Deployment Success

As Nutanix recommended connectivity is 10G but due to some ports availability issue we initially configured Nutanix cluster with 1G but now we are planning to change our Nutanix environment uplink to 10G, any advise will there be any impact or can you share the procedure to change uplinks to 10G. 

Below are the top knowledge base articles for the month of July 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD or SSD disk troubleshooting KB 14088 - NCC Health Check: check_host_password_expiry KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 2090 - AHV host networking KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 8514 - NCC Health Check: fs_inconsistency_check KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 6945 - How Upgrades Work at Nutanix KB 2473 - NCC Health Check: cvm_memory_usage_check KB 7071 - Pre-check: test_check_revoke_shutdown_token - Shutdown token taken by a node during a prior upgrade unable to be released KB 4141 - Alert - A1046 -

Hello,The prism dashboard show that there are some Orphaned VSS Copies Detected that needs to be deleted.Hypervisor: Hyper-V 2012 r2 Datacenter.Post Windows updates I found this issue.

Below are new knowledge base articles published on the week of July 23-29, 2023.KB 14320 - Nutanix Files - Nearsync Prism GUI KB 14577 - Alert - A400120 - CalmIDFError KB 15092 - Legacy DR failback taking longer than anticipated KB 15163 - NDB - MSSQL Database Clone Operation fails due to a pyodbc issue but works on next try KB 15173 - How to Enable Share Clipboard on Zoom KB 15186 - Metro impact due to Prism VIP assignment delays KB 15201 - ESXi and AHV root account locked after upgrading to NCC 4.6.5 KB 15206 - Default Nutanix Tunnel is disabled after upgrading AOS to 6.5.2 or later KB 15208 - VM disk update task performed on SATA CDROM may get stuck in the "Running" state KB 15214 - Expand Cluster workflow fails on "Imaging of node" task KB 15226 - Prism Central UI not accessible after upgrade to pc.2022.6.0.6Note: You may need to log in to the Support Portal to view some of these articles.

Below are new knowledge base articles published on the week of July 16-22, 2023.KB 14262 - Alert - A200614 - FNSVersionMisMatch KB 14552 - PC Pre-upgrade checks: Fail with error "Unable to get hosting PE details" KB 14607 - Prism Central Pre-Upgrade check if the PC vCPU meets minimum requirement KB 14854 - LCM upgrde for NIC firmware disabled : Environment module for nutanix.env_modules.pem is not available KB 14970 - AD users with cluster admin role could not create recovery plans KB 15140 - Prism - Support of AES encryption / SHA digest KB 15144 - NKE cluster scrubbing failed KB 15150 - Alert - A1101 - MetadataUsageCriticalNote: You may need to log in to the Support Portal to view some of these articles.

I have a situation where my production cluster is a lease with $1 buyout from a service provider who is license the cluster and the term is up this fall.  We have AOS and Frame license as a service and provided by the them. In planning to take over ownership, I am needing to continue the license on this cluster and the Frame license.  I am having a hard time finding instructions from any of the current Nutanix Sales team because the current hardware is still under the leasing contract and it seems like we cannot get a quote/plan to apply a new license on this cluster.   We are always directed to purchase a new cluster with new licensing.  We are force to look a new cluster so our team is now open to new technology outside Nutanix.  The easy answer seems to elude.  Does anyone have any direction contact or advise to try to get the inventory ownership transferred and get new license applied without effecting Frames on the AHV cluster? I cannot I have emails going back since last year try

I configured domain protections between my primary and secondary site.domain protections are configured by VMs which means that I have as many domain protections as VMs.After the first replications, I would like to make sure that the size of my VM on the primary site is identical on the secondary site but I find that this is not the case.I don't know if I'm doing a good interpretation.Attached is the capture of my VM on the primary site before replication and on the secondary after replication.Please help me with your explanations.  

