516 - Averag

480

2 years ago

MMASLOUHAdventurer

asked in How It works

How to check which physical interface is actif in actif-backup mode

Hi, Im trying to understand how a Nutanix node works fine even if it’s connected to two switches not in stack. And i found that only one interface is enable when using the active-backup mode, but when im checking on the switches i fount that both interfaces are up. So, im asking if there is a way to check which interface is actif from AHV or CVM.

3873

2 years ago

dinohVoyager

asked in How It works

Is it possible replace failure capacity SATA HDD on NX-1065-G4?

Hi,Does anyone replace a failure capacity SATA HDD on Nutanix NX Series with same model HDD before? Is it possible/or compatiable? The NX Series already EOL!

913

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 23, 2022

Below are new knowledge base articles published on the week of July 17-23, 2022.KB 13120 - Alert - A400118 - DomainManagerServiceDown KB 13172 - Prism Analysis Dashboard - Disk Usage Percent and Disk Usage Bytes metrics for User VMs show either no data or limited data KB 13230 - File Analytics: Upgrade failed with "Internal IP for dual NIC not found" KB 13311 - [Objects][Alerts] Alert - KubeClientCertificateExpiration KB 13366 - LCM upgrades fail with "Stream Timeout" when using Dark Site local web server KB 13383 - Connection heartbeat workflow failures results in alerts not displaying for PE-PC or PC-PC connection issues on pc.2022.4 KB 13386 - Metro Protection Domain(s) on ESXi and HyperV may be disabled during maintenance operations involving rolling reboots KB 13405 - Enable Remote Tunnel for Prism CentralNote: You may need to log in to the Support Portal to view some of these articles.

5570

2 years ago

GarySmithExplorer

asked in How It works

Prism API v2 - Is there a way to get a VMs actual OS computer name?

When a virtual machine is created and a name is given, this does not necessarily reflect the operating system’s computer name. Is there a way via the Prism API v2 to get not only the name as define in Prism but also the name assigned to the OS?Neither of these return the OS computer name:/vms/vms/{uudi}The Nutanix Guest Tools are installed.Is it possible via the API v2 (or even via the API v3) to get the actual OS computer name?ThanksGary

4231

2 years ago

junsuTrailblazer

asked in How It works

Can Nutanix prime console be operated in a Windows 11 environment?

I'm going to change Windows 10 to Windows 11, so I'd like to see if I can use the Nutanix Prism web console in my Windows 11 environment when I upgrade, so where can I find the documentation or content?

733

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 16, 2022

Below are new knowledge base articles published on the week of July 10-16, 2022.KB 13254 - Unable to create Nutanix Kubernetes Engine (NKE) StorageClass with Nutanix Files KB 13276 - Alert - PhysicalDiskMaybeBad KB 13304 - Self-Service - Projects Accounts page does not consistently show all subnets when there are 100 or greater total subnets available KB 13317 - Lazan service frequently restarts observed on clusters with message “No pGpu found for vGpu” as Arithmos missing vGPU stats due to delay in stats sync KB 13330 - Nutanix Files - LCM FSM upgrade stuck KB 13347 - Changing the default bahaviour of the Nutanix AHV Plugin for Citrix to VM power commands KB 13373 - Updating Active Directory config via ncli fails with a "java.lang.NullPointerException"Note: You may need to log in to the Support Portal to view some of these articles.

510

2 years ago

MMASLOUHAdventurer

asked in How It works

Why Nutanix AMF is ignored in most docs

Hi,I'm preparing my graduation project on HCI - Nutanix NX, and I'm stuck with the fundamental components of Acropolis AOS. In some documents, they discuss DSF + AMF + AHV, but in most documents and publications AMF is ignored.

2801

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 9, 2022

Below are new knowledge base articles published on the week of July 3-9, 2022.KB 13028 - NCC Health Check: vg_count_high_check KB 13047 - Nutanix Files - Share access is slow and Access denied due to ICAP scan request failed KB 13306 - AOS 6.1.x Curator crash or scan failure due to multiple egroupID references KB 13319 - Nutanix Files - UpdateCFSConfig task failed with UnicodeDecodeError KB 13320 - [NDB] - Extend Storage failed to increase ASM disk beyond 2TB with ORA-15099 KB 13323 - Cloning UEFI VM fails with InternalException if Secure boot is enabled KB 13331 - v2 and v3 APIs do not return correct PC versionNote: You may need to log in to the Support Portal to view some of these articles.

890

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 2, 2022

Below are new knowledge base articles published on the week of June 26-July 2, 2022.KB 13150 - NCC Health Check: cfs_fatal_check KB 13265 - NGT installation fails with 0x80070666 KB 13286 - Hades crashing due to get_hba_class IndexError: list index out of range on NX-8170-G7 with all NVMe passthrough configuration KB 13296 - BIOS updated requirements for PMEM Memory mode on HPDX Platform KB 13300 - NDB | Era - Unable to remove MSSQL AAG DB server cluster KB 13308 - File Analytics - Failed to login to File Analytics console after upgrade with Invalid CredentialsNote: You may need to log in to the Support Portal to view some of these articles.

4730

2 years ago

Albert MendozaNutanix Employee

posted in How It works

Top KB Articles for June 2022

Below are the top knowledge base articles for the month of June 2022.KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 2090 - AHV host networking KB 1113 - HDD or SSD disk troubleshooting KB 8514 - NCC Health Check: fs_inconsistency_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 3827 - Alert - A130087 - Node Degraded KB 4158 - Alert - A1104 - PhysicalDiskBad KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 8094 - NCC Health Check: disk_status_check KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupplyDown KB 6945 - How Upgrades Work at N

740

2 years ago

chenzh4Trailblazer

asked in How It works

inter_cvm_connections check in NCC 4.X

I have a question about the new version NCC 4.X and AOS 5.20.X.When I upgraded the cluster from to AOS 5.20.2.1 from AOS 5.15. and NCC upgarde to 4.3.0.2. I found the the ping_hosts.INFO file in /home/nutanix/data/logs/sysstats has disappeared and I cannot check the latency between CVM every minute. There is only the ping_gateway.INFO file to check the latency between CVM and gateway. But there is also ncc alert that the inter_CVM_latency is high. So where can I check the detail latency information between CVM in the new verison?

