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unable to boot VM

  • 28 October 2016
  • 5 replies
  • 7793 views

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I had a WIN VM up and running.
But I have uninstalled the NUTANIX GUEST tools and VM MOBILITY tools.
Now the VM is broken and I cannot boot.

Can you help me to start over ?
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Best answer by Jon 31 October 2016, 17:03

Please file a support ticket and we'll get this all sorted out with you on WebEx, so that we resolve the issue you have now, and make sure you're set for going forward.
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5 replies

Userlevel 7
Badge +30
I see you are a NX customer, can you please file a support ticket on portal.nutanix.com, and support can work with you over WebEx to fix your issue?

Thanks,
Jon
Userlevel 4
Badge +17
Which hypervisor you used ?
As long as no vm migration between hypervisor (ESXi and AHV) no need to install NGT and vm mobility. You can use virtio for driver library
Badge +5
How to install the virtIO drivers ?
Userlevel 7
Badge +30
Please file a support ticket and we'll get this all sorted out with you on WebEx, so that we resolve the issue you have now, and make sure you're set for going forward.
Userlevel 4
Badge +17
Please refer to this link

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