Deployment Success

Below are new knowledge base articles published on the week of November 24-30, 2024.KB 17783 - Entities protected under a Protection Policy with a NearSync schedule do not have the "Pick a Time" restore point slider KB 17820 - LCM page stuck at "LCM Framework Update in Progress. Please check back when the update process is completed" KB 17871 - CVM CPU Allocation on different AOS releases KB 17896 - Kernel core dumps not getting cleaned up in PC KB 17909 - DR | AHV Metro: Continuous task creation for "Updating witness configuration for the entity VM" KB 17917 - Edit Self-Service - Unable to add Users/Groups to Projects UI as the user list overlaps the Save button. KB 17921 - Page goes blank when you click Connect Hardware Provider in Foundation Central KB 17934 - Bytes per second VM statistics showing "No Data Available" at GUI KB 17935 - NX-G6/G7 : Imaging fails with Hyper-V 2022 on nodes with unsupported Intel NICs with non-Intel AOC cards KB 17941 - Unable to find a bootable or inst

Hi there,  I am trying to install the CE version for testing in my home lab with a MSI cubi 5, I am using an NVMe drive and a SATA SSD for DATA and CVM respectively, and I thought I could use a USB stick for the AHV, however, I get a timeout whenever I try to run the installation even though I increased the timeout in the installer_vm.py, any suggestions?  Thanks!

Right after I accpet the EULA the screen is terminating with this error “QEMU limits the disk serial length to 36, Serial is found duplicate after truncation XY”. Now I can’t find anything on the web related to this problem, so I’m going to ask it. What does this error mean and how could solve it? I’m using the CE version 2.1 

Unable to expand cluster from prism UI, host and CVM IPs are reachable on the target node. Pls suggest ways to expand the cluster.  

This article will help how you can upload a PC upgrade binary to the PCVM manually using SCP.Step 1: Understanding the Issue When attempting to upload a binary file to the Nutanix PC VM using the scp command, you might encounter the following error:subsystem request failed on channel 0For example:[10:30:22]-[0]-[user] ~/Desktop scp generated-pc.2024.2-9749c3e486627991f926f48f97b00b2414fc4d70-metadata.json nutanix@x.x.x.226:/home/nutanix/tmpNutanix Controller VMnutanix@x.x.x.226's password: subsystem request failed on channel 0scp: Connection closedThis error indicates that the remote server does not support the SCP protocol.Step 2: Enable SCP Protocol on the PC VM Edit the SSH Configuration File Open the /etc/ssh/sshd_config file on the PC VM and uncomment the following line: Subsystem sftp /usr/libexec/openssh/sftp-server Restart the SSH Service After making the change, restart the SSH service: sudo systemctl restart sshd Step 3: Upload the Binary FileOnce the SCP protocol is enable

Hello FriendsHow are you? Currently i am trying to foundation A Nutanix 3 node environment but after the foundation process begins it will halt at “waiting for the installer to boot” stage with “fatal” error warning i don’t know what is causing the error can anyone tell me something.I have attached screenshots of errors and process. 

Unable to create a cluster with poweredge R750 2024-11-27 10:02:58,211Z environment.py:542 INFO Registered new credentials with alias '172.19.25.65-root'2024-11-27 10:02:58,212Z environment.py:542 INFO Registered new host with alias '172.19.25.65'2024-11-27 10:02:58,509Z remote_boot.py:247 ERROR Failed to get platform generation: Multi system manager, sysurl is required parameter, plugin: <Bound command## IDRAC9Redfish instance at 0x7f37ccdb2700>2024-11-27 10:02:58,510Z remote_boot.py:303 INFO Selected legacy remote boot implementation idrac9 via <bmc_utils._remote_boot_idrac.RemoteBootIdrac9 object at 0x7f37ccdb2700>2024-11-27 10:02:58,512Z cache_manager.py:109 DEBUG Cache MISS: key(get_md5sum_('/home/nutanix/foundation/tmp/sessions/20241127-020115-18/phoenix_node_isos/foundation.node_172.19.25.49.iso',)_{})2024-11-27 10:02:58,704Z connectionpool.py:1001 DEBUG Starting new HTTPS connection (1): 172.19.25.65:4432024-11-27 10:02:59,225Z connectionpool.py:456 DEBUG https://17

Hellocan anybody help me..[root@XXX~]# virsh list --all | grep CVM 1     NTNX-XXX-CVM          running[root@XXX~]# ping 192.168.5.254PING 192.168.5.254 (192.168.5.254) 56(84) bytes of data.From 192.168.5.1 icmp_seq=1 Destination Host Unreachable^C--- 192.168.5.254 ping statistics ---4 packets transmitted, 0 received, +3 errors, 100% packet loss, time 3081mspipe 4[root@XXX ~]# ssh nutanix@192.168.5.2FIPS mode initializedssh: connect to host 192.168.5.2 port 22: No route to host how to repair cvm ?

