Deployment Success

Below are new knowledge base articles published on the week of December 8-14, 2024.KB 16428 - How to update preference in portal to receive notifications KB 16436 - About Nutanix in Prism Element shows "Starter License" KB 17502 - AHV upgrade from to AHV 10 or higher is blocked if vGPU VMs are running KB 17506 - NDB - Cleanup of MongoDB Sharded Cluster Database and DB Server VM Deletions KB 17845 - DELL - NVMe (Redfish) "system does not meet Redfish requirement" KB 17891 - Setting Up an S3 Gateway Endpoint for NC2 AWS Clusters to increase Upload Speeds KB 17916 - Nutanix Files - Cleanup SmartDR/SmartSync policy details upon File Server deletion KB 17950 - NDB - How to enable interoperability with Thales CTE for a NDB provisioned PostgreSQL database KB 17951 - NDB - How to create a clone for a CTE enabled source PostgreSQL database KB 17979 - NKP cluster deployment failing to validate Prism-Central Certificate KB 17986 - Prism UI Enter Maintenance Mode Fails with "Failed to stop service

It likes it is not supported with the tool MOVE. Machine is migrated but never boot as hdd is never found. Anybody checked and got a solution as Nutanix Support can not?Thanks in advance!

Since we can now download NGT through here: https://portal.nutanix.com/page/downloads?product=ngtI was curious if it was possible to have a script automatically download the updated file every time it releases. I know we can do API in the Nutanix environment but wasn't sure about the portal. Or if anyone knows an alternative approach, please let me know.

we are getting an “fatal: Mounting installer media error” while deployig the nutaix cluster via nutanix foundation.Hardware: Cisco c240-M6SXError Lograise Exception("BMC request failed, error %s (%s)" % (ret, error))Exception: BMC request failed, error 2999 (Invalid request: lsbootSd is not supported for this UCS-C server platform.)2018-06-22 12:25:52,852Z imaging_step.py:123 DEBUG Setting state of <ImagingStepInitIPMI(<NodeConfig(10.71.142.148) @bee0>) @bf40> from RUNNING to FAILED2018-06-22 12:25:52,855Z imaging_step.py:123 DEBUG Setting state of <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.71.142.148) @bee0>) @f790> from PENDING to NR2018-06-22 12:25:52,856Z imaging_step.py:182 WARNING Skipping <ImagingStepRAIDCheckPhoenix(<NodeConfig(10.71.142.148) @bee0>) @f790> because dependencies not met, failed tasks: [<ImagingStepInitIPMI(<NodeConfig(10.71.142.148) @bee0>) @bf40>]2018-06-22 12:25:52,858Z imaging_step.py:123 DEBUG Setting state of

 TypeMini PCNameVenus seriesVersionDefault stringBIOSAmerican Megatrends International, LLC.BIOS version1.09BIOS dateNovember 20, 2023CPU16x AMD Ryzen 9 7940HS w/ Radeon 780M Graphics This system is already running KVM in which I am trying to install Nutanix CE Phoenix as a VM. The install of Phoenix is failing, is this a supported configuration? Please see the failure in the installer.log   

Below are new knowledge base articles published on the week of December 1-7, 2024.KB 16048 - NCC Health Check: ucs_cluster_nodes_high_availability_check KB 16682 - Alert - A130220 - VMEncryptionFailedOnRecoveryCluster KB 16683 - Alert - A130221 -VgEncryptionNotSupportedOnRecoveryCluster KB 16811 - NCC - Logbay anonymization timeout KB 16899 - NCC Health Check: witness_connectivity_check KB 17091 - Third party bundle uploads failures using MD5sum in LCM KB 17210 - System Account Passwords for AHV Passwords KB 17358 - File Server Upgrade task is stuck at ?kUpdateApiUserPassword? KB 17382 - NCC Health Check: wsvm_ssh_security_check KB 17469 - Manual Configuration of Protection Policy on Policy VM in Prism Central-Prism Element Unregistered Scenarios KB 17548 - Prism Central Pre-Upgrade Check: test_nucalm_volume_group_utilization KB 17680 - NDB | Rollback Not Triggered on MySQL Database Provision Failure During Create and Configure MySQL Database Step KB 17833 - ESXi based cluster user VM

Hi there, I am trying to create a Windows 10/11 VM in the CE and while I try to boot the VM it never goes ahead of the press F2 to boot into EFI boot manager, I would appreciate your support with my issue Thanks :)

Below are the top knowledge base articles for the month of November 2024.KB 3827 - Alert - A130087 - Node Degraded KB 8514 - NCC Health Check: fs_inconsistency_check KB 8094 - NCC Health Check: disk_status_check KB 4639 - How to place CVM and host in maintenance mode KB 9132 - Alert - A1305 - Node is in degraded state KB 4768 - How to Gain User Access to Nutanix Support Portal KB 5987 - Reclaiming Licenses KB 4206 - NCC Health Check: degraded_node_check KB 9437 - How to restore a node from LCM firmware upgrade failure using lcm_node_recovery script KB 12394 - Enter a node into maintenance mode or Exit a node from maintenance mode KB 5010 - How to Shut Down a Cluster and Start it Again KB 13150 - NCC Health Check: cfs_fatal_check KB 8098 - How to renew your expired licenses or update your cluster with renewed licenses KB 14298 - Account has been locked. Please contact portal-accounts@nutanix.com error at the Support Portal login page KB 2463 - NCC Health Check: boot_raid_check KB 4158 -

