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3162 Topics
G
GertLExplorer
asked in Installation & Configuration
Release date for AOS 6.5.1

Hey everyone, I was wondering if there’s a release date for AOS 6.5.1? We’d like to update to the new LTS, especially for our SQL cluster. 

6413
apiwat_sang
a-a-ron
a-a-ronTrailblazer
asked in How It works
Prism logs?

Probably a silly question. Regarding Prism Element...When logging in and are greeted with the main page or when navigating to other pages, are there UI logs? 

14174
a-a-ron
A
AnanduTrailblazer
asked in How It works
AOS End of Support Life Query

Hey Guys,The above screenshot shows the end of support life for 6.1 shows Oct 2022 but if I check the yellow dot it says end of support life within 6 months. Can anyone clear this doubt on the end of support for 6.1? 

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JeroenTielen
V
Vignesh_vPathfinder
asked in How It works
Where does the newly created VM will go?

Hi All,Let’s say, in a Nutanix cluster with 3 nodes/hosts, when creating a new virtual machine(vm), in which node/host, a newly created VM will go, how it chooses the node to be there?Scenerio 1 : Assume in all the 3 nodes/host, there are required compute and storage resources are there.Scenerio 2 : Assume only two nodes/hosts has the required compute and storage resources are there?  

471
Moustafa Hindawi
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending September 24, 2022

Below are new knowledge base articles published on the week of September 18-24, 2022.KB 12847 - LCM Pre-check: "test_allow_lcm_operations" KB 13519 - Group LDAP Authentication Failure When Group Member Attribute Is Incorrectly Configured KB 13600 - How to view the previously opened cases in the Nutanix portal account KB 13619 - SMTP - SMTP server configuration with TLS enabled fails to send emails if two factor authentication is enabled KB 13640 - Enabling the write cache policy fails for Windows VMs running on AHV platform KB 13641 - Nutanix Files - Usage calculation for Licensing KB 13658 - Enable Microservices Platform precheck fails on Prism Central after LCM upgrade to 2.5Note: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
S
Shaik86Adventurer
asked in Installation & Configuration
Empty slots HDD Upgrade on Lenovo Servers

Hello Nutanix Community,We are running Nutanix HCI on Lenovo servers having three-node cluster & currently the cluster has less capacity. We have 2 empty HDD slots on each Lenovo serves and we are planning to insert same capacity HDD drives on all 3 servers. So totally 6 HDD with a capacity of 2.4TB each.I would like to know how to configure and expand the storage? Please note that I’m new to Nutanix so kindly help me from scratch:-)Thanks in advance to everyone. 

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Ulises RMVoyager
asked in How It works
Changing the Ownership of a Case

In a organization one of the administrators received a email from nutanix support about a replacement of a memory, when he checked his cluster he didn´t see any  alerts because the cluster didn´t belong to him but to another of his colleagues. Which are the steps and what accounts do we need to change the owner of the case?

421
Moustafa Hindawi
A
AnsariVoyager
asked in How It works
AOS Upgrade from 5.20.0.1 to best version!

Hello fellas I have 5 clusters where 3 of them are ESXI and running AOS 5.20.4.6 (it seems dead end for now to any further upgrades) and 2 of then AHV running AOS 5.20.0.1(choices are to move on to either 5.20.4.6 or something like 6.x)Just looking for experts opinion to choose right version..As of now, I'm planning to let it upgrade to 5.20.4.6 to keep all clusters at same version.What you say...?

3725
Moustafa Hindawi
V
VyacheslavAdventurer
asked in How It works
Single Node Cluster SATADOM Repair

Is it possible to recover single node cluster after SATADOM crash? How can I reimage it?

