you have a pending licensing action. finish the process by uploading a license summary file. | Nutanix Community
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you have a pending licensing action. finish the process by uploading a license summary file.

  • December 21, 2024
  • 5 replies
  • 66 views

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I need your help.

I downloaded the cfs file to open the case.
I received the cfs file during the licensing manual registration process and have not proceeded further since then.

The license was already registered.

There was only a file download to open the case.

The problem is

you have a pending licensing action. finish the process by uploading a license summary file.

This is because the alarm keeps popping up and the license registration process cannot be canceled.

Please let me know how to end this alarm.
The existing license is already registered.
It was cfs file download to open case.
You do not need to re-register your license.
Please let me know how to get rid of this alarm and end the registration process.

Best answer by JeroenTielen

If you go to the license portal in prism central (Admin Center → Licensing) then click on “Manually Manage Licenses”

 

And then you can click “Cancel Pending Action”. 

 

 

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5 replies

Kcmount
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  • Vanguard
  • 367 replies
  • December 21, 2024

Hello,

I'm not quite sure what alarm you're referring to, a screenshot would be useful here.

The csf file should be uploaded to the licensing portal and the lsf file you receive in return uploaded into your Prism console.

Have you done that?


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  • Author
  • Adventurer
  • 3 replies
  • December 23, 2024
Kcmount wrote:

Hello,

I'm not quite sure what alarm you're referring to, a screenshot would be useful here.

The csf file should be uploaded to the licensing portal and the lsf file you receive in return uploaded into your Prism console.

Have you done that?

Hello

I didn't proceed with the work you said.
The reason is that a normal license is already registered.

I don't have any screenshots right now.
From the 2nd step mentioned above, it seems that a log requesting to proceed with the task is generated.

I'm asking because I don't want to re-register my license.

In the manual license process, I would like not to proceed with another process after the first step.
However, in Nutanix, a log alarm is being generated to proceed.
[Normal license already registered]
I just want to stop the registration process and make sure that no alarms are generated.

Is there a way to do that?


Kcmount
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  • Vanguard
  • 367 replies
  • December 23, 2024

Hello,

I believe you can cancel the pending license operation and it'll carry on as before as if you'd accidentally clicked it for example.

 

 


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  • Author
  • Adventurer
  • 3 replies
  • December 23, 2024
Kcmount wrote:

Hello,

I believe you can cancel the pending license operation and it'll carry on as before as if you'd accidentally clicked it for example.

 

 

How can I cancel this pending task?

I want you to tell me how.


JeroenTielen
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  • Vanguard
  • 1341 replies
  • Answer
  • December 23, 2024

If you go to the license portal in prism central (Admin Center → Licensing) then click on “Manually Manage Licenses”

 

And then you can click “Cancel Pending Action”.