Deployment Success

Hi All,We currently have an 1 Block, 3-node cluster (NX-1065-G5) with approximately 50 VMs on it.  It is approaching end of life, and we are replacing it with another 1 Block, 3-node unit (NX-1065N-G8).  At end-state all of the VMs will be on the new hardware, and the old hardware will be powered down.Would we be better to…Build the new unit as a brand new cluster, and move all the VMs to it using Nutanix Move. Expand the existing cluster by adding the new hardware to it, and then remove the old hardware from the cluster. Has anyone gone through either of these processes?Thank you for your suggestions.Marlon M.

Hello thereI am new for nutanix.I want to enable foundation service in a cvm. That cvm is not in any cluster.How can i do that? 

Below are the top knowledge base articles for the month of May 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 2090 - AHV host networking KB 1113 - HDD or SSD disk troubleshooting KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 8514 - NCC Health Check: fs_inconsistency_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 2473 - NCC Health Check: cvm_memory_usage_check KB 6945 - How Upgrades Work at Nutanix KB 14671 - /home partition is filling up due to continuous lcm log collection KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupplyDown KB 4872 - How to cancel an ongoing LCM update operation using the "Stop Update" feature KB 14748 - Unable to restore VMs/VGs having vDisks larger than 4TiB from a recovery po

Using LCM to update Foundation to version 5.4 I am finding that it consistently fails on Lenovo hardware.I’ve tried two clusters so far that were both at AOS version 6.5.2 but both LCM updates of Foundation to version 5.4 failed.Ominously there is mention in the Field Installation Giude for Foundation 5.4 (link below) that “Software Update” should not be used to update Foundation on Lenovo platforms, and advises to use the command line instead.It worked when using the command line, so my question is: what’s going wrong when LCM attempts this?https://portal.nutanix.com/page/documents/details?targetId=Field-Installation-Guide-v5_4:fie-upgrade-foundation-vm-c.htmlWhat tends to happen is that most nodes except 1 or 2 are successfully updated, with the remaining node neeing to be done by hand from the command line.

I want to create a configuration in Sizer that takes a snapshot once a day.However, an error message is displayed on Sizer and configuration is not possible."Cluster: 'Cluster-1' nodes with SSD capacity less than 7.68TB are not allowed when configuring Hybrid nodes with RPO of 6 hour and node capacity ranging from >96TB upto 136TB. For more info, refer to Nutanix Maximum Configurations & Snapshot Frequency Field Requirements"Sizer's workload only has Daily Snapshots set."Hourly Snapshot Retained" is unchecked.However, for some reason, the condition check for 6 hours RPO is caught, and the hardware cannot be configured.What should I do to remove this error?

HiNutanix 6.6.2.5What is the difference for the following storage containers, except the replication factor, compression, etc..) ?  I mean what is meant to be placed for the certain containers.For example, when I deployd Prism Central, then there was an option between “default-..” and “SelfServiceContainer”, so my question is, which is for what (images, VM’s, etc..)..?Thanks.RegardsRaul

Below are new knowledge base articles published on the week of May 14-20, 2023.KB 13851 - Alert - A160159 & A160160 - File Server Volume Group Configuration Checks KB 14102 - Alert - A160163 - File Server Share Permission Migration failed KB 14434 - Migrate a vDisk of a VM on a 100% full container to another container stuck at 0% KB 14550 - Prism Central - Cluster efficiency report does not show proper output for PE clusters KB 14698 - Space Accounting | Prism shows different space usage for a VM than the Guest OS shows KB 14720 - NDB - Listing and changing the TimeZone settings in NDB KB 14725 - Cluster Expansion failed on discovery OS with error "Per node tasks failed for nodes" KB 14769 - Prism - Banner message "Your environment is partially licensed. The operational features and data will be available for licensed clusters only." KB 14781 - Reinstalled Hyper-V host failed to join the Failover Cluster with error 0x800700005 KB 14789 - Karbon Platform Services (KPS) user unable t

Can someone let me know how I restart the upgrade on the failed host? I cannot seem to find any restart/retry button.The host failed to go into maintenance mode and now upgrade says aborted on this one host.I have fixed the cause of maintenance mode now so it will be fine. 

Hi, I’m trying to make some changes to a configuration I put together for a customer, in relation to the Mine backup. I am trying to alter any aspect (in particular I’m trying to change the retention to be longer, wtih  fewer VM’s) - but each time I try I get the error “ The number of Server Virtualisation VMs in cluster: CLUSTER should not be more than total nodes in the cluster. “ Anyone know what this is please?

Dears:We have a 3 node pure NVME SSD clusters with RF 2. Now we plan to expand more 5 nodes and change the RF from 2 to 3. We have a little worried about the performance on :(1). During conversion phase from 2 copies to 3 copies.(2). For BAU usage, if RF3 performance will slower than RF2 because every write need do 3 times compared of 2 times. I got the question 1 answer from Nutanix Resiliency – Part 2 – Converting from RF2 to RF3 | CloudXC (joshodgers.com) and want to see any more experience. For question 2, any experiences could be shared? Thank you very much! P.S. We have enabled compression feature.

