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unable to boot VM

  • Oct 28, 2016 6:31 AM UTC
  • 5 replies
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I had a WIN VM up and running.
But I have uninstalled the NUTANIX GUEST tools and VM MOBILITY tools.
Now the VM is broken and I cannot boot.

Can you help me to start over ?

Best answer by Jon

Please file a support ticket and we'll get this all sorted out with you on WebEx, so that we resolve the issue you have now, and make sure you're set for going forward.
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    5 replies

    Jon
    Nutanix Employee
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    • JonNutanix Employee
    • Nutanix Employee
    • Oct 28, 2016 1:08 PM UTC
    I see you are a NX customer, can you please file a support ticket on portal.nutanix.com, and support can work with you over WebEx to fix your issue?

    Thanks,
    Jon
    Jon Kohler | Technical Director, Engineering, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler | Please Kudos if useful!
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    • bezeddin
    • Trendsetter
    • Oct 31, 2016 9:51 AM UTC
    Which hypervisor you used ?
    As long as no vm migration between hypervisor (ESXi and AHV) no need to install NGT and vm mobility. You can use virtio for driver library
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    • HBGUser
    • Author
    • Adventurer
    • Oct 31, 2016 10:06 AM UTC
    How to install the virtIO drivers ?
    Jon
    Nutanix Employee
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    • JonNutanix Employee
    • Nutanix Employee
    • Answer
    • Oct 31, 2016 4:03 PM UTC
    Please file a support ticket and we'll get this all sorted out with you on WebEx, so that we resolve the issue you have now, and make sure you're set for going forward.
    Jon Kohler | Technical Director, Engineering, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler | Please Kudos if useful!
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    • bezeddin
    • Trendsetter
    • Oct 31, 2016 4:22 PM UTC
    Please refer to this link
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