Hi team,I’m facing these Nutanix alerts. Kindly provide me solution for this problem to be resolved ASAP.“Nutanix VSS provider or (pre_freeze/post_thaw) Scripts Not Installed”Thanks & regardstamil

Below are new knowledge base articles published on the week of July 9-15, 2023.KB 14511 - Unable to connect to Prism Central, getting error "Failed to send request to IAMv2" KB 14774 - VMware vCLS insfrature VMs and Robo licenses KB 14968 - How to obtain the SEL output from the IPMI or CLI KB 14987 - Nutanix Files - Recall request has failed KB 15108 - Nutanix DR | AOS 6.5.2.x stuck arithmos replication stats when there are no active replications KB 15116 - XPLAY - Plays stuck "In Progress" due to connectivity issues between PC and PE KB 15125 - Inventory item is not found or is inaccessible due to a forward slash (/) character in the name KB 15135 - Nutanix Files: Unable to join domain due to 'constraint violation' KB 15137 - Commvault cannot detect Nutanix Container KB 15146 - Alert - A130156 - DiskRemovalStuckNote: You may need to log in to the Support Portal to view some of these articles.

Greetings,In the Prism Element web console under the Hardware menu, there are drives on one of our nodes that are not showing up under the Diagram, but are showing under the Disk screen from the Table menu (see below).   As you can see, all disks are all online and confirmed via the CLI as well.  Our Nutanix versions are below.  I’ve restarted the Prism service for this node and still showed the same result.Any help would be appreciated. Thank you,

How i update the nutanix VirtualIO driver on RHEL 7.9 VM ?I have a strange situation: vm configuration is set to 16 GB ram but OS see only 11 GB ram

Is there an ETA for when NGT will add Rocky Linux support? This Reddit thread from August 2021 is the only reference I could find online suggesting that Rocky NGT support was being worked on. The NGT compatibility matrix lists Rocky as one of the OS vendors, but there are no approved OS yet.   Alma Linux (the other RHEL clone project) is already listed in the compatibility matrix, so I assume the delay in adding Rocky is not a technical one. Here’s what happens if I try to install NGT on a Rocky VM:rootin nutanixngt/installer/linux via 🐍 v3.6.8                                                              ➜ ./setup_python.sh -hPlatform type is: x86_64Unsupported distribution : rocky linuxERROR: Failed to install Nutanix Guest Tools. Check /tmp/ngt_install_log_20230707123201.txt  for logs.➜ cat /tmp/ngt_install_log_20230707123201.txt[2023-07-07 12:32:03] {installer_factory.py:52} ERROR - Unsupported distribution : rocky linux   

Hi, I am having two physical sites with on-prem nutanix cluster. I am trying to config async dr from primary to secondary site every one hour. So the snapshot will trigger every one hour and replicate to the secondary site. I read in the portal , the first replica is a full copy and the subsequent are incremental. My question here is , once my first replica, which is a full copy of my data was completed to the secondary site and certain period of time, my first replica will expire and deleted based on my retention configuration. In that case, how can I restore my full data with the help of incremental snapshot from the remote site?

Hi Experts,I hope you are doing great, Can I mix PUSs in a single block (an obsolete model) using the below combination? I am not sure how the MB will handle PSU2.PWS-1K68A-1R (PUS1) : DC output  :: 800W + 12V/67A ; +5vsb/1A                                          DC output  :: 1600W + 12V/133A ; +5vsb/1A PWS-1K62P-1R (PSU2) : DC output  :: 1000W + 12V/84A ; +5vsb/4A                                          DC output  :: 1200W + 12V/100A ; +5vsb/4A                                          DC output  :: 1620W + 12V/135A ; +5vsb/4A

