hang on a specific CVM for syncronizing password of Prism

  • 12 November 2019
  • 2 replies

Hello all,

I changed the password of Prism following request of customer.
but the command was hanged on a specific CVM
and also I can log in to prism service on the cvm.

I give you the screenshot of this issue.




Best answer by HITESH0801 12 November 2019, 05:22

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2 replies

Userlevel 4
Badge +5

Hello @Wilhelm Hosenfeld 


The task looks like stuck, you can wait for a while for the task to complete and if the problem still persists, I'd advise you to open a case with Support as they can help you safely cancel the task and fix the problem.


Userlevel 3
Badge +7

do genesis restart once