Deployment Success

Below are new knowledge base articles published on the week of September 1-7, 2024.KB 16965 - Users getting logged out automatically every 15 minutes from Prism Central KB 17060 - Files UI Fails to load on PC After PCVM Scale-Out KB 17066 - Nutanix Files - A160202 - files_deprecated_share_check KB 17199 - Nutanix Move Error: "Failed to perform list on the entity with name as - Source" while trying to migrate SMB file shares KB 17265 - Images uploaded from Prism Central remain in an inactive state due to missing PUT request KB 17326 - How to locate the NDB provisioned MSSQL server disks in Prism KB 17335 - The network-crashcart script on AHV 20230302.x versions might fail with the " [Errno 1] Operation not permitted: '/etc/resolv.conf'" error KB 17353 - Static threshold User Defined Alerts (UDA) logic KB 17375 - Self-Service UI is displaying blank page when trying to create Approval Policy KB 17379 - Nutanix Files - unable to configure file share for Remote Desktop Services User Profile

Hello guys,I am facing Index error while Nutanix CE setup installation in VMware workstation test LAB, Please suggest solution(index Error: list index out of range)Give below resources for Nutanix VM Memory 32Processor 8HDD 65 GB  

Hi TeamDoes Nutanix support IPV6 based VM deployments. Currently I am using Prism Central V3 API for deploying VM https://www.nutanix.dev/api_reference/apis/prism_v3.html#tag/vms/paths/~1vms/postIn the payload section it is mentioned that IPV4 support is only available now. If we want to do IPV6 based deployment, is there a workaround for that? Please share the document reference if IPV6 based VM deployment is not possible. If a workaround is there, please let me know how to do this. ThanksAkash

HiI am trying to install the community edition on three nodes and on each one it keeps on getting stuck on this screen I have tried multiple times and wait over 30 minutes any ideas? 

I have installed CE 2.0 on 3 Supermicro servers. AHV is up, and the CVM is running. The Genesis service is running on all 3 nodes. When I issue the command to create the cluster and use a comma separated list of IPs, I receive the following error (same error regardless of which CVM I run the command from):MainThread cluster:1001 Could not discover all nodes specified. Please make sure that the SVMs from which you wish to create the cluster are not already part of another cluster. Undiscovered ips : localhostThe localhost part is throwing me off. Any ideas? I can ping all the CVMs from all the other CVMs. I have restarted nodes, restarted genesis, and used the --skip_discovery with no luck. Any help would be appreciated. 

I’ve attempted to install a single node cluster (many times) and seem to have the same issues.  Post install, the cluster is not created.  Genesis appears to not be installed or running? I can ping and ssh between AHV and CVM.  Some issues I see leveraging the ‘troubleshooting common nutanix issues’: 

I’ve tried installing AHV/CVM and have ran into a multitude of issues.  However, I thought I finally got a successful CE up.  I was able to SSH to CVM, verify Genesis was running.  Yet I randomly get issues with this VM and the network and now, yet again, I can’t access the CVM or even the GW.  I’m following this doc: :https://www.jeroentielen.nl/installing-nutanix-community-edition-ce-on-vmware-workstation/.I’m also doing some troubleshooting from: https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000LM8BCAW and not getting anywhere.Sometimes I can ping the GW, sometimes I can SSH to the CVM, sometimes I can’t. 

Erasure coding is a data protection method that breaks data into pieces, adding redundancy for fault tolerance and data recovery. When we enabled RF2 on the cluster that copies data in two different nodes for fault tolerance, should I use erasure coding on the cluster? what is the benefit?

Hi,I have a 3 node cluster (call them nodes 1 2 3 - node3 is the node where lcm framework has not updated)After running lcm inventory for some updates it seems to be stuck at 0 percent on the framework updateI can see the stuck tasks here via cli:ecli task.list include_completed=falseTask UUID                             Parent Task UUID                      Component  Sequence-id  Type                        Status2743e560-1980-4aee-9e80-29ce76043953  08434196-8a53-44fd-aca3-7da4a23a2aae  Genesis    3            Hypervisor reboot           kRunning08434196-8a53-44fd-aca3-7da4a23a2aae                                        Genesis    1            Hypervisor rolling restart  kRunningd2878702-bb49-493b-b916-9e78eecb16fd                                        lcm        275          kLcmRootTask                kRunningNote that there is a reboot task(post LCM update) also stuck, as i tried to use the GUI to restart the node(prism>cog>reboot>) where the lcm framwork update had not