Below are new knowledge base articles published on the week of May 7-13, 2023.KB 13454 - Alert - A300440 - RecoveryPlanDynamicNetworkGatewayDeletionFailure KB 14266 - Frequent Critical Alerts 'The remote availability zone x.x.x.x is unreachable' on PC KB 14722 - Nutanix Security Central (formerly FSC) - Enabling NIST CFS v1.1 Policy KB 14734 - NDB - DB Server Provisioning fails with error: "Unable to sysprep machine or sysprep is taking too long (> 30 min)." KB 14736 - IPMI is not responsive GUI/CLI after 3rd party SNMP configuration NX G6 G7 KB 14772 - Unable to manage checks or view check history on Prism Element Health dashboard unless a filter is used. KB 14778 - File Analytics - FA 3.2.1 may fail to start services after a reboot KB 14793 - Windows 2022 with UEFI enabled - No letter assigned to disk after running SSRNote: You may need to log in to the Support Portal to view some of these articles.

HiWe are planning on deploying new nutanix clusters. I was wondering, is there an alternative for microsoft active directory authentication as well  ?Here I read MS AD, Open LDAP.https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000CxcyCAC My question is, does it support freeIPA as well for IPMI (mgmt ilo) and prism (central) ? RegardsRaul 

Hi…I recently was called from a client with an old nx-1065-g4, and running aos 4.5.2.1 (i asumme was never updated).Solved hardware problem and rebuild the node building phoenix iso from a newer nx and installer from original cvm.I wonder if the latest AOS 4 branch (4.7.7.2) is available somewhere so I can also upgrade the system to a newer 5 or 6 branch, as recommended upgrade path.My client has no support contract.Is it possible to find these old packages?Thanks

Hi everybody,i’m trying to Size a Mine appliance with Veeam (Workload: Mine (v2) with Veeam) leaving all default and with Nutanix Hardware and i get the error below:No Optimal Solution found for following cluster(s) due to:MineModel not supported for standalone backup mineIn order to generate an optimal solution, please try modifying the workload requirements and/or sizing options. You can also try switching the Sizer Policy profile or re-configuring the selected Sizer Policy profile. If i try the same with HYCU it works as expected.Any suggestion?Thank you

Hello Nutanix expertsI have a question for youAmong the functions of Nutanix, the alert is known as a good function that can immediately inform the status of the clusterAs far as I know, if you don't press the resolve on the prism, the alarm that occurred once will not recurThrough the filter of the alert, I checked if I pressed auto reserve or manual reserveIs there a reason why the alert occurs again when it is not applicable to both options I'd appreciate it if you could explain it ============================================================================For example, a routine inspection conducted in the previous month asks the customer to confirm that the alert is a new alert because the alert has been reactivated even though the customer is aware of it

Below are new knowledge base articles published on the week of April 30-May 6, 2023.KB 14435 - Alert - A1100254 - AwsExternalSGLimitExceeded KB 14628 - After upgrading Prism Central 2022.6.x with MSP enabled, the MSP cluster will be broken KB 14651 - Configure hugepages settings on Postgres KB 14662 - NDB - Oracle log catchups failing due to datafiles being on the wrong disk KB 14674 - File Analytics - file server fails to get enabled on a new file analytics after file server migration KB 14688 - AOS upgrade failed with "LCM failed performing action delete_lcm_aos_upgrade_zk_wal in phase PostActions" KB 14702 - NDB - DB Server Provisioning from NDB fails with error message 'Failed to get IP' KB 14705 - Space Accounting | Prism show cluster/container space usage different than total usage from all VMs on it. KB 14717 - Nutanix Cloud Cluster (NC2) on Azure - Disk failed alert KB 14721 - NDB - Users fail to login on NDB Console with error "Failed to fetch cluster details. Retry login." KB

I have figured out that the version of the kernel is 4.19.100.  I have also figured out that this version is not working with my NUC11 and the i225-V NIC.  I would like to replace that kernel with the 5.15 kernel as the 5.15 kernel works with the i225-V NIC.  Does anyone have a procedure on how to replace the kernel in the ISO?  Any help would be greatly appreciated. Thanks,Steve

I’ve been trying to create webhooks using Nutanix API V3 (using Nutanix API explorer) and it works fine. The only problem I’ve been getting is to send some custom parameters along with the payload. Let’s say I want to send a custom parameter named cluster ip and value is “10.247.xxx.xx”. It’s just an example, but I want to receive this custom parameter whenever the event is triggered (so basically send this when event is sent to my webhook URL).  I’ve tried googling it but no use. I cannot seem to find anything in documentation as well. Is there anyone WHO can help me with this?  

