What is the fix?
Best answer by bpr-admin
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Passenger upgrade made prism fail
+7
I upgraded passenger to the latest version, and now I get an error. Here is the screenshot.
What is the fix?
What is the fix?
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Userlevel 6
+29
- Nutanix Employee
- 569 replies
-
15 June 2016
you did what, where, and why, specifically?
+7
I clicked on the gear in prism, and selected upgrade, there was an upgrade for passenger, so i clicked on the download button, when it was done, I clicked up upgrade.
The reason "why" I upgraded was because prism provides an interface up upgrade/update various nutanix componants, and I since there was an update for passenger, I though that today would be a good time for me to run it.
The reason "why" I upgraded was because prism provides an interface up upgrade/update various nutanix componants, and I since there was an update for passenger, I though that today would be a good time for me to run it.
Userlevel 2
+10
- Nutanix Employee
- 25 replies
-
15 June 2016
When you say "made Prism fail", does it mean you can no longer access the Web Console?
If so, please open a support case.
Otherwise, could you provide us with a screenshot of the upgrade window?We do not have phusion passenger on our toolchain.
Thank you
If so, please open a support case.
Otherwise, could you provide us with a screenshot of the upgrade window?We do not have phusion passenger on our toolchain.
Thank you
Userlevel 6
+29
- Nutanix Employee
- 569 replies
-
15 June 2016
Submit a support ticket please, and we'll get to the bottom of this.
We'd love to get on a webex and figure this out, as we don't use Passenger in our product, so we're not sure how you got to where you are.
We'd love to get on a webex and figure this out, as we don't use Passenger in our product, so we're not sure how you got to where you are.
+7
I have to apologize. I mistook passenger for NCC, because I have been too deep in ruby on rails lately.
It turns out, at the time I was upgrading NCC, I also turned on an old ruby on rails old dev machine, that occupied the same IP as prism.
It turns out, at the time I was upgrading NCC, I also turned on an old ruby on rails old dev machine, that occupied the same IP as prism.
Userlevel 2
+12
- Nutanix Employee
- 7 replies
-
16 June 2016
No worries - glad it turned out simply. However, there are a bunch of Nutanix engineers on the edge of their seats who are going to be really disappointed it wasn't a colossal head-scratcher!
:)
bc
we love puzzles
:)
bc
we love puzzles
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