Below are the top knowledge base articles for the month of August 2024.KB 3827 - Alert - A130087 - Node Degraded KB 1536 - NCC Health Check: disk_online_check KB 8453 - Alert - A1044 - PathOffline KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 8094 - NCC Health Check: disk_status_check KB 8514 - NCC Health Check: fs_inconsistency_check KB 7837 - This cluster has expired licenses. To be compliant. View licensing details. KB 1113 - HDD, SSD, and HBA troubleshooting KB 4141 - Alert - A1046 - PowerSupplyDown KB 3786 - Alert - A1081 - CuratorScanFailure KB 4639 - How to place CVM and host in maintenance mode KB 6945 - How Upgrades Work at Nutanix KB 11794 - NX Hardware [Memory (CECC)] - G6, G7, G8 platforms - hPPR Diagnosis KB 2090 - AHV host networking KB 5505 - Long Term Support (LTS), Short Term Support (STS) and Extended Short Term Support (eSTS) Releases (Applicable only to AOS) KB 8098 - How to renew your expired licenses or update your cluster with renewed licenses KB 14298 - Acco

Below are new knowledge base articles published on the week of August 25-31, 2024.KB 16873 - Nutanix Database Service - NDB Agent Service Registration & Upgrade KB 17144 - Time Machine Operation Restrictions from NDB 2.6 onwards KB 17333 - DKP/NKP - How to secure secure access to prometheus node exporter KB 17356 - LCM: IVU based upgrade fails with "Unable to boot ivu into cvm" KB 17373 - An ncli command on Windows machines fail on AOS and Prism Central KB 17389 - CMSP - CVE-2024-41110 : Docker Engine Authorization Plugin Bypass (CVE-2024-41110) Not Impacting Prism Central KB 17396 - Nutanix Database Service (NDB) Support Policy KB 17406 - The "Task <UUID> cannot be updated." error is shown when trying to abort or cancel the Acropolis task in AOS 6.7 or newer KB 17411 - DR - Restoring VMs with Multiple NICs from Third-Party Backup Snapshots May Cause Loss of Network ConfigurationNote: You may need to log in to the Support Portal to view some of these articles.

Hi While troubleshooting a performance issue with some VMs on the cluster, we noticed that the cluster-wide latency, as shown in the Prism graph on the front page, was around 23ms on average. This is significantly higher than our usual 10-12ms. Upon further investigation by support, the issue was traced to two VMs with high I/O activity, writing large blocks of data (over 1MB in size). To troubleshoot, we added the following graphs for each VM: Storage controller bandwidth (MB/s) Storage controller latency (ms) I have a few questions: Why is the term “bandwidth” used instead of “throughput”? My understanding is that bandwidth refers to the capacity (size of the pipe), while throughput is the amount of data passing through it per second. If the average cluster latency is high, wouldn’t this impact other workloads? Does the term “storage controller” refer to the CVM?Thanks in advance 

Hello Dears , ,i have hyper-v with (DC , AD  , exchange , kaspersky , Vulnerability Scan ,  ftpserver , SQL ) vms .need to migrate from hyper-v to AHV by move .

Hi TeamI am trying to execute some NCLI command to interact with my Cluster. I have download the nCLI artifacts from my Prism Central web UI. Followed the steps to install it on Windows machine as mentioned here https://portal.nutanix.com/page/documents/details?targetId=Command-Ref-AOS-v6_6:man-ncli-session-local-initiate-t.htmlBut when I am trying to connect, I am getting the below error.PS C:\Users\maharanaak> ncli -s 10.108.60.35 -u admin -p -jUser Name: adminEnter Password:com.google.gson.stream.MalformedJsonException: Expected EOF at line 1 column 5Cannot invoke "java.util.Map.get(Object)" because "messageBody" is null I have tried with both CVM IP and Prism Central IP and in both cases got the same error.Attaching the screenshots of installation related to java version, ncli version and the command execution here for reference.Please help here.@Kcmount  @JeroenTielen  

Hi! I’m trying to complete my first Prism Central deployment on a test lab, however whenever I try to connect my cluster to the PC, I get the following error, any idea on where I may have went wrong? I can login to the PC just fine, and everything pings each other with no issue. 

Demoing CE edition for alternative to ESXI.  Finished Install.  CVM Won’t start.  I check virsh list --all and nothing is in the list. Demoing on a i5, 32 Gb of Ram.  I’ve been combing through the forms and looking for any insight on what the issue could be.   

Hi,I’ve been trying to install Nutanix CE 2.1 (from this post) on a bare metal server bought from OVH (RISE-1-11) with the following specifications:CPU: Intel Xeon-E 2136 - 6c/12t - 3.3 GHz/4.5 GHz RAM: 64 Go ECC 2666 MHz Disks: 2×512 Go SSD NVMe 2×4 To HDD SATA After multiple tries (OVH’s IPMI/KVM feature is pretty bad so I had a very hard time completing the installation process), I finally succeeded to install the ISO on this machine.However, once I boot in AHV, I try to ping the CVM but get a Destination Host Unreachable error. After checking with virsh list --all I found out that the CVM was in a shut off state. I tried to start it with virsh start <CVM_NAME> but got the following errors from qemu:error: Failed to start domain ‘NTNX-b05f675e-A-CVM’error: internal error: qemu unexpectedly closed the monitor: 2024-08-28T14:42:04.640171Z qemu-kvm: warning: Large machine and max_ram_below_4g (536870912) not a multiple of 1G; possible bad performance.2024-08-28T14:42:04.653150Z

