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Prism central deployment Error


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Hello, I'm not able to deploy prism central.

 

I have this error: Encountered Exception in post_deployment step: Failed to enable micro services infrastructure on PC: Failed to deploy base service: Max retries done

and on log file deployment in the pc.

[ERROR] [20250305 04:30:19.110551] [623473] [utils.go:192](GetServiceIPAndPortUsingMSPServiceDiscovery) error retrieving ergon task status for PC Microservice Infrastructure Deployment with the error error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment] [ERROR] [20250305 04:30:19.110568] [623473] [svcmgr_configure.go:51](Configure) error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment] [ERROR] [20250305 04:30:19.110599] [623473] [main.go:59](main) error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment] [INFO ] [20250305 04:30:20.458489] [623698] [logrus.factory.go:220](Apply) add rotation wrapper for log, duration=24h0m0s, max_age=168h0m0s, max_count=10, mute_directly_output=true, path=/home/nutanix/pc_platform_bootstrap/logs/pc_platform_bootstrap [INFO ] [20250305 04:30:20.458763] [623698] [main.go:49](main) Initializing PC Platform Bootstrap Service... [INFO ] [20250305 04:30:20.458784] [623698] [main.go:50](main) Build Number = 719 [INFO ] [20250305 04:30:20.458798] [623698] [main.go:54](main) Configuring PC Platform Bootstrap Service... [INFO ] [20250305 04:30:20.503886] [623698] [utils.go:165](GetServiceIPAndPortUsingMSPServiceDiscovery) Is CMSP Enabled false [INFO ] [20250305 04:30:20.508002] [623698] [utils.go:558](getMSPInstallOrUpgradeTaskUuid) Total number of taskUuid's returned are 0 [ERROR] [20250305 04:30:20.508058] [623698] [utils.go:445](mspInstallHandler) error returning the task list error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment] for the component type [infra] and operation type [PC Microservice Infrastructure Deployment] [ERROR] [20250305 04:30:20.508084] [623698] [utils.go:192](GetServiceIPAndPortUsingMSPServiceDiscovery) error retrieving ergon task status for PC Microservice Infrastructure Deployment with the error error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment] [ERROR] [20250305 04:30:20.508121] [623698] [svcmgr_configure.go:51](Configure) error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment] [ERROR] [20250305 04:30:20.508139] [623698] [main.go:59](main) error retrieving task list payload for component type [infra] and operation type [PC Microservice Infrastructure Deployment]

 

Kind regards

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