Below are new knowledge base articles published on the week of July 2-8, 2023.KB 14483 - Alert - A160170 - FileServerCAShareConfigCheck KB 14507 - Alert - A160171 - FileServerTieredFileRestoreFailed KB 14745 - Alert - A160176 - ConfigChangeNotifyFailed KB 14865 - Alert - A160180 - PC is not AZ paired KB 14961 - Cluster Protect - Recovery procedure if more than 300 entities protected KB 14995 - Prism Central upgrade may fail if PCVM is improperly moved to a new cluster KB 15033 - Alert - A160185 - File Server Found Stale Reverse Data Protection Policy During Failover KB 15064 - cpupower frequency-info loads acpi-cpufreq driver instead of intel_pstate KB 15074 - HPE - Mellanox NIC 640FLR upgrade may not work on SPP 2022.09.0.01 KB 15096 - Frozen I/O State in Microsoft SQL Server During application-consistent snapshots KB 15103 - VM migration fails with "Failed to start FIS receive engine" error KB 15107 - Lose local attach vDisks after adding a NIC KB 15124 - NDB might get an alert about

Below are the top knowledge base articles for the month of June 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 14088 - NCC Health Check: check_host_password_expiry KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 1113 - HDD or SSD disk troubleshooting KB 2090 - AHV host networking KB 8514 - NCC Health Check: fs_inconsistency_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 3786 - Alert - A1081 - CuratorScanFailure KB 4141 - Alert - A1046 - PowerSupplyDown KB 4158 - Alert - A1104 - PhysicalDiskBad KB 6945 - How Upgrades Work at Nutanix KB 4519 - NCC Health Check: check_ntp KB 4872 - How to cancel an ongoing L

Below are new knowledge base articles published on the week of June 25-July 1, 2023.KB 14143 - Alerts - A160164-A160165-A160166 - File Server Share Restore Action KB 14282 - Alert - A160167 - File Server HA state KB 14340 - Alert - A160168 - file_server_stale_db_check KB 14764 - Using Nutanix Network Crashcart Script to configure AHV Networking KB 14997 - Seagate disks with firmware LBB3 may fail unexpectedly on Lenovo platforms after an AOS upgrade to AOS 6.5.x KB 15018 - False UI Warning "Networks(s) attached to this snapshot no longer exist" while restoring a VM from snapshot KB 15031 - Deploy as VM from OVA with USB Controller device fails KB 15035 - NDB - Provisioning a Windows DB server VM may fail with the error 'Failed to register database server: Error in attaching staging disk'. KB 15048 - AWS Cloud Connect - Enabling data bucket access logging KB 15076 - Nutanix Kubernetes Engine: nutanix_kubernetes_engine_k8scluster_eol_precheck KB 15080 - Flow Network Security (FNS) 3.1.0

Have anyone seen this one? The migration readiness on Nutanix Move shows ‘Authentication failed’, yet the details of the error are as follows:Failed to execute guest command: 'C:\Windows\TEMP\vmware74\LoadUserProfile.exe' ExitCode: '1326'I had tried looking all over Nutanix and the web without results.I am trying to move a Windows server 2012 (64-bit) machine from ESXi 6.0.0 to a brand-new Nutanix installation with Move 4.8.0. Any help will be highly appreciated!

Below are the request detailsURL: https://AddressOfServer:9440/api/nutanix/v3/vms/VM_IDMethod : PutRequest Body:{    "spec": {        "name": "My_VM_Name",        "resources": {            "power_state": "ON",            "hardware_clock_timezone": "Asia/Calcutta"        }    },    "metadata": {        "kind": "vm",        "categories": {            "Environment": "Testing",            "Department": "Dev"        },        "entity_version": "",        "spec_version": 5,        "spec_hash": ""    }} Response:{  "api_version": "3.1",   "code": 409,   "kind": "vm",   "message_list": [    {      "message": "The entity you are trying to update might have been modified. Please retrieve the entity again before you update. spec version mismatch: specified version 5, requested 9",       "reason": "SPEC_VERSION_MISMATCH"    }  ],   "state": "ERROR"}  How I can find or set entity_version,spec_version,spec_hash?