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V
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending September 17, 2022

Below are new knowledge base articles published on the week of September 11-17, 2022.KB 13298 - Nutanix Kubernetes Engine - Pod(s) or worker node(s) down due to out-of-memory (OOM) condition KB 13338 - 1-click/LCM Pre-check : AOS version is not compatible on at least one of the nodes in the cluster KB 13578 - LCM Bios upgrade failed leaving host in phoenix-Gen10Plus UBM3 Backplane PIC Firmware failed to flash UBM firmware behind Controller KB 13582 - ESXi lost controller PCIPassthru after upgrade to WW20.005 on NX-1175S-G8 KB 13602 - Nutanix AHV Plugin for Citrix Director does not show a chart on offline clients KB 13617 - VM migration from AHV to AHV fails opening disk with 'permission denied'Note: You may need to log in to the Support Portal to view some of these articles.

1800
Albert Mendoza
Nutanix Employee
N
nrlingamExplorer
asked in Sizer Configuration Estimator
How to Import Live optics excel using import workloads in sizer

How to Import Live optics excel using  import workloads  in sizer

5671
Moustafa Hindawi
S
Stephen39Voyager
asked in Installation & Configuration
Adding new network adapters

Hi,we added additional networkcards into the servers, but when doing a ifconfig -a | less the additional cards/ports are not being displayed.Also the CVM starts and goes into a continous boot loop. the following is being displayed UNLOAD: attempting modprobe remove virtio-pciNow our question is why are the additional ports not being displayed? Are drivers needed in order for the CVM to boot correctly with the new card installed? Thanks

5293
Moustafa Hindawi
R
RempageR1Adventurer
asked in Installation & Configuration
Repair Host Boot Device failed

Hi,I`ve replaced the SATADOM of one of the four hosts in my NX-1050. After starting from the pnoenix.iso, the repair host disk has been stuck like this for 24 hours.   The host_bootdisk_repair_status says it`s at “sm_trigger_imaging” state.The first thing I would like to do is kill the current repair job since it`s most certainly hanging. How can I do that and what further steps should I take to try and get the host back online? Thank you. 

12574
R
D
dragon222Explorer
asked in How It works
How To Handle Pagination In Rest API v2

I struggle to find info on the topic in Nutanix docs,I try to understand how to handle pagination when performing REST API request via the v2 API to retrieve all hosts I have in the cluster.when I make the request I get the metadata section with the following data:"metadata": {    "grand_total_entities": ,    "total_entities": ,    "filter_criteria": "",    "sort_criteria": "",    "page": ,    "count": ,    "start_index": ,    "end_index":   }when i make a request i see that i can specify two fields that relate to pagination “page number”“count”its not clear how to handle pagination,if somebody have some code sample it will be great !

3542
C
Nutanix Employee
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending September 10, 2022

Below are new knowledge base articles published on the week of September 4-10, 2022.KB 13538 - Application-Consistent Snapshots May Fail for Windows VMs with the Oracle VSS Writer Installed KB 13581 - Nutanix Database Service | How to view/edit "Allow Remote Shell Access" policy setting for a Windows DB Server VM for configuring access to remote shellNote: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
A
AbdulrahmanAdventurer
asked in Installation & Configuration
Nutanix cluster

DearsPlease your support in this critical case : I have 2 nutanix blocks, each 3 nodes;they`re all connected to a one switch with 12 cables ( 2 each), all in the same vlan (vlan 1), the switch is connected to firewall (trunk port from switch to firewall), I had set the cvm ip to 10.10.20.x range, I have the gateway from firewall 10.10.20.254, how I can add gateway to the cluster so the vms inside can be reached?what network settings or changes I must do? Thank you

3925
A
P
PradipChakVoyager
asked in How It works
Image Types Stored by the Nutanix Image Service?

Which image types are stored by the Nutanix Image Service?

1592
P
Y
yezdiAdventurer
asked in How It works
Filtering a VM Is Case Sensitive

I am passing this payload to filter a VM. It works if the VM name is an exact match (case-sensitive).  How Do I make the following filter case-insensitive ?payload = {"kind":"vm", "filter": "vm_name=={0}".format(vmName)}I tried different combination’s, but none worked.

