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No Data Available in Prism Central Capacity Runway

"We are currently collecting usage data. Cluster usage data will be displayed here in 24 hours"" this message is showing more than two week in a Capacity section (cpu runway and storage runway) of all Esxi cluster in Prism Central.

1) is there any way to verify the data collection progress in command line ?
2) is there any way to stop and start this data collection ? if yes, does it affect the VMs and clusters ?

PC version : 2022.4.0.1
Esxi version : 7.0.1 and 7.0.2
vcenter version : 7.0.3
no of esxi cluster in PC : 23 clusters
PC and VC are registered

 

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20 replies

Moustafa Hindawi
Userlevel 5
Badge +6

Hello @pkkishorenkl 

Capacity run away needs prism pro or NCM license. 

Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
P
Userlevel 1
Badge +1

Hello @Moustafa Hindawi 

All nodes in prism central are licensed to prism pro.

Moustafa Hindawi
Userlevel 5
Badge +6

Hello @pkkishorenkl 

Capacity planning requires a minimum of 21 days of data from a cluster to calculate the baseline runway estimates. No estimates appear when insufficient data is available. In addition, it takes a day after registering a cluster for the data to appear in Prism Central.

Capacity planning checks the past 90 days of data for monthly seasonality, it also uses up to 365 days of past data (when available) for calculating and adjusting the baseline accordingly if it finds a seasonality pattern.

For a Non-Nutanix cluster, the vCenter datastores dashboard appears only when at least one vCenter instance has been registered

For vCenter registration: Registering a Cluster to vCenter Server

Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
K
Userlevel 1
Badge +2

We’re having the same issue, about to open a ticket.  Running 2022.6 only a couple of clusters running ESXi 7.02

P
Userlevel 1
Badge +1

Hi @Moustafa Hindawi 

Thanks for your reply. vCenters are registered with Prism central and All Prism Elements are registered with Prism Central too. Also, this data collecting message is showing more than 60 days.

P
Userlevel 1
Badge +1

@Khoskin  did you create a ticket with Nutanix. Is there any update from them?

qamarabbas
Userlevel 3
Badge +4

Prism Central new version is out plan the PC upgrade as it has lots of bug fixes and what’s theinstalled AOS version. 

Qamar
K
Userlevel 1
Badge +2

 Not yet, been busy with other stuff and this is an annoyance rather than service impacting

K
Userlevel 1
Badge +2

 We’re already running pc.2022.6 and that the issue

P
Userlevel 1
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@qamarabbas Version of Prism central is “pc.2022.4.0.1”

P
Userlevel 1
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@Khoskin ok. I have created a ticket and no findings yet. I will keep you posted

P
Userlevel 1
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@Moustafa Hindawi any suggestions / solution ?

Moustafa Hindawi
Userlevel 5
Badge +6

Hello @pkkishorenkl 

If I am facing the same issue, I will start reviewing the vSphere on Nutanix networking best practices: Network Configuration Best Practices

Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
K
Userlevel 1
Badge +2

 Nice one, please let us know how it goes, I can raise a ticket as well if needs be.

P
Userlevel 1
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Now some graphs are displaying in capacity runway, After reset license of prism central and re-licensed all clusters in prism central. Do not forget to log out and log in the prism central.

Note : Also data are partially displaying and still, I can see N/A in runway section. So, Nutanix engineer made some configuration change in the insight file as neuron service is crashing frequently.

K
Userlevel 1
Badge +2

Thanks for the update, I’ll raise a ticket myself next week

Moustafa Hindawi
Userlevel 5
Badge +6

Thank you for sharing updates

Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
P
Userlevel 1
Badge +1

Hello All,

95% working (data are populated in CPU runway and storage runway). Only few clusters are showing as N/A in Prism central Runway section. Will keep you posted.

P
Userlevel 1
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100 Percentage working. It has taken a few days to show up.

Moustafa Hindawi
Userlevel 5
Badge +6

Great!

Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
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