How It works

Which version support answer the question “Y” to  ./cluster/bin/cluster stopWhich version support answer the question “I agree” to  ./cluster/bin/cluster stopI was putting “Y” answer for Nutanix version 5, but it changed with 6 version and I started to add “I agree”.Is there any standard for them? Which version work with answer “Y” and “I agree”.

Unable to discover the nodes( lenovo) using foundation java appalet. configred IPMI and connected the ports in 1G switch and data port in the 10G switch. We are trying to discover from the VM which is connected on the same 10G switch where the Nutanix nodes are connected. anything missing here ?

Below are new knowledge base articles published on the week of August 13-19, 2023.KB 14668 - LCM: Foundation Platform upgrade fails with "Package Version (x.x.x) is not higher than currently installed version (x.x.x)" KB 15148 - Nutanix Central-Prism Central Registration Failure KB 15311 - How to open a Nutanix Support case with the cluster UUID or the software serial number KB 15322 - [ LCM ] Direct upload upgrade of AOS failing with "Target version is lower than current version" KB 15335 - Move | Linux VM fails to boot after Migration using Move due to incorrect disk mappingsNote: You may need to log in to the Support Portal to view some of these articles.

Below are new knowledge base articles published on the week of August 6-12, 2023.KB 14316 - Enabling CMSP fails with error "Failure in operation 'Deploy MSP platform', error Failed to get C-MSP status" KB 15235 - CIFS fileshare mount using AD credentials with special characters may fail KB 15256 - NC2 on AWS - Cluster Protect users must update cloud formation before protecting the cluster KB 15260 - Logon via Identity provider fails with ERR-500 when MFA license expires KB 15281 - Multiple Samsung PM883a SSDs failure may be observed on Dell platform KB 15283 - NDB | Fresh deployment of NDB Version 2.5.2.1 results in API and Agent VMs booting with an older version of Kernel KB 15293 - DELL server firmware upgrade stuck on reboot with message for to Press "F1 to continue and Retry Boot Order"Note: You may need to log in to the Support Portal to view some of these articles.

Hello Community,My Nutanix Cluster cannot connect to LCM Framework. Unable to retrieve framework status: Error: Gateway Timeout. Has anyone had the same problem before? Thank you.Unable to retrieve framework status: Error: Gateway TimeoutCluster detail: 4 Node Cluster2 Compute 2 Storage Using Proxy AHV el7.nutanix.20220304.392 AOS 6.5.3.6 NCC 4.6.4 LCM Version 2.6.1

the imaging of a new cluster was progressing till the ESXI hosts has complete it’s installation on version 8.0u1 and the imaging stuck on rebooting node this may take several minutes the nodes are rebooted the i can see the ESXI login from the console but the imaging stuck on this message anyone completed the imaging on vsphere 8.0u1 on G8 nodes is it compatible ? thanks

Below are new knowledge base articles published on the week of July 30-August 5, 2023.KB 15089 - CVM reboots with "NMI watchdog: BUG: soft lockup" on G9 nodes running ESXi 7.0U3L or 7.0U3M KB 15141 - Nutanix Central - Prism Central Troubleshooting KB 15219 - Cluster list in database instance create and clone from time machine task is failing for NDB AD users KB 15231 - Protection domain migration window is stuck on "Loading" when Prism element is launched via Prism central KB 15243 - Enabling Reserve Rebuild Capacity fails with error "Сluster <UUID> is not fully upgraded to a version that can support reserving rebuild space. Current version is 110, need 760" KB 15248 - Lenovo HX6xx V3 - Foundation failure during cluster creationNote: You may need to log in to the Support Portal to view some of these articles.

We know that there is a tool to export a VM in OVA format, and with that, it is available for download in the tool's dashboard. But I need to export many VMs at once and move these OVA files to a location with available storage on my local network. Is there a possibility to access the location (within Nutanix) where these OVA files are stored to copy them all in a single action?Regards, Tiago Santiago

I have some questions about RF. Support we have a 5 node RF:2 cluster with ESXi virutalization tech. We want to let 2 VMs are only running on 2 nodes(Use affinity rule).My questions: For my understanding, there will be one local copy on these 2 nodes. And because of the design, VMs could contact local CVMs to access local copy. So the performance is good. But if this node is down, the remote copy may be in another 3 nodes. Will the performance become worse because we lost the access the path to access local copy?Thank you very much!

Hi everyone, Is there a command to list/get all latest installed security patches on our Nutanix? Thank you.

