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unable to boot VM

  • 28 October 2016
  • 5 replies
  • 1967 views

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I had a WIN VM up and running.
But I have uninstalled the NUTANIX GUEST tools and VM MOBILITY tools.
Now the VM is broken and I cannot boot.

Can you help me to start over ?
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Best answer by Jon 31 October 2016, 17:03

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5 replies

Userlevel 4
Badge +17
Please refer to this link
Userlevel 6
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I see you are a NX customer, can you please file a support ticket on portal.nutanix.com, and support can work with you over WebEx to fix your issue?

Thanks,
Jon
Userlevel 4
Badge +17
Which hypervisor you used ?
As long as no vm migration between hypervisor (ESXi and AHV) no need to install NGT and vm mobility. You can use virtio for driver library
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How to install the virtIO drivers ?
Userlevel 6
Badge +29
Please file a support ticket and we'll get this all sorted out with you on WebEx, so that we resolve the issue you have now, and make sure you're set for going forward.