I upgraded passenger to the latest version, and now I get an error. Here is the screenshot.
What is the fix?
Passenger upgrade made prism fail
This topic has been closed for comments
![Scribe Badge](https://uploads-us-west-2.insided.com/nutanix-us/attachment/93717981-e87d-41a3-a823-bc4ca13f2ded_thumb.png)
I clicked on the gear in prism, and selected upgrade, there was an upgrade for passenger, so i clicked on the download button, when it was done, I clicked up upgrade.
The reason "why" I upgraded was because prism provides an interface up upgrade/update various nutanix componants, and I since there was an update for passenger, I though that today would be a good time for me to run it.
The reason "why" I upgraded was because prism provides an interface up upgrade/update various nutanix componants, and I since there was an update for passenger, I though that today would be a good time for me to run it.
When you say "made Prism fail", does it mean you can no longer access the Web Console?
If so, please open a support case.
Otherwise, could you provide us with a screenshot of the upgrade window?We do not have phusion passenger on our toolchain.
Thank you
If so, please open a support case.
Otherwise, could you provide us with a screenshot of the upgrade window?We do not have phusion passenger on our toolchain.
Thank you
Submit a support ticket please, and we'll get to the bottom of this.
We'd love to get on a webex and figure this out, as we don't use Passenger in our product, so we're not sure how you got to where you are.
We'd love to get on a webex and figure this out, as we don't use Passenger in our product, so we're not sure how you got to where you are.
![Scribe Badge](https://uploads-us-west-2.insided.com/nutanix-us/attachment/93717981-e87d-41a3-a823-bc4ca13f2ded_thumb.png)
I have to apologize. I mistook passenger for NCC, because I have been too deep in ruby on rails lately.
It turns out, at the time I was upgrading NCC, I also turned on an old ruby on rails old dev machine, that occupied the same IP as prism.
It turns out, at the time I was upgrading NCC, I also turned on an old ruby on rails old dev machine, that occupied the same IP as prism.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.