Below are new knowledge base articles published on the week of November 17-23, 2024.KB 15038 - NCC Health Check: extent_group_ft_status_check KB 16246 - NCC Health Check: pcvm_registered_cluster_check KB 17383 - NCC Health Check: wsvm_default_password_check KB 17384 - NCC Health Check: wsvm_memory_usage_check KB 17385 - NCC Health Check: wsvm_reboot_check KB 17559 - Configuration Steps for Cisco Duo Integration with Prism Central KB 17749 - Nutanix Move – Adding Source File Server fails with message: "Cannot login to <file_server> due to an incorrect user name or password" KB 17823 - The Prism Central licensing page is stuck on “Loading” (License Manager) KB 17858 - VM forcibly powers off when attempting to migrate the VM due to rare race condition KB 17866 - Cluster Quick Access Prompts for "Sign In" after nodes have been removed KB 17881 - Custom SSL ECDSA certificate may cause connectivity issues between PE-PC. KB 17882 - Live Migrate Across Clusters fails if existing Recovery

Hi all,We are migrating from ESXi to AHV.I am looking for a way to add another vlan to the AHV hypervisor that will allow our third party backup solution in the same vlan to backup virtual machines using AHV snapshots. On ESXi we created an extra VMKernel interface with the BackupNFC server enabled for the same purpose and that works fine.The reason for the extra vlan is that we do not want to transfer backups through the firewall. Our hypervisors and backup nodes are each in their own firewall separated vlans.

I am trying to extend the Prism element manager to show the server hardware inventory and hardware statistics information.  Not sure if the Prism element manager allows to develop custom GUI extension to show the hardware details.  Any information, tutorials and or API guides/references about this topic, would be much appreciated.   Thank you,Viswanath

Hey all!In PC (and PE) I have the next warning:CVM Same time zone check warningI follow KB-1050 (the link referral to KB-2044...) but still get the warning. How to solve this? Thanks! 

Hey,I deploy my 2024.2 PC over AOS 6.10.It XL cluster with scale.I register PE to PC and now I want to change the default password of PC (username->Change Password). But get the errorError updating admin password in Athena. What can I do to fix that? Thanks

Below are new knowledge base articles published on the week of November 10-16, 2024.KB 14649 - Alert - A130389 - Advanced Networking Subnet could not be recovered successfully from Prism Central Recovery Point KB 16929 - NCC Health Check: kms_credentials_expiry_check KB 17387 - NX-G8/G9: Marvell M.2 raid card Firmware Manual Upgrade Guide KB 17669 - Unable to add or remove usergroups from Authorization Policy KB 17698 - Cluster Expansion failed with "Failed to configure service interfaces on new node" KB 17784 - Nutanix Move – Unable to add Hyper-V server to Move environment or run validate against Hyper-V server due to communication issues with Move agent on port 8087. KB 17821 - NDB - Alert - The cluster is not present in Prism Remote Sites KB 17824 - NDK - Restoring a replicated snapshot to a different namespace causes a crash KB 17842 - PC shows disconnected on PE due to invalid Signature Algorithm in certificate chain KB 17868 - Nutanix Files - User mapping search filter for NFS t

Hello everyone, I am trying to set up a 1-node CE cluster on a server, the OS is installed but when creating the Cluster this appears  

I am trying to setup single node cluster using Foundation VM.  The Nutanix AHV provision and installation consistently failure on PowerEdge server with following error:CRITICAL clean_disks:151 Unable to initialize trusted storage deviceI assume; the installation could be failure because of the primary SSD drives are 447G drives.  But I do have other storage drives installed that has enough storage spaces. 2024-11-15 09:48:50,767Z log.py:102 INFO svm.py:733 Output of lsblk command. NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINTsda 8:0 0 447.1G 0 disk sdb 8:16 0 447.1G 0 disk sdc 8:32 0 745.2G 0 disk - sdc1 8:33 0 10G 0 part - sdc2 8:34 0 10G 0 part - sdc3 8:35 0 40G 0 part - sdc4 8:36 0 685.2G 0 part sdd 8:48 0 745.2G 0 disk - sdd1 8:49 0 10G 0 part - sdd2 8:50 0 10G 0 part - sdd3 8:51 0 40G 0 part - sdd4 8:52 0 685.2G 0 part sde 8:64 0 3.5T 0 disk - sde1 8:65 0 3.5T 0 part sdf

I am working to create a 4 node cluster.  I have 4 Dell Optiplex 7000s, each with 64gb ram, core i7 processors (12 cores) , I have a 32gb Samsung USB for the boot drive and 2 - WD Black SN770 2TB NVME drives for storage.  the install completes successfully.  but upon reboot, i get a couple of errors right after i get the login prompt and the CMV will enter a paused state.  