Below are the top knowledge base articles for the month of April 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 13476 - Domain Manager Internal Service has Stopped Working (helios) KB 14671 - LCM: /home partition is filling up due to continuous lcm log collection KB 2090 - AHV host networking KB 3786 - Alert - A1081 - CuratorScanFailure KB 4519 - NCC Health Check: check_ntp KB 8569 - Accessing Prism from Chrome browser blocked by ERR_CERT_REVOKED error KB 13136 - NCC Health Check: microservice_infrastructure_status_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4872 - How to cancel an ongoing LCM update operation using the "Stop Updat

Below are new knowledge base articles published on the week of April 23-29, 2023.KB 14475 - Space Accounting | Nutanix Storage Usage Guide and FAQ KB 14515 - Space Accounting - Determining VM Space Usage KB 14516 - Space Accounting | Identifying Snapshots on a Nutanix Cluster KB 14525 - Space Accounting - Are the space saving settings on my containers configured correctly? KB 14600 - Space Accounting | Cluster space used by images KB 14617 - NDB - Scale Database UI for MSSQL DB Log Area "xx GB used of allocated xx GB" does not change after the size is extended KB 14639 - Prism Central - App Switcher showing no apps after upgrade to 2023.1.0.1 due to no IP address set to NTNX_LOCAL_AZ account KB 14659 - CMSP upgrade failed during PC upgrade from 2022.6.0.1 to 2022.9 KB 14665 - Migrating from ESXi to AHV Windows VMs not updating DNS records to DNS server KB 14670 - Uploading SSL certificates on PRISM could fail due to SSL certificates are password protected KB 14681 - Simultaneous VM mig

I have a used NX-3060-G5, with 4 nodesI am trying to install the new CE 2.0 on itEach node is configured with the e5-2650v4 x24x32 sticks of ramBMC version 3.94BIOS Version G4G5t8.0They all have the same 64gb statadoma 512GB SSD and a 1TB HDDI had used nodes a and b as test nodes orginally, then i tried to reinstall the new CE 2.0 on them and i keep getting failures at 2402/2430 hypervisor installation in progress with the read out to please take a look at the installer_vm_*.log inside foundation logs to debug hypervisor installation, then it restarts the install process and repeats. 2 of the nodes this installed on just fine, but they were not a reinstall of CE, they had vmware running on them previously.I have tried installing the latest supermicro bios and get the same issue,  i have screenshots of the logs that i could find.  Not sure if i can post them on here. Just seeing if anyone may be able to assist or point me in the right direction to find out why this keeps failing when al

Hello everyone,I have to install the first Nutanix cluster from a customer but I can't figure out how to setup the network.All customer switches (Aruba 2930, 2920) have the native vLAN (vLan1) dedicated to workstations and servers, while the management network is vLan ID 10 where the ESX, storage controllers, backup NAS and the Veeam server backing up the current infrastructure.This is the situation of all my customers, vLAN10 is completely isolated and unreachable from the native vLAN1, this was done to prevent any ransomware from affecting the backups as well.Now, Nutanix recommends configuring the CVM and hypervisor host VLAN as the native, or untagged, VLAN on the connected switch ports.I'm sure it would be nice to have all of the management in the native, adding a node would be much easier and I think the simpler things are kept the better.Furthermore, vLAN10 is propagated on many remote racks because obviously the backup NAS do not reside in the same racks as the servers, how can

In VMware, there’s the option to automatically power on VMs as the cluster is started. Is there such an option in Prism or do you have to rely on a script?

Below are new knowledge base articles published on the week of April 16-22, 2023.KB 14024 - Calm application deployment fails with "Failed getting banner" KB 14386 - Deploy button visible for Nutanix Category Apps instead of Open button post deployment KB 14572 - MS Office files fail to save to Files Server with message "Access Denied: Contact your administrator" KB 14583 - Elasticsearch failing due to missing rule for port 4199 in iptables KB 14619 - LCM BIOS upgrade to P[X]70.002 version on G6/G7 nodes fails with 'Host did not reboot in 3600 secs time' error due to CATERR events being generated on it KB 14626 - AHV upgrade fails with "Could not deserialize msgpack message" error while running salt KB 14634 - Nutanix Files - PC Files Manager unable to reach File server if PCVM and File Sever internal network are on different subnets KB 14637 - MSSQL: AG provision operation fails with error "An error occurred while creating the cluster <OU_path> An error occurred creating cluster

Hi! I have two doubts related to Collector´s vcpu and cpu calculation.1) I couldn't find the information on the vcpu/cpu ratio per VM in Collector's Excel spreadsheet? Please, how is it calculated when we perform workload upload per VM? 2) In Sizer, I performed a manual modeling from Collecto´s Excel spreadsheet information as a “Raw Input” and compared it to the automatic per VM-upload modelling.In the analyzed scenario, the customer has 440 CPU Cores distributed in 19 physical servers/hosts in the current environment (vhost table information)  My calculations/modelling for a “Raw Input” is the same for the overall resources calculated by the automatic per VM upload (RAM, Datastore), except for the total o CPU cores in the cluster.The automatic per-VM upload/calculation was performed with the following settings: As result, the workload was modeled with 552 CPU cores:  Please, why does the per-VM upload have 100 more CPU cores than the existing customer´s environment (552 vs 440 from t