1070
Y
B
blw1992Voyager
asked in Installation & Configuration
AOS 5.20.4.6 to AOS 6.5

AOS 5.20.4.6 does not support direct upgrade to AOS 6.5. Will an over-upgrade package be released later?

19942
S
junsu
junsuTrailblazer
asked in How It works
36 hours after deleting the snapshot capacity remains the same

Hello, masters of NutanixCould you help a beginner in trouble? I took an internal snapshot to prepare for a problem moving nodes from an existing cluster to another cluster The previous one was done well, and the snapshot was about 1.8gb, but I found that even though I deleted the snapshot, I still had about 1tb of capacity leftI got a response that the curation will work and the capacity will be back in 36 hoursBut the capacity remains the sameWhich part should I check? I'd appreciate it if you could give me a command or a solutionThe customer is dissatisfied with the capacity of 1tb and wants to resolve it Help me, please. Customer is using AOS 5.20.3.5 / ESXI 7.0 u2a / NX-3060-G4  Pic1 - Capacity before increasing nodes Pic2 - Capacity after node is increased 

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junsu
B
BOUHIAVoyager
asked in How It works
EXT4-fs errors found in devices: sdd1 on the filesystem

I am getting this messageafter i Running the NCC check healthEXT4 file system errors are detected on CVM: 10.10.15.44: EXT4-fs errors found in devices: sdd1 on the filesystem. Review dmesg output for EXT4-fs error details.any one have any idea about how to fix this problem 

26222
D
M
muninExplorer
asked in Installation & Configuration
Can i add the new hard disk to empty slot

Can i add the new hard disk to empty slot for extend capacity ?

1952
Dominix_pf
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
Top KB Articles for August 2022

Below are the top knowledge base articles for the month of August 2022.KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 8514 - NCC Health Check: fs_inconsistency_check KB 1540 - [AOS Only] What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 3827 - Alert - A130087 - Node Degraded KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 4158 - Alert - A1104 - PhysicalDiskBad KB 3786 - Alert - A1081 - CuratorScanFailure KB 4141 - Alert - A1046 - PowerSupplyDown KB 6153 - NCC Health Check: default_password_check and pc_default_password_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 8094 - NCC Health Check: disk_status_check KB 6945 - How Upgrades Work at Nutanix KB 4519 - NCC Health Check: check_ntp KB 2463 - NCC Health Check: boot_raid_check KB 5505 - Long Term Support (LTS) and Short

440
Albert Mendoza
Nutanix Employee
Albert Mendoza
Nutanix Employee
Albert MendozaNutanix Employee
posted in How It works
New KB Articles Published on Week Ending September 3, 2022

Below are new knowledge base articles published on the week of August 28-September 3, 2022.KB 13277 - NX-G8: Nutanix Backplane CPLD, Motherboard CPLD, and Multinode EC firmware manual upgrade guide KB 13428 - Windows may stuck on boot at spinning dots screen after deploying image coming from different hypervisor KB 13448 - Inconsistent login behaviour for users with identical UPNs across different ADs KB 13543 - [Hardware] - NX G5 - Cannot apply Dynamic DNS settings using IPMI UI KB 13549 - When performing disaster recovery, replication stalls over V1 IP enabled with encryption KB 13558 - NGT installation hangs at "VM Mobility" when using SentinelOne Endpoint Security KB 13573 - NX - Red LED lit on NX-G8 BigTwin platform when Node slot is emptyNote: You may need to log in to the Support Portal to view some of these articles.

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Albert Mendoza
Nutanix Employee
M
MMASLOUHAdventurer
asked in How It works
AOS and Prism Relation

I’m trying to understand the Acrpolis OS interaction with the other components, i know that Acrpolis OS is the data plan and Prism is the management plan. Also, AOS is installed as a CVM. But im still confused about Prism. So, is Prism part of AOS and run inside CVM, or it’s a separated component ?

2925
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