3524

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending June 25, 2022

Below are new knowledge base articles published on the week of June 19-25, 2022.KB 13264 - LCM Inventory fails being unable to download files from Nutanix Portal or Dark Site web server KB 13275 - Port 49152 Reported as Open on NX IPMI KB 13278 - Network Segmentation enablement on VMware ESXi VDS enabled clusters fails with ValidationStepArpScan IP in useNote: You may need to log in to the Support Portal to view some of these articles.

290

2 years ago

mandgTrailblazer

asked in How It works

Prism Central LCM Framework

I’m running Prism Central (PC) Scaleout version pc.2021.8.0.1 and when I select ‘Administration’. ‘LCM’ from the menu, I only get the following message; Waiting for LCM Framework to start…Is LCM actually even a thing for PC?

22365

2 years ago

AbdulrahmanAdventurer

asked in How It works

vSphere over Nutanix

Good day dearsI have 2 nutanix blocks, each 3 nodes , I have the following questions:I have vSphere license and I want to install it on the nodes, I only have prism element ( don`t have prism center) , should this work or I have to buy vCenter? While connecting the nodes to the same switch besides the firewall, should the switch be on access mode in order to Discover the nodes while using foundation, or I can segment the nodes through VLANS?

1511

2 years ago

SantoshBavkarVoyager

asked in How It works

AHV Cluster VMs Migrate in to the ESXi on Nutanix Cluster

I want to Migrate AHV Cluster all VMs in to ESXi on Nutanix Cluster, can you please confirm which solution we used for further activity.

1932

2 years ago

AlastairExplorer

asked in How It works

Firmware Incompatibility

I get a firmware is not compatible with AHV version .The firmware version running on the nodes is Firmware revision :03.35 . When trying to install AOS on the nodes which I plan to add to my current cluster.Can i get a download link for the compatible version of aos with the firmware . The reason I ask this is that we are waiting for procurement to renew our support subscription which will take long and thus i cannot log a ticket . the nodes need to be re imaged. I understand this is an older version of AHV .

660

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending June 18, 2022

Below are new knowledge base articles published on the week of June 12-18, 2022.KB 13252 - Acropolis service crashing across cluster after NIC removalsNote: You may need to log in to the Support Portal to view some of these articles.

330

2 years ago

junsuTrailblazer

asked in How It works

How To Connecnt Guest VM To Internet (Windows)

I received this answer a few days ago[Just plug your VM on a VLAN where there is a router connected to the internet. Then either use DHCP if there is some, or configure an IP address and set your router as gateway. That’s it.]but Is there anyone who can explain in more detail?I am currently configuring guestvm with windows10The network settings are like this The port of the node where the GUEST VM is installed is directly connected to the Internet-enabled LANOr should I change the settings inside Windows vm? It is composed of dhcp

6363

2 years ago

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending June 11, 2022

Below are new knowledge base articles published on the week of June 5-11, 2022.KB 13167 - NCC health checks running repeatedly after AOS upgrade KB 13180 - Health Server crashing by ValueError for a garbled UTF-8 character KB 13197 - Nutanix Cloud Clusters - NC2 on AWS - "Elastic Block Store was added in drive bay Unknown on Controller VM XXXX. Action Required: Disk is not qualified by Nutanix. Visit Prism hardware page for further actions." KB 13208 - LCM inventory triggers the Alarm Lost network connectivity on virtual switch "vSwitchiDRACvusb" KB 13231 - Zenoss Monitoring of Nutanix Environment KB 13233 - CVM Configure page shows an error when the CVMs are at 64Gb memoryNote: You may need to log in to the Support Portal to view some of these articles.

1310

2 years ago

AbdulrahmanAdventurer

asked in How It works

Blocks configuration

Hi everyonePlease help me with this case:1- I have two nutanix blocks, each 3 nodes, I have only one core switch and I want to manage and see all nodes in the same cluster, I don`t have prism center.2-I want to install ESXI on all the nodes, if the configuration goes right!, when I want to manage VMs (create, delete, .. i.e.,) should this be done through the prism or from the esxi?Appreciating any help from you guys.

2304

2 years ago

ankitdixitScout

asked in How It works

How can I see if a Class is built into Java?

Hello Everyone, I am woking on a Java project at the moment and feel that StringBuffer would help a lot in performing this particular task, where I am 'building' a string representation of a Matrix:/** * Returns a String representation of the Matrix using the getIJ getter * function. You should use MaF.dF to format the double numbers to a * sensible number of decimal places and place the numbers in columns. * * @return A String representation of the Matrix */public String toString() { //String stringBuilder = new String StringBuffer beep = new StringBuffer; for(i=0; i<m-1; i++){ for(j=0; j<n-1; j++){ } // You need to fill in this method}I've tried it in a Java program by itself and it seemed okay, but then I tried some sample Java program from online java compiler and it didn't compile. Is StringBuffer built into Java, or would it require importing a package? I am not allowed to import any packages for this project. Can anyone know, where am I wrong?

380

2 years ago

Albert MendozaNutanix Employee

posted in How It works

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How It works

New KB Articles Published on Week Ending March 9, 2024

Top KB Articles for February 2024

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