Hi, I am considering Nutanix for our use-case. We have a HPe DL385 server with 2 L40S GPUs. I understand that Nutanix is supported by NVidia, which is an important plus. However, I am trying to install Nutanix on our server, and now see it requires 3 *physical* drives to operate. One for the Hypervisor, one for CVM and at least one for Data.  As we only have 2 (RAID 1) NVME, and 1 Data drive, we cannot proceed installation. I am not looking forward to sacrifice an entire Data drive (3TB) to a CVM / Hypervisor of only 200 GB. However, the installation does not seem to understand partitions in a drive.  Can you confirm that the Nutanix installation requires 2x *physical* drives to work? Or is there still a workaround to have it understand partitions?Thanks!

I have a difficult problem, and have no idea how to fix them. I installed Nuntaix CE on VMWare Workstation 17 Player, however when I enabled the CVM, there were two errors as below, please help me, if you have some methods to fix. Thank you very much 

Hi,I am checking out Nutanix as a hypervisor. I understand however from our technical supplier that Nutanix will not be able to scale a GPU server using a storage server. Namely, I have a GPU server with some limited storage, which I would like to extend with a storage server(s). These would then be linked through a dedicated switch to the GPU server.He tells me that Nutanix is not good for that, and that we would have to go with VMWare. I understand that this has to do with hyperconverged infrastructure (HCI). However, I cannot imagine that Nutanix does not have a solution for such use-case. My question therefore is: can a GPU server be extended with a storage server using Nutanix?Thanks!

Does anyone have any documentation on the upgrade steps for nutanix firmware with LCM? I want to perform a firmware upgrade on my Nutanix cluster.   

Howdy all. I’m trying to install Nutanix CE on a blade server to evaluate it as an alternative to VMWare. I keep getting this error when installing though, before being dropped to a root shell.NFO Phoenix ISO is already mountedNFO Picking the bundled hypervisor:/mnt/sum_installer/./install/ahu/kum_hostATAL An exception was raised: Traceback (most recent call last):File "./phoenix", line 152, in <module>main()File "./phoenix", line 87, in mainparams = gui.get_params (gui. CEGui)File "/root/phoenix/gui.py", line 1830, in get_paramsreturn run_gui (guitype)File "/root/phoenix/gui.py", line 1854, in run_guiparams = get_params_from_gui (gui)File "/root/phoenix/gui.py", line 1626, in get_params_from_guigp.p_list.ce_hyp_boot_disk = obj.hyp_boot_disk[0]ndexError: list index out of rangeI attempted to remove the RAID card, as I read that that can cause issues on installation, but even after plugging the drives directly into the mobo I’m getting errors. How can I resolve this?  

Below are new knowledge base articles published on the week of August 18-24, 2024.KB 16427 - NDB - When DB Server provisioning operation is resubmitted, it will fail if the same DB Server VM name is used KB 16684 - NDB | Missing required prerequisites for logger KB 16685 - NDB | rsyslog-ndb not configured KB 16686 - NDB | rsyslog-ndb not started KB 16687 - NDB| rsyslog-ndb not stopped KB 17056 - Nutanix Move: Unable to list VMs of a VMware ESXi source cluster KB 17106 - NDB - Time Machine Transition KB 17158 - Foundation central reports Failed to fetch the API Key error while connecting to Cisco Intersights KB 17159 - Prism Central Unregistration precheck is fails on Prism element Hosting Objects-Lite Service KB 17217 - [IPMI-1009] CPU1 Temp, Upper Critical - going high - Assertion KB 17298 - Nutanix Files - Disallow NFS clients to query the list of exported shares, or filesystems, available on a File Server instance. KB 17299 - NDB - Oracle DB Registration Operation Fails Due to Parte

Good evening Nutanix’ers, After I configured an active-active bundle on my virtual switch in PE, and modifying my upstream switch with LACP, all seemed well. However, I noticed that the hypervisor rolling reboot never finished, and its been stuck at 90% for ~3 hours. When viewing incomplete tasks in ecli, I noticed that the virtual switch update and hypervisor rolling restore are both stuck at “kRunning.” Screenshot I am thinking about killing the rolling restart task, however doing so warns me that “Using this command can cause database corruption and complete system failure, if used improperly.” I admit that I may have not fully appreciated a step about maintenance mode when following this kb here for this specific configuration, so if I’m borked, then I’ll chalk it up to a learning experience. However, I’d like to see what my options are :). Despite all of this, I’ve confirmed LACP is negotiated, and the rest of the system seems normal despite the stuck task. What do you guys think?

Hi teams,I try to register Azure environnement on Move 5.3 but always have “Time Out” error like belowRequiements are oki following this step .Any Ideas ?Thnx