New users on the team, how do we give them portal access?
When you on-ramp new team members they’re going to need access to all their tools. If those new teammates will be managing Nutanix systems they most likely need a login to the support portal for access to documentation, downloads, the knowledge base, and the ability to open a support case. So how do we set up access for new users? There are a few simple steps covered in the article How to Gain User Access to Nutanix Support Portal . You’ll need a block or software-only serial number and the user’s email address. The email address should be in the authorized domain for your customer account. To find the block serial number log into Prism and navigate to Hardware > Diagram. The block serial number is displayed above each block in the diagram. If there are multiple blocks, pick one and note the serial number for later. For software-only licenses, The software asset serial number is mentioned in the acknowledgement email sent upon the fulfilment of your order. Once you have the