Below are new knowledge base articles published on the week of November 24-30, 2024.KB 17783 - Entities protected under a Protection Policy with a NearSync schedule do not have the "Pick a Time" restore point slider KB 17820 - LCM page stuck at "LCM Framework Update in Progress. Please check back when the update process is completed" KB 17871 - CVM CPU Allocation on different AOS releases KB 17896 - Kernel core dumps not getting cleaned up in PC KB 17909 - DR | AHV Metro: Continuous task creation for "Updating witness configuration for the entity VM" KB 17917 - Edit Self-Service - Unable to add Users/Groups to Projects UI as the user list overlaps the Save button. KB 17921 - Page goes blank when you click Connect Hardware Provider in Foundation Central KB 17934 - Bytes per second VM statistics showing "No Data Available" at GUI KB 17935 - NX-G6/G7 : Imaging fails with Hyper-V 2022 on nodes with unsupported Intel NICs with non-Intel AOC cards KB 17941 - Unable to find a bootable or inst

Hi there,  I am trying to install the CE version for testing in my home lab with a MSI cubi 5, I am using an NVMe drive and a SATA SSD for DATA and CVM respectively, and I thought I could use a USB stick for the AHV, however, I get a timeout whenever I try to run the installation even though I increased the timeout in the installer_vm.py, any suggestions?  Thanks!

Right after I accpet the EULA the screen is terminating with this error “QEMU limits the disk serial length to 36, Serial is found duplicate after truncation XY”. Now I can’t find anything on the web related to this problem, so I’m going to ask it. What does this error mean and how could solve it? I’m using the CE version 2.1 

Unable to expand cluster from prism UI, host and CVM IPs are reachable on the target node. Pls suggest ways to expand the cluster.  

This article will help how you can upload a PC upgrade binary to the PCVM manually using SCP.Step 1: Understanding the Issue When attempting to upload a binary file to the Nutanix PC VM using the scp command, you might encounter the following error:subsystem request failed on channel 0For example:[10:30:22]-[0]-[user] ~/Desktop scp generated-pc.2024.2-9749c3e486627991f926f48f97b00b2414fc4d70-metadata.json nutanix@x.x.x.226:/home/nutanix/tmpNutanix Controller VMnutanix@x.x.x.226's password: subsystem request failed on channel 0scp: Connection closedThis error indicates that the remote server does not support the SCP protocol.Step 2: Enable SCP Protocol on the PC VM Edit the SSH Configuration File Open the /etc/ssh/sshd_config file on the PC VM and uncomment the following line: Subsystem sftp /usr/libexec/openssh/sftp-server Restart the SSH Service After making the change, restart the SSH service: sudo systemctl restart sshd Step 3: Upload the Binary FileOnce the SCP protocol is enable

Hello FriendsHow are you? Currently i am trying to foundation A Nutanix 3 node environment but after the foundation process begins it will halt at “waiting for the installer to boot” stage with “fatal” error warning i don’t know what is causing the error can anyone tell me something.I have attached screenshots of errors and process. 

Unable to create a cluster with poweredge R750 2024-11-27 10:02:58,211Z environment.py:542 INFO Registered new credentials with alias '172.19.25.65-root'2024-11-27 10:02:58,212Z environment.py:542 INFO Registered new host with alias '172.19.25.65'2024-11-27 10:02:58,509Z remote_boot.py:247 ERROR Failed to get platform generation: Multi system manager, sysurl is required parameter, plugin: <Bound command## IDRAC9Redfish instance at 0x7f37ccdb2700>2024-11-27 10:02:58,510Z remote_boot.py:303 INFO Selected legacy remote boot implementation idrac9 via <bmc_utils._remote_boot_idrac.RemoteBootIdrac9 object at 0x7f37ccdb2700>2024-11-27 10:02:58,512Z cache_manager.py:109 DEBUG Cache MISS: key(get_md5sum_('/home/nutanix/foundation/tmp/sessions/20241127-020115-18/phoenix_node_isos/foundation.node_172.19.25.49.iso',)_{})2024-11-27 10:02:58,704Z connectionpool.py:1001 DEBUG Starting new HTTPS connection (1): 172.19.25.65:4432024-11-27 10:02:59,225Z connectionpool.py:456 DEBUG https://17

Hellocan anybody help me..[root@XXX~]# virsh list --all | grep CVM 1     NTNX-XXX-CVM          running[root@XXX~]# ping 192.168.5.254PING 192.168.5.254 (192.168.5.254) 56(84) bytes of data.From 192.168.5.1 icmp_seq=1 Destination Host Unreachable^C--- 192.168.5.254 ping statistics ---4 packets transmitted, 0 received, +3 errors, 100% packet loss, time 3081mspipe 4[root@XXX ~]# ssh nutanix@192.168.5.2FIPS mode initializedssh: connect to host 192.168.5.2 port 22: No route to host how to repair cvm ?