Below are the top knowledge base articles for the month of July 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD or SSD disk troubleshooting KB 14088 - NCC Health Check: check_host_password_expiry KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 2090 - AHV host networking KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 8514 - NCC Health Check: fs_inconsistency_check KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 6945 - How Upgrades Work at Nutanix KB 2473 - NCC Health Check: cvm_memory_usage_check KB 7071 - Pre-check: test_check_revoke_shutdown_token - Shutdown token taken by a node during a prior upgrade unable to be released KB 4141 - Alert - A1046 -

Hello,The prism dashboard show that there are some Orphaned VSS Copies Detected that needs to be deleted.Hypervisor: Hyper-V 2012 r2 Datacenter.Post Windows updates I found this issue.

Below are new knowledge base articles published on the week of July 23-29, 2023.KB 14320 - Nutanix Files - Nearsync Prism GUI KB 14577 - Alert - A400120 - CalmIDFError KB 15092 - Legacy DR failback taking longer than anticipated KB 15163 - NDB - MSSQL Database Clone Operation fails due to a pyodbc issue but works on next try KB 15173 - How to Enable Share Clipboard on Zoom KB 15186 - Metro impact due to Prism VIP assignment delays KB 15201 - ESXi and AHV root account locked after upgrading to NCC 4.6.5 KB 15206 - Default Nutanix Tunnel is disabled after upgrading AOS to 6.5.2 or later KB 15208 - VM disk update task performed on SATA CDROM may get stuck in the "Running" state KB 15214 - Expand Cluster workflow fails on "Imaging of node" task KB 15226 - Prism Central UI not accessible after upgrade to pc.2022.6.0.6Note: You may need to log in to the Support Portal to view some of these articles.

Below are new knowledge base articles published on the week of July 16-22, 2023.KB 14262 - Alert - A200614 - FNSVersionMisMatch KB 14552 - PC Pre-upgrade checks: Fail with error "Unable to get hosting PE details" KB 14607 - Prism Central Pre-Upgrade check if the PC vCPU meets minimum requirement KB 14854 - LCM upgrde for NIC firmware disabled : Environment module for nutanix.env_modules.pem is not available KB 14970 - AD users with cluster admin role could not create recovery plans KB 15140 - Prism - Support of AES encryption / SHA digest KB 15144 - NKE cluster scrubbing failed KB 15150 - Alert - A1101 - MetadataUsageCriticalNote: You may need to log in to the Support Portal to view some of these articles.

Hi team,I’m facing these Nutanix alerts. Kindly provide me solution for this problem to be resolved ASAP.“Nutanix VSS provider or (pre_freeze/post_thaw) Scripts Not Installed”Thanks & regardstamil

Below are new knowledge base articles published on the week of July 9-15, 2023.KB 14511 - Unable to connect to Prism Central, getting error "Failed to send request to IAMv2" KB 14774 - VMware vCLS insfrature VMs and Robo licenses KB 14968 - How to obtain the SEL output from the IPMI or CLI KB 14987 - Nutanix Files - Recall request has failed KB 15108 - Nutanix DR | AOS 6.5.2.x stuck arithmos replication stats when there are no active replications KB 15116 - XPLAY - Plays stuck "In Progress" due to connectivity issues between PC and PE KB 15125 - Inventory item is not found or is inaccessible due to a forward slash (/) character in the name KB 15135 - Nutanix Files: Unable to join domain due to 'constraint violation' KB 15137 - Commvault cannot detect Nutanix Container KB 15146 - Alert - A130156 - DiskRemovalStuckNote: You may need to log in to the Support Portal to view some of these articles.

Greetings,In the Prism Element web console under the Hardware menu, there are drives on one of our nodes that are not showing up under the Diagram, but are showing under the Disk screen from the Table menu (see below).   As you can see, all disks are all online and confirmed via the CLI as well.  Our Nutanix versions are below.  I’ve restarted the Prism service for this node and still showed the same result.Any help would be appreciated. Thank you,

Hi, I am having two physical sites with on-prem nutanix cluster. I am trying to config async dr from primary to secondary site every one hour. So the snapshot will trigger every one hour and replicate to the secondary site. I read in the portal , the first replica is a full copy and the subsequent are incremental. My question here is , once my first replica, which is a full copy of my data was completed to the secondary site and certain period of time, my first replica will expire and deleted based on my retention configuration. In that case, how can I restore my full data with the help of incremental snapshot from the remote site?

Hi Experts,I hope you are doing great, Can I mix PUSs in a single block (an obsolete model) using the below combination? I am not sure how the MB will handle PSU2.PWS-1K68A-1R (PUS1) : DC output  :: 800W + 12V/67A ; +5vsb/1A                                          DC output  :: 1600W + 12V/133A ; +5vsb/1A PWS-1K62P-1R (PSU2) : DC output  :: 1000W + 12V/84A ; +5vsb/4A                                          DC output  :: 1200W + 12V/100A ; +5vsb/4A                                          DC output  :: 1620W + 12V/135A ; +5vsb/4A