I’m trying to install NGT on CentOS 9 running on AHV and followed these instructions https://next.nutanix.com/installation-configuration-23/error-installing-ngt-on-linux-vm-41358 and I get a failure without much detail in output and logs too.$ sudo python /ngt/installer/linux/install_ngt.pyPlatform type is: x86_64Using Linux Installer for centos stream linux distribution.Setting up folders...Installing NGT Guest Agent...Setting up Nutanix Guest Tools - VM mobility drivers.Successfully set up Nutanix Guest Tools - VM mobility drivers.Installing Nutanix Guest Agent Service.Failed to install Nutanix Guest Tools.ERROR: Failed to install Nutanix Guest Tools. Check /tmp/ngt_install_log_20230627142527.txt for logs.$ sudo cat /tmp/ngt_install_log_20230627142527.txt[2023-06-27 14:25:31] {installer_factory.py:57} INFO - Using Linux Installer for centos stream linux distribution.[2023-06-27 14:25:34] {install_ngt_core.py:86} INFO - Setting up folders...[2023-06-27 14:25:34] {install_ngt_core.py:

Below are new knowledge base articles published on the week of June 18-24, 2023.KB 13781 - Alert - A130049 - SynchronousReplicationVolumeGroupAttachmentsLost KB 14576 - Alert - A160177 - Host limit check KB 14881 - Unable to configure LDAP in Prism KB 14887 - General failure when attempting to ping from Windows guest VMs KB 14912 - DataLens Trial Ends Without Disabling Teiring in Files KB 15000 - Simultaneous upgrades of Files and Files Manager fail KB 15004 - Nutanix Files: File console error "Error Reaching file server" when launched from PC or from PE accessed through PCNote: You may need to log in to the Support Portal to view some of these articles.

Hi Folks,With an increasing focus on sustainability across IT organizations, we’re getting more and more questions from customers.  As such, we’d like to draw the community’s attention to the following resources:Blog: Digging into Data Center efficiency, PUE and the impact of HCITechnote: Monitoring and Measuring Power ConsumptionWe’ve also started to collate some of the analysts’ reports, customer case studies and other materials on a solutions page as part of nutanix.com that we’ll be updating with new resources and material as it becomes available.  Additionally, we’ll shortly be posting a blog series on nutanix.dev entitled ”7 Strategies for reducing consumption and improving sustainability with the Nutanix Cloud Platform” so look out for that!As always, please give us your feedback and questions via the community so we at Nutanix can better help support your organization's sustainability goals and ESG agenda. Many Thanks,-mat

Below are new knowledge base articles published on the week of June 11-17, 2023.KB 14181 - Alert - A160004 - File Server scale-out failed KB 14293 - NCC Health Check: ec_enablement_check KB 14924 - HPDX : LCM upgrade support for Nodes below SPP v2021.04.x for HPDX Gen10 and Gen10 Plus KB 14951 - NGT installation may fail in Red Hat Enterprise Linux 9 guests KB 14956 - Uhura in crashloop due to UnicodeEncodeError caused by non-ASCII character in VM name KB 14963 - LCM: AOS upgrade fails with with AttributeError: 'NoneType' object has no attribute 'TaskUpdate' KB 14977 - Certificate created with Windows Certificate Authorities may cause problems with PCDR workflow KB 14978 - VM deployment from OVA fails with "Cannot read properties of null (reading 'vm_spec')" errorNote: You may need to log in to the Support Portal to view some of these articles.

hello, I have a Nutanix cluster with 4 nodes and AHV running in my environment, but due to another project we will configure a new cluster with 4 nodes and AHV in the same network but for another purpose, I had a question, can I use the same CVM vlan of the existing cluster for the new cluster?

Hello Team,Is it possible to transform a full-flash cluster to an hybrid one without losing data? (third party platform).Licenses should not be upgraded because SSD space would not change but the necessary SAS disks would be added to add extra cold data space