Below are new knowledge base articles published on the week of November 17-23, 2024.KB 15038 - NCC Health Check: extent_group_ft_status_check KB 16246 - NCC Health Check: pcvm_registered_cluster_check KB 17383 - NCC Health Check: wsvm_default_password_check KB 17384 - NCC Health Check: wsvm_memory_usage_check KB 17385 - NCC Health Check: wsvm_reboot_check KB 17559 - Configuration Steps for Cisco Duo Integration with Prism Central KB 17749 - Nutanix Move – Adding Source File Server fails with message: "Cannot login to <file_server> due to an incorrect user name or password" KB 17823 - The Prism Central licensing page is stuck on “Loading” (License Manager) KB 17858 - VM forcibly powers off when attempting to migrate the VM due to rare race condition KB 17866 - Cluster Quick Access Prompts for "Sign In" after nodes have been removed KB 17881 - Custom SSL ECDSA certificate may cause connectivity issues between PE-PC. KB 17882 - Live Migrate Across Clusters fails if existing Recovery

Hi all,We are migrating from ESXi to AHV.I am looking for a way to add another vlan to the AHV hypervisor that will allow our third party backup solution in the same vlan to backup virtual machines using AHV snapshots. On ESXi we created an extra VMKernel interface with the BackupNFC server enabled for the same purpose and that works fine.The reason for the extra vlan is that we do not want to transfer backups through the firewall. Our hypervisors and backup nodes are each in their own firewall separated vlans.

I am trying to extend the Prism element manager to show the server hardware inventory and hardware statistics information.  Not sure if the Prism element manager allows to develop custom GUI extension to show the hardware details.  Any information, tutorials and or API guides/references about this topic, would be much appreciated.   Thank you,Viswanath

Hey all!In PC (and PE) I have the next warning:CVM Same time zone check warningI follow KB-1050 (the link referral to KB-2044...) but still get the warning. How to solve this? Thanks! 

Hey,I deploy my 2024.2 PC over AOS 6.10.It XL cluster with scale.I register PE to PC and now I want to change the default password of PC (username->Change Password). But get the errorError updating admin password in Athena. What can I do to fix that? Thanks

Below are new knowledge base articles published on the week of November 10-16, 2024.KB 14649 - Alert - A130389 - Advanced Networking Subnet could not be recovered successfully from Prism Central Recovery Point KB 16929 - NCC Health Check: kms_credentials_expiry_check KB 17387 - NX-G8/G9: Marvell M.2 raid card Firmware Manual Upgrade Guide KB 17669 - Unable to add or remove usergroups from Authorization Policy KB 17698 - Cluster Expansion failed with "Failed to configure service interfaces on new node" KB 17784 - Nutanix Move – Unable to add Hyper-V server to Move environment or run validate against Hyper-V server due to communication issues with Move agent on port 8087. KB 17821 - NDB - Alert - The cluster is not present in Prism Remote Sites KB 17824 - NDK - Restoring a replicated snapshot to a different namespace causes a crash KB 17842 - PC shows disconnected on PE due to invalid Signature Algorithm in certificate chain KB 17868 - Nutanix Files - User mapping search filter for NFS t

Hello everyone, I am trying to set up a 1-node CE cluster on a server, the OS is installed but when creating the Cluster this appears  

I am trying to setup single node cluster using Foundation VM.  The Nutanix AHV provision and installation consistently failure on PowerEdge server with following error:CRITICAL clean_disks:151 Unable to initialize trusted storage deviceI assume; the installation could be failure because of the primary SSD drives are 447G drives.  But I do have other storage drives installed that has enough storage spaces. 2024-11-15 09:48:50,767Z log.py:102 INFO svm.py:733 Output of lsblk command. NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINTsda 8:0 0 447.1G 0 disk sdb 8:16 0 447.1G 0 disk sdc 8:32 0 745.2G 0 disk - sdc1 8:33 0 10G 0 part - sdc2 8:34 0 10G 0 part - sdc3 8:35 0 40G 0 part - sdc4 8:36 0 685.2G 0 part sdd 8:48 0 745.2G 0 disk - sdd1 8:49 0 10G 0 part - sdd2 8:50 0 10G 0 part - sdd3 8:51 0 40G 0 part - sdd4 8:52 0 685.2G 0 part sde 8:64 0 3.5T 0 disk - sde1 8:65 0 3.5T 0 part sdf

I am working to create a 4 node cluster.  I have 4 Dell Optiplex 7000s, each with 64gb ram, core i7 processors (12 cores) , I have a 32gb Samsung USB for the boot drive and 2 - WD Black SN770 2TB NVME drives for storage.  the install completes successfully.  but upon reboot, i get a couple of errors right after i get the login prompt and the CMV will enter a paused state.