Below are new knowledge base articles published on the week of July 2-8, 2023.KB 14483 - Alert - A160170 - FileServerCAShareConfigCheck KB 14507 - Alert - A160171 - FileServerTieredFileRestoreFailed KB 14745 - Alert - A160176 - ConfigChangeNotifyFailed KB 14865 - Alert - A160180 - PC is not AZ paired KB 14961 - Cluster Protect - Recovery procedure if more than 300 entities protected KB 14995 - Prism Central upgrade may fail if PCVM is improperly moved to a new cluster KB 15033 - Alert - A160185 - File Server Found Stale Reverse Data Protection Policy During Failover KB 15064 - cpupower frequency-info loads acpi-cpufreq driver instead of intel_pstate KB 15074 - HPE - Mellanox NIC 640FLR upgrade may not work on SPP 2022.09.0.01 KB 15096 - Frozen I/O State in Microsoft SQL Server During application-consistent snapshots KB 15103 - VM migration fails with "Failed to start FIS receive engine" error KB 15107 - Lose local attach vDisks after adding a NIC KB 15124 - NDB might get an alert about

Below are the top knowledge base articles for the month of June 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 14088 - NCC Health Check: check_host_password_expiry KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 8514 - NCC Health Check: fs_inconsistency_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4141 - Alert - A1046 - PowerSupplyDown KB 4158 - Alert - A1104 - PhysicalDiskBad KB 6945 - How Upgrades Work at Nutanix KB 4519 - NCC Health Check: check_ntp KB 4872 - How to cancel an ongoing L

Below are new knowledge base articles published on the week of June 25-July 1, 2023.KB 14143 - Alerts - A160164-A160165-A160166 - File Server Share Restore Action KB 14282 - Alert - A160167 - File Server HA state KB 14340 - Alert - A160168 - file_server_stale_db_check KB 14764 - Using Nutanix Network Crashcart Script to configure AHV Networking KB 14997 - Seagate disks with firmware LBB3 may fail unexpectedly on Lenovo platforms after an AOS upgrade to AOS 6.5.x KB 15018 - False UI Warning "Networks(s) attached to this snapshot no longer exist" while restoring a VM from snapshot KB 15031 - Deploy as VM from OVA with USB Controller device fails KB 15035 - NDB - Provisioning a Windows DB server VM may fail with the error 'Failed to register database server: Error in attaching staging disk'. KB 15048 - AWS Cloud Connect - Enabling data bucket access logging KB 15076 - Nutanix Kubernetes Engine: nutanix_kubernetes_engine_k8scluster_eol_precheck KB 15080 - Flow Network Security (FNS) 3.1.0

Below are the request detailsURL: https://AddressOfServer:9440/api/nutanix/v3/vms/VM_IDMethod : PutRequest Body:{    "spec": {        "name": "My_VM_Name",        "resources": {            "power_state": "ON",            "hardware_clock_timezone": "Asia/Calcutta"        }    },    "metadata": {        "kind": "vm",        "categories": {            "Environment": "Testing",            "Department": "Dev"        },        "entity_version": "",        "spec_version": 5,        "spec_hash": ""    }} Response:{  "api_version": "3.1",   "code": 409,   "kind": "vm",   "message_list": [    {      "message": "The entity you are trying to update might have been modified. Please retrieve the entity again before you update. spec version mismatch: specified version 5, requested 9",       "reason": "SPEC_VERSION_MISMATCH"    }  ],   "state": "ERROR"}  How I can find or set entity_version,spec_version,spec_hash?

Below are new knowledge base articles published on the week of June 18-24, 2023.KB 13781 - Alert - A130049 - SynchronousReplicationVolumeGroupAttachmentsLost KB 14576 - Alert - A160177 - Host limit check KB 14881 - Unable to configure LDAP in Prism KB 14887 - General failure when attempting to ping from Windows guest VMs KB 14912 - DataLens Trial Ends Without Disabling Teiring in Files KB 15000 - Simultaneous upgrades of Files and Files Manager fail KB 15004 - Nutanix Files: File console error "Error Reaching file server" when launched from PC or from PE accessed through PCNote: You may need to log in to the Support Portal to view some of these articles.

Hi Folks,With an increasing focus on sustainability across IT organizations, we’re getting more and more questions from customers.  As such, we’d like to draw the community’s attention to the following resources:Blog: Digging into Data Center efficiency, PUE and the impact of HCITechnote: Monitoring and Measuring Power ConsumptionWe’ve also started to collate some of the analysts’ reports, customer case studies and other materials on a solutions page as part of nutanix.com that we’ll be updating with new resources and material as it becomes available.  Additionally, we’ll shortly be posting a blog series on nutanix.dev entitled ”7 Strategies for reducing consumption and improving sustainability with the Nutanix Cloud Platform” so look out for that!As always, please give us your feedback and questions via the community so we at Nutanix can better help support your organization's sustainability goals and ESG agenda. Many Thanks,-mat