Hey.I have an old Nutanix appliance (NX-1065-5G)I’ve been told in this  post I want to install on my appliance AOS 6.10 (with competible AHV),Then I want to deploy Prism Central, In order to use Microsegmentation and self-service (Calm) It is really possible? my hardware support that? according to the Compatibility and Interoperability Matrix, deploy AOS 6.10 not supported But I successes to deploy it (by install CE then upgrade with Foundation tool)  Thanks Eviatar

Could we deploy a nutanix robo cluster using 3-nodes ? How it would be licensed ?

We have bought 4 units Lenovo Think Agile HX630 V3 ROBO Integrated System (IS) with SW-NCI-STR-PR license. Which one is the best practice deployment scheme :Opsi 1 : applied those license into one cluster consists 4-nodesOpsi 2 : applied those license into 3-nodes cluster and a single node clusterOpsi 3 : applied those license into two clusters which consists 2-nodes per cluster 

HelloI’m testing an install on a DL360 Gen10+ server. The server has an NS-204i boot controller with 2 x  disks and there is an MR216 controller with 2 x 3.84TB disks (believe they are PM893a).I have tried the install a few times but have been wiping the server each time it fails. I’ve now got to the stage where it fails with the same error each time so I need to know why its failing."CRITICAL svm_rescue:1046 No suitable SVM boot disk found"Should I have three arrays in the server? One for AHV, one for SVM/CVM and one for storage?How/where do I run lsscsi" to check for partitions that may need to be removed?Thanks in advance for any help with this.ThanksRussell

Below are new knowledge base articles published on the week of November 3-9, 2024.KB 14075 - Nutanix Database Service 2.5 Oracle Standby Features KB 17016 - Flow Network Security (FNS) Next-Gen (NG) Migration Prechecks and Resolution Guide KB 17727 - Nutanix Files - Alert - A160080 - Too many SMB files opened on Nutanix Files Server KB 17767 - Update Credentials on vmware-csi driver KB 17776 - Citrix ELM fails to establish connector, API call fails complaining about user credentials or authorizations KB 17786 - Nutanix Files, Data Lens - Smart Tiering cannot be changed from Data Lens to Nutanix Files native tiering KB 17787 - Incorrect encryption_support for SED drives KB 17792 - App-Consistency on a CG is set to false post Nutanix PD-Based Async PD Migrate KB 17818 - Failure to power on vGPU enabled VMs on Dell hardware KB 17819 - Login to Prism Central failed with error "We encountered an unknown error. Please try again." due to athena service down KB 17827 - Self-Service Plug-in for

Background I have been using Dell Apex Backup Services (AKA Druva) for the past eleven months. Last month we deployed our first Nutanix AHV Cluster. Provisioning a backup proxy VM on AHV to facilitate backups to Dell Apex Backup Services should have taken a few hours at most but instead it took nearly a week.  Provisioning Backups to Dell Apex from Nutanix AHV  What you are doing here is getting two VMDK files from a link in the Druva Management Console, building a VM on AHV, and importing/attaching those VMDKs to your new backup proxy VM. This VM will be the backup and restore target for all of your storage volumes and VMs on AHV. You will need to configure networking for the VM and install a token (You get the token from the Management Console.) on the backup proxy VM. Next you will go back to the Management Console and (provided you made it this far) configure one or more of the AHV VMs for backup. You will also have to enable the Nutanix iSCSI Data Services IP Address and open seve

I have CE 2.1 installed and running nested in ESXi 7.02 but when trying to power on VMs, I notice under the Hardware tab it shows CPU oHz and memory 0Gib. I do have VM tools installed

Below are the top knowledge base articles for the month of October 2024.KB 3827 - Alert - A130087 - Node Degraded KB 8094 - NCC Health Check: disk_status_check KB 1113 - HDD, SSD, and HBA troubleshooting KB 8514 - NCC Health Check: fs_inconsistency_check KB 6945 - How Upgrades Work at Nutanix KB 4639 - How to place CVM and host in maintenance mode KB 8098 - How to renew your expired licenses or update your cluster with renewed licenses KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 5987 - Reclaiming Licenses KB 4158 - Alert - A1104 - PhysicalDiskBad KB 4206 - NCC Health Check: degraded_node_check KB 12394 - Enter a node into maintenance mode or Exit a node from maintenance mode KB 14298 - Account has been locked. Please contact portal-accounts@nutanix.com error at the Support Portal login page KB 1523 - NCC Health Check: disk_usage_check KB 8842 - NCC Health Check: cassandra_ssd_size_check KB 13150 - NCC Health Check